IBM Watson Work Services Development

IBM Watson Work Services

Introduction to IBM Watson Work Services Development


Today’s speakers are awesome Alan Hamilton – Channel Technical Leader Europe Luis Benitez – Offering Lead Watson Workspace & Services Van Staub – Embedded Technical Sales Americas Steve Lievens – Collaboration Solutions Architect


Agenda1. Introduction to Watson Work Services 2. Developing Your First App3. Developer Environment Setup4. Next Steps5. Q&A


Watson Work Services


IBM Watson Work Services (Cognitive Services and APIs)

SummarizationAction identification Moments

Cognitive services that understand conversations

IBM Watson APIs

... and more!

ChatProjectManagement

Voice / Video TalentManagement

CRMEmail


IBM COGNITIVE COLLABORATION AS A SERVICE

Connections Watson Workspace Box Actiance Salesforce

Verse IoT

Ricoh

Cisco Spark …

Custom Bot

Retrieve and Rank Instance

Custom Trained NLC

Custom Entity Models

COLLABORATIVE SOLUTION

DISAMBIGUATION WITH SOCIAL GRAPHS (CONNECTIONS, VERSE …)

BOTS

Watson Alchemy Language

IDENTIFYMOMENTS SUMMARIZE PRIORITIZE AND

ORGANIZE

Apache SystemML,

Apache Spark

Watson NLC, Alchemy

Language, Tone Analyzer,

parts of Debater

FOCUS WITH LENSES

Watson Conversations,

Retrieve and Rank

Watson NLC, Conversations,

System-T

consumed in

extended with



Watson Workspace,

the app

Watson Work Services,

the platform

(developer apps)


Developing Your First

App


My First BotTodo-Bot monitors conversations, identifies actions, and creates todos.

https://github.com/van-ibm/watsonwork-bot-seed


Todo-BotBuilt with Node.js using Express and other open source packages.It’s 3 files.It’s simple to get started.


Anatomy of a Bot Accept the webhook verification and authenticate itself (or the

user) Likely ignore messages from itself Listen for events from spaces Maybe interact with users Do something interesting or call an external service


Webhooks message-createdspace-members-addedspace-members-removedmessage-annotation-added

message-annotation-edited

message-annotation-removed

allow your app to listen for events that occur in a space.


Annotations

message annotation

nlp

entities

keywords

doc-sentiment

relations

concepts

taxonomy

dates

moment

focus

ActionRequest

Add

Create

Delete

Modify

Open

Schedule

Send

Commitment

Question

provide an analysis of text within a message.


“To do or not to do, that is the question.”


Beware of Design Pitfallssuch as echos echos echos.

nlp

Todo-bot

ActionRequest


Focus APIanalyzes arbitrary text looking for actions or questions.


GraphQL Data retrieval and

creation language Consolidates

multiple data calls or services into one

https://workspace.ibm.com/graphql


Your App Herecombine Watson Work Services, GraphQL and annotations to build your own custom application


Developer Environme

nt Setup


Today we zoom in on Node.js and Bluemix ... Workspace samples on Github are written in Node.js If you haven’t looked at Node.js before ... it’s worth checking out. Webhooks require an internet accessible runtime ... Bluemix

makes this easy

... but of course you can do IBM Workspace development in your language of choice ... it’s not my goal to change your religion

This is a story of a Java developer taking his first steps ...


Don’t have a

Bluemix account ?

http://bluemix.net

http://bluemix.net/


Tooling ... is really a matter of choice Notepad ++ Atom WebStorm ... Bluemix CLI

or maybe this ...


Download links

Prerequisite : install node.js and npm (node package manager)

https://nodejs.org

Eclipse : http://eclipse.bluemix.net

Bluemix Eclipse Plugin http://marketplace.eclipse.org/content/ibm-eclipse-tools-bluemix

IBM Node.js Eclipse Plugin http://marketplace.eclipse.org/content/ibm-nodejs-tools-eclipse

https://nodejs.org/

https://nodejs.org/

http://eclipse.bluemix.net/

http://marketplace.eclipse.org/content/ibm-eclipse-tools-bluemix

http://marketplace.eclipse.org/content/ibm-eclipse-tools-bluemix

http://marketplace.eclipse.org/content/ibm-nodejs-tools-eclipse

http://marketplace.eclipse.org/content/ibm-nodejs-tools-eclipse


IBM Node.js Tools for Eclipse


When all is installed, you get this


Use the “Node” Perspective


Make sure you have

the “Servers”

view


Let’s setup our Bluemix Environment !


Select IBM Bluemix


Fill in your credentials

Choose your region


Select your org and space

Typically you would have one org and one space


We don’t have any projects yet to add, so just hit Finish


All done : Bluemix Environment configured !

If you have other Apps in your account, you see them here


Ready to start our first project !!!


Give it a name


Choose Hello World


Run it


Let’s take a sample – the sentiment analysis bot

https://github.com/watsonwork/watsonwork-sentiment




Use npm to bring in the dependencies


Run it


Time to push it to Bluemix !!

!Right Click,Add and Remove


Select your project and ‘Add’


Finish !


Give it a name (will be visible in Bluemix)


Choose your hostname

& memoryTake a note of that hostname, we’ll need it later !!!


Bind to an existing service (optional)


Add environment variables (optional)

and Finish !


Pushing to Bluemix ... sit back and relax


You now have a runtime in your Bluemix Console


Time to register the app

https://workspace.ibm.com/developer




Time to register our app !


Name, Description,Events,URL


Done !Important to know : make sure the webhook callback hostname is known on the internet, as a DNS check is performed at registration time.

Copy / Paste this info and keep it some place safe !!!


Bring in the IDs and Keys


Enable the webhook


Let’s test !


Let’s do a small update in the app ...


Right click

... and Push !


The Bluemix plugin

takes care of

everything


And one minute later we can test it


And a few days later ... something like this


Next Steps


Next Steps Samples, Samples, Samples!

http://github.com/watsonwork (Official) http://github.com/van-ibm (Javascript) https://github.com/OpenCode4Workspace/ (Java & Python) https://github.com/fdescollonges/wwsNodes (Node-RED)

Learn about our APIs http://developer.watsonwork.ibm.com

Start using IBM Watson Workspace http://workspace.ibm.com

Questions? http://help.workspace.ibm.com

http://github.com/watsonwork



http://github.com/van-ibm

http://github.com/van-ibm

https://github.com/OpenCode4Workspace/

https://github.com/OpenCode4Workspace/

https://github.com/fdescollonges/wwsNodes

https://github.com/fdescollonges/wwsNodes

http://watsonwork.ibm.com/

http://watsonwork.ibm.com/

http://workspace.ibm.com/

http://workspace.ibm.com/

http://help.workspace.ibm.com/

http://help.workspace.ibm.com/


Happy Coding !!!

IBM Watson Work Services Development

Technology

Transcript of IBM Watson Work Services Development