IBM Kenexa Assessments

Assess candidates for hire, fit, promotion,

and development

Job profiles (competency requirements)

Career and succession planning

Workforce planning

Developmental feedback and workshops

Talent analytics

…all to improve business outcomes

What we do

The foundation of the IBM talent consulting

what that person has done (skills), what that person can and will do (traits),

and what that person wants to do (fit.)

practice is based upon the individual –

Predicting performance is what we do.

Our Practice

What We Assess

Traits (DNA): what you were born to do.

Skills: what you have learned to do.

Fit (Experiences): what you have earned through life experiences.

Performance

Efficiency

Culture Fit

Increased Engagement

Reduced Turnover

What We Assess

What We Assess

OnboardingPre-hireDevelopment

Pre-hire- Assessments measuring skill, potential, knowledge and aptitude to help clients make better hiring decisions

Onboarding- Assessments measuring learning styles, motivations and interests

Development- Assessments measuring leadership potential, hi-potential capacity and succession

What We Assess

Pre-hire Assessment Highlights- Reduce recruiting costs and time to hire- Concentrate interviewing efforts on high-potential candidates- Drive organizational performance by increasing quality of hire Post-hire Assessment Highlights- Identify the mission-critical talent needed to increase business performance- Identify and develop potential leaders- Optimize individual and team performance for current and future needs

Personality

Situational Judgment

Cognitive Ability - CAT

Skills

Competencies Culture Fit

Individual Contributors

Managers/Professionals

Leaders/Executives

Minimum QualificationsKnowledge

Interests

Motivation

360s

Structured Interviews

Assessment Centers

Individual AssessmentsSimulations

PRE- & POST-HIRE

Values

GROUP TYPES MEASUREMENT TYPES

DELIVERY TYPES

User Experiences/ Delivery Methods

Talent Suite or Standalone High volume (28 million)

assessment platform Over 44 languages and deployed in

over 100 countries Content library with over 1,000 tests

& 95,000+ items Delivers Computer Adaptive Testing Configurable attributes Configurable reporting outputs Configurable user interface Delivers assessment simulations

Assess Platform

User Interface

Mobile enabled•Responsive design format•User experience adjusts to fit screen size•Positive experience for computers, tablets, & mobile

Assessment Simulations

Reports & Support

Reporting examples Candidate ResultsIncludes total score and graphical illustration of the dimensions related to performance.

Dimension OverviewDimension scores and definitions with customized descriptions of the individual's expected behaviors based upon his/her dimension score.

Developmental SuggestionsInsightful details which help the candidate or employee understand his/her natural capacities and potential. These suggestions offer ways in which employees can leverage their strengths and minimize their limitations, ultimately enhancing their potential growth and success.

Follow Up QuestionsSpecific questions tailored to assist hiring managers to gain a better understanding of his/her candidate with regard to the profile results.

Assessment Ongoing Support Quarterly adverse impact analysis Annual business outcomes study

Instrument refinement 24-7 help desk support

Why IBM?Unmatched usability.Social, mobile, and interactive. Predictive hiring.Understand who the best people are for the job. Scalability.1 hire or 1,000,000 hires or more. Best integrations.Integrations that are easy to configure. Consulting & Content.Consulting services from experienced organizational scientists backed by a behavior-based content library of over a billion data points.

Why Select IBM to Develop Your Assessments?

28 Million Assessed Annually

Over a quarter of a BILLION

Assessed since Kenexa’s inception

4,500+ Clients

100+ Best-in-Class

Consultants & I/O Psychologists

1,700+ Competencies Proven ROI

1,000+ Ready-To-UseAssessments

Zero Successful Legal Challenges

Highly Configurable

Seamless ATS Integration

45+ years of EXPERIENCE in behavioral science

Research & Implementation

24

Go-LivePresentation &

Reports Integration User Training Continued Research

ResultsAnalyze Data Brand Site & Quality Test

Transportability ResearchStakeholder Interviews Survey

Ready-to-Use Assessment Development Process

25

Go-LivePresentation &

Reports Integration User Training Continued Research

Develop Custom ScenariosAnalyze Data Write scenarios Review with 2

Focus GroupFinalize Content &

Load

Transportability + Custom Scenario ResearchStakeholder Interviews Survey Focus Groups

Customized Assessment Development Process

Client Stories & ROI

Solutions: Employment Branding, BrassRing, Assessments, Employee Survey, Recruitment Services

9.3% SALES INCREASE IN TOP PERFORMING

SALES ASSOCIATES

5% INCREASE IN

ENGAGEMENT AFTER ROLLING OUT

CULTURE

$3MSALES INCREASE IN TOP PERFORMING

STORES

DEVELOPED MENTOR PROGRAM ACROSS

STORES

NEW CAREER SITE, RECRUITMENT MARKETING &

INTERNAL MARKETING

Taking the perfect shot with your workforce

98% 1-YEAR

RETENTION RATES

68%5-YEAR

RETENTION RATES

Improved recruiting process leads to significant savings

Solutions: Assessments

67% IMPROVEMENT

IN SUCCESS RATE OF HIRING

HIGH PERFORMERS

$7.7M INCREASE IN

SALES

Improving recruiting talent and building new sales

(NA home improvement retailer)

Solutions: Assessments

DECREASED 200%

TURNOVER to 90%

23% INCREASE IN

GUEST SATISFACTION

$300KSALES INCREASE

IN TOP PERFORMING

UNITS

Mission-critical roles drive more than popcorn sales

(NA theatre company)

DECREASED TRAINING COSTS

INCREASED ENGAGEMENT

FROM 58% to

70%

Solutions: BrassRing, Assessments, Employee Survey

McDonald’s – Using assessments to improve the customer experience and driver better business results

Reduced by 50%the number of applicants

25% reduction in time-to-hire for managers

Reinvested savingsto establish an assessment center

IBM Software – IBM Collaboration Solutions

The transformation: McDonald’s UK recruitment team was overwhelmed by the number of applications it received each week, and they were spending valuable time and resources dealing with candidates who were not the right fit for customer-facing positions. IBM’s team of consultants worked with McDonald’s to create a series of assessment tests designed to pinpoint suitable candidates quicker.

Solution componentsSoftware• IBM® Kenexa® Behavioral Assessments

for Hourly Roles on Cloud• IBM® Kenexa® Behavioral Assessments

for Managerial Roles on Cloud

The art of marketing to the

right talent.

The science of selecting the right

talent.

The process of hiring the right talent.

BrassRing + Assessments: 94 countries/14 languages

BrassRing + Assessments + Branding:

$3M sales increase in top performing stores

BrassRing + Onboard: hire, onboard and off

board 80-100K seasonal EE/year

Case studies

Real World Results

• Leveraging Recruiting, Assessments and Engagement

• Increased profit per customer by 1.2% Millions in Net Income

• Reduced turnover 11% & increased engagement

• Overall profits highest in the industry

• ROI = $15 million per store through integrated recruiting & assessments

• Assessments validated that high-performing employees scored an average of 52% higher than low-performing employees

• Improved cost per hire by 30+% while improving engagement

• Employment branding leveraged for increased candidate flow

• Leveraging 2xB & 2xO across 70K+ associates in North America

• Transformed Global Talent Acquisition - now cutting edge

• Initial results indicate significant savings, ROI In progress

• Two Assessments enterprise wide – individual brand weighting/scoring per restaurant

• Rollout by brand began May 1, 2011 with all brands live November, 2011

• Total estimate candidates since – over two million

• Over two million assessments taken

Driving a new

culture & quality

orientation

Darden Restaurants: Kenexa Assessments & 2x BrassRing™

• Approximately 45,000 hires• 2xB disqualified 600,000+

candidates – zero time required of Darden RM’s

• RSC and RM utilizing the tool

Select Clients

Select Clients