ICCCAThe Impact of Values on

Organizational Relationships, Civility

and Leadership

ICCCA Values, Ethics, Relationships and Civility

The Legal Relationship The Moral Relationship Values Affect Relationships Values and the Organization Chart Institutionalizing Values Values and Civility Values and Leadership

Legal or Moral

Legal The compact, charter, contract,

covenant, convention, and The warrant, the license The authority: duty to others

No Choice, Relationship is Governed

The Legal Boundaries Illinois Community College Act Board policy—contract with public

and employees Contract between the board and

the president Contract between board and

employee Union Contract

The Legal Relationship “To make appointments and fix

salaries of a chief administrative officer, who shall be the executive officer of the board….”

Community College Act 805/3-

26a

Legal Relationship The Contract between the board

and staff --Defines what board and staff

expect of each other --Defines compensation,

benefits and duties --Defines obligations board

and staff have to each other

The Legal Expectation

The Board governs

The Staff lead, administer, counsel and

teach

But There is More The Moral Relationship

Moral Conscience, character, constitution

and grace; Principles with a sense of right and

wrong; An Attitude, allegiance to morality; Good citizenship, civility; A Choice, Not Governed, self

control.

The Moral Relationship

The relationship between the Board and the CEO, and the CEO

and the administration, establishes the style, tone and culture for the

entire enterprise.

It is a choice, legal or legal and moral.

The Moral Relationship Key terms—ethics, morals and

values. Why ethics, morals and values in

an organization. Where do values fit in an

organization. Moving from individual values, to

group values, to organizational values.

The Moral Relationship Ethics—the study of standards of

right and wrong. Morals—having to do with right

and wrong conduct. Values—that which has intrinsic

worth, or a principle, standard, or quality which is worthwhile—moral values.

Moral ValuesKinds of Values

Quality Values? Work Values? Moral Values? Educational Values?

WHY MORAL VALUES Today’s Technology Leverages Our

Decisions and Actions Something Innocent Can Become a

Nightmare A Bad Moment Can Create Lasting

Difficulty

Current Financial Crisis

No Way, NOT POSSIBLE in 1970 in 1980 in 1990 in 1995

TECHNOLOGY NOT AVAILABLE

Current Financial Crisis

Technology in the Wrong Hands

Technology which: Few understand Few can see

Current Financial Crisis

1968: Fannie Mae, Freddy Chartered

1971: Richard Nixon Floats the USD

1972: CME--Currency Futures 1973: Black/Scholes Options

Model 1977: Community Reinvestment

Act 1981: Reagan/Thatcher Free

Market

Current Financial Crisis

1986: Big Bang--London Stock Market 1990: Fannie, Freddy Guarantee 1995: 400B Asset Backed Securities 1997: Credit Default Swap Created 1998: Long Term Capital Management 2001: CDS=A Few Billion 2007 CDS=61 Trillion Worldwide 2008: Freddy, Fannie, Lehman, AIG

Why Moral Values Moral values provide a framework and

structure by which one can evaluate decisions and choices before they are made.

Moral values provide a reference system which assists in predicting the consequences of our decisions and actions—effect on people and environment.

Why Moral Values Using moral values to analyze and

evaluate decisions and choices is an activity easily learned.

Deciding which moral values are important and appropriate is simply a matter of choice.

Moral Values Values guide behavior Values guide our treatment of

others Values guide our hope for others Values guide our service to

others

Values are the Quality of our Character

Moral Values Create Culture

The Individual The Group The Organization The Nation

The Moral RelationshipValues and the Organization

Values—overarching principles guiding behavior and process (how).

Vision—governing destination affecting direction (where and what), and the manner the direction is attained (how).

Mission and Purpose—reason for organization; Its primary purpose and reason for existence.

Goal—marker or achievement which carries out mission and purpose.

Objective—defined accomplishment which helps to achieve a goal.

Activity—actions and events which achieve objectives.

Moral Relationships--Why a Values Driven Organization Great need for moral awareness. Creating organizational energy. Creating a good place to work. Creating a culture of achievement

and accomplishment.

What Drives Civility

Ethics Values

What is Civility The concept of civility appears to

have three components, some say two components, but never just one.

Three: Community, Citizen, Conversation

Civil Observing accepted social

usages, not rude; civil ized, creating an advanced society of cultural and intellectual attainment, good taste .

( A m e r i c a n H e r i t a g e C o l l e g e D i c t i o n a r y , 3 r d E d i t i o n ; a p a r a p h r a s e )

Community The home, the town, the tribe,

the state, the nation, the planet

Civilization

CitizenThe person, the people—their

individual and group ethos; “their disposition, character or fundamental values peculiar to the person, culture or movement.

Values

ConversationDiscourse, interaction, dialogue,

talk, debate, speech, speak, commune, chat, visit, confer.

Citizenship

References Reclaiming Civility in the Public Square—10

Rules that Work, Dahnke, Spath and Bowling. ISBN978-1-59594-150-3

Fostering Civility on Campus, Judy Rookstool, ISBN 978-0-87117-379-9

Encouraging Civility as a Community College Leader, Paul Elsner and George Boggs, Editors. ISBN 0-87117-362-X

Ten Rules that WorkDahnke and Spath with Bowling, 10-68

Know Yourself—you can’t step outside of yourself to understand another if you know not from where you stepped.

Listen with Your Strength—focused listening may give you a headache that is good for you.

Ten Rules that WorkDahnke and Spath with Bowling, 10-68

Respect: Differences are Enriching—Differences bring news we did not have; it is learning.

Listen with Your Mind—Your ears hear; your mind understands

Help Comes from the Most Unexpected Places—Your Adversary can be an Ally

Ten Rules that WorkDahnke and Spath with Bowling, 10-68

Relationship is Everything—Those who disagree can have sound relationships.

Listen with Your Heart—Ear, mind and heart together are never uncivil.

Trust, Trust, Trust—Trust is a foundation of faith which hurts no one, not even the betrayed.

Ten Rules that WorkDahnke and Spath with Bowling, 10-68

One is Powerful—A person of conviction, courage and calm is never ignored.

Numbers Count—Many persons of conviction, courage, and calm are never ignored.

What Now

College Values Easy to discuss Easy to decide Easy to define

COLLEGE VALUES STATEMENT

We are what values; what values are we?

Choose three moral values which you consider to be important.

Let us see what we have in common?

Is what is in common the making of a new ethics and values statement?

Civility Statement

In the Office In the Halls In the Classroom On the Grounds On the Streets In the Home CIVILITY IS EVERYWHERE

Civility Statement Civility is embedded in the values

statement. Write the civility statement. Make it a board policy. Publish it. Expect civility. Hold each other accountable.

Leadership Which inspires vision and benefits society is founded in and around a

MORAL CORE

Leadership

BECOMING A LEADER IS A

JOURNEY INWARD

LeadershipA LEADER WHO

APPRECIATES IS A LEADER WHO IS

APPRECIATED

Leadership AND

SELF-GRATIFICATION ARE

INCOMPATIBLE

LeadershipEVERYONEINVOLVED

LeadershipCREATES

ASECURE

ENVIRONMENT

LeadershipACTION BIASED

LEARNS FROM MISTAKES

MISSION GIVES AN ORGANIZATION PURPOSE

VALUES GIVE IT A HEART

ICCCA