Training cold chain ICAPP

Agri Logistics Forum

Cok Duijvestijn

25 November 2014

Program

Who is Q-Point BV?

Who is ICAPP?

Training ICAPP

Experiences

Introduction Q-Point BV

Mission: Q-Point is an independent advisory organisation, specialised

in management- and food safety systems, training, traceability and

marketing in agri- and food business.

Size (No of employees): 11

Market : Agro and food sector (whole chain)

Clients : growers, suppliers, traders packers, processors, retailers

and food service (Laurus, Metro, AH), restaurants, transport sector,

Product Boards, Ministries, Dutch Parliament, Branch organizations.

National and international markets - Albania, Bosnia, Bulgaria,

Croatia, Germany, Indonesia, Egypt, Kenia, Rwanda, Macedonia,

Mozambique, Poland, Romania, Serbia, Vietnam, Malaysia, Suriname,

Ethiopia, Turkey, Trinidad & Tobago, United Arab Emirates (Abu

Dhabi).

Products and services

Implementation of:

• Quality management systems (ISO 9001, ISO 14001, ISO 22000, OHSAS 18001, MPS-Trade, etc..);

• Food safety systems (HACCP, BRC, IFS, GLOBALG.A.P., GRASP, MPS-G.A.P., QS, SQF, Tesco’s NURTURE etc..);

• Sustainability systems (ISO 26000)• Implementation of GLOBALG.A.P. -> more than 1000

producersDevelopment of quality standards and quality systems;

Training (GLOBALG.A.P., food safety and quality management, internal audit training, Market Linkage, etc.);

Project management (national and international);

Partner in 10 Nuffic projects;

External auditing for certification body (MPS-ECAS BV);

Training for producers, processors, retailers and consultants (Train the trainer).

Trainer Q-Point

Sebastiaan Hetterschijt

Education

Van Hall Instituut | Food technology BSc

Position

Senior Consultant at Q-Point.

Experience

ISO 26000 / HACCP / GLOBALG.A.P. / BRC Food / IFS

Food / ISO 14001 / GMP / ISO 9001:2008

International projects: 40%

| p. 5 .

Trainer Q-Point

Cok Duijvestijn

Education

MAVO / Tomato grower (20 years)

Position

Senior Consultant at Q-Point.

Experience

HACCP / GLOBALG.A.P. / Tesco NURTURE / Field to Fork (M&S) /

BRC Food / BRC S&D / BRC IOP / IFS Food / IFS Logistics / IFS

Broker / ISO 9001:2008 | International projects: 10%

| p. 6 .

Background ICAPP (1)

ICAPP started as a joint venture between Farm Frites

and the Kuwaiti Food Co. (Americana)

ICAPP is existing now for 12 years;

Producing frozen vegetables & frozen fruits for local and

export market;

Farming activities for Industrial Vegetable Supply and for

Fresh Vegetable Export;

Background ICAPP (2)

Product is sold in the Middle East, Europe, Africa, USA

and Japan;

Very fast expending business for the last years;

ICAPP factory is certified for BRC Food, ISO22000,

OHSAS 18001, ISO14001, Approved supplier for the

U.S.A. Army, Kosher certificate and FDA Registration;

ICAPP Farm is certified for GLOBALG.A.P., Tesco

NURTURE, AH – protocol and ISO 9001:2008;

ICAPP Pack House is certified for BRC Food, ISO22000.

ICAPP is part of the Fruit & Vegetable chain

•Growers

•Importer/

•Exporter •Distribution Centre

•Retailer

•Packer /

•Foodprocessor

•Consumer

Relation between systems

Grower Packer Factory Exporter Wholesaler Supermarket

GLOBALG.A.P.

Tesco NURTURE

Hygiënecode

SQF 1000

Q&S

HACCPBRC Food - IFS Food

BRC Agent and Broker - IFS Broker –

BRC S&D - IFS Logistics

HACCP - SQF 2000

ISO 22000 - Q&S

Tesco TPPS

What do retailers want from producers and food suppliers?

Transparency!!

Insight in production process

Traceability

Product liability

Sustainability becomes more and more

important!

Group of participents

20 People

Different areas

•Farm

•Pack house

•Factory

Group of participents

Background

• Quality Assurance

• Food Safety

• Quality control

• Processing

• Maintenance

• Packing storage

• Cold Storage

• Fertilizers / crop protection

Mission part 1 preperation

Needs assessment;

Preparation training;

Audit on farm, pack house and factory (pictures)

Food safety management training

5 improvement cases applicable for ICAPP

Mission part 2, cases

Group 1: Situation in packaging department

(mechanization)

Group 2: Situation on farm (fertilizers)

Group 3: Maintenance situation in the farm (generator)

Group 4: Growth of company (employees)

Group 5: Situation in cold storage (space)

| p. 15 .

Mission part 3, development steps (1)

Step 1. Find / discribe opportunity

Step 2. Search / ask for food safety norm element

Step 3. Relation with mission / vision ICAPP

Step 4. Find PPP issue’s and collect data / EPD

Step 5. How to add more value?

Step 6. Use Intervision to get new ideas

| p. 16 .

Mission part 3, development steps (2)

6 workshops with the 6 steps as subject.

Result:

5 cases became 5 project plans ready to implement

in ICAPP

| p. 17 .

Experiences of the project (1)

A lot of knowledge in the company

Employees are very involved in the company

Lack of skills to communicate with

management

In a very short time we had a lot of

improvement ideas for ICAPP

Experiences of the project (2)

Good cooperation in the groups between

different departments

Working together with people from different

departments, very fruitful

Continuation of the lessons they learned in the

training in ICAPP is desirable.

Thanks for your attention

Q-Point Zuidweg 38Postbus 382670 AA NaaldwijkNetherlands

Phone: +31 174 – 28 28 88Fax: +31 317 – 49 14 41

E-mail: info@q-point-bv.nl

Internet: www.q-point-bv.nl

Cok Duijvestijn

Phone: +31 6-53401036

E-mail: c.duijvestijn@q-point-bv.nl

For further information