I NTRODUCTION TO e - B USINESS: D EVELOPMENT / B ACKGROUND S AAD H AJ B AKRY, PhD, CEng, FIEE P...
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INTRODUCTION TO e-BUSINESS: DEVELOPMENT / BACKGROUND SAAD HAJ BAKRY, PhD, CEng, FIEE PRESENTATIONS IN NETWORK SECURITY
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Transcript of I NTRODUCTION TO e - B USINESS: D EVELOPMENT / B ACKGROUND S AAD H AJ B AKRY, PhD, CEng, FIEE P...
INTRODUCTION TO e-BUSINESS: DEVELOPMENT /
BACKGROUND
INTRODUCTION TO e-BUSINESS: DEVELOPMENT /
BACKGROUND
SAAD HAJ BAKRY, PhD, CEng, FIEESAAD HAJ BAKRY, PhD, CEng, FIEE
PRESENTATIONS IN NETWORK SECURITYPRESENTATIONS IN NETWORK SECURITY
DEVELOPMENTDEVELOPMENT
SAAD HAJ BAKRY, PhD, CEng, FIEESAAD HAJ BAKRY, PhD, CEng, FIEE
Saad Haj Bakry
INNOVATIONINNOVATION
Development
OBJECTIVES / MAIN POINTS OBJECTIVES /M AINPOINTS
COMMUNICATIONSCOMMUNICATIONS
I NFORMATIONAGE INFORMATION AGE
COMPUTERCOMPUTER
I NFORMATION
NETWORKS
INFORMATION
NETWORKS
APPLICATIONSAPPLICATIONS
e-EXPERIENCEe-EXPERIENCE
“ Everything that can be inventedhas been invented”
The Commissioner of the US Office of Patents Recommending that the Office beAbolished in 1899.
“Everything that can be invented has been invented”
The Commissioner of the US Office of Patents Recommending that the Office be Abolished in 1899. The Economist, September 23rd, 2000
INNOVATION: 1899INNOVATION: 1899
Saad Haj Bakry
Development
The Economist, September 23rd, 2000
PRO INTERNET
“ Internet is the greatest
invention since the wheel... New economic order
is emerging”
PROI NTERNET
“Internet is the greatest
invention since the wheel... New economic order
is emerging”
IT: “INFORMATION
TECHNOLOGY”, OR
“INSIGNIFICANT
TOYS”
:IT I“NFORMATION
T ,”ECHNOLOGY OR
“I NSIGNIFICANT
TOYS”
Saad Haj Bakry
INNOVATION: IT / THE INTERNETINNOVATION: IT / THE INTERNET
Development
THE INFORMATION AGETHE INFORMATION AGE
Saad Haj Bakry
Agriculture Age
Land: Hand Tools
Conventional Machines
1800
Industrial
1950
Information
Information Technology
Farmers
Factory Workers
Knowledge
Workers
communications
computers
Ohm’s Law
Development
COMMUNICATIONSCOMMUNICATIONS
Saad Haj Bakry
Telegraph
Telegraph Networks
1850 1900 1950 1980
Telephone
Radio Satellite
Optical Fiber
Telephone Networks
Broadcast Stations Space
High Speed
1960
Television
LANs
“Analog ”
“Digital” / Integration
Mobile
Personal
Data
Voice
Video
Multimedia
Development
COMPUTERSCOMPUTERS
Saad Haj Bakry
1st Gen.
Vacuum Tube
1955 1965 1975 1980
2nd Gen.
3rd Gen.
4th Gen.
Net(s)
Transistor
SSI / MSI
LSI VLSI / PCs
Development of Hardware “Capabilities” Promoted Software “Intelligence ”
Development
INFORMATION NETWORKSINFORMATION NETWORKS
Saad Haj Bakry
Academic Networks
Private Network
s
Internet
World Wide Web
E-Business
M-Business
19801970 1990 2000
LANs
PCs
Development
APPLICATIONSAPPLICATIONS
Saad Haj Bakry
Fixed Interne
t
Multimedia: Data / Voice / Video
Mobile Interne
t
e-Mail / Webs
Business Solutions
Business Models / Work Flow Applications
1990 2000
Development
e-EXPERIENCEe-EXPERIENCE
Saad Haj Bakry
Web PublishingAwareness: Use of
Internet
e-Business
2nd Generation
Presence: Website
Pilot: Access
Core Systems (R.Only)
Adoption: Allow
Transactions on Core
Process: Improve
Core Processes
Change: Redefine
Core Processes
Value: Integrate
Partners & Customers
11
22
33
44
55
66
77
NcKenna Group Interviews & Analysis, ibm.com
Development
BACKGROUND BACKGROUND
SAAD HAJ BAKRY, PhD, CEng, FIEESAAD HAJ BAKRY, PhD, CEng, FIEE
Saad Haj Bakry
“e” “e”
Background
OBJECTIVES / MAIN POINTS OBJECTIVES /M AINPOINTS
DEVELOPMENTDEVELOPMENT
I-NFOSTRUCTURE INFO-STRUCTURE
NEW ENVIRONMENTNEW ENVIRONMENT
e-FUNCTION: e-Government e-Commerce e-Bargain e-Auction e-Advertisement e-Outsourcing e-Procurement e-Learning e-Care....
e-FUNCTION: e-Government e-Commerce e-Bargain e-Auction e-Advertisement e-Outsourcing e-Procurement e-Learning e-Care....
m-FUNCTION: m: mobilem-FUNCTION: m: mobile
NEW NAMES:
“ DynamicTrade”
“ ParaEnterprise”
NEW NAMES:
“Dynamic Trade”
“Para Enterprise”
UNDERSTANDING “e” U NDERSTANDING“e”
Saad Haj Bakry
Background
Electronic: Enabling Technology
Electronic: Enabling Technology
Ecosystem: Culture / Environment
Ecosystem: Culture / Environment
“e”A RCHITECTURE “e” ARCHITECTURE
Saad Haj Bakry
INFO-CULTUREINFO-CULTURE
INFO-HUMAN-RESOURCESINFO-HUMAN-RESOURCES
INFO-PRODUCTIONINFO-PRODUCTION
INFO-UTILIZATION “e-Life Style”I-NFOU“ TILIZATIONeLife Style-”
INFO-ORGANIZATIONINFO-ORGANIZATION
INFO-
STRUCTURE
INFO-
STRUCTURE
INNOVATION
INNOVATION
ENVIRONMENT
ENVIRONMENT
Background
INFO-STRUCTURE: ITINFO-STRUCTURE: IT
Saad Haj Bakry
Communications: Switching; T/R; Links
:Communications Switching; T/R; Links
Hardware (HW): Client / Server /
Support
:Hardware (HW) / Client / Server
Support
Packaged / Internet SW: Systems /
Applications
Packaged / Internet :SW / Systems
Applications
SW Services / Internet:
Professional Support
/ SW Services :Internet
Professional Support
Embedded Software (SW): Intelligence in Electronic Products: e.g. Mobile Systems
Embedded Software (SW): Intelligence in Electronic Products: e.g. Mobile Systems
Information Systems for Various Fields
Information Systems for Various Fields
Background
PROCESSING
PROCESSING
STORAGE
STORAGE
TRANSFER TRANSFER
Intelligence Networking
Information
Sharing
Saad Haj Bakry
Background
INFO-STRUCTURE: BASIC FUNCTIONS I-NFOS :TRUCTUREB ASICFUNCTIONS
COMMUNICATIONS LAYER: TELEPHONE, DATA, HIGH SPEED, & WIRELESS MOBILE NETWORKS / SATELLITE & OTHER LINKS
COMMUNICATIONS LAYER: TELEPHONE, DATA, HIGH SPEED, & WIRELESS MOBILE NETWORKS / SATELLITE & OTHER LINKS
ACCESS LAYER: USER(S) CONNECTIVITY / SECURITY: INTERNET / EXTRANET / INTRANET
ACCESS LAYER: USER(S) CONNECTIVITY / SECURITY: INTERNET / EXTRANET / INTRANET
USERS /
ORGANIZATIONS: TRAINING /
CONSULTING / REEGINEERING / TQM
USERS /
ORGANIZATIONS: TRAINING /
CONSULTING / REEGINEERING / TQM
E-BIZ
DEVELOPMENT: DESIGN / IMPLEMENTATION /
MANAGEMENT
E-BIZ
DEVELOPMENT: DESIGN / IMPLEMENTATION /
MANAGEMENT
INFORMATION & E-BIZ SERVICES LAYER: DIFFERENT FIELDS / LANGUAGES / WEB HOSTING / MANAGEMENT
INFORMATION & E-BIZ SERVICES LAYER: DIFFERENT FIELDS / LANGUAGES / WEB HOSTING / MANAGEMENT
Saad Haj Bakry
INFO-STRUCTURE: e-LAYERSINFO-STRUCTURE: e-LAYERS
Background
Saad Haj Bakry
GENERATING,
STORING &
PROVIDING
INFORMATION
GENERATING,
STORING &
PROVIDING
INFORMATION
PROCESSING TRANSACTIONS OR
CHAINS OF THEM
PROCESSING TRANSACTIONS OR
CHAINS OF THEM
LOCAL / NATIONAL / INTERNATIONAL LEVELS
LOCAL / NATIONAL / INTERNATIONAL LEVELS
PUBLICLY /
PRIVATELY
PUBLICLY /
PRIVATELY
INFO-STRUCTURE: e-FUNCTIONS I-NFOS :TRUCTUREeF-UNCTIONS
Background
PUBLIC / GLOBAL TRANSACTIONS
INTERNET
PUBLIC / GLOBALT RANSACTIONS
INTERNET
INTER-ORGANIZATION TRANSACTIONS:
Partners, Suppliers, Customers
EXTRANET
INTER-ORGANIZATION TRANSACTIONS:
Partners, Suppliers, Customers
EXTRANET
INTRA-ORGANIZATION TRANSACTIONS:
INTRANET
INTRA-ORGANIZATION TRANSACTIONS:
INTRANETsecuritysecurity
INTERNAL USERS
INTERNAL USERS
EXTERNAL USERS
EXTERNAL USERS
securitysecurity
Saad Haj Bakry
INFO-STRUCTURE: e-OPERATIONSINFO-STRUCTURE: e-OPERATIONS
Background
Saad Haj Bakry
QUALITY: Consistency / Precision / Reliability / Work Integration
QUALITY: Consistency / Precision / Reliability / Work Integration
EFFICIENCY: Saving Time / Movement / Paper / SpaceEFFICIENCY: Saving Time / Movement / Paper / Space
OPPORTUNITY / WORLD
INTEGRATION:
Widens Information Availability / Decision Making / New Business Opportunities / New Forms of Business in All Fields / “Wealth Creation” / “Job Creation”
OPPORTUNITY / WORLD
INTEGRATION:
Widens Information Availability / Decision Making / New Business Opportunities / New Forms of Business in All Fields / “Wealth Creation” / “Job Creation”
Background
ENVIRONMENT: COMPETITIVENESSENVIRONMENT: COMPETITIVENESS
ibm.com, October 3rd, 2000
Reduces Transaction Costs:
by as much as 80 %
Reduces Transaction Costs:
by as much as 80 %
Reduces Business
Cycle Time:
supports collaboration
Reduces Business
Cycle Time:
supports collaboration
Increases Exposure:
24 (h) a day, 7 (d) a week
Increases Exposure:
24 (h) a day, 7 (d) a week
More Opportunity for Smaller Companies: info. / cost / no EDI
More Opportunity for Smaller Companies: info. / cost / no EDI
Market Transparency: free-flowing market
(smooth demands and supply)
Market Transparency: free-flowing market
(smooth demands and supply)
Saad Haj Bakry
Background
ENVIRONMENT: PERFORMANCEENVIRONMENT: PERFORMANCE
Higher Productivity
Higher Productivity
Smaller Office Space
Smaller Office Space
Efficient Information
Sharing
Efficient Information
Sharing
Closer to
Employees
Closer to
Employees
Wide / Remote Access:
Internet
Wide / Remote Access:
Internet
Lower Cost of Sales:
Web Servers
Lower Cost of Sales:
Web Servers
Lower Travel Cost
Lower Travel Cost
Lucent Technical Seminar, Riyadh, September 26, 2000
Saad Haj Bakry
Background
ENVIRONMENT: COST REDUCTIONENVIRONMENT: COST REDUCTION
Higher Productivity
Higher Productivity
Efficient Information
Sharing
Efficient Information
Sharing
Closer to
Customers
Closer to
Customers
Better Customer Support
Better Customer Support
Global Product Offering:
World Wide Web
Global Product Offering:
World Wide Web
Faster Decision Making
Faster Decision Making
Lucent Technical Seminar, Riyadh, September 26, 2000
Closer to
Employees
Closer to
Employees
Saad Haj Bakry
Background
ENVIRONMENT: EFFECIENCYENVIRONMENT: EFFECIENCY
Productivity Increase in the US (%)
0 1 2 3 4 5 6
1997
1998
1999
2000 (3rd Q)
Productivity Increase in the US (%)
0 1 2 3 4 5 6
1997
1998
1999
2000 (3rd Q)
US Department of Labour / Globe and Mail, Augest 9
Saad Haj Bakry
ENVIRONMENT: PRODUCTIVITYENVIRONMENT: PRODUCTIVITY
Background
1991 1997
Full Time Workers withFlexible Work Hours
05
1015202530
Employment(%)
1991 1997
Full Time Workers withFlexible Work Hours
1991 1997
Full Time Workers withFlexible Work Hours
05
1015202530
Employment(%)
1991 1997
Full Time Workers withFlexible Work HoursUS Labor Dept.,
Business Week, Aug 21,2000
Saad Haj Bakry
Background
ENVIRONMENT: WORK STYLEENVIRONMENT: WORK STYLE
IT PRODUCTION / DISTRIBUTIONIT PRODUCTION / DISTRIBUTION
IT INTEGRATION / UTILIZATIONIT INTEGRATION / UTILIZATION
IT MANAGEMENT /
COOPERATION
IT MANAGEMENT /
COOPERATION
Indirect
ENVIRONMENT: PRODUCTION / USEENVIRONMENT: PRODUCTION / USE
Saad Haj Bakry
BENEFITSBENEFITSIT R&D and E&T
IT R&D and E&T
e-Life-Style
e-Business
Background
Saad Haj Bakry
JOB CREATIONJOB CREATIONOld
Jobs
Old Jobs
New Job
s
New Job
s
CONTRIBUTIONS
TO GDPCONTRIBUTIONS
TO GDP WEALTH
CREATION
WEALTH
CREATION
Direct
IT Production
Indirect
IT Utilization:e-Business
Background
ENVIRONMENT: WEALTH / JOBSENVIRONMENT: WEALTH / JOBS
Although IT saves “time” (man-hours) in different fields, it doesn’t reduce the need for HR, it rather “generates new
job opportunities”
Although IT saves “time” (man-hours) in different fields, it doesn’t reduce the need for HR, it rather “generates new
job opportunities”
Knowledge Workers in
the US:
50 % of the Total
Manpower
Knowledge Workers in
the US:
50 % of the Total
Manpower
Saad Haj Bakry
Background
ENVIRONMENT: JOBSENVIRONMENT: JOBS
Total Jobs Added (US: 1998-2008): 20.3 million
Increase (%): 1998-2008 (US)
0 10 20
"AverageIncrease"
RetailSales
GeneralManager
Cashier
TruckDriver
Increase (%): 1998-2008 (US)
0 10 20
"AverageIncrease"
RetailSales
GeneralManager
Cashier
TruckDriver
Increase (%): 1998-2008 (US)
0 50 100 150
DesktopPub.
DatabaseAdmin.
SystemAnalyst
ComputerSupport
ComputerEngineer
Increase (%): 1998-2008 (US)
0 50 100 150
DesktopPub.
DatabaseAdmin.
SystemAnalyst
ComputerSupport
ComputerEngineer
US Labor Dept., Business Week, Aug 21,2000
Total Jobs: 1.425 m
Total Jobs:
2.163 m
493 k
556 k
551 k
563 k
323 k
439 k
577 k
67 k
19 k20.3 M
Saad Haj Bakry
Background
ENVIRONMENT: JOBS CREATION ENVIRONMENT: JOBS CREATION
Score of Jobs (%) in Canada Based on: Income, Security, Advancement
0 20 40 60 80 100
Plastic
Aircraft Parts
Automobile
Communications
Electronics
Software
Score of Jobs (%) in Canada Based on: Income, Security, Advancement
0 20 40 60 80 100
Plastic
Aircraft Parts
Automobile
Communications
Electronics
Software
Beck for Canada
Saad Haj Bakry
Background
ENVIRONMENT: JOBS QUALITY ENVIRONMENT: JOBS QUALITY
IT INFO-STRUCTUREIT INFO-STRUCTUREIT PRODUCTION
IT PRODUCTION
IT UTILIZATIONIT UTILIZATION
IT BENEFITSIT BENEFITS
IT SPENDING
IT SPENDING
DEVELOPMENT: CYCLEDEVELOPMENT: CYCLE
Saad Haj Bakry
e-Business
Background
Saad Haj Bakry
HORIZONTAL
EXPANSION: To All Fields
HORIZONTAL
EXPANSION: To All Fields
VERTICAL UPGRADING:
Trends: New Capabilities
VERTICAL UPGRADING :
:Trends New Capabilities
WORLD INTEGRATION: GlobalizationWORLD INTEGRATION: Globalization
EXTENSION OF HUMAN INTELLIGENCE:
Quality / Productivity Competitiveness ...
EXTENSION OF HUMAN I :NTELLIGENCE
Quality / Productivity Competitiveness ...
DEVELOPMENT: STRENGTHDEVELOPMENT: STRENGTH
Background
SMALLER /
FASTER / CHEAPER
ELECTRONICS
SMALLER /
FASTER / CHEAPER
ELECTRONICS
DIGITAL
INTEGRATION OF
INFORMATION &
NETWORKS
DIGITAL
INTEGRATION OF
INFORMATION &
NETWORKS
FAST OPTICAL LINKSFAST OPTICAL LINKS
NEW GENERATION OF
SATELLITES: LEO
NEW GENERATION OF
SATELLITES: LEO
MORE INTELLIGENT
SOFTWARE
MORE INTELLIGENT
SOFTWARE
Saad Haj Bakry
DEVELOPMENT: TECHNOLOGYDEVELOPMENT: TECHNOLOGY
Background
DEVELOPMENT: MOORE’S LAWDEVELOPMENT: MOORE’S LAW
Saad Haj Bakry
“The processing power of a silicon chip will double every
18 months”
“The processing power of a silicon chip will double every
18 months”The Economist, September 23rd, 2000
Gordon Moore in 1965. He is the co-founder of Intel. He was proved right. His forecast is expected to continue until 2010.
Gordon Moore in 1965. He is the co-founder of Intel. He was proved right. His forecast is expected to continue until 2010.
Background
Thousands of Transistors
0 100 200 300
8008
8080
8086
80286
80386
Thousands of Transistors
0 100 200 300
8008
8080
8086
80286
80386
Millions of Transistors
0 10 20 30
80486
Pentium
PentiumII
PentiumIII
Millions of Transistors
0 10 20 30
80486
Pentium
PentiumII
PentiumIII
DEVELOPMENT: INTEL PROCESSORDEVELOPMENT: INTEL PROCESSOR
Saad Haj Bakry
The Bank Credit Analyst, Federal Reserve Bank of Dallas, The Economist,
September 23rd, 2000
Background
DEVELOPMENT: IT PARKDEVELOPMENT: IT PARK
Saad Haj Bakry
BUILDING IT INDUSTRIESBUILDING IT INDUSTRIES
SUPPORTING IT UTILIZATIONSUPPORTING IT UTILIZATION
IT PARKIT PARKInformation
Hardware
Software
Awareness
Education
Training
Planning
HUMAN
LANGUAGE
ISSUES
IN IT INDUSTRIES
&
UTILIZATION
HUMAN
LANGUAGE
ISSUES
IN IT INDUSTRIES
&
UTILIZATIONCooperation Management
Consulting
Background
Time Progress
DiffusionLevels
0
10
20
30
40
50
60
70
80
90
100
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Time Progress
DiffusionLevels
0
10
20
30
40
50
60
70
80
90
100
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Early Adopters
Early Adopters
Fast Growth
Fast Growth
Late Adopters
Late Adopters
Growth ThresholdGrowth Threshold
Diffusion of Innovation
“S” Curve
DEVELOPMENT: “S” CURVEDEVELOPMENT: “S” CURVE
Saad Haj Bakry
Background
Time Progress Time Progress
Early Adopters
Early Adopters
Fast GrowthFast Growth
Late Adopters
Late Adopters
The InternetThe Internet
Diffusion of Innovation
“S” Curve
ComputersComputers The Economist, September 23rd, 2000
Saad Haj Bakry
DEVELOPMENT: “S” CURVEDEVELOPMENT: “S” CURVE
Background
