IBM XIV Storage System Management Tools: User Guide · PDF fileviii IBM XIV Storage System...

IBM XIV Storage SystemManagement ToolsVersion 4.0

User Guide

SC27-4230-00

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NoteBefore using this information and the product it supports, read the information in “Notices” on page 47.

This edition applies to Management Tools version 4, release 0, modification 0 of IBM XIV Storage System and to allsubsequent releases and modifications until otherwise indicated in new editions.

© Copyright IBM Corporation 2012.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Figures . . . . . . . . . . . . . . . v

About this guide . . . . . . . . . . viiWho should use this guide . . . . . . . . . viiConventions used in this guide . . . . . . . viiPublications and related information . . . . . . viiGetting information, help, and service . . . . . . xOrdering publications . . . . . . . . . . . xSending your comments . . . . . . . . . . x

Chapter 1. Introduction . . . . . . . . 1

Chapter 2. Definitions . . . . . . . . . 3

Chapter 3. Management Toolsspecifications . . . . . . . . . . . . 5Multi-System Manager specifications . . . . . . 5GUI specifications . . . . . . . . . . . . 5

Chapter 4. Installing the ManagementTools . . . . . . . . . . . . . . . . 9Installing the Multi-System Manager virtualappliance . . . . . . . . . . . . . . . 9Installing the Multi-System Manager . . . . . . 9

Step 1 . . . . . . . . . . . . . . . 10Step 2 . . . . . . . . . . . . . . . 10Step 3 . . . . . . . . . . . . . . . 11Step 4 . . . . . . . . . . . . . . . 15Step 5 . . . . . . . . . . . . . . . 16Step 6 . . . . . . . . . . . . . . . 18Step 7 . . . . . . . . . . . . . . . 20The installation is complete . . . . . . . . 21

Initializing the inventory . . . . . . . . . . 21Installing another IBM XIV Multi System Manager 24

Chapter 5. Operating the Multi-SystemManager . . . . . . . . . . . . . . 25Root user operations . . . . . . . . . . . 25

Selecting an operation from the root user menu 25Server configuration options. . . . . . . . 26System Machine Account . . . . . . . . . 27

Gathering the server logs . . . . . . . . . 27Displaying the audit log . . . . . . . . . 28Backing up the server database . . . . . . . 28Changing the root password. . . . . . . . 31Changing the maintenance password . . . . . 31Starting/stopping the Multi-System Managerservice . . . . . . . . . . . . . . . 31Replacing the security certificate . . . . . . 32Changing the communication ports . . . . . 32Upgrading the Multi-System Manager . . . . 33Shutting down the VM . . . . . . . . . 34Rebooting the Multi-System Manager host . . . 34

Server Admin operations . . . . . . . . . . 34Selecting an operation from the serveradministrator menu . . . . . . . . . . 34System inventory list . . . . . . . . . . 35Adding a system to the inventory . . . . . . 36Modifying a system in the inventory . . . . . 36Removing a system from the inventory . . . . 36Suspending a system from monitoring . . . . 36Resuming the monitoring of a suspended XIVSystem . . . . . . . . . . . . . . . 37Re-authenticating all of the users . . . . . . 37Changing the System Machine Account password 37Displaying the audit log . . . . . . . . . 38Changing the server admin password . . . . 38

Maintenance user operations . . . . . . . . 38Performing maintenance tasks . . . . . . . 38

Chapter 6. Multi system configuration 41Multi system configuration of user-relatedinformation . . . . . . . . . . . . . . 41

Adding a user on multiple systems . . . . . 41Editing, deleting or changing the password of auser . . . . . . . . . . . . . . . . 42

Mass copy-paste configuration . . . . . . . . 43

Notices . . . . . . . . . . . . . . 47Trademarks . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . 51

© Copyright IBM Corp. 2012 iii

iv IBM XIV Storage System Management Tools: User Guide

Figures

1. IBM XIV Multi-System Manager . . . . . . 1 2. Cross site high availability . . . . . . . 24

© Copyright IBM Corp. 2012 v

vi IBM XIV Storage System Management Tools: User Guide

About this guide

This document describes how to install and use the IBM XIV Management Tools4.0. The document describes the new component: IBM® XIV® Multi-SystemManager, and the relevant XIV GUI capabilities.

Who should use this guideThis document is for storage administrators that manage XIV Systems.

Conventions used in this guideThese notices are used to highlight key information.

Note: These notices provide important tips, guidance, or advice.

Important: These notices provide information or advice that might help you avoidinconvenient or difficult situations.

Attention: These notices indicate possible damage to programs, devices, or data.An attention notice appears before the instruction or situation in which damagecan occur.

Publications and related informationProduct manuals, other IBM publications, and websites contain information thatrelates to the IBM XIV Storage System.

To view a PDF file, you need Adobe Reader, which can be downloaded for freefrom the Adobe website (get.adobe.com/reader/).

Information centers

IBM XIV Storage System Information Center website (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp)

From the IBM XIV Storage System Information Center, you can browse all productdocumentation.

Publications

Information that is available in the information center is also available in a set ofpublications, in PDF format. You can find the following PDFs in the informationcenter on the Publications and related information web page (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/xiv_pubsrelatedinfoic.html).

IBM XIV Storage System

v IBM XIV Storage System Product Overview

This document contains an overview of the IBM XIV Storage Systemhardware and software.

v IBM XIV Storage System Planning Guide

© Copyright IBM Corp. 2012 vii

http://get.adobe.com/reader/

http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp

publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/xiv_pubsrelatedinfoic.html

This guide defines installation requirements for IBM XIV Storage Systemmodel 281x-A14 and model 281x-114. It is important to ensure that youmeet all requirements to guarantee a fast and reliable installation.

v IBM XIV Storage System Application Programming Interface Reference

This reference assists you in developing CIM-based applications usingthe XIV Open API.

v IBM XIV Storage System Commands Reference

This reference describes the IBM XIV command-line interface (XCLI)system and utility commands used to manage and maintain the XIVsystem, including the command syntax, parameter descriptions, outputdescriptions, and examples.

v IBM XIV Storage System XCLI User Manual

This guide describes how to use the IBM XIV command-line interface(XCLI) to run XIV system and utility commands.

v IBM XIV Storage System Safety Notices

This document describes all standard IBM XIV Storage System safetynotices.

v IBM XIV Storage System Remote Support Proxy Installation and User's Guide

This guide describes how to install, configure, and use the IBM XIVStorage System Remote Support Proxy to connect an XIV system to theXIV Remote Support Center.

v IBM XIV Management Tools User Guide.This user guide describes how to install and use the IBM XIVManagement Tools. The document describes the new component: IBMXIV Multi-System Manager, and the relevant XIV GUI capabilities.

Host software solutions

v Host Attachment Guide

This guide describes how to prepare for, install, and use the IBM XIVHost Attachment Kit (HAK). The guide supports AIX, HP-UX, Linux,Solaris, and Windows. It also includes an appendix for VMware ESX andESXi users.

v IBM Storage Management Pack For Microsoft System Center OperationsManager User Guide

This guide provides installation, configuration, and usage instructionsfor the IBM Storage Management Pack for Microsoft System CenterOperations Manager (SCOM).

v IBM XIV Storage System Remote Mirroring for VCS Installation Guide

The installation guide describes how to install and configure the VeritasCluster Server (VCS) enterprise agent for IBM XIV Remote Mirroring.

v IBM Storage Device Driver for VMware VAAI Installation Guide

This guide describes how to install and configure the IBM StorageDevice Driver for VMware VAAI.

v IBM Storage Provider for VMware VASA Installation Guide

This guide describes how to install and configure the IBM StorageProvider for VMware VASA.

v IBM Storage Enabler for Windows Failover Clustering User Guide

This guide describes the IBM Storage Enabler for Windows FailoverClustering (formerly titled ’MSCS Agent’) and provides detailedinstructions and best practices for using it.

viii IBM XIV Storage System Management Tools: User Guide

v IBM Storage Management Console for VMware vCenter User Guide

This publication provides installation, configuration, and usageinstructions for the IBM Storage Management Console for VMwarevCenter.

v IBM XIV Adapter for VMware vCenter Site Recovery Manager (SRM)Installation Guide

This guide describes how to prepare for, install, configure, and use theIBM XIV Adapter for VMware vCenter Site Recovery Manager.

v IBM XIV Provider for Microsoft Windows Volume Shadow Copy ServiceInstallation Guide

This guide describes how to install and configure the IBM XIV Providerfor Microsoft Windows VSS.

IBM Redbooks publications and technical papers

Various IBM Redbooks® publications, Redpapers, and white papers are availablefor the IBM XIV Storage System. For more papers, see the IBM XIV Storage Systemwebsite (http://www.ibm.com/systems/storage/disk/xiv/).

v IBM XIV Storage System: Architecture, Implementation, and Usage(www.redbooks.ibm.com/abstracts/sg247659.html)This Redbooks publication describes the concepts, architecture, andimplementation of the XIV system, which is a scalable enterprise storage systemthat is based upon a grid array of hardware components.

v IBM XIV Storage System with the Virtual I/O Server and IBM i(www.redbooks.ibm.com/redpieces/abstracts/redp4598.html)This Redbooks publication describes how you can connect the XIV system to theIBM i operating system through the Virtual I/O Server (VIOS). A connectionthrough the VIOS is especially useful for IT centers that have many small IBM ipartitions. When you use the VIOS, the Fibre Channel host adapters can beinstalled in the VIOS and shared by many IBM i clients by using virtualconnectivity to the VIOS.

v XIV Storage System: Host Attachment and Interoperability(www.redbooks.ibm.com/redpieces/abstracts/sg247904.html)This Redbooks publication describes how to attach an XIV system to varioushosting operating system platforms in combination with databases and otherstorage-oriented application software. It also provides solutions for combiningthe IBM XIV Storage System with other storage platforms, host servers, orgateways.

v IBM XIV Storage System: Copy Services and Migration(www.redbooks.ibm.com/abstracts/sg247759.html)This Redbooks publication describes IBM XIV Storage System copy andmigration functions for various data protection scenarios to enhance yourbusiness continuance, data migration, and online-backup solutions. Theseinclude point-in-time copies (also known as snapshots and full volume copies)and remote-copy capabilities in synchronous or asynchronous mode. This bookalso describes how to integrate the snapshot function with the IBM Tivoli®

FlashCopy® Manager, built-in migration capability, and migration alternativesthat are based on the IBM SAN Volume Controller.

About this guide ix

http://www.ibm.com/systems/storage/disk/xiv/


http://www.redbooks.ibm.com/abstracts/sg247659.html

http://www.redbooks.ibm.com/redpieces/abstracts/redp4598.html

http://www.redbooks.ibm.com/redpieces/abstracts/sg247904.html

http://www.redbooks.ibm.com/abstracts/sg247759.html

Related websites

View these websites to get more information about the XIV system.

v IBM XIV Storage System website (http://www.ibm.com/systems/storage/disk/xiv/)Use this website to learn about the XIV system, including features and hardwaresummary. This website also has links to white papers, Redbooks publications,and product documentation.

v IBM Support Portal website (www.ibm.com/storage/support)Use this website to obtain downloadable files, links to submit and trackproblems, and support phone numbers and contacts.

v IBM Systems Storage forum website (www.ibm.com/developerworks/forums/forum.jspa?forumID=846)Use this forum to share ideas with knowledgeable experts and discover how thelatest IBM storage solutions can address your business challenges. Forum topicsinclude storage management, storage virtualization, business continuity,infrastructure simplification, disk storage systems, and storage software productsand solutions.

Getting information, help, and serviceIf you need help, service, technical assistance, or want more information about IBMproducts, you can find various sources to assist you. You can view the followingwebsites to get information about IBM products and services and to find the latesttechnical information and support.v IBM website (ibm.com®)v IBM Support Portal website (www.ibm.com/storage/support)v IBM Directory of Worldwide Contacts website (www.ibm.com/planetwide)

Ordering publicationsThe IBM Publications Center is a worldwide central repository for IBM productpublications and marketing material.

The IBM Publications Center website (www.ibm.com/shop/publications/order/)offers customized search functions to help you find the publications that you need.Some publications are available for you to view or download at no charge. You canalso order publications. The publications center displays prices in your localcurrency.

Sending your commentsYour feedback is important in helping to provide the most accurate and highestquality information.

Procedure

To submit any comments about this book or any other IBM XIV Storage Systemdocumentation:v Go to the feedback form (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/

topic/com.ibm.help.xiv.doc/icfeedback.htm) in the IBM XIV Storage Systeminformation center. You can use this form to enter and submit comments.

x IBM XIV Storage System Management Tools: User Guide


http://www.ibm.com/storage/support

http://www.ibm.com/developerworks/forums/forum.jspa?forumID=846

http://www.ibm.com

http://www.ibm.com/storage/support

http://www.ibm.com/planetwide

http://www.ibm.com/shop/publications/order/

http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/icfeedback.htm

v Send your comments by email to [email protected]. Be sure to include thefollowing information:– Exact publication title and version– Publication form number (for example, GA32-0770-00)– Page, table, or illustration numbers that you are commenting on– A detailed description of any information that needs to be changed

About this guide xi

mailto:[email protected]?subject=IBM XIV Storage System publications

xii IBM XIV Storage System Management Tools: User Guide

Chapter 1. Introduction

IBM XIV Management Tools version 4.0 introduces the IBM XIV Multi-SystemManager that reduces operational complexity and enhances capacity planningthrough integrated management for large and multi-site XIV deployments. TheManagement Tools:v Shifts the paradigm to an integrated management of XIV Systems across the

enterprisev Provides powerful health monitoring by integrating events and alerts across the

managed XIV Systemsv Extends management scalability to smartphones and tablets

Diagram

The following diagram depicts the way the IBM XIV Multi-System Managerinteracts with the XIV GUI and XIV Systems.

xiv

10

41

2

Multi System Manager

GUI Client

Site A Site B Site C

Multi System Manager Multi System Manager

GUI ClientGUI Client

Datacenter BDatacenter A Datacenter C

Vmotion(optional)

Cross-site high availability

Figure 1. IBM XIV Multi-System Manager

© Copyright IBM Corp. 2012 1

2 IBM XIV Storage System Management Tools: User Guide

Chapter 2. Definitions

The following definitions are in wide use throughout this document:

Multi-System Manager Admin (a.k.a Server Admin)A user / LDAP role that is responsible for the Multi-System Managerinventory and configuration. You must have at least one person in thisrole. To do this:v Configure a static user/password in the Multi-System Managerv Configure a role in the LDAP and bind it to a group in the Multi-System

Manager by configuring LDAP during its installation. See here:Chapter 4, “Installing the Management Tools,” on page 9 (this way youmay have more than one Server Admin).

The Server Administrator can configure the Multi-System Manager & itsinventory using SSH (see here: “Selecting an operation from the serveradministrator menu” on page 34) or using the GUI by logging into it usingthe credentials given during the Multi-System Manager installation.

The Server Administrator can be either:v A simple Multi-System Manager user (defined either locally or via

LDAP), with no permissions to any XIV system, will see no systems inthe GUI. This user will only be able to configure the Multi-SystemManager and its inventory using the GUI.

v A user that is defined as "Storage Administrator" in the XIVs. This userhas the ability to administer the XIVs he is permitted to, as well as theMulti-System Manager in parallel in the GUI.

v The same user as the System Machine Account (xiv_msms user, see adefinition below) - will have the ability to administer all the XIVs headded to the Multi-System Manager inventory, as well as theMulti-System Manager, in parallel, on the GUI.

System machine accountAn XIV user that monitors all XIV systems in the Multi-System Managerinventory. This user authenticates into all XIV systems in order to pollconfiguration data only.v This user does not change the configurationv This user's name is hardcoded: xiv_msms

v This user can be defined in LDAPv This user must have a storage administrator role (similarly to the admin

user)v This user must be defined with the same password on all XIV systems

in the Multi-System Manager inventoryv This user must be defined in the Multi-System Manager (through the

GUI or CLI)

Diagnose/Fix authentication problemA process in which the GUI tries to fix the System Machine Accountauthentication issues among all XIV systems in the inventory.v You need to supply admin credentials when launching this operationv These credentials will be used to add the System Machine Account

automatically to all your XIVs (if needed)


v If some of the XIV systems use LDAP authentication, it will inform youto manually add the System Machine Account to your LDAP directory

Discover new systemsA process in which the Multi-System Manager tries to authenticate aspecific user in front of all of the systems that the Multi-System Managerknows that the user is not authenticated to.v This button is located on the Systems > Preferences dialog.v Use this button only when it is known that the user was added to the

system's access list and you need to display this system on the GUIscreen. This is not done automatically, because of potential LDAPlocking issues, due to authentication errors.

v Upon a successful completion of the process, if the user was grantedwith an access to a system that was not previously seen in the GUI, itwill now be seen.


Chapter 3. Management Tools specifications

The Management Tools deployment contains specifications for:v The Multi-System Managerv IBM XIV GUI specifications for direct and server modes

Multi-System Manager specificationsThe Multi-System Manager deployment is running as a Virtual Appliance above anESX server (VMWare Hypervisor only). This deployment comes with 4GB memoryand dual core CPU by default.

Right after its deployment, revise the specifications depending on the amount ofXIV systems you will manage using the Multi-System Manager:

Up to 60 systemsMemory - 4 GB

CPU - Dual core

61-100 systemsMemory - 6 GB

CPU - Quad core

101-120 systemsMemory - 6 GB

CPU - Six core

121-144 systemsMemory - 8GB

CPU - Six core

Other specificationsv An ESX (VMware) Server that will host the Multi-System Manager, versions: 4,

i4, 4.1, i4.1, i5.v VM disk size - 76 GBv Ports that need to be opened:

– Outbound/Inbound: RMI - 1199-1209– Inbound only: SSH/SCP - 22– Outbound only: SMTP - 25

- Communication with XIV systems - 7778v Allowed latency between the Multi-System Manager and the XIV systems it

monitors: max of 200 msv Maximal number of GUI connected to one server - 15v Max XIV Systems administered by one server - 144

GUI specificationsThe Management Tools run on either direct mode or server mode. Thespecifications for each are detailed below.


Direct mode

CPU Dual core

Memory

Up to 20 systems500MB

21-40 systems800MB

41-81 systems1.1GB

Max number of XIV systems monitored by a single XIV GUI in direct mode is:81

Best practice: IBM XIV recommends to use the Multi-System Manager andan XIV GUI in server mode if you have more than 60 systems.

Server mode

CPU Dual core

Memory300MB

Allowed latency between a single XIV GUI and the Multi-System Manager:Max of 50ms

Supported OS for XIVGUI, XCLI, XIVTOP

Windows

v Windows 2000 x86-3v Windows XP x86-32v Windows XP x86-64v Windows Server 2003 x86-32v Windows Server 2003 x86-64v Windows Server 2008 x86-32v Windows Server 2008 x86-64v Windows 7 x86-32v Windows 7 x86-64v Windows Vista x86-32v Windows Vista x86-64

CPU: 32 bit Dual Core or equivalent, 64 bit.

Linux

v Linux Red Hat 5 x86-3v Linux Red Hat 5 x86-6

Mac OS: MAC OS X 10.6 or 10.7, with Java version 1.6.

CPU: 32 bit Dual Core or equivalent.

JAVA minimum requirements: JAVA version 6_build 29.

Additional supported OS for XCLI only

AIX OS: AIX 5.3, AIX 6.1, AIX 7.1.


SolarisOS: Solaris 10.

CPU:SPARC, x64.

HPUX OS: HPUX 11i v3

CPU: IA64.

Chapter 3. Management Tools specifications 7

Chapter 4. Installing the Management Tools

With the introduction of the IBM XIV Multi-System Manager, there are two waysto use the IBM XIV Management Tools:

Server modeMoving the GUI to work with the IBM XIV Multi-System Manager.

Direct modeUsing the GUI without IBM XIV Multi-System Manager. In this mode, theGUI manages the XIV Systems directly.

This book guides you how to work in Server mode.

The installation of the Multi-System Manager is composed of:1. Installing the Multi-System Manager virtual appliance2. Installing the Multi-System Manager3. Initializing the Multi-System Manager inventory

Installing the Multi-System Manager virtual appliancePrior to the installation of the Multi-System Manager on a VM, you need to installthe VM itself.

Before you begin1. Get the file named: XIV_Multi-System-Manager_<version>.zip.2. Unzip it to your local PC that has accessibility to VMWare vSphere client.

This will create a folder name: XIV_Multi-System-Manager. The folder contains 3files used by the *.ovf deployment process, this user guide and an additionalLICENSES folder with additional notes regarding the usage license.

About this task

The virtual machine installation deploys the ovf image of the Multi-SystemManager on your VMWare ESX.

Procedure1. Deploy *.ovf on your VMWare ESX (Thin provisioned VMDK is supported).2. Boot the VM.3. On the VMWare console, login with: user=root, password=xivmsRoot.4. The wizard opens on screen. Follow the steps on the next section.

Installing the Multi-System ManagerThe purpose of this task is to install the Multi-System Manager on the pre-installedVM.


Procedure

The wizard welcome screen guides you through the steps of the installation.

---------------------------------------------------------------------------------- IBM XIV Multi-System Manager v1.1.0.x --------------------------------------------------------------------------------

Welcome to the IBM XIV Multi-System Manager installation procedure.

This setup will guide you through the installation process.

Required Steps--------------Step 1: License AgreementStep 2: Password ChangeStep 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Proceed? [Y/N] >

Click Y to proceed, or N to decline.

Step 1On step 1 of the installation you are required to approve the license agreement.

Procedure1. Click Enter to view the Multi-System Manager license agreement.


---> Step 1: License AgreementStep 2: Password ChangeStep 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Step 1 - License Agreement---------------------------

Hit [ENTER] to view license agreement for using IBM XIV Multi-System ManagerPress any key to continue

2. After reading the license agreement, click 1 to approve or 2 to decline it.

Note: You will not be allowed to proceed with the installation, or to use theMulti-System Manager if you do not approve the license agreement.

Step 2On step 2 of the installation you are required to change the root password.


Procedure

Enter a new password, then retype it.


Step 1: License Agreement---> Step 2: Password Change

Step 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Step 2 >> Password Change-------------------------

Please change root password. You cannot proceed to the next step until changing itsuccessfully.New password:Retype new password:

Step 3On step 3 of the installation you are asked to configure the network.

Procedure1. First, select between Static IP and DHCP.


Step 1: License AgreementStep 2: Password Change

---> Step 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Step 3 -Network Configuration------------------------------

#------------------------------------# Active Network configuration:#------------------------------------# IP mode# Hostname

1) Configure Static IP2) Configure DHCP3) Return (not supported, installation mode)Setup/Network/IP>

2. If Static IP was chosen, you need to enter the IP address. Enter your IP addressto continue.

Chapter 4. Installing the Management Tools 11






Configure static IP address

Enter IP address []:

a. IP is now entered. You will be asked to enter the netmask, gateway andDNS parameters related to the static IP. Follow the questions on the screen.







#------------------------------------# New Network configuration:#------------------------------------# IP mode STATIC# IP address 1.1.1.1# Netmask 1.1.1.1# Gateway 1.1.1.1# Domain search list ibm.com xiv.ibm.com# Domain name servers 1.1.1.1 2.2.2.2# Hostname

Configure DNS addressess1) Add domain to search list2) Remove domain from search list3) Add name server4) Remove name server5) Clear name servers and domain search list6) Continue to hostname configurationSetup/Network/DNS>

Following the configuration of the DNS, IP, gateway and netmask, you willbe asked to enter a fully-qualified hostname and then to approve theconfiguration.

b. Click Y to approve and proceed to the next step.







#------------------------------------# New Network configuration:#------------------------------------# IP mode DHCP# Domain search list ibm.com xiv.ibm.com# Domain name servers 1.1.1.1 2.2.2.2# Hostname

Is the configuration correct? [Y/N] :

Clicking N will take you back to the beginning of step 3 of the installationabove.

3. If you selected DHCP on step 1 above, enter the hostname and click Y toconfirm.





#------------------------------------# Active network configuration#------------------------------------# IP mode NONE# Hostname# Domain search list# Domain name servers

#------------------------------------# New network configuration#------------------------------------# IP mode DHCP# Hostname myHostname# Domain search list Automatically retrieved# Domain name servers Automatically retrieved

Is the configuration correct? [Y/N] :


Step 4You need to activate the Multi-System Manager in order to continue with theinstallation.

About this task

The activation requires a valid network connection and at least one XIV Systemwith a set of any valid login&password. A successful login means that theMulti-System Manager is activated and you may proceed with the installation.

Note: If the login fails:v Retry the activation. If the retry fails:v Re-configure the network settings.

Procedure

On this step you connect to an XIV system in order to activate the Multi-SystemManager.

-------------------------------------------------------------------------------- IBM XIV Multi-System Manager v1.1.0.x ----------------------------------------------------------------------------------

Step 1: License AgreementStep 2: Password ChangeStep 3: Networking

---> Step 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Step 4 -Product Activation---------------------------

In order to activate IBM XIV Multi-System Manager you need to supply any valid XIVaddress, user and password.The Manager will try to connect to this XIV.If succeeded - Manager would be activated successfully.You must have a working networking configuration in order to activate the product.

Please enter any XIV system IP/DNS >

In case you fail to connect to an XIV system , you may re-configure theMulti-System Manager network setting, or use a different set of IP, user andpassword.

Please enter any XIV system IP/DNS >system-demoPlease enter user to login to system system-demo >adminPlease enter password to user admin, system system-demo >

You failed to activate IBM XIV Multi-System ManagerPlease select course of action:1) Re-configure Networking2) Re-activate3) Exit Installation

Upon a successful activation, you may proceed with the installation.

IBM XIV Multi-System Manager was activated successfullyPress [ENTER] to continue with the installation


Step 5In this step you will define the Server Administrator of the Multi-System Manager.

About this task

The Server Administrator (see a definition here: Chapter 2, “Definitions,” on page3) can be either a single user, defined in the Multi-System Manager or a group ofusers, defined in an LDAP.

---------------------------------------------------------------------------------- IBM XIV Multi System Manager v1.1.0.x --------------------------------------------------------------------------------

Step 1: License AgreementStep 2: Password ChangeStep 3: NetworkingStep 4: Activation

---> Step 5: Server Administrator user/groupStep 6: NTP & Regional SettingsStep 7: SMTP

Step 4 -Server Admin configuration-----------------------------------

1) Configure user/password2) Configure LDAP3) Return (not supported, installation mode)Setup/Credentials>

Note: You can set a local user&password now in order to finish the installationand configure an LDAP group of admin users any time after the installation, usingthe root menu.

Procedure

Select either configuring Server Administrator using static user&password or usingLDAP:1. Select option 1) Configure user/password. You will be asked to enter static

user and password.





Step 4 -Server Admin configuration-----------------------------------

1) Configure user/password2) Configure LDAP3) Return (not supported, installation mode)Setup/Credentials>1

Enter Username: adminChanging password for admin.New password:Retype new password:

2. If you configured static user&password, skip this step. In this step, youconfigure LDAP. In this example, the selected server type is Microsoft ActiveDirectory.





Step 4 -Server Administrator (LDAP) Configuration--------------------------------------------------

#--------------------------------------------------# Active LDAP Configuration:#--------------------------------------------------# LDAP server type Microsoft_Active_Directory# LDAP status Disabled

1) Enable LDAP Authentication2) Disable LDAP Authentication3) Test Configuration4) Apply all5) Exit without savingSetup/Credentials/LDAP>1Select LDAP Server Type

(1) Microsoft Active Directory(2) Sun Directory(3) Open-LDAP Server

:1Configuring Microsoft Active Directory parametersEnter FQDN address [myFQDN.com]:Enter Server Address [myServer.com]:Enter Search DN [DC=something,DC=some,DC=thing,DC=com]:Enter Service User DN [CN=User Name,OU=...,OU=Users,DC=...,DC=...,DC=...,DC=com]:Enter Password:Confirm Password:Enter ID Attribute [sAMAccountName]:Enter Group Attribute [memberOf]:Enter Server Admin DN Role [CN=LDAPGroup,OU=Groups, DC=...,DC=...,DC=...,DC=com]:Enter Search Time Limit (sec) [30]:Enter currBindTimeLimit (sec) [1200]:

Note: During the LDAP configuration you will be asked to provide a ServerAdmin DN role (see a definition here: Chapter 2, “Definitions,” on page 3). Thisrole should be the same as configured into LDAP, in order to identify LDAPusers that were added to this role as server administrators.

Step 6On this step you enter the NTP and regional settings. Select whether to enableNTP or configure static date&time. Additionally, you need to define the timezone.

Procedure1. Click 2 to set the timezone.

1) Enable NTP2) Timezone3) Change Date&time4) Apply Changes5) Return (not supported, installation mode)Setup/Regional Settings>

2. Select a global region.


Please identify a location so that time zone rules can be set correctly.Please select a continent or ocean.1) Africa2) Americas3) Antarctica4) Arctic Ocean5) Asia6) Atlantic Ocean7) Australia8) Europe9) Indian Ocean10) Pacific Ocean11) none - I want to specify the time zone using the Posix TZ format.

3. Next, you are asked to select a country from within the global region.

Note: You may be asked to select a sub region.4. If you decide to configure NTP instead of static date&time, follow the

instructions on this step. If you don't - go to the next step. Click 1 to enableNTP.


Step 1: License AgreementStep 2: Password ChangeStep 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/group

---> Step 6: NTP & Regional SettingsStep 7: SMTP

Step 6 -NTP & Regional Configuration-------------------------------------

#------------------------------------# Active NTP/Regional configuration:# -----------------------------------# NTP status DISABLED# Date 12/31/2012 23:59:59# Timezone UTC

Configure NTP servers1) Add NTP server2) Remove NTP server3) Return to previous menuSetup/Regional Settings/NTP>

Add the NTP servers in your organization, one by one using the menu optionsabove. When finished, click 3 to return to NTP & Regional Settings main menu.

5. If you decided to configure static Date & Time instead of NTP settings, click 3to configure Date & Time.

Configure Date & TimeLocal date&time is: <current date and time> Please enter a new date in format:mm/dd/yyyy 24H:MM:SS >

Note: If you configured NTP, it is not mandatory to configure the Date & Time.Upon the next reboot, the NTP settings will take place.


6. Review the changes (in the NTP & Regional Settings main menu) and thenclick 4 to apply your changes. Alternately, you can repeat any of the previoussteps in order to update the configuration.

Step 7The next step is SMTP configuration.

About this task

SMTP configuration is utilized for enabling sending emails to any recipient youconfigure in case of a service failure. The available SMTP emails are:

Server is upSubject: [Watchdog Message] Service xivms is up and running properly.

Body: Component: component-name was started successfully and is upand running.

Server is downSubject: [Watchdog Message] Attention: service xivms stoppedfunctioning properly.

Body: Component: component-name stopped.

Server has low disk spaceSubject: [Watchdog Message] Attention: low disk space.

Body: Disk space passed the configured threshold max% and its usagenow is: used%.

Note: This step is not mandatory.

Procedure1. Click 1 to enable SMTP configuration.

---------------------------------------------------------------------------------- IBM XIV Multi System Manager v1.1.0.x -------------

-------------------------------------------------------------------

Step 1: License AgreementStep 2: Password ChangeStep 3: NetworkingStep 4: ActivationStep 5: Server Administrator user/groupStep 6: NTP & Regional Settings

---> Step 7: SMTP

Step 6 -SMTP Configuration--------------------------

#------------------------------------# Active SMTP configuration:# -----------------------------------# SMTP status DISABLED

1) Enable SMTP configuration2) Apply All3) Return without savingSetup/SMTP>

2. Select among the following:


v Add SMTP destination - You will be asked to give SMTP address and port.Then you will be redirected to the destinations menu.

v Remove destination - remove a destination email address.v Remove all - remove all destinationsv Send confirmation mail - test the validation of the SMTP configuration by

sending a test mail.v Continue - proceed with the installation.v Return to previous menu - cancel the configuration.

#------------------------------------# New SMTP configuration:#------------------------------------# SMTP status ACTIVE# SMTP server 1.1.1.1# SMTP port 25# Sender [email protected]# Destinations [email protected]

Configure SMTP destinations

1) Add destination2) Remove destination3) Remove all destinations4) Send confirmation mail5) Continue6) Return to previous menuSetup/SMTP/Destinations>

The installation is completeThe installation is now complete.

Procedure

Press any key.

ongratulations!----------------You successfully installed IBM XIV Multi-System Manager v1.1.0.xYou can now open any XIV GUI and point to the IP/DNS you configured just nowEnjoy a world of multi system features!

Finalizing installation, please wait.

The system is going to reboot.Press any key to continue

The Multi-System Manager restarts.

Initializing the inventoryInstall the XIV GUI and set it to work with the Multi-System Manager.

Before you beginv If you are using previous GUI versions: open the previous GUI and export

systems list (File > Export Systems File) to a file in your local file system (to beimported later to the Multi-System Manager).


About this task

This task guides you through:v Installing the XIV GUI and setting it to be managed by the Multi-System

Manager.v Initializing the systems inventory on the Multi-System Manager.

Procedure1. Install XIV GUI 4.0 and open it.2. Login using Server Admin (See more on the Chapter 2, “Definitions,” on page 3

topic) credentials that were configured in step 4 of the Multi-System Managerinstallation wizard (See Step 5 on “Installing the Multi-System Manager” onpage 9).

3. Connect the GUI to the Multi-System Manager. Open Systems > Preferences.Fill the primary Server IP Address/hostname and click Update.

4. Determine a new Systems Machine Account (this is a system user that will beused to monitor it on the Multi-System Manager). Go to Systems > ServerAdmin Options > Credentials and fill the Systems Machine Accountpassword and click Update.

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This definition updates the Multi-System Manager with the System MachineAccount credentials. On the next step you will add this user to the XIV systemsin order to enable the Multi-System Manager to connect and monitor them.

Note: Only the Multi-System Manager Server Admin (See a definition here:Chapter 2, “Definitions,” on page 3) can access this GUI screen.

5. Open Systems > Server Admin Options > Systems and click Import systemsfrom file. Perform the following sub steps:a. If you have a previously exported system XML file, continue. Else, jump to

bullet b. Browse to the XML file and import it.

b. Once the systems were added, if they get an Authentication Error status,select the not authenticated systems, right-click and select: Diagnose/FixAuthentication Error from the context menu. Read more on the diagnoseand fix process on the Chapter 2, “Definitions,” on page 3 topic.

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Installing another IBM XIV Multi System ManagerThe number of Multi System Managers that you can install is limitless. Each ofthese Multi System Managers can monitor all XIV Systems in your organization.There is no redundancy or communication between the Multi System Managersthemselves.

The GUI can be connected to two Multi System Managers (Primary andSecondary) for the use of manual switch over in case one is not responding. Thisway, you can achieve high availability of Multi System Managers.

Using this architecture, you can gain high performance of the GUIs by connectingthem to a Multi System Manager located in their site, whereas other remotelylocated GUIs will connect to another Multi System Manager that is located on theirsite.

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GUI Client

Datacenter A

Site A Site B


GUI Client

Datacenter B

Cross-site high availability

Figure 2. Cross site high availability


Chapter 5. Operating the Multi-System Manager

The Multi-System Manager allows access and distributes tasks among thefollowing users:

Root userThe Root user is an OS super user that carries out administrative tasks.

Server AdminThe Server Admin carries out inventory configuration tasks (see adefinition here: Chapter 2, “Definitions,” on page 3).

Maintenance userThe Maintenance user carries out Multi-System Manager configurationtasks. This user is the customer's way to interact with any of theMulti-System Manager operations using SFTP protocol (i.e. setting logs,copying the upgrade file, getting backups, etc.).

In addition, pay attention to the following:

No Shell accessThe Multi-System Manager provides no Shell access whatsoever to any ofthe user types.

IBM technician accessibilityThe technician user type does not have access to the GUI in server mode.The GUI is accessible in direct mode.

Root user operations

Selecting an operation from the root user menu

Before you beginv You need root credentials in order to access this menu.

About this task

The Multi-System Manager root menu provides access to systems managementoperations.


Procedure

Login with root credentials. The following menu opens on screen:


Super user Menu---------------IBM XIV Multi-System Manager is running

1) Server Configuration Options2) System Machine Account3) Gather Server Logs4) Show Multi-System Manager Audit Log5) Backup/Restore Options6) Change ’root’ Password7) Change ’maintenance’ Password8) Start/Stop Multi-System Manager Service9) Update Certificate10) Change XIV GUI Communication Ports11) Upgrade XIV Multi-System Manager12) Reboot13) Shutdown14) ExitYour Selection>

What to do next

The following sections explain how to carry out root user operations.

Server configuration optionsThe server configuration options allow to go back to the various configurationsteps you are already familiar with from the Multi-System Manager installation.Using these scripts you can change the Multi-System Manager configuration afterits installation.

About this task

This task allows you to change the server configuration.

Procedure1. Click 1 on the root menu. The Server configuration Menu opens on screen.


-------------------------08/15/2012 07:19--------------------------

Server Configuration Menu-------------------------1) Network2) Server Admin account3) NTP & Regional Settings4) SMTP5) ExitYour Selection>


2. Select from the following options: Detailed information regarding the way toconfigure the server are available on the“Installing the Multi-System Manager”on page 9 in this document.

1 Network

2 Server Admin account (see a definition here: Chapter 2, “Definitions,”on page 3)

3 NTP & Regional Settings

4 SMTP

5 Exit - return to the Super user menu.

System Machine AccountThe System Machine Account is a system user that will be used to monitor it onthe Multi-System Manager. The System Machine Account menu option allows youto change the password for this account.

About this task

This task allows you to change the System Machine Account password (see adefinition here: Chapter 2, “Definitions,” on page 3).

Procedure1. Click 2 on the root menu. The user name is displayed on screen and you are

asked to enter a password.

Your Selection>2User name: xiv_msmsEnter password:

Note: The user name of this account is hardcoded: xiv_msms.2. Follow the instructions on screen and re-type the password and confirm the

password change.

Gathering the server logsThe Gather Server Logs menu option allows you to gather logs of the serveractivity.

About this task

This task allows you to gather server logs. The logs can be later collected by theMaintenance user (See here “Performing maintenance tasks” on page 38).

Procedure1. Click 3 on the root menu. A log is collected and the file name is displayed on

screen.

Your Selection>3Gathering IBM XIV Multi-System Manager logs...Gather logs completed successfullySFTP using ’maintenance’ account and get the file:logs/msms_logs_20120815_081641.tar.gzPress any key to continue

2. Pressing any key returns you to the Super user menu.

Chapter 5. Operating the Multi-System Manager 27

What to do next

SFTP using the maintenance user credentials to collect the log from the logs folder.

Displaying the audit logThis menu option displays a log of Server Admin activities.

About this task

The audit log displays the following Server Admin activities:v Adding a system to the inventoryv Modifying the system addressv Removing a system from the inventoryv Suspending the monitoring of a systemv Suspending the monitoring of all of the systemsv Resuming the monitoring of a systemv Resume the monitoring of all of the systemsv Removing all of the systems from the inventoryv Setting the System Machine Account credentialsv Invalidating the user authenticationv Adding a System Machine Account user to a specific system

The audit log is stored into a file that can be collected. See “Gathering the serverlogs” on page 27.

Procedure1. Click 4 on the root menu. A log is collected and is displayed on screen.

Your Selection>418:05:13,924 admin Remove all systems from the inventory. [Success]11:32:38,964 admin Remove system 9.151.133.239 from the inventory [Success]11:32:48,423 admin Add system [mn00010:7778] to the inventory [Success]11:33:07,202 admin Robot user credentials change

[Failed: Password was not changed]11:34:39,320 admin Robot user credentials change [Success]

2. Pressing any key returns you to the Super User menu.

Backing up the server databaseThe Backup/Restore menu options allows you to backup the server database andto restore this database from a backup.

About this task

The information stored on the Multi-System Manager database can be backed upand restored from this menu. This database contains the inventory configuration.Backing it up helps you to recover from a disaster in order to maintain servicecontinuity by restoring the inventory. It can also be used for copying the inventoryconfiguration from one Multi-System Manager to another.


Procedure

Click 4 on the root menu. The Backup and Restore Menu is displayed on screen.

Backup and Restore Menu-----------------------

1) Backup2) Restore3) Schedule Daily Backup4) Remove Scheduled Backup5) ExitYour Selection>

What to do next

See the next sections for detailed instructions about each menu option.

BackupThe Backup menu item allows you to backup the database.

About this task

A default scheduled backup is already configured at 23:30 daily. In addition tothat, you can back up the database using this task.

Procedure1. Click 1 to back up the database. The backup process takes place:

Your Selection>1Backing up...Backup completed successfullySFTP using ’maintenance’ account and get the file: backup/BACKUP_20120815_082926.tar.gzPress any key to continue

The backup file name is displayed on screen.2. Press any key to return to the Backup and Restore Menu.

What to do next

You can the replicate the backup file: SFTP using 'maintenance' account and get thefile from 'backup' folder.

RestoreThe Restore menu item allows you to restore the database from a backup.

Procedure1. Click 2 to restore the database. The available backup files, that are stored on the

backup folder that is accessible by the maintenance user, are displayed onscreen:

Your Selection>2Backup files to restore:------------------------BACKUP_20120815_085300.tar.gzBACKUP_20120814_085000.tar.gz

Please select a backup file to restore >


2. Select a file to restore from:

Please select a backup file to restore >BACKUP_20120815_085300.tar.gz

3. Click Y to confirm.4. Confirm again:

Are you sure you want to restore BACKUP_20120815_085300.tar.gz? [Y/N] : y

Restore DB is going to override your current configuration.It is recommended to run a backup prior restoring.Do you want to run backup of the current configuration before restoring? [Y/N] :

5. The restore takes place:

Backup files to restore:------------------------BACKUP_20120827_112834.tar.gzBACKUP_20120827_112511.tar.gzBACKUP_20120814_122049.tar.gz

Please select a backup file to restore >BACKUP_20120814_122049.tar.gz

Are you sure you want to restore BACKUP_20120814_122049.tar.gz? [Y/N] : y

Restore DB is going to override your current configuration.It is recommended to run a backup prior to restoring.Do you want to run backup of the current configuration before restoring? [Y/N] : y

Backing up...Backup completed successfullySFTP using ’maintenance’ account and get the file: backup/BACKUP_20120827_112904.tar.gzxivms v1.1.0.x is stopped

Restoring BACKUP_20120814_122049.tar.gz...Restore completed successfully

Note: Systems Machine Account Password was not restored.

xivms v1.1.0.x is starting...

6. Press any key to return to the Backup and Restore menu.

What to do next

Once the restore is complete, you need to redefine the System Machine Account(see a definition here: Chapter 2, “Definitions,” on page 3), as it was not restored.You can do it either from the GUI or on the CLI.

On the GUIFollow the instructions on step 4“Initializing the inventory” on page 21 ofthe Initializing the inventory section.

From the CLIGo to “System Machine Account” on page 27.

Scheduling a daily backupThe Schedule Daily Backup menu item allows you to schedule a daily backup job.The default daily backup runs at 23:30.

Procedure1. Click 3 to schedule a back up. The current daily backup schedule is also

displayed on screen:


Your Selection>3Select time (HH:MM) to run backup every day [23:30]? >

2. Select a new backup time in an HH:MM format.

Your Selection>3Select time (HH:MM) to run backup every day [23:30]? >14:00Scheduled daily backup at 14:00Scheduled daily backup folder cleaner at 14:50Press any key to continue

Note: A backup folder cleaner job runs daily and cleans all of the files but the30 newest.

3. Press any key to return to the Backup and Restore menu.

Removing a scheduled backupThe Remove Scheduled Backup menu item allows you to clear the daily backup job.

Procedure1. Click 4 to remove a schedule.

Your Selection>4Removed scheduled backupPress any key to continue

The schedule is cleared.2. Press any key to return to the Backup and Restore menu.

Changing the root passwordThis menu option allows you to change the password of the root user.

Procedure1. Click 5 on the root menu.2. Enter a new password.

Changing the maintenance passwordThis menu option allows you to change the password of the maintenance user.

Procedure1. Click 6 on the root menu.2. Enter a new password.

Starting/stopping the Multi-System Manager serviceThis menu option allows you to start (or stop) the Multi-System Manager service.

Procedure1. Click 7 on the root menu.

a. If the service is up, you will be asked to stop it.b. Alternately, you will be asked to start it.

2. Confirm.


Replacing the security certificate

About this task

The Multi-System Manager is shipped with a default certificate. This task guidesyou through replacing the default certificate with your organization’s certificate.

Procedure1. Arrange for the new certificate:

v Make sure you have a certificate file and a key file.v Make sure both are in PEM format. If not, you can convert your format to

PEM using standard tools.v SFTP these files to the upload folder using maintenance credentials, see here

“Performing maintenance tasks” on page 38.2. Click 8 on the root menu.

Your Selection>8

This menu option installs a new certificateYou need to prepare a certificate file and key file, both in PEM format.You need to SFTP the files using ’maintenance’ account to ’upload’ folder.

Files found under ’upload’ folder:----------------------------------certificate.tar.gz

Please enter key file name >

3. Enter the names of the certificate and key files as requested.

Results

The Multi-System Manager security certificate is replaced.

Changing the communication portsThis task allows you to change the ports through which the Multi-System Managerconnects with the IBM XIV Storage Management GUI.

About this task

The Multi-System Manager connects to the XIV GUI via 6 reserved, consecutiveports, starting with port 1199.

Procedure1. Click 9 on the root menu. The number of the first port among the consecutive

six is displayed on screen. In the following screenshot, this number is 1199.

Your Selection>9

The communication between XIV GUI and the Multi-System Manageris done via 6 consecutive, reserved ports.

Please enter a new starting port number [1199] >

2. Enter a new port number. In this example, the entered port number is 1340.

Please enter a new starting port number [1199] >1340


The new sequence of six port numbers, 1340 to 1345, is also displayed onscreen.

You are going to change the reserved ports from 1199-1205to 1340-1346. Are you sure? [Y/N] >y

3. Click Y to approve the replacement. You are asked to restart the service.

You need to restart Multi-System Manager service in order for the changesto take effect.Do you want to restart service now? [Y/N] >

4. Click Y to restart the Multi-System Manager service.

Results

As the service is up again, the ports have changed.

What to do next

Change the communication ports that connect the GUI to the Multi-SystemManager through the System > Preferences menu.

Upgrading the Multi-System ManagerThis menu option allows you to upgrade the Multi-System Manager.

Procedure1. Upload the upgrade file to the upload folder using SFTP and maintenance user

credentials.2. Click 9 on the root menu.

Your Selection>9This utility will run the upgrade procedure of IBM XIV Multi-System ManagerBackup database will run prior the upgradePress any key to continue

3. Next, provided that an upgrade file was uploaded as stated above, select a filefrom the list:

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Backing up...Backup completed successfullySFTP using ’maintenance’ account and get the file: backup/BACKUP_20120815_105757.tar.gz

Please upload the upgrade file (*.tar.gz) using SFTP and user ’maintenance’to upload folder.Press any key to continue

Files in upload folder----------------------XIV_Multi_System_Manager_Upgrade.tar.gzXIV_Multi_System_Manager_Upgrade_1.2.tar.gzdd.tar.gz

Please enter the name of the upgrade file >

4. Enter the file name.

Results

The Multi-System Manager version is upgraded.

Shutting down the VMThis menu option shuts down the VM.

Rebooting the Multi-System Manager hostThis menu option allows you to reboot the Multi-System Manager host.

Procedure

Click 11 on the root menu. Confirm the reboot.

Server Admin operations

Selecting an operation from the server administrator menu

Before you beginv You need administrator credentials in order to access this menu.

About this task

The Multi-System Manager server administrator (see a definition here: Chapter 2,“Definitions,” on page 3) menu provides access to inventory managementoperations.


Procedure

Login with administrator credentials. The following menu opens on screen:

-------------------------------------------------------------------------------- IBM XIV Multi-System Manager v1.1.0.7 ----------------------------------------------------------------------------------

-------------------------08/14/2012 07:03--------------------------

Server Administrator Menu-------------------------IBM XIV Multi-System Manager is running

1) System Inventory List2) Add System3) Modify System4) Remove System5) System Monitoring Suspend6) System Monitoring Resume7) Re-authenticate all Users8) System Machine Account9) Show Audit Log10) Change my password11) Exit

Your Selection>

What to do next

The following sections explain how to carry out the administrator operations.

System inventory listThe system inventory list displays the XIV Systems monitored by Multi-SystemManager and their status.

About this task

This task allows you to view the inventory list.

Procedure1. Click 1 on the Server Administrator menu. The System Inventory List opens

on screen. For each system, the list displays its name, address, status and ID.

Your Selection>1---------------------------------------------------------------Name Addresses Status Id

---------------------------------------------------------------Gen3p1-04 Gen3p1-04,, Authentication Failure Gen3p1-04::null:nullqa16 qa16,, Authentication Failure qa16::nu

Copy of the systems list:logs/systems_list_201208161555.log by SFTP with ’maintenance’ account.Press any key to continue

The list also displays the file on which it is stored and a reminder that the filecan be pulled by the Maintenance user.

2. Press any key to return to the Server Administrator menu.


Adding a system to the inventoryThis menu option adds an XIV System to the inventory.

Procedure1. Click 2 on the Server Administrator menu. You are asked to enter the new

system.

Your Selection>2Enter new system addresses in format: address1 [address2] [address3] >

2. Enter the address of the new system.

Results

The system is added to the inventory and can be viewed from the systeminventory list.

Modifying a system in the inventoryThis menu option modifies an XIV System to the inventory.

Procedure1. Click 3 on the Server Administrator menu. The following message is displayed

on screen:

Your Selection>3Enter system address/ID to modify >

2. Enter the system's address or ID and then enter the new system addresses:

Your Selection>3Enter system address/ID to modify >qa16Enter new addresses in format: address1 [address2] [address3] >

The system is now modified.

Removing a system from the inventoryThis menu option removes an XIV System from the inventory.

Procedure1. Click 4 on the Server Administrator menu. A message is displayed on screen:

Your Selection>4Enter system address/ID to remove (--all for all systems) >

2. Enter an address or ID in order to remove a single system. Alternately, enter--all in order to remove all of the systems.

Suspending a system from monitoringThis menu option suspends an XIV System from being monitored by theMulti-System Manager.



Your Selection>5Enter system address/ID to suspend (--all for all systems) >

2. Enter an address or ID in order to suspend a single system. Alternately, enter--all in order to suspend all of the systems.

Resuming the monitoring of a suspended XIV SystemThis menu option resumes the monitoring of a suspended XIV System.


Your Selection>6Enter system address/ID to resume (--all for all systems) >

2. Enter an address or ID in order to resume a single suspended system.Alternately, enter --all in order to resume all of the suspended systems.

Re-authenticating all of the usersThis menu option forces re-authentication of all GUI logged in users on all XIVSystems in the inventory.

About this task

Use this option when there is an authentication change for user(s) and you want itto take effect immediately.

Procedure1. Click 7 on the Server Administrator menu. The following message is displayed

on screen:

Your Selection>7This option will force re-authentication of all logged-in users. Are you sure? [Y/N] >

2. Click Y to proceed. A re-authentication note is displayed on screen.

Your Selection>7This option will force re-authentication of all logged-in users. Are you sure? [Y/N] >yInvalidated all authentication records.Logged in users will be re-authenticated automatically.Press any key to continue

Changing the System Machine Account passwordThis menu option changes the System Machine Account password.

About this task

See a definition of the System Machine Account here: Chapter 2, “Definitions,” onpage 3.

The password can be changed either from the root menu or via the GUI.


In addition, the password needs to be changed on all systems.

Procedure

Select whether to use the administrator menu or the GUI:

On the administrator menuSee here: “System Machine Account” on page 27.

On the GUI

1. Login to the GUI using the Server Admin (see a definition here:Chapter 2, “Definitions,” on page 3) credentials.

2. Go to menu: Systems > Server Admin Options > Credentials. Fill inthe System Machine Account (see a definition here: Chapter 2,“Definitions,” on page 3) password and click Update.

3. Re-authenticate the systems according to the new password: openSystems > Server Admin Options > Systems. Wait until the systemsarrive to the status of Authentication Error, select all those systems(using the CTRL or SHIFT keys), right-click and select Diagnose/FixAuthentication error from the context menu. Read more on thediagnose and fix process on the Chapter 2, “Definitions,” on page 3topic.

Displaying the audit logThis menu option displays a log of Server Admin activities on the Multi-SystemManager.

About this task

This task is described here: “Displaying the audit log” on page 28.

Changing the server admin passwordThis menu option changes the System Machine Account password.

Before you begin

Note: This option is not available for LDAP users.

About this task

Procedure1. Select 9 from the Server Administrator Menu.2. Enter your current password; then enter the new password and confirm the

new password.

Maintenance user operations

Performing maintenance tasks

Before you beginv You need maintenance credentials in order to perform the following tasks.v The initial password of the maintenance user is xivmsMaintenance.


v SFTP is the only protocol available for this user in order to interact with theMulti-System Manager.

v Make sure the root user changes the password of the maintenance user as soonas possible. See here: “Changing the maintenance password” on page 31.

About this task

The Multi-System Manager allows for inbound and outbound file delivery viaSFTP. Such files delivery is required for the following tasks:

Gathering server logsThe logs are available for collection from the logs folder.

Viewing the log of system listThe log of the system list operation can be collected from the logs folder.

Backing up the databaseThe backup file can be collected and stored anywhere outside theMulti-System Manager.

Restoring the databaseThis operation looks for a backup file. In some cases, the backup file has tobe sent to the Multi-System Manager.

Replacing the security certificateThe security certificate has to be sent to the Multi-System Manger.

Upgrading the Multi-System ManagerThe upgrade file has to be sent to the Multi-System Manager.

Procedure

For each of the above operations, make sure that the relevant file is sent to - orcollected from the following directories:

logs The Multi-System Manager stores the logs in this directory.

backupsBackup files are written into here, and the restore operation looks for a filein here as well.

uploadsCertificates and upgrade files need to be stored here.


Chapter 6. Multi system configuration

Multi system configuration allows to change the configuration on mass of XIVsystems within a single click.

Before you begin

Multi system configuration is available for:v LDAP configurationv Support parametersv Pool alert thresholdsv Adding and editing a userv Changing the password for a user

About this taskv Multi system configuration can be run on GUI in Server mode as well as in

Direct mode.v Multi system configuration requires access rights to the involved GUI systems.

Procedure

Launch mass configuration in either of the following ways:v Change the user configuration on selected systems. This applies for all users

operations (add, edit, change password).v Copy LDAP / support / pool alert thresholds configuration and paste the

configuration from one system to specifically selected systems.

What to do next

Proceed with either of the following tasks:v “Multi system configuration of user-related information”

– “Adding a user on multiple systems”– “Editing, deleting or changing the password of a user” on page 42

v “Mass copy-paste configuration” on page 43

Multi system configuration of user-related informationYou may configure user-related information on multiple XIV systems at once.

About this task

This task describes how to configure user-related information on multiple XIVsystems at once.

Adding a user on multiple systemsYou may add a user on multiple XIV systems at once.


Procedure1. Select the systems you would like to configure and click Add User. The Add

User screen opens.2. Enter the user's name, password and other details as displayed on the screen.

Click Add.The new user is added to the selected systems.

3. A progress bar is displayed on screen. Clicking Cancel at this stage will cancelthe mass configuration. When the Add operation is complete, a summary of theresults is displayed on screen. Clicking the Show Results button opens adetailed report on screen.

Results

Following this task, the user was added to the selected systems.

Note: Mass Configuration does not stop on error, means it tries to configure allsystems although some may fail.

Note: Closing the GUI amidst the paste operation terminates the massconfiguration in an unknown state. In such a case, it is advised to go over thesystems and see what has already been properly configured and what still needs tobe configured.

Editing, deleting or changing the password of a userYou may edit or delete a user, as well as change the password on multiple XIVsystems at once.

Procedure1. On the GUI, mouse-over the Access icon and click on Users. The Users view

opens on screen.2. Select the systems that will be displayed on this view.3. Use the CTRL key to multiple select the users to be edited.

Note: Mass editing of users can be applied only to users with the same username.

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4. Right-click the users selection and select Edit, Delete or Change password.

v Delete – will display a progress of the deletion.v Edit or Change Password – will display a dialog. Edit the details or

password and click Update.– A progress bar is displayed on screen. Clicking Cancel at this stage will

cancel the mass configuration. When the operation is done, a summary ofthe results is displayed on screen. Clicking the Show Results button opensa detailed report on screen.

Note: The availability of the edit, delete and change password configurationoptions is subject to your access rights.

Results

Following this task, the user was edited to the selected systems.



Mass copy-paste configurationYou may copy system configuration from one system and paste it onto multipleXIV systems.

Procedure1. On the XIV GUI, right-click a system and select Copy System Configuration

from the pop-up menu.

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Chapter 6. Multi system configuration 43

This system configuration is now copied to the memory and the pop-up menucloses.

2. Select systems to copy the configuration to. Right-click a system, or severalsystems, and select Paste ... Configuration from the pop-up menu. In thisexample, Paste Support Configuration is selected.

The Mass Support Configuration screen opens.

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Note: Whenever a paste option is grayed-out, meaning that it is not available,mouse-over the option to display a tooltip that explains the reason. In thisexample, the Paste LDAP Configuration is grayed-out and the tooltip says thatthe target system's version is not compatible with the source system.

3. Click Start.

A progress bar is displayed on screen. Clicking Cancel at this stage will cancelthe mass configuration. When the copy operation is done, a summary of theresults is displayed on screen. Clicking the Show Results button opens adetailed report on screen.

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Chapter 6. Multi system configuration 45

Results

Following this task, the configuration of one system was deployed on othersystems.




Notices

The legal notices pertain to IBM XIV Storage System documentation.

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right maybe used instead. However, it is the user's responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matterdescribed in this document. The furnishing of this document does not grant youany license to these patents. You can send license inquiries, in writing, to:

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The following paragraph does not apply to the United Kingdom or any othercountry where such provisions are inconsistent with local law:INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THISPUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express orimplied warranties in certain transactions, therefore, this statement may not applyto you.

This information could include technical inaccuracies or typographical errors.Changes are periodically made to the information herein; these changes will beincorporated in new editions of the publication. IBM may make improvementsand/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

Any references in this information to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of those Web


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IBM may use or distribute any of the information you supply in any way itbelieves appropriate without incurring any obligation to you.

Licensees of this program who wish to have information about it for the purposeof enabling: (i) the exchange of information between independently createdprograms and other programs (including this one) and (ii) the mutual use of theinformation which has been exchanged, should contact:

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Such information may be available, subject to appropriate terms and conditions,including in some cases, payment of a fee.

The licensed program described in this document and all licensed materialavailable for it are provided by IBM under terms of the IBM Customer Agreement,IBM International Program License Agreement or any equivalent agreementbetween us.

Any performance data contained herein was determined in a controlledenvironment. Therefore, the results obtained in other operating environments mayvary significantly. Some measurements may have been made on development-levelsystems and there is no guarantee that these measurements will be the same ongenerally available systems. Furthermore, some measurements may have beenestimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers ofthose products, their published announcements or other publicly available sources.IBM has not tested those products and cannot confirm the accuracy ofperformance, compatibility or any other claims related to non-IBM products.Questions on the capabilities of non-IBM products should be addressed to thesuppliers of those products.

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This information contains sample application programs in source language, whichillustrate programming techniques on various operating platforms. You may copy,modify, and distribute these sample programs in any form without payment toIBM, for the purposes of developing, using, marketing or distributing applicationprograms conforming to the application programming interface for the operatingplatform for which the sample programs are written. These examples have notbeen thoroughly tested under all conditions. IBM, therefore, cannot guarantee orimply reliability, serviceability, or function of these programs. The sampleprograms are provided "AS IS", without warranty of any kind. IBM shall not beliable for any damages arising out of your use of the sample programs.

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Index

Aabout this document

sending comments xaccess control 25Active Network configuration 10adding a system to the inventory 36adding a user 42audit logs 28authentication 10

Bbackup 28, 29, 31Backup and Restore Menu 28, 31Backup/Restore Options 25backups directory 38, 41

Ccertificate file 32, 34changing the server admin password 38changing the System Machine Account

password 37changing the user's password 42comments, sending xcommunication ports 32configuration

of multiple xiv systems 41, 42, 43configuration options 26configuration tasks 25copy and paste configuration 43credentials 25cron job 28, 31

Ddatabase 28, 29, 30, 31default certificate 32definitions 3deleting a user 42DHCP 11Diagnose/Fix authentication problem 3Disable LDAP Authentication 10Displaying the audit log 28

access from the Server Adminmenu 38

DNS parameters 11documentation

improvement xDomain name servers 10Domain search list 10dual core 5

Eediting a user 42Enable LDAP Authentication 10ESX 9ESX Server 5

Fforums vii

Ggateway 11Gateway 10Gather Server Logs 25Gather Server Logs menu option 27GUI 5, 9GUI 4.0 21, 33, 34

Hhost 34Hostname 10

IIBM

internal user 25personnel 25

IBM XIV Management Tools version4.0 1

IBM XIV Multi System Manager vii, 9IBM XIV Multi-System Manager 1IBM XIV support 9IBM XIV Support 9incoming files 38, 41installation 9installation procedure 10installation required steps 10installation wizard 10, 11, 15, 16, 18, 20,

21inventory 3

adding a system to 36modifying a system 36of XIV Systems 35re-authenticating all of the users 37removing a system 36resuming the monitoring of a

suspended system 37suspending a system from

monitoring 37inventory configuration tasks 25IP address 10IP mode 10

Kkey file 32

Llatency

allowed (as a prerequisite) 5prerequisites 5

LDAP 21, 25, 33, 34

LDAP Authentication 10LDAP directory 3LDAP server type 10LDAP user 21, 24, 33, 34legal notices 49Linux super user 25log

of Server Admin activities 28logs

audit 28gathering 27

logs directory 38, 41

Mmaintenance user 38Maintenance user 25Management Tools 1, 9mandatory parameter

for restoring the database 28, 31mass configuration 41, 43Microsoft Active Directory 10mode

server 24modifying a system to the inventory 36multi-site XIV deployments 1Multi-System Manager database 28, 31Multi-System Manager host 34Multi-System Manager installation

individual steps 26

Nnetmask 11Netmask 10network

configuration option 26non-LDAP user 21, 24, 33, 34notices

legal 47NTP 10, 18NTP & regional settings

configuration option 26

OOpen-LDAP Server 10OS 25outgoing files 38, 41ovf file 5, 9

Ppassword

changing the user's password 42of the server admin 38of the System Machine Account 37

PDFs viiPEM format 32, 34


ports 32prerequisites 5publications vii

Qquad core 5

Rre-authenticating all of the users 37reader feedback, sending xreboot 34regional settings

configuration option 26related information viiremoving a system from the

inventory 36required steps

installation 10restore 28, 29, 30, 31restoring the database 29, 30, 31Resuming the monitoring of a suspended

XIV System 37Root 25root credentials 9, 25root user 9, 10, 11

SSCP port 5security certificate 32sending

comments xServer 9Server admin 3Server Admin 25server admin account

configuration option 26server admin password 38server configuration options 26Server Configuration Options 25server configuration tasks 25Server has low disk space 20Server is down 20Server is up 20server logs 27server mode 24service xivms start 28, 31service xivms stop 28, 31SFTP 32, 38SFTP protocol 25shell access

none whatsoever 25shutdown 34six core 5SMTP 10

configuration option 26SMTP configuration 20specifications 5

Management Tools 5SSH port 5Static IP 11Step 1: License Agreement 10Step 2: Password Change 11Step 3: Networking 11

Step 4: Activation 15Step 5: Server Administrator

user/group 16Step 6: NTP & Regional Settings 18Step 7: SMTP 20Storage admin 37storage administrator 3Sun Directory 10suspending a system from

monitoring 37system inventory list 35System machine account 3System Machine Account 25

password 27System Machine Account password 37system.xml 21, 33, 34systems management tasks 25

Ttasks 25

maintenance usewr 38the upload folder 32time zone 10, 18trademarks 49

Uupload

folder 32uploads directory 38, 41user-related information

configuration of 42user's tasks 25users types 25

Vvirtual appliance 9VM 5, 9, 34

Wwizard 10

XXIV support 9xiv systems

configuration 41, 43XIV Systems 35, 36, 37xiv_msms 3xivms service 20


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