IBM WebSphere Portal © 2008 IBM Corporation IBM WebSphere Portal 6.1 Overview.

IBM WebSphere Portal

© 2008 IBM Corporation

IBM WebSphere Portal 6.1 Overview


© 2008 IBM Corporation2

Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.

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Trademarks

The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both:

eServer® ibm.com® Domino® Dynamic Workplaces™ DB2® IBM® Lotus Notes® Lotus® Notes® SecureWay® Tivoli® WebSphere®

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.



What we Do

For employees… enabling comprehensive, responsive, real-time business applications that create competitive advantage

Audi

We enable organizations to quickly deliver rich, personalized

web sites that optimize business goals and generate loyalty.

For partners… delivering customized sets of functionalitythat make it easier to do business

AOFoundation

Sprint

For customers… crafting compelling, self-service online experiences that drive return visits



Exceptional User ExperiencesExceptional User ExperiencesOne PlatformOne Platform Many Different Business Needs Many Different Business Needs

Features being delivered in Features being delivered in WebSphere Portal 6.1 were WebSphere Portal 6.1 were

developed based on direct customer developed based on direct customer input input

More than 6000 customers More than 6000 customers participated in the WebSphere Portal participated in the WebSphere Portal

6.1 open beta6.1 open beta



Goals

Provide patients access to health records

Build deeper relationships with patients & physicians

Improve patient satisfaction, safety, and outcomes through empowerment and transparency

From Zero to Portal in14 weeks—The Duke Medicine Patient Portal

Business Drivers

Patient satisfaction

Operational efficiency – call center & registration (portal sponsored by Patient Revenue Mgt Org)

Patient safety

Drive online channel for routine transactions

Competitive advantage to attract new patients

“We received applause in the Board Room from our Patient Advocacy Council” -Pete L’Engle, Senior Program

Manager, Duke Health



Web 2.0 & IBM Strategy

TechnologyTechnology

Web 2.0 Web 2.0 New New

Markets Markets & Sites& Sites

CommunityCommunity/ Collective / Collective IntelligenceIntelligence

RSSRSSAJAXAJAX

AtomAtom

XMLXMLRESTREST

PHPPHP FlexFlex

MashupsMashups

TaggingTagging

Tag CloudsTag Clouds

FolksonomyFolksonomy

BloggingBlogging

wikiswikis

MicroformatsMicroformatsSemantic TaggingSemantic Tagging

Take Success of Web 2.0 and Make Take Success of Web 2.0 and Make it Ready for the Enterpriseit Ready for the Enterprise



Introducing IBM WebSphere Portal V6.1: THE Web 2.0 Portal !

Exceed user expectations with latest Web 2.0 features for a richer, more responsive user interface

Respond quickly to new business opportunities with faster, easier and more flexible reuse of Web-based assets and existing IT investments

Reduce deployment costs, complexity and maintenance with more robust site and performance management capability

New Web 2.0features forincreasinglyWeb-savvy

users



Exceed User ExpectationsMaking a personal experience happen

Profile Drives my look and feel by login

Customization Allows the user to change their own interface.

Personalization Drives a custom user experience at all levels based upon personal or other attributes



Swift Transportation – Driver Self Service

A tailored experience for drivers

– Low level of computer experience

– $3,000 to hire a driver, 120% turn over rate

Owner Operator Portal and “The Informer” Kiosk

– Self service while on the road

Business Value

– 20% reduction in total calls led to reduction in support staff

– Increased morale with drivers

• 30min hold time down to 1min• Reduction in time to get paid for work• Consistent communication, collaborate

with home and Swift HQ

Exceed User Expectations



Exceed User ExpectationsHome Depot - Many Sites, One Portal environment

Different Stores Brands

– Home Depot

– Expo Design Center

– Home Depot Supply

– Georgia Lights, Landscape Supply, etc.

Different user communities

– Internal Employee Portal

– External Supplier Portal




Turn your existing Portal Applications into “desktop like” applications

– Highly reactive user interface– Many actions possible without server roundtrips– Avoids page reloads

Improved performance and scalability– Reduced server side processing– Reduced bandwidth requirements – Reduced client-side processing– Improved cachability

Browser-side Aggregation, Navigation and Customization

– Renders XML obtained from the server in the browser– Implemented using AJAX, XML, Dojo, and JavaScript– Accesses and manipulates Portal through REST*

“Most existing Portlets benefit directly from Web2.0 rendering model without any changes.”

Gadgets

Atom / RSS Feeds

REST-accessible Markup Fragments

Portlets or other

WSRP Services

Client Side Aggregation

Get Desktop Performance in a Browser with Web 2.0




Provides an interactive user experience

No programming needed, simply tag the markup (Microformats)

Supports web content from all places

Real World Examples

Select a user name and..

see the user profile, or email address, or map their location

Click on an order item and..

see current delivery state

check customer account details

<span class=“locality“> Stuttgart </span>

<span class=“OrderItem“> 112001000001 </span>

Live Text – Give users ‘one-click” in-place access to additional information




role-based

composite applications

in context

Community SOA Wiki Business Catalog forum > 3600 Assets in IBM SOA Business Catalog

Google Gadget Services > 4000 Applications and

Utilities

Extends reach of rich internet services to role-based business centric composite applications for improved flexibility and responsiveness.

Easily incorporate Google Gadgets into Portal applications:

Search and select any Google Gadget

Customize to portlet

Leverages Portal’s Web 2.0 APIs support

Supports inter-portlet communication between Portal portlets and Google Gadget portlet instances.

IBM Portlet for Google Gadgets

Enterprise and internet

data and services

Enterprise and internet

data and services



Respond quickly to new business opportunities

Combines several administrative actions into a single portlet: User enrollment Virtual Portal creation Portal content import

New Site Wizard quickly creates new customized Portal Sites



Respond quickly to new business opportunities Better content authoring experience and enhanced content security model

Inherited security enables all sites and site areas to use the same security model

Simplified authoring templates are very useful for creating "quick" content (i.e. blogs)

Richer inline editing enables users to easily create folders, sites or site areas. Users can now perform most functions from the website itself (in context) rather than having to go through the central UI of WWCM




Change the banner: logo, color, typography, border, background

Change the typography: default size, color and style, headline size, color, etc.

Change the navigation: orientation, tab colors, tab text

Change the colors: page color or background, highlight color

Change the buttons: text, color, selected and unselected states

Show and hide footers, gutters, links, breadcrumbs, etc.

Theme Customizer - Easily change the look of a portal page - no HTML, JavaScript or XML coding required!



Centrelink – Australian Government Portal 6.5 million customers, or approximately one-third of the Australian

population

Administers more than 140 different products and services for 25 government agencies

Staff Online Portal - Released August 2005

Advanced Search Engine, Currently 5000 views daily

Customer Portal

Access to 40+ Services, Advanced Search Engine

Single Sign-On, Web Content Mgmt, Re-use of SOA Apps

Personalization, News by primary benefit type

Department of Human Services Portal

Federated Identity Mgmt, Centrelink Services, Medicare Services, CSA Services, Aggregated News via RSS

National Emergency Call Centre Portal

Process-centric, Authenticated, AJAX Compliant, Rich Functionality. Performance, Scalability, Single Sign-On



Accelerators Offer Benefits for Line of Business and IT

Accelerators help businesses achieve goals:– Improve communications and drive operational

efficiencies by easing development and management of dynamic web content

– Drive innovation through collaboration and social networking, allowing business people to quickly connect and build new relationships based on their individual needs

– Improve decision making and visibility into business operations with real-time dashboards and scorecards

– Reduce costs of managing the workforce, while enabling HR to focus on more strategic tasks with self-service

Accelerators help IT to dramatically speed time-to-market and reduce the cost of deploying portal-based business solutions

– Shorten implementation cycles

– Realize time to value without sacrificing flexibility (buy only what capabilities are required, now or later)

– Realize quicker ROI on portal investment

– Highly flexible, configurable, and scalable

Accelerators are integrated packages that easily snap-on to Portal and address a specific business need




Respond quickly to new business opportunities An expanded approach to offering WebSphere Portal value to customers

Single Portal Platform and Tools

WebSphere Portal Server: Composite application / business mashup framework and advanced tooling to build SOA-based solutions

More IBM accelerators will come based on customer needs

IBM Accelerators

Integrated packages that easily snap-on to WebSphere Portal to deliver rapid time-to-value for specific business challenges

+Collaboration

Learning

Enterprise Suite

Dashboard

Process

Self-Service

Industry Content



Respond quickly to new business opportunitiesIBM® WebSphere® Portlet Factory is an application and portlet creation environment that simplifies & accelerates the development, deployment, maintenance and reuse of custom SOA-based portlets – including SAP, Domino, PeopleSoft, Siebel and Web Service portlets

New in Portlet Factory v6.1• Visual editing capability speeds portlet construction Preview how portlets will be rendered on a portal page Better Debugging Support Improved Builder Selection interface/navigation Includes integrations of Lotus products and IBM

Accelerators– Lotus Forms builder– REST support for Quickr & Connections– WebSphere Process Server integration sample– Expeditor/Notes 8 support– Portal Content Repository builder




Simplicity of iFrames without the drawbacks – No double header or dual navigation

HTML <script> tag executes and can “inject” markup for portal navigation, launch menu, and page breadcrumbs into web app

Clicking on any Portal specific navigation tab will take you back into Portal. Clicking on any Portal URL page tab will hit the underlying URL.

Any web application can display and make use of Portal navigation

Web Application Integrator – Available on the Portlet Catalog Today




Simplify creation of portal pages

Use HTML design tools and publish to WebSphere Portal

Enable your designers to create smart HTML pages using live text in WebSphere Portal

WebSphere Portal

Portlets

PortalNavigation

HTML Design tool

publish

Unleash the power of your web design teams

Unleash the power of your web design teams

HTML Page Support



Respond quickly to new business opportunities Opal Future Technologies

Corporate Background

Provides IT infrastructure for 8 pension funds, with 3 million participants, US $20 billion+ in assets.

Opal is the result of a merger between eight pension fund management companies.

Opportunity

Consolidate funds, IT infrastructure into a single, unified information management infrastructure, with unified system services.

Aggregate more than 30 terabytes of data stored in DB2 and 21 support services into a secure, roles-based environment.

Challenge:

WebSphere Portal identified as the best integration platform; however 15 of the 21 support applications are written in .NET.

Rewrite would take too much time (only 3 in-house Java developers), and introduce unacceptable risks.

ASP.NET applications that have been cross-compiled into portlets.

Solution/Outcome

• Visual MainWin for J2EE, Portal Edition cross-compiles .NET code directly into JSR 168 compliant portlets.

• In Phase I, Opal’s .NET team ported, tested and deployed 7 of the 15 .NET applications into the Portal, changing less than .5% percent of the code base.

• The Portal and support services are currently in production.



Notes applications built

with Domino Designer

Portlet component builtwith Rational RAD

E-form built with Forms Designer

3270 and iSeries screens via HATS

WSRP Producer

Visual Studio Developed Apps with Mainsoft (IBM Partner)

WebSphere Dashboard Framework

Component built with Portlet Factory

Respond quickly to new business opportunities Tremendous Flexibility and choice

role-based


process driven

in context

services

Feeds Feeds Portlet CatalogPortlet Catalog

Gadgets and iWidgets

Gadgets and iWidgets

JSR 168WSRP v1.0

JSR 168WSRP v1.0

JSR 286WSRP v2.0

JSR 286WSRP v2.0



Portal Standards Leadership JSR 286 – Java™ Portlet Specification V2.0

IBM is leading this JSR, all major Java technology portal (commercial and open source) vendors represented in the EG

Reference implementation will be provided at Apache Pluto 2.0

TCK will be available for free (Will extend the JSR 168 TCK)

Schedule: final around early March 2008 (final Draft published)

Web Services for Remote Portlets (WSRP) V2.0 Standard protocol for accessing portlets as web service

Defined at OASIS, chaired by IBM

Schedule: final around early March 2008 (final Draft published)

Common goals Enable coordination between portlets and allow building composite applications based on portlet

components (events and render context (e.g. public render parameters) )

Allow for a better user experience using AJAX patterns, Serving resources

WebSphere Portal seamlessly integrates JSR168, JSR286 and WSRP2.0 Portlets.

WebSphere Portal 6.1 already supports JSR286 and WSRP 2.0WebSphere Portal 6.1 already supports JSR286 and WSRP 2.0

04.03.2008: http://jcp.org/en/jsr/detail?id=286




0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Build WebSphere Portal

Downtime & Service Desk

Training

Software

Hardware

Consulting

Ongoing IT support

Labor cost initial deployment/ongoing development

5-Year TCO Advantage(Summary)

% o

f 5

-yr

TC

O(B

uild

Ba

selin

e)

Reduce deployment costs, complexity & maintenance

Source: IDC, 2007

WebSphere Portal TCO was 29% lower than average build your own effort



0%

5%

10%

15%

20%

25%

30%

35%

Year 1 Year 2 Year 3 Year 4 Year 5

5-y

r T

CO

Ad

van

tag

e (

Cu

mu

lativ

e)

Initial Portal Subsequent Releases

5-Year TCO Advantage(Cumulative)

Source: IDC, 2007

Reduce deployment costs, complexity & maintenance The TCO advantage increased over time as new capabilities were added




StagingDevelopment ProductionIntegration

Reduce the effort to move portal pages, content

and their related artifacts

Support for multiple daily updates and publishing

whole sites

Version-able and Archive-able, Workflow pluggable

Return to a previous version very quickly

Validate that a publish occurred correctly

Improve management and readability of URLs

Site Management enables fast and flexible staging-to-production operations




ConfigurePortlet Request

Metrics and PMI metrics in the

WAS administration console (ISC).

By default all Portlet Monitoring

is disabled, use “custom” mode.

See how your Portal Site and Portlets perform while you build your site



WSRP 1.0 + 2.0

Workload Distribution / Isolation – Remote Portlets

Portal Server 1(User Access)

Portal Users

Remote WSRP 2.0 Portlets participate in Context• Optionally use multiple JVMs for running your Portal

• Isolate “untrusted” Portlets from Portal• Execute Portlets in their own JVM• Enhanced scalability for “heavy” Portlets

Portlet Container

WSRP 1.0 + 2.0

Portlet Container

Portal Server 2(Portlet Server)

Portlet Container

WSRP 1.0

App Server 1(Portlet Server)





Application provided with the 6.1 release

Reduces effort to support WebSphere Portal and Express

Search for Q&A

Easily send log files and configuration data to IBM support

Reduce the communication effort and time to solve issues.

http://www-306.ibm.com/software/support/isa/

Support Assistant improves your ability to resolve software problems quickly



Reduce deployment costs, complexity & maintenance New security features provide more user options

…requires user authentication…

… before access is provided.

Access to sensitive service or operation,...

Automatically authenticate the user if logged into his desktop

Delivering personalized content without login

Greatly improved Security Configuration



Connections

HTML/PHP

Documents

Feeds

Gadgets and Widgets

Remote Portlets

REST Services

Clients

WebSphere Portal

role-based


in context

process-

driven


OpennessCritical enabler:

– Standards based access to integration and innovation

Web

Produce and Consume

Portlets

Services

Web Content Mgmt

Web Services

Mobile Devices

Expeditor

REST



IBM WebSphere Portal Family

Portal Express

Portal Extend

Portal Server

Portal Enable

Unique to IBM: A single strategic Portal as the base for the broadest set of portal capabilities in the Industry!



Clear and Present Leader

Gartner ranks IBM #1 in the enterprise portal software market, June 21, 2008

“With over 6,000 enterprises worldwide using IBM portal software in industries that range from communications to government, including fast growing market segments like SMB, IBM is the leader. In fact, industry analyst, Gartner, recently ranked IBM the worldwide market leader in the enterprise portal software marketplace based on total software revenue for 2007 for the seventh year in a row. According to the Gartner report published in June, 2008, the enterprise portals software market grew 16.5 percent in 2007 to approximately $1.1 Billion.”



Magic Quadrant for Horizontal Portal Products, 2007Gartner: August 24, 2007 by David Gootzit, Gene Phifer, Ray Valdes

The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the "Leaders" quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of research for a particular purpose. "This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM."

Magic Quadrant for Horizontal Portal Products, 2007

IBM positioned in Leaders Quadrant



IBM’s Portal Market Leadership Continues…

Five consecutive years leading the market in Portal revenue

Web 2.0 and “mash-up” capabilities in a portal will be leveraged by organizations to meet ongoing business requirements through 2011



Market Share LeadershipMarket Share Leadership #1 in Enterprise Portal Software market share in every current assessment

visible to IBM Over 6,000 customer Portal installations (Google search on “wps/portal”) Growing faster than market at 18% YTY Revenue, gaining share from others

each year Large leads in market share for Customer Self Service, Partner Self Service,

Employee Self Service, and Dashboards Over 2000 SMB customers

Partner LeadershipPartner Leadership Over 1,500 IBM Business Partner solutions in the IBM WebSphere Portal

Business Solutions Catalog 30 ISVs have OEM’d WebSphere Portal

Technical leadershipTechnical leadership Smallest to Largest portals in the world (20 users - 20 million - 1 billion) Drives portal standards- Led JSR-268, Chairs WSRP 2.0., Co-Chaired JSR-

168, Chaired WSRP 1.0

IBM WebSphere Portal – Industry Leader



Our Best Measure of Success is Customers!

6,000+WebSphere Portal

Installations Worldwide



6,000 Customers - expanding use of portals in new ways, and new customers growing

Government

WebSphere Portal in:• > 500 Government customers• every G8 nation• 50% of US States• 75% of mid-east nations• Largest ever public education portal

Banking

WebSphere Portal in:• 9 out of 10 Top Global Banks• 7 out of 10 Top Euro Banks• 29 out of 50 Top Global Banks• 8 out of 10 Top AP Banks• Top customer nearing 100 Million users

Healthcare

WebSphere Portal in:• 4 of 5 Top US Healthcare Insurance Companies• 30 Hospitals, clinics & delivery networks worldwide• 12 online healthcare providers > 20,000 users• 2 online healthcare providers with more than

5,000,000 users

Retail

WebSphere Portal in:• 8 of 10 Top Global Retailers• 35 of top 100 Global Retailers• 9 of 10 Top US Retailers• 40 of top 100 US Retailers

Selected Industry Highlights



WebSphere Portal: Delivering Exceptional User Experiences

Broadest, most comprehensive vision

Proven Ability to execute on that Vision

WebSphere Portal lowers development costs and improves time to market over “build it yourself” strategy (IDC Portal Buy v. Build, Dec 2007)

Choice and Flexibility

– Standards based implementation, single foundational core platform

– Wide choice of WCM, document mgt, Web 2.0, security, dev tools, etc

– Worldwide Customer and Market experience• Translated and supported worldwide

Portal Accelerators

– Collection of line of business oriented solutions speed time to value

– Intellectual Property from thousands of customer engagements help you solve your business needs faster

Deepest and widest services capability – ISSL, GBS/GTS, Partners – of any portal vendor in the business.

– This intellectual property cannot be matched.



WebSphere Portal information:

– ibm.com/websphere/portal

IBM accelerators for WebSphere Portal

– ibm.com/websphere/portal/accelerators

WebSphere Portal Catalog:

– ibm.com/websphere/solutionscatalog-portal

The Dashboard KPI catalog:

– ibm.com/software/lotus/dashboardkpicatalog

Additional information

IBM WebSphere Portal © 2008 IBM Corporation IBM WebSphere Portal 6.1 Overview.

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