Ibra College of Technology · Ibra College of Technology General Foundation Program Unit (GFP...

Ibra College of Technology

General Foundation Program Unit (GFP English, IT/Math) Academic Year 2016-2017

OPERATIONAL PLAN FOR A.Y. 2016-2017

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ICT English Language Centre Operation Plan 2016-17 of 29

Goal 1: We will provide excellent governance and administration with transparency and adherence to ethical principles.

APPROACH

RESULTS Sub-Goals

Key Performance Indicators (KPIs)

KPI No.

Indicator Measure Target Timeframe & Responsibility

1.1 To achieve and sustain the efficient operation of the College Council/ Department /Center Councils according to ethical principles.

1.1.a Minutes of meetings

Percentage of items discussed and resolved

100% of the items discussed are resolved

Annually HoC/ HoD-IT & Math

1.1.b Feedback on the operation of the College Council/ department /centre council

Members’ Satisfaction Satisfaction rating of 3.5 on a 5–point scale

1.1.c Tasks assigned with responsibility

Percentage of tasks completed

95% of assigned tasks are completed

1.1.d Number of positions filled Percentage of

positions filled

At least 70% of vacant positions are filled

1.1.e Documents related to planning of the departments/centers

Documents submitted

100% of documents are submitted

DEPLOYMENT IMPROVEMENT

Strategies Implementation Steps

1.1.1 Discuss and implement the Board of Trustees (BOT) and Deans’ Council decisions

Monitor the implementation of the BOT and the Dean’s Council decisions. Continue the practice.

1.1.2 Develop and implement a systematic approach to succession planning in consultation with the Ministry




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1.1.3 Ensure that the College Council / the Department/Center Councils meet regularly

Conduct regular staff meeting twice a semester. Conduct at least a once in a month meeting in the level/course/committee levels Circulate minutes of meeting to all concerned Assign responsibility for various tasks based on the agenda Conduct a survey on staff satisfaction using a 5-point scale. • Set a plan and Conduct regular English Language Center Council meeting once a month. Collect the agenda from the staff/coordinators which to be discussed in the department.

1.1.4 Monitor and review the implementation of the decisions

Use the Meeting Monitoring Form to measure the ratio of items discussed and resolved, and the percentage of meetings conducted.

Continue the practice.

1.1.5. Develop and implement a systematic approach to keep and retrieve documents related to planning of the departments and centers

APPROACH

RESULTS Sub-Goals


KPI No.


1.2. To ensure transparency in the conduct of activities related to governance and management

1.2.a. Feedback on accessibility, relevance, & timeliness of information

Stakeholders’ Satisfaction

Satisfaction rating of 4.0 on a 5-point scale

Annually HoDs It/Math /HoCs, HoSs



1.2.1 Establish effective dissemination of all relevant information (plans, regulations, etc.) to stakeholders concerned using appropriate modes of communications

Disseminate and periodically update all relevant information to stakeholders

using the College website, webmail, notice boards through the ELC Website and Publications Committee.

Evaluate the level of satisfaction on the dissemination of relevant information among the stakeholders.

Conduct a survey on staff satisfaction using a 5-point scale




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Promote the use of the ELC Section on the ICT Website among staff and students for giving /getting information. Recognize the contributors for the journals and newsletter of the Centre to create awareness among other teachers. Encourage staff and students to contribute for newsletter.

APPROACH

RESULTS Sub-Goals


KPI No.


1.3.To ensure fiscal support for the achievement of strategic and operational objectives

1.3.a Planned allocation of funds for approved college activities and projects

Budget allocation

90% of approved college activities and projects are given financial support

Annually Dean, ADAF, HoD-Finance

1.3.b Approved students activities



1.3.1 Allocate budget based on operational requirements

Prepare and communicate the annual ELC budgetary requirements to the Office of the College Dean, through the Office of the Assistant Dean for Finance and Administration.

Consider the recommendation of the QA Office that ELC in coordination with college administration implement a systematic approach to align its strategic and operational objectives with financial management process.

1.3.2 Work with the Ministry of Manpower and develop long term plans for infrastructure and allied services using the development budget




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APPROACH

RESULTS Sub-Goals


KPI No.


1.4. To ensure effective implementation of the Risk Management System

1.4.a College Risk Register Percentage of risks mitigated

80% of the identified risks are mitigated

Annually HoC/ HoD- IT/Math College Risk Officer



1.4.1 Implement appropriate Risk Management mechanism effectively through a College level

Identify risks and prepare a Risk Management Plan for AY 2016-2017. Form a risk management committee at the dept. level Implement the approved Risk Management Plan, AY 2016-2017. Monitor and evaluate the implementation of the Risk Management Plan. Implement a systematic approach in identifying and mitigating the risks. Create a mechanism for monitoring and evaluating the comprehensive risk

management plan in order to address relevant strategic and operational risks. Improve the implementation of the risk management due to risk

mitigation Implement efficiently / effectively the approved Risk management

System. Coordinate to the College QA Unit to review and improve RM

arrangements and activities.

APPROACH

RESULTS Sub-Goals


KPI No.





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1.5.To ensure the effective implementation of the Policies

1.5.a Feedback on Policy implementation

Satisfaction rate of the stakeholder

An average satisfaction rating of 3.5 on a 5-point scale

Annually Chairperson-PMC



1.5.1 Develop, disseminate, and periodically review policies and procedures

Facilitate the review and approval of pending drafts of policies and procedures. Conduct policy awareness programs through committees. Quantify target policies for drafting every semester of the Academic Year to be able

to identify percent accomplishment. Collect feedback on Policy Management System. Evaluate the implementation of policies and prepare a report on the matter. Conduct a survey on staff satisfaction using a 5-point scale. Identify approved policies, which need immediate disseminating. Allot time to closely monitor and follow up of the finalization of drafted policies

which are held pending. Increase the number of committee members. ICT-PMC members should be a part

of the ELC-PMC. Re-orient the Terms of Reference of the committee.

Evaluate the existing terms of reference, modify and specify roles and

responsibilities of each member.

Revise on-going activities on the drafting and other activities on Policies

and Procedures.

Identify policies and procedures that need revising.

Delineate functions of the centre committee in the drafting of policies

and procedures based on the institutional standards of the OAAA.

Ensure policies and procedures are applied in a fair and transparent

manner, and ensure policies are reviewed every two years by PMC.

APPROACH RESULTS

Sub-Goals Key Performance Indicators (KPIs)




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KPI No.


1.6.To establish an annual cycle of review

1.6.a Self- Assessment Report

Completed Self-Assessment Report

Self-Assessment Report completed

Annually Asst. Deans HoDs/HoCs Quality Assurance Head Self-assessment groups Manual committee

1.6.b Updated QAM & QSMs Frequency of revisions At least once a year

1.6.c Internal Audit schedule Number of internal audits conducted

One (1) internal audit per academic year

1.6.d Data Collection Policy Stakeholder’s satisfaction on Data Collection

An average satisfaction rating of 3.5 on a 5-point scale



1.6.1 Prepare an annual self-assessment report covering all relevant areas of activities

1. Monitor the implementation of the Operational Plan. 2. Depute at least one staff member for each self-assessment groups 3. Set a plan for the submission of reports (coordinators, committees, HoSs) 4. Collect and use the annual reports of Committees and Level/Program

Coordinators as a basis for preparing the Annual Assessment Report. 5. Review the SP annually, in the light of the OP achievement reports and the

SPAR. 6. Review the appropriateness of goals, sub-goals and strategies for the new OP. 7. Coordinate with the QAU to document or attach any other document available for the OP development / revision process. 8. Involve the staff in the whole process of the OP development. 9. Use the analysis of self-assessment report for the Improvement plan. 10. Coordinate with the College QA Unit to review the Strategic Planning

arrangements in the college.

1.6.2 Ensure that Quality Assurance Manual (QAM) and Quality Sub Manuals (QSMs) are reviewed and updated periodically.

1. Recommend two (2) ELC Staff to be members of the Quality Assurance Manual (QAM) Review Committee.

2. Create a file for the QAM review.




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1.6.3 Conduct regular internal audit(s)

1. Set a plan for internal audit with QA Head. 2. Submit an internal audit to the College Council. 3. Work with the QA Unit of the college to frame the Internal Audit Policy. 4. Conduct/frame the internal audit policy of the College, Departments

and Centres.

1.6.4 Develop and Implement a system for data collection and analysis

5. Develop, disseminate, and implement the plan for feedback/data collection and analysis.

6. Monitor the evaluation feedback activities. 7. Submit a report on feedback/data collection. 8. Review and update the survey tools. 9. Submit report/ review and implement feedback to support internal

review systems.

APPROACH

RESULTS Sub-Goals


KPI No.


1.7.To ensure healthy and safe working environment

1.7.a Feedback on Health and

Safety Provision

Stakeholder Satisfaction rating on health and safety arrangements /provision

A satisfaction rating of 3.5 on a 5-point scale

Annually Chairperson-Health & Safety Committee

1.7.b

Number of Program

Stakeholder

Satisfaction rating on health and safety arrangements

/provision

A satisfaction rating of 3.5 on a 5-point

scale






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.7.1 Implement the health and safety policy effectively and efficiently 1. Disseminate health and safety policies in all levels.

1.7.2 Develop, implement and regularly review an overall health and safety plan

1. Evaluate the effectiveness of the Health & Safety Committee, and its Plan. 2. Conduct a survey on staff satisfaction using a 5-point scale 3. Review and monitor the implementation of the Health & Safety Committee

Action Plan with appropriate documentations. 4. QD advises the H&S Committee to work in coordination with all relevant

committees in order to find solutions to identified problems based on findings reported.

5. QD advises the H&S Committee to monitor and evaluate implementation

of all its planned activities.

1.7.3 Review health and safety provision.

1. Monitor the functionality of the health & safety equipment/fixtures (fire extinguisher, smoke detectors, railings, etc.), in coordination with the College Health & Safety Committee.

2. Provide and observe the needs in order to maintain sanitation/health

and Safety in the Center. 3. Coordinate with the Health and safety Committee and Staff and

Development Program Committee to conduct health and safety awareness and training programs.

1.7.4 Conduct health and safety awareness and training programs

Coordinate with the Staff Development Committee and the

Level/Program Coordinators regarding health & safety awareness and training programs.

APPROACH

RESULTS Sub-Goals


KPI No.





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1.8 To develop a comprehensive and inclusive approach to Human Resources Management

1.8.a Five-year Human Resource Management Plan and its implementation

Percentage of implementation of the Five-year Human Resource Management Plan

100% implementation of by 2018 [should have an

annual report up to 2018]

Annually According to the needs HoC, HoD-IT/Math, and Recruitment Committee

1.8.b Staff Projection Percentage of recruited staff

90% of the required staff are appointed for the Academic year

1.8.c Staff Retention rate Percentage of Staff retention

90% staff retention per academic year

1.8.d Succession of administrative level vacancies

Percentage of administrative level vacancies that are actually filled with an internal promotion

75% of administrative level vacancies are actually filled with an internal promotion

1.8.e Feedback on Staff Induction

Satisfaction rating A satisfaction rating of 3.5 on a 5-point scale

1.8.f Type of training

Number of Training held during the academic year



1.8.1 Identify staff shortages and inform the Ministry for recruitment process

Draft Five-year HR plan based on students projection Prepare annual staff projection based on students projection. Communicate the staff needs of the Centre to the Ministry of Manpower through

channels and should be followed-up frequently. Develop and implement a comprehensive, long –term human resource

management plan which includes all related functional areas.

1.8.2 Recruit competent staff in time

Monitor the staff recruitment timeliness and report to the Dean for review and action.

Analyse and prepare a report on the number of newly-recruited staff.




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1.8.3.Develop and implement a systematic approach to succession planning in consultation with the Ministry

Establish a Mentoring System.

1.8.4. Develop and regularly evaluate staff induction program

Review, update and implement the Enhanced Staff Induction Program (ESIP) Assign a senior staff as mentor to each newly joined staff. Conduct survey on effectiveness of Staff Induction Program. Incorporate the basic information regarding Quality Assurance in the Guide for

the “A Handbook/Guide for New Teachers at the ELC”. Revise the Handbook for new teachers at ELC. Continue the practice, but it is suggested to look into details for

sections 5 and 10 for improvement.

Goal 2: We will offer students high quality teaching, learning and training opportunities through continuous market analysis and

curriculum review process and using recent technology.

APPROACH

RESULTS Sub-Goals


KPI No.


2.1 To ensure delivery of high quality teaching and learning.

2.1.a.

Student Feedback on teaching and support staff (instructors)teaching

Student Feedback on teaching and support staff (instructors)

A satisfaction rating of 3.5 on a 5-point point scale

Annually HoC HoD-IT/Math , HoSs- GFPU

2.1.b. MoU with benchmarking partners

Number of benchmarking activities by Dept./Centre

At least 1 benchmarking activities by Dept./Centre annually

2.1.c.

Identified relevant best practices in student-centered teaching, learning and assessment

Implementation of recommended/ identified best practices

80% implementation of recommended /identified best practices





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2.1.1 Provide competent teaching and support staff

Take part in the recruitment process as per the direction of Ministry of Manpower.

Allocate staff members for various courses based on their specialisation. Conduct students’ feedback on teaching every semester.

2.1.2 Adopt/Ensure student-centred approach in teaching, learning and assessment

Review, update, disseminate, and implement the ELC Pedagogical Framework.

Conduct workshop on students centred learning approach. Prepare, and implement, tailor made Course Outlines. Prepare and conduct assessment/examinations based on set policies and

procedures. Provide timely feedback on assessment Identify, document, implement best practices per Level/program, and

evaluate the implementation of the same. Develop an instrument or tool to ensure student-centered in teaching,

learning and assessment. Facilitate the students in IT and Mathematics skills to enter higher levels through

Exit Examinations

Ensure that the students register for all the GFP skills at the same time

Provide assistance/tutorials to students who are academically at risk through IT/Mathematics Help Centre

Enhance IT and Mathematics skills of the students through various co-curricular

activities

Give the Examination Committee an office (with lockers) conducive for writing exams.

Provide shredders for the examination room. Ensure the quality of the audio recording. Create an Examination Policy and Procedure specific for the ELC, based on

the ICT’s examination policy. • Request HCT to hand over the sealed hard copies of L4 common examination in

person and not through webmail. Ensure that proctors/ markers observe proper measures adhering to the

guidelines given by the examination committee. Develop a set of guidelines for the Speaking Test (CA). Consider the suggestions made by the QD to include Graduate Attributes

along with the Learning outcomes in the feedback form for staff. Develop a formal mechanism to check the effectiveness in the use of the SCL

approach in coordination with academic department by the college.




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Collaborate with the QA office to formalize the process in sharing of best practices among the COTs.

Develop an assessment method that would not only assess the Learning Outcomes but also assess among students the achievement of graduate attributes.

Consider the suggestions made by the QD to cooperate with the

QA Unit and all the other academic departments and centers to formulate a formal mechanism to check the effectiveness in the use of SCL approaches.

Consider the suggestions made by the QD that the Center should find

ways to motivate students to participate in surveys for academic purposes. The

data gathered from surveys needs to be analyzed further to infer constructive

recommendations and provide valuable insights.

2.1.3 Benchmark with other HEIs Implement Benchmarking framework at the Centre. Organize a benchmarking team to conduct the benchmarking activities. Finalize and implement the Benchmarking Plan.

APPROACH

RESULTS Sub-Goals


KPI No.


2.2 To review and update the curriculum based on recent trends and labor market analysis

2.2.a. Feedback forms

Number of Feedback collected for all specialization

At least 1 feedback survey per Academic Year

Annually HoC HoD- IT/Math GFPU



2.2.1 Collect feedback from the labor market and alumni on curriculum 1. Disseminate the curriculum to the stakeholders. 2. Collect feedback from staff and students annually 3. Review and update the evaluation tool in assessing the curriculum.




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4. Conduct a survey on the curriculum. 5. Collect, assess and disseminate the curriculum to stake holders from staff and

students annually. 6. Modify the questionnaire in order to provide a clear link between the teaching

and learning and the Gas development. 7. Include in the delivery plan the specific teaching and learning methods in order

to assess the achievement of GAs. 8. Seek and incorporate feedback from employers and graduates on attainment

and appropriateness of GAs that require necessary changes.

2.2.2 Analyze the feedback collected and submit reports to the specialization committee

1. Prepare a report on the evaluation of the curriculum 2. Put forward suggestions for improvement (if any) to central committee 3. Implement the approved improvement actions. 4. Plan the schedule of the members to get one day as non-teaching day. 5. Reduce the number of lessons for the members, which will produce both

quality teaching time and review and production of material. 6. Provide compensation or relief to extra work. 7. Distribute staff in order of preference. 8. Prepare, analyse and implement the approved actions.

APPROACH

RESULTS Sub-Goals


KPI No.


2.3 To ensure the provision of a technology based learning environment

2.3.a.

Training of staff on Technologies in aid of learning

Number of trainings provided

At least 1 training per semester

Annually HoC HoD IT/Math Course Lecturers



2.3.1 Use e-learning resources for the delivery of the courses. 1. Provide staff training on the use of e-learning resources (MOODLE). 2. Conduct assessment through Moodle




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3. Monitor the usage of e-learning resources by staff and students 4. Analyse and prepare a report on the utilization of e-learning and other

modes 5. Encourage the staff and students to use Moodle for supplementary learning

activities. 6. Create activities for the MM LAB classes.

7. Conduct exit examination online for IT/Mathematics skills

8. Encourage the staff and students to use Moodle for supplementary learning activities.

9. Create activities for the MM LAB classes.Provide better resources such as smart board and software for teaching and learning.

10. Inform and encourage students about the importance of the

feedback at the time of doing it, if not they are likely to make random selections.

2.3.2 Encourage the use of social media in teaching and learning.

1. Provide training on the use of social media in teaching & learning. 2. Introduce Moodle android app. 3. Use the android app more extensively.

2.2.3 Update curriculum based on the feedback

APPROACH

RESULTS Sub-Goals


KPI No.


2.4 To provide appropriate training placements for all students

2.4.a. Stakeholders’ feedback on OJT

Satisfaction rating Average satisfaction rating of 3.5 on a 5-point scale

Annually HoD OJT Academic Departments





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2.4.1 Place all students for training based on specialization.

2.4.2 Evaluate the effectiveness of OJT.

Goal 3: We will offer quality programs that promote entrepreneurial skills and respond to the changing market needs and developments in technology.

APPROACH

RESULTS Sub-Goals


KPI No.


3.1 To foster the culture of Entrepreneurship

3.1.a Entrepreneurial activities conducted

Number of activities conducted At least 4 per year

Annually HOCs HoD IT/Math HoD-Career Center

3.1.b.

Feedback on Entrepreneurial Skills Awareness and Training Programs

Satisfaction rating on the Entrepreneurial Skills Awareness and Training Programs




3.1.1 Promote entrepreneurial skills and awareness among students.

1. Incorporate topics on entrepreneurship in teaching English. 2. Develop a plan for conducting Entrepreneurial Activities in the

center.

3.1.2 Invite established, successful entrepreneurs to campus to share practical experiences through formal programs

1. Develop and implement, and evaluate an Entrepreneurship Awareness Program.

3.1.3 Offer suitable self-employment training for prospective graduates

Goal 4: We will ensure that our graduates develop into responsible citizens by enriching their values and attributes to positively affect the socio economic

development.




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APPROACH

RESULTS Sub-Goals


KPI No.


4.1 To ensure that graduates acquire appropriate values, and personal attributes.

4.1.a. Collaborative community based activities

Number of collaborative community based activities

At least 3 activities every year

Annually ADSA

4.1.b. Trainings conducted

Number of trainings conducted

At least one training/ activity every semester

% of students

participating in the

trainings

100% students participate in at least one activity per year



4.1.1 Conduct collaborative community based activities 1. Set a plan for community based activities.

4.1.2 Offer students training programs/activities to inculcate values and personal attributes for responsible citizenship.

1. Identify personality enhancement training needs 2. Develop, disseminate and implement a Personality Enhancement Program.

Goal 5: We will develop staff by offering opportunities for professional and personal development, rewarding hard work and innovative thinking.

APPROACH

RESULTS Sub-Goals


KPI No.





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5.1. To provide avenues for professional growth and development for all staff.

5.1.a. Staff satisfaction Staff satisfaction level At least 3.5 on a 5-point rating scale

Annually Dean, Asst. Deans, HoDs/HoCs



5.1.1 Facilitate professional and personal development for all staff.

1. Conduct need analysis 2. Develop and implement a Staff Development Program. 3. Evaluate the Staff 4. Conduct a survey on staff satisfaction using a 5-point scale Development

Program. 5. Make the attendance compulsory to all the identified participants. 6. Allow enough time for all developmental activities so as to define and

identify the participants. Thereafter, the participants should be informed and be given enough time to get ready for their attendance and participation in the discussions.

7. Offer reduction of teaching hours to the members of Professional Development Committee to ensure timely execution of task.

8. Inform all the Level Coordinators and other position holders in the Centre not to have meetings clashing the schedules of the developmental activities.

9. Give financial remuneration to presenters as a token of encouragement. 10. Consider the suggestion that club members should have more meetings

to discuss the upcoming plans/events. 11. Conduct brief gatherings of the staff during the semester.

APPROACH RESULTS

Sub-Goals Key Performance Indicators (KPIs)




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KPI No.


5.2 To implement the staff appraisal system effectively.

5.2.a. Staff feedback on appraisal system

Staff satisfaction level

At least 3.5 on a 5-point rating scale

Annually HoC HoD-IT/Math HR



5.2.1 Link staff development program to performance appraisal results

1. Review and update the staff appraisal system. 2. Orient the staff on the Staff Appraisal System 3. Appraise each staff annually. 4. Give official feedback to staff members on their performance.

5. Evaluate the staff appraisal system. 6. Submit report on staff appraisal, emphasizing the identified needs for

improvement. 7. Conduct a survey on staff satisfaction using a 5-point scale. 8. Identify a Staff Appraisal Coordinator. 9. Coordinate with HR. 10. Consider teacher’s contributions, curricular or extracurricular activities

be part of their appraisal.

APPROACH

RESULTS Sub-Goals


KPI No.


5.3 To Ensure a positive organizational climate 5.3.a. List of Staff with exemplary performance

Number of staff rewarded

10 staff members rewarded annually

Annually Dean,




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5.3.b. Addressing staff grievances

Satisfaction rating on the implementation of Policy and Procedure on Staff Grievance

A satisfaction rate of 3.5 on a 5- point scale

Asst. Deans, HoC HoD-IT/Math



5.3.1. Identify staff contributions and reward staff with exemplary performance

1. Inform ELC staff of the Staff Reward System. 2. Identify and recommend staff for staff of the month 3. Review and improve the system of identifying and rewarding the Staff of the

Month 4. Conduct a survey on staff satisfaction using a 5-point scale. 5. Develop an instrument. 6. Create a criteria for reward system.

5.3.2 Ensure that the College staffs has the opportunity to present their grievances and the College has a systematic and fair way of resolving them.

Disseminate the Staff Grievance Policy. Monitor and evaluate the implementation of the Staff Grievance Policy.

APPROACH

RESULTS Sub-Goals


KPI No.


5.4 To provide an environment that fosters leadership skills and innovative thinking

5.4.a. Leadership Skills Training Program

Satisfaction Rating At least 3.5 on a 5-point rating scale Annually

HoC HoDs IT/Math

5.4.b. List of committees and staff members in each department

Membership of staff in committees

Each staff should be a member of at least 1 committee

DEPLOYMENT

IMPROVEMENT





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5.4.1 Provide leadership skills training to staff at all levels

1. Coordinate with the Staff Development Committee the need to conduct leadership skills training/workshop to staff.

2. Conduct a survey on staff satisfaction using a 5-point scale.

5.4.2 Delegate responsibilities through various committees

Ensure that all staff members are aware of the committees in the Centre, the membership qualification requirements, the load displacement, and the responsibilities thereof.

Develop and periodically review and update the Terms of Reference of each committee.

Require each committee to submit action plans& annual report Develop a mechanism to monitor the effectiveness of the committee and its

members.

Goal 6: We will encourage opportunities for applied research and consultancy.

APPROACH

RESULTS Sub-Goals


KPI No.


6.1 To motivate and support research and consultancy.

6.1.a. Terms of Reference of the Research and Consultancy Committee

Establishment of Research and Consultancy Committee

Research and Consultancy Committee well-established by 2016 Annually

HoC HoD-IT/Math Coordinator-Research Consultancy Committee Lecturers

6.1.b. Research publications Number of research publications

Minimum of 10 publications from the college per academic year

6.1.c. Research fora/conferences

Number of fora/conferences organized

One research forum every year and one conference every 2 years

6.1.d. Policy on Research and Consultancy

Implementation of the Research and Consultancy Policy

100% implementation of policy




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6.1.1 Develop a research and consultancy policy.

Fully activate the Research & Development Committee. Work for the approval of the Research Manual. Promote total awareness of the role of the Research and Development

Committee among the stakeholders. Consider and communicate to concerned offices the suggestion for making

research as part of the of the committee members’ teaching loading. For them to work better as an arm of the centre, this opportunity will showcase a more professional leadership in terms of research.

Consider the suggestion for establishing a research office (a separate room) in the Center.

Award to the teacher researchers an appropriate number of hours delegated to approved research and consultancy work.

Communicate to the Committee through the Centre, the need of financial aid for research and consultancy activities and submit such financial proposal to the concerned college authorities.

6.1.2 Establish a college research consultancy committee.

6.1.3 Organize a research fora/ conference.

Set a plan for research fora. Identify and publish the research agenda for the academic year. Disseminate the following:

a. approved schedule of the research fora b. research fora policies and guidelines.

Conduct research fora as scheduled. Evaluate the management of the research fora.

Goal 7: We will foster mutually beneficial constructive partnerships with various public and private sector organizations, professional

bodies, local and international communities that benefit the community at large.

APPROACH

RESULTS Sub-Goals


KPI No.





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7.1 To foster and maintain relationship with public, private sector and community at large.

7.1. a. Satisfaction of stakeholders Satisfaction rate A satisfaction rating of 3.5 on a 5-point scale

Annually HoC HoD-IT/Math HoSs GFPU

7.1.b. Events covered by media Number of events covered

80% of the college events are covered by media per academic year

7.1.c. Need- based courses/ training offered

No. of courses/ training offered

At least 1 course offered per year



7.1.1 Develop a community and industry engagement plan and a mechanism to monitor its effectiveness

1. Develop a Community and Industry Engagement Plan (CIEP) based on identified needs.

2. Evaluate the implementation of the CIEP. 3. Conduct a survey on staff satisfaction using a 5-point scale. 4. To conduct student feedback on teaching.

7.1.2 Provide college facilities to public/private sector and the community

7.1.3 Publish college activities in the media

7.1.4 Improve its approach to marketing and raise its profile in the local community.

7.1.5. Offer courses for public and private sectors and the community at large

1. Identify target community Language Literacy Needs. 2. Evaluate the implementation of the programs. 3. Conduct a survey on staff satisfaction using a 5-point scale. 4. Conduct need based English courses (program) for the private & public

sectors based on the approval by the college administration throughout the Academic Year.

5. Assigned a separate classroom in ELC for the Community Service Program.




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APPROACH

RESULTS Sub-Goals


KPI No.


7.2 To establish relationship with professional bodies and educational providers

7.2.a Resource/ services extended

Number of events with resources/ services extended

At least 2 events with resources/ services extended per year

Annually HoC HoD-IT/Math Coordinator- Staff Development Committee GFPU

7.2.b. Satisfaction on the resources/ services shared

Satisfaction rating A satisfaction rate of 3.5 on a 5 pt. scale

7.2.c. Affiliations with professional bodies and societies

Number of affiliations with professional bodies and societies

At least 1 affiliations per department



7.2.1 Share resources and services available with other educational providers /professional bodies.

1. Coordinate with Colleges of Technology and other educational providers /professional bodies on the available human and physical resources, as well as on the human and physical resource needs of the Centre.

2. Conduct a survey on staff satisfaction using a 5-point scale.

7.2.2 Associate with professional bodies.

1. Establish linkages with professional bodies through the Staff Development Committee.

2. onduct programs in collaboration with professional bodies 3. Encourage staff to be members of professional organizations/associations.

APPROACH

RESULTS Sub-Goals


KPI No.





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7.3 To foster relationship with Alumni

7.3.a. Alumni Membership Percentage of alumni as members

75% of the graduates are members of the alumni association

Before 2013-14 ADSA



7.4.1. Establish a College alumni association

Goal 8: We will provide facilities and learning resources that are effectively utilized and well managed to ensure efficient student and

staff services.

APPROACH

RESULTS Sub-Goals


KPI No.


8.1. To provide appropriate learning support resources and services effectively and efficiently

8.1.a. Academic support services plan

Percentage of implementation of the Academic Support Services Plan

90 % implementation of Academic Support Services Plan

Annually HoC HoD-IT/Math HoSs Coordinator- Learning Resource Committee GFPU Students

8.1.b. Feedback report on learning support resources and services

Satisfaction rating by staff & students

A satisfaction rate of 3.5 on a 5-point scale

8.1.c Students Induction Program

Satisfaction rating of students on student support services

A satisfaction rating of 3.5 on a 5-point scale on induction program

8.1.d Students Council

Number of meetings with the students

At least 1 meeting with students per




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8.1.e Feedback on Advising

Satisfaction rating on academic advising

A satisfaction rating of 3.5 on a 5-point scale on academic advising

8.1.f List of student Awardees

Number of student- awardees

At least 1 awardee from each student society

8.1.g Feedback on Student activities

Satisfaction rating on student activities

Satisfaction rating of 3.5 on a 5-point scale on student activities



8.1.1 Develop and implement an academic support services plan which is aligned with the strategic and operational objectives.

Review alignment of resources to academic programs; Identify the academic support services needs among staff & students. Develop and implement an academic support services plan involving the English

Society. Implement the approved Academic Support Services Program. Create Academic Support Services Committee

8.1.2 Ensure laboratories and workshops are appropriately equipped and adequate to meet academic requirements.

Review the alignment of IT with academic requirements Identify the needs based on the review Coordinate with the Educational Technology Centre (ETC) regarding the

alignment of IT with academic requirements; Conduct a survey on staff satisfaction using a 5-point scale.

8.1.3 Implement the library management system effectively. Disseminate the Library Management System using all communication media.

8.1.4 Provide comprehensive induction for students

8.1.5 Provide a common forum for students to raise their concerns. Allot two (2) hours per week for academic advising. Identify teaching staff office/advising hours. Collect annual students’ feedback on advising.




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Analyse and prepare a comprehensive report. Provide feedback to academic advisor based on the feedback

8.1.6.Ensure that staff have adequate time and support to carry out academic advising

Provide a formal induction to all students joining the Foundation program. Review the content and improve the manner of conducting the Student Induction

Program. Review and update the Student Induction Program Fe edback Form. Collect feedback from students on the induction programs conducted. Analyse the feedback and suggestions and utilize it effectively for further

improvement.

8.1.7 Provide guidance and counselling services to students in need

Review, update and monitor the guidance and counselling activities in the Centre. Provide necessary counselling to the students in need. Disseminate the guidance & counselling procedures to stakeholders.

APPROACH

RESULTS Sub-Goals


KPI No.

Indicator Measure 9w Timeframe & Responsibility

8.2. To use the existing student management system (SMS)/ College Information management System (CIMS) effectively.

8.2.a. Feedback on Student Management System(SMS) and its implementation

Satisfaction rating of staff and students on SMS

A satisfaction rating of 3.5 on a 5- point scale

Annually HoC HoD- IT/Math Registrar Lecturer



8.2.1 Ensure that all student data are readily available for planning purposes.

Provide training to students and staff for a comprehensive knowledge on how to use the system.

Periodically update student’s data on the Student Management System. Effectively use SMS for centre planning. Conduct a survey on staff and students satisfaction using a 5-point scale.

APPROACH RESULTS




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Sub-Goals


KPI No.


8.3.To provide student support services effectively and efficiently

8.3.a. Students Induction Program

Satisfaction rating on student support services


Annually ADAF HoC HoD-IT/Math HoSs GFPU

c/o ADSA

8.3.b. Students Council Number of meetings with the students

At least 1 meeting with students per semester

8.3.c. Feedback on Advising Satisfaction rating on academic advising


8.3.d . Budget allocation Percentage of budget allocation to students activities

100% of approved students activities are financially supported

8.3.e. List of student Awardees

Number of student-awardees

At least 1 awardee from each student society

8.3.f. Feedback on Student activities

Satisfaction rating on student activities

Satisfaction rating of 3.5 on a 5-point scale



8.3.1. Provide comprehensive induction for students.

Provide a formal induction to all students joining the Foundation program. Review the content and improve the manner of conducting the Student

Induction Program. Review and update the Student Induction Program Feedback Form. Collect feedback from students on the induction programs conducted. Analyse the feedback and suggestions and utilize it effectively for further

improvement.

8.3.2 Provide a common forum for students to raise their concerns.

Establish student organizations at all levels. Assign one ELC staff to act as adviser. Assign free time for students to do such these activities.




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8.3.3. Ensure that staffs have adequate time and support to carry out academic advising.

Allot two (2) hours per week for academic advising. Identify teaching staff office/advising hours. Collect annual students’ feedback on advising. Analyse and prepare a comprehensive report. Provide feedback to academic advisor based on the feedback Track student’s performance before and after the intervention or

support given in order to determine the effectiveness of the support and make some necessary changes.

8.3.4 Provide guidance and counselling services to students in need.

Review, update and monitor the guidance and counselling activities in the Centre.

Provide necessary counselling to the students in need. Disseminate the guidance & counselling procedures to stakeholders.

8.3.5 Provide medical and first aid services. Orient students on the medical services provided by the College. Submit a request for extending the clinic hours up to 8:00 p.m.

8.3.6. Set budget for student activities.

Set and implement a plan for Students Extracurricular Activities Submit a budget proposal for student activities. Evaluate the implementation of Students Extracurricular Activities.

8.3.7. Reward outstanding student performance in college activities. Identify exemplary performance among students. Hold student recognition activity once every semester.

APPROACH

RESULTS Sub-Goals


KPI No.


8.4 To ensure that appropriate general support services are provided and effectively utilized by staff and students

8.4.a. Evidence of inspection Number of inspections

At least one inspection

Annually ADAF HoC - ETC

8.4.b. Facilities and services identified for upgrading or replacement

Number of identified facilities & resources upgraded and replaced

90% of identified resources and facilities identified are upgraded or replaced




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8.4.c. Feedback on general support services and facilities

Satisfaction rating A satisfaction rating of 4.0 on a 5-point scale



8.4.1 Ensure that all college facilities are assessed regularly for adequacy and appropriateness.

Prepare a Learning Resource Management Action Plan. Consider the suggestions for more classrooms. Provide Extra halls.

8.4.2 Upgrade or replace resources and facilities as required. Coordinate with the Educational Technology Centre (ETC) on facilities/resources

that require upgrade/replacement.

8.4.3 Monitor the utilization of the general support services. Inform staff and students on the available general support services using all

communication media. Evaluate the utilization of the general support services.

Prepared by: English Language Center Council Date: 02 September 2016

Reviewed by: QAU Head Date:

Approved by: Dr. Azzah Ahmed Said Al-Maskari College Dean Date:_______________________

Ibra College of Technology · Ibra College of Technology General Foundation Program Unit (GFP...

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