Ian Berry - structures and systems that fully support people

36
Do your structures and systems fully support people in bringing their best to their work on a consistent basis? © Ian Berry 1990-2010

Transcript of Ian Berry - structures and systems that fully support people

Page 1: Ian Berry -  structures and systems that fully support people

Do your structuresand systems fullysupport people in

bringing their best to their work on a

consistent basis?

© Ian Berry 1990-2010

Page 2: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

A yes answer means you areembracing one of what I believe are

8 critical factors for successin modern business

Page 3: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Compelling story

Enlightened self-interest

Decisions - right people, right time, right place

Six word strategy

Values are Virtues

Systems and structuresthat fully support people

Community culture

Memorable Service

Page 4: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

There are 3 main reasons whygreat strategies fail to get executed

1. people are not in the right roles2. people charged with execution

don’t really know what the strategy is3. strategy has not been personalised

to each executor

Page 5: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

To changes these sad scenarios

Page 6: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Design your structure as aproduct/service delivery

supply chain

Page 7: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

and do so without people in mind

Page 8: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Consider all your stakeholderswhen you design your structure

Page 9: Ian Berry -  structures and systems that fully support people

Governments NGO’s Communities Shareholders/Owners

Board Leaders Employees Customers

Suppliers PlanetOutside

PerformancePartners

Financiers

Page 10: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Then match people to clarified roles

Page 11: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

a role clarity template is herehttp://www.ianberry.au.com/Ianstoolkit.html

Page 12: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Engage your people

Page 13: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

First: define your strategy in 6 words

See my slideshare on strategy for how

Page 14: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Second: personalise strategy with every employee

Page 15: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

By ensuring every employeehas a personal development plan

Page 16: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

That is aligned with your strategy

Page 17: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

and details their personal andbusiness goals and how they will be achieved

Page 18: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

a template for doing this is herehttp://www.ianberry.au.com/Ianstoolkit.html

Page 19: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Get really good atappreciating people when they do well

Page 20: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

And holding them to accountwhen performance doesn’t

meet agreed standards

Page 21: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Appreciate and hold to accountby using the technique

on the next slide

Page 22: Ian Berry -  structures and systems that fully support people

How are things going? + response How does that make you feel? (silence)

Great, Brilliant or whatever

Any other areas I can help you with? (silence)

- responseWhat happened? (silence)

What do you need to do to get back on track? (silence)

Is there anything I can do to help you? (silence) Anything else? (silence)

© Ian Berry 2009 All rights reserved

Page 23: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Review your employeesperformance plans

formally at least every 90 days

Page 24: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

If you have appreciatedand held people to account

informally

Page 25: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Formal reviews will be a breeze

Page 26: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

And they will accomplishthe only two reasons for

doing a formal review

Page 27: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

1. Celebrating achievements

2. Adjusting performance plans for the next 90 days

Page 28: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

People do not want to be

appraised!

Page 29: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

They do want to be

appreciated andheld to accountin the right spirit

Page 30: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

You can purchasethis ebook for just $5 AUDat www.ianberry.au.com/45ebook.html

My appreciation and accountability

technique is explained fully in this ebook plus

there are 44 further

techniques

Page 31: Ian Berry -  structures and systems that fully support people

1, 2, or 3 Mentoring calls? on

3 means 24/7 access to life-long learning vault

I provide

Find out more at www.ianberry.au.com/mentoring.html

Maybe I can help you further?

Page 32: Ian Berry -  structures and systems that fully support people

I tell stories thatstir hearts

shift thinkingand inspire people

to step-uptheir achievements

Page 33: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

I partner with passionate entrepreneurs, social

entrepreneurs, business leaders, and SME owners to turn 8 critical factors

into reality

Page 34: Ian Berry -  structures and systems that fully support people

© Ian Berry 2009 All rights reserved

Compelling story

Enlightened self-interest

Decisions - right people, right time, right place

Six word strategy

Values are Virtues

Systems and structuresthat fully support people

Community culture

Memorable Service

Page 35: Ian Berry -  structures and systems that fully support people

Join Differencemakers Community

being the difference we want to see in the world

www.differencemakers.com.auSign-up to my personal and business

development gifts on the home page of my website and get this ebook FREEIt contains 142 possible actions for doing good

and therefore becoming great in your life and work

www.ianberry.au.com

Page 36: Ian Berry -  structures and systems that fully support people

Thanks for viewingBe the difference

you want to see in the world

www.ianberry.au.com