2

3 3

Opening General Session: Improving Outcomes, Changing Lives with

Smarter Care and Social Programs

1. Welcome

John Hearne, IBM General Manager Smarter Care & Social Programs

2. IBM commitment & investment in health & social programs

Steve Mills, IBM Senior Vice President, Group Executive, Software & Systems Group

3. Health and Social Programs as a Cornerstone of Economic Vitality

Dan Pelino, IBM General Manager, Public Sector

Outcomes: the imperative for change in H&SP service delivery

The Honorable Patrick Kennedy, Former US Representative (no presentation, video replay only)

Re-opening the session after break – and introduction of Judge Leifman by Farhana Alarakhiya, IBM Director, Smarter Care

The Realities and Impact of Mental Health Care Approaches

The Honorable Judge Steven Leifman, 11th Circuit District Court, Miami Dade County (no presentation, video replay only)

4. Innovations in access and engagement: Mobile strategies and solutions for health and social programs

Nicole Gardner, IBM Global Industry Leader, Government Healthcare and Social Services

5. Person-centered Team-based Care: Adventures Through Space and Time

Ronan Rooney, IBM Research, Director of Care Programs

Q&A moderated by Farhana Alarakhiya, IBM Director, Smarter Care

© 2014 IBM Corporation

Nicole Gardner

Vice President, Global Industry

Leader, IBM Social Services and

Government Healthcare

Innovations In Access And Engagement

How IBM MobileFirst is fueling the

evolution of enterprise mobile

Mobile is more than just a device

TM and © 2014 Apple Inc. All rights reserved.

+

Redefining Mobility

Company

Provisioned

IBM MobileFirst

for iOS

Solutions

for iOS

Software

Services

Supply,

Activate, and

Manage

IBM MobileFirst IBM MobileFirst

Enterprise Solutions for iOS

Solves industry pain point

Powered by analytics

Made first for mobile

Empowers employee

Litmus Test

Care Coordination

Job Matching

Mobile Case Worker

IBM Apps for Social Programs

SCW App Suite

Sm

art

Ca

se

Lo

ad

Mobile Child Protective Services Worker

Sit

e V

isit

Sm

art

To

Do

Se

rvic

es

an

d

Re

ferr

als

Co

lla

bo

rate

an

d

Co

nn

ec

t

Release 1

Reduced

backlog

Better decision

making

Enhanced staff

capabilities Outcomes

Role

Mobile Case Worker Apps Suite

14

Innovation in Mobility And Social Business Are Changing

Systems of Engagement

IBM Cúram Mobility Validation Program

© 2014 IBM Corporation

Ronan Rooney

Director, Programs of Care

IBM Research

#ibmhsps14

Person-centered, Team-based Care Adventures in Time and Space