I. Introduction to Passenger Information Systems

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Transcript of I. Introduction to Passenger Information Systems

Page 1: I. Introduction to Passenger Information Systems
Page 2: I. Introduction to Passenger Information Systems

I. Introduction to Passenger Information Systems

II. Video Information Systems

III. Integrated Voice Response System (IVRS) & Call centre

IV. CCTV Surveillance system

V. Integrated Passenger Information Systems

VI. GPS Based Digital Clocks

VII. Web based passenger Information systems

VIII. Integrated Security Systems

List of contents

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I. Introduction to Passenger Information Systems

1.0. Introduction

1.1. Types of Passenger Information systems

1.2. Commercial Classification of Stations in Railways

1.3. Minimum Essential Amenities (S&T)

1.4. Desirable Amenities (Telecom.)

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1.0. Introduction

What are Passenger Information

Systems?

Systems that facilitate

dissemination of train related

information to passengers are known

as passenger information systems

(PIS).

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1.1. Types of Passenger Information systems

PASSENGER INFORMATION SYSTEMS

Systems provide information at

station premises

Systems provide Information at

passenger’s end

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SYSTEMS PROVIDING INFORMATION AT STATION PREMISES

AUDIO(PA SYSTEM) VIDE

O

ALPHANUMERIC DISPLAY

TRAIN DISPLA

Y

COACH GUIDANCE

NTERACTIVE(POET)

NON-INTERACTIVE

(CCTV)

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SYSTEMS PROVIDING INFORMATION AT PASSENGER END

INTERACTIVE

NON-INTERACTIVE

IVRS

CALL CENTER

INTERNET

TEXT MESSAGES FROM PLMN

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Stations in Indian Railways are categorized into 3 categories, based on the earnings and/ or number of Passengers handled at that station.

(Reference : Railway Board’s Letter No. 2018/LM (PA)/03/06 Dtd : 09.04.2018).

NSG - Non- Suburban Grade, SG - Suburban Grade, HG - Halt Grade.

GMs shall have power to categorize a station to NSG 4 category if it is a place of Tourist importance and/ or an important junction station.

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Category of the Stations

Criteria of Proposed Earnings

No. of Stations

Outward Passengers handled

No of stations based on

Passengers handled

Total No of

Stations

Non- Suburban Stations

NSG 1 >500 Crore 14 >20 Million 7 21

NSG 2 100 - 500 Crore 70 10 - 20 Million 7 77

NSG3 20 - 100 Crore 218 2 - 5 Million 9 227

NSG 4 10 - 20 Crore 210 2 - 5 Million 76 286

NSG 5 01 - 10 Crore 1046 1 - 2 Million 10 1056

NSG 6 < 01 Crore 4238 < 01 Million

0 4238

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Category of the Stations

Criteria of Proposed Earnings

No. of Stations

Outward Passengers handled

No of stations based on

Passengers handled

Total No of

Stations

Suburban Stations

SG 1 >25 Crore 24 >30 Million 11 35

SG 2 10 - 25 Crore 52 10 - 30 Million 22 74

SG 3 < 10 Crore 398 < 10 Million 0 398

Halt Stations

HG 1 > 50 Lakh 18 > 03 Lakh 12 30

HG 2 05 - 50 Lakh 538 01 - 03 Lakh 30 568

HG 3 < 05 Lakh 1728 < 01 Lakh 0 1728

Total 8554 184 8738

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Sl. No.

Minimum Essential Amenities

Non- Suburban Grade Suburban Grade Halt Grade

1 2 3 4 5 6 1 2 3 1 2 3

1 Clocks Y Y Y Y Y Y Y Y Y Y - -

2

PA System/Computer

based announcement

Y Y Y Y Y Y Y Y Y - - -

3Electronic Train

indicator Y Y Y - - - Y Y Y - - -

4

IVRS 48 lines

48 lines

24 lines

24 lines - -

6

ines

6

lines

6

lines- - -

5 Coach Guidance System Y Y Y Y - - Y Y Y - - -

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Sl. No. Desirable Amenities

Non- Suburban GradeSuburban

GradeHalt Grade

1 2 3 4 5 6 1 2 3 1 2 3

1 Enquiry Counter Y Y Y Y - - Y Y Y - - -

2 NTES Y Y Y - - - Y Y - - - -3 IVRS Y Y Y Y - - Y Y Y - - -

4 PA System Y Y Y Y Y - Y Y Y Y - -

5 Electronic Train Indicator Board Y Y Y Y - - Y Y Y Y Y -

6 Touch Screen Enquiry Y Y Y Y - - Y Y Y Y - -

7 Coach Guidance System Y Y - - - - Y Y Y - - -

8 CCTV for announcement & Security Y Y - - - - Y Y Y Y - -

9 ATVM/COTVM Y Y Y Y - - Y Y Y Y - -

10 Access Control System Y Y Y - - - - - - - - -

11 Wi-Fi Y Y Y Y Y - - - - - - -

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II. VISUAL INFORMATION SYSTEMS

2.0. Display system

2.1. Touch Screen Enquiry Kiosk

2.2. Types of Touch Screens

2.3. Connectivity Diagram

2.4. Electronic Reservation Chart System

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2.0. Display SystemsMinistry of Railways launches “Digital Screens” to spread awareness about Indian Railways Heritage

Digital Screens are operational at 22 Railway Stations from Independence Day. QR code based posters on Railway Heritage are also being displayed at these stations.

The project aims at showcasing the legacy of Indian Railways through one to two minute-long movie clips on digital LED screens at the entrance gate of railway stations and also at different comfort areas. The short films will showcase heritage buildings, locomotives and much more to make people aware of the rich heritage of Indian Railways. For now, the digital screens have been set up at New Delhi, Hazrat Nizamuddin, Howrah, Sealdah, Jaipur, Agra Cantonment, Coimbatore, Lucknow, Varanasi and other railway stations.

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In addition, QR code based posters on Railway Heritage are also being displayed at these stations. Passenger can scan the QR code on their mobile to view a streaming video on their mobile on various facades of Railway heritage.

Barring New Delhi and Howrah, where dedicated heritage video walls are being installed, Railways have spent no extra money and have used the existing infrastructure such as the LED screens, back end systems etc. for launching this unique initiative.

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System configuration

A basic touch screen has three main components.

1. Touch sensor

2. Controller

3. Software driver.

2.1. Touch Screen Enquiry Kiosk

PASSENGER OPERATED ENQUIRY TERMINAL (POET)

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TOUCH SENSOR

A touch screen sensor is a clear glass panel with a touch

responsive surface.

The touch sensor panel is placed over a display screen

so that the responsive area of the panel covers the

viewable area of the video screen.

The sensor generally has an electrical current or signal

going through it and touching the screen causes a

voltage or signal change. This voltage change is used to

determine the location of the touch to the screen.

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CONTROLLER

The controller is a small PC card that connects between the

touch sensor and the PC.

It takes information from the touch sensor and translates it

into information that PC can understand.

The controller is usually installed inside the monitor for

integrated monitors or it is housed in a plastic case for

external touch add-ons/overlays.

The controller determines what type of Interface /

connection you will need on the PC.

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Software Driver

The driver is a software for the PC system that allows the touch screen and

computer to work together.

It tells the computer's operating system how to interpret the touch event

information that is sent from the controller.

Most touch screen drivers today are a mouse-emulation type driver.

This makes touching the screen the same as clicking your mouse at the

same location on the screen.

This allows the touch screen to work with existing software and allows new

applications to be developed without the need for touch screen specific

programming.

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2.2. Types of Touch Screens1. Resistive touch screen

2. Capacitive touch screen

3. Surface Acoustic Wave touch screen

4. Near Field imaging touch screen

5. Infrared touch screen

• https://youtu.be/QSRDWVxSyow

• https://youtu.be/ZLCUtHmqPYQ

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1. Resistive touch screen

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Resistive touch technology consists of a glass or acrylic

panel that is coated with electrically conductive and

resistive layers.

The thin layers are separated by invisible separator dots.

When operating, an electrical current moves through the

screen.

When pressure is applied to the screen the layers are

pressed together, causing a change in the electrical current

and a touch event to be registered.

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Advantages

• High touch resolution.

• Pressure sensitive, works with any stylus.

• Not affected by dirt, dust, water, or light.

• Affordable touch screen technology.

Disadvantages

• 75 % clarity.

• Resistive layers can be damaged by a sharp object.

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SPECIFICATIONS:

• Touch Type : Resistive

• Screen Sizes : 12"-20" Diagonal

• Cable Interface : PC Serial/COM Port or USB Port

• Touch Resolution : 1024 x 1024

• Response Time : 10 ms maximum

• Activation Force : 50-120 grams per square centimeter

• Positional Accuracy: 3mm maximum error• Life Expectancy : 3 million touches at one point

• Temperature : Operating: -10°C to 70°C

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2. CAPACITIVE TOUCH SCREEN

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A capacitive touch screen consists of a glass panel with a

capacitive (charge storing) material coating its surface.

Circuits located at corners of the screen measure the

capacitance of a person touching the overlay.

Frequency changes are measured to determine the X and Y

coordinates of the touch event.

Capacitive type touch screens are very durable, and have a

high clarity.

They are used in a wide range of applications.

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SPECIFICATIONS

Touch Type : Capacitive

Cable Interface : PC Serial/COM Port or USB Port

Touch Resolution : 1024 x 1024

Activation Force : less than 85 grams

Light Transmission : 88% at 550 nm

wavelength : visible light spectrum

Durability Test : 100,000,000 plus touches at one point

Temperature : Operating: -15°C to 50°C

: Storage: -50°C to 85°C

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Advantages

• High touch resolution

• High image clarity

• Not affected by dirt, grease, moisture

Disadvantages

• Must be touched by finger, will not work with

any non-conductive input

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It is based on sending acoustic waves across a clear glass panel with a series of transducers and reflectors. When a finger touches the screen, the waves are absorbed, causing a touch event to be detected at that point. This technology is recommended for public information kiosks, computer based training, or other high traffic indoor environments.

Advantages:High touch resolution Highest image clarity All glass panel, no coatings or layers that can wear out or damage

Disadvantages:Must be touched by finger, gloved hand, or soft-tip stylus. Something hard like a pen won’t work Not completely sealable, can be affected by large amounts of dirt, dust, and / or water in the environment.

Surface Acoustic Wave Touch Screen

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3. SAW Touch screen Specifications: Touch Type: Surface Acoustic WaveCable Interface: PC Serial/COM Port or USB PortTouch Resolution: 4096 x 4096Activation Force: less than 3 ounces (80grams)Expected Life: 50 million touches at one pointTemperature: Operating: -20°C to 50°C Storage: -40°C to 71°CHumidity: Operating: 90% RH at max 40°C, non-condensingChemical Resistance: The active area of the touch screen is resistant to all chemicals that do not affect glass, such as: Acetone, Toluene, Methyl ethyl ketone, Isopropyl alcohol, Methyl alcohol, Ethyl acetate, Ammonia-based glass cleaners, Gasoline, Kerosene, VinegarRegulations: UL, CE, TUV, FCC-BSoftware Drivers:Windows XP, 2000, NT, ME, 98, 95, 3.1, DOS, Macintosh OS, Linux, Unix (3rd Party)

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Near Field Imaging touch screen

Near Field Imaging touch screen technology is one of the custom LCD touch monitor solution. It is an extremely durable screen that is suited for use in industrial control systems and other harsh environments. The NFI type screen is not affected by most surface contaminants or scratches. Responds to finger or gloved hand.

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5. Infrared touch screen

Infrared touch uses light emitting diodes and sensors that are embedded in a bezel around the display and emit and detect rows and columns of infrared light across the face of the display.

Infrared touch screen technology is the only type of touch technology that available for large displays such as 42 inch Plasma screens. It is a durable technology that offers high image clarity. Respond to any input device or stylus.

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2.3. Connectivity Diagram

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2.4. ELECTRONIC RESERVATION CHART

Introduction:

• Electronic reservation chart is a system established

at railway stations for the convenience of passengers.

• It is an innovative idea that displays reservation chart

in bright cluster of LCD Monitors.

• Confirmation status of RAC/Waitlisted tickets will be

displayed in the system.

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Advantages:

• Easy readability

•Bright and clear visibility with feature of backlit LCD screens.

• Automatic display at scheduled timing.

• Charts can be transferred over network to way side stations.

•Tampering, problem of passengers removing the charts will

be totally eliminated.

•Present problem of placing chart by employees is eliminated.

Manual Intervention is totally avoided.

• Chart is stored electronically for the future reference.

• Advertisement shall be displayed in the screen.

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Architecture of the system

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Networking Concepts:

• Chart data sent from PRS server to charting server via

railway network

• Specific port is assigned for the ERC server

•CRIS assigns the port for ERC Server which is routed

to the specific switch by the terminal server.

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Networking Components:

• LAYER 2 MANAGEABLE SWITCH

•Chart data is received in the ERC server through this

switch.

• LAN EXTENDERS

•Electronic Chart displays placed in the remote platforms

are connected in LAN with the ERC server using this LAN

extenders.

• NETWORK HUBS

• Used to connect one or more system in LAN.

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LAN Extender:

•Symmetric data transmission speed up to 5.69

Mbps

• Supports LAN up to 6 kms approx.

•Auto Fail-over and Fall-back WAN Backup Solution.

• G.SHDSL Compliance.

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Network Connectivity

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WORKING PRINCIPLE

• Charting data sent from the PRS server is

received in the ERC server as a serial input.

• Received data is stored in a register and

processed as per the requirement.

• The data is analyzed and sorted with reference to

the train no. and date of journey information.

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• After sorting the data, the display schedule of the

chart is prepared with reference to departure time of

the train.

• Chart for a train is displayed 1-2 hours before the

departure time of the train which depends on the

chart timings.

• Status of WL/RAC passenger with respect to the

class of journey, will be displayed in the screen till the

departure time.

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• Bilingual Chart data is also displayed in the screen

whenever it is available.

• When more than one train data is available, Queue

will be formed and all train charts will be displayed in

rotational basis.

• All the displays are connected to the server via LAN

with its unique IP address.

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• Use of LAN Extender enables to extend the

distance of the LAN without any loss of data.

• Display can be configured by the authorities as per

requirement with the help of GUI provided with the

application in the server.

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SCREENSHOT OF ERC

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III. INTERACTIVE VOICE RESPONSE

SYSTEM (IVRS)

3.1 Introduction

3.2 IVRS Connectivity Diagram

3.3 System configuration

3.4 REPORTS

3.5 CALL CENTER

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III. INTERACTIVE VOICE RESPONSE SYSTEM

(IVRS)

3.1 Introduction

IVRS application is used for providing standard

response to customer queries like,

• Reservation Status Enquiry through PNR number.

• Accommodation availability enquiry.

• Train Arrival Departure Enquiry.

• Train Details Enquiry.

• Fare enquiry.

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3.2 IVRS Connectivity Diagram

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3.3 System configuration

The system is integrated with the PRS and NTES data

base through server, where the communication between

IVRS PC and PRS/NTES servers will be done digitally as

same as that of a PRS terminal.

The connectivity from BSNL/RLY exchange, the PCM

equipment interfaced with E1 circuit to IVRS system

through 30 port dialogic card.

Insight IVR applications are not stand alone applications.

Applications are executed inside of a mailbox on your

system.

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Insight IVR supports T1, E1, ISDN, DID, and analog

interfaces.

Callers can dial into an application directly or dial into the

system and select an application to use.

The IVRS is a Computer, PC is of a licensed version.

30 Port Voice Processing DIALOGIC D- 300 JCT with FAX

enabled Port [E1 Trunk Interface Cards] with PCI bus

interface to the HOST PC with hardware lock.

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3.4 REPORTS

• Detailed call information of all types of incoming calls of

each voice channel, hourly, daily and monthly.

• The analytical reports on “Call Success Rate”, “Call Failure

Analysis”, “Response Delay Analysis”, “Call Analysis”,

“Listing of Calls”, “Service-wise Calls”, “Language wise”,

etc., should be provided.

• The statistical reports on calls received from DTMF phone

instruments and Pulse based phone instruments are to be

provided.

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• Failure reports on INVALID fields (e.g train number, date,

PNR numbers etc.) dialled by users should be provided.

• It is possible to take back up of data into a CD.

• The transferred data has to be compatible to standard

database software enable for analysis using SQL software.

• It is possible to delete the data from the computer after

taking the back up.

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SALIENT FEATURES OF CALL CENTER:

• Increased availability of services

• E-mail access

• Fax on demand

• Automatic announcing unit

• Call back facility on confirmation of reservation

• Accident related queries

• Registration of complaints

3.5 CALL CENTER

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MAIN COMPONENTS OF THE CALL CENTER:

PBX Switch

CTI Server & Software

IVRS System

Agent Workstations & software

Agent monitoring and reports software

Connectivity to PRS & NTES Servers

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SET-UP OF CALL CENTER

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PBX SWITCH

The PBX Switch used is an ISDN, 100% hot standby, in

built ACD and CTI enabled exchange.

The switch is equipped with 8 E1 trunks, 72 analog

extensions and 24 digital extension circuits.

Connectivity from BSNL exchange to the call centre is

through 4 E1 digital circuits (120 channels), which is

terminated in the call centre switch.

The switch is interfaced with the IVRS system through 2 E1

circuits and with the CTI server through the CTI link port in

the switch.

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CTI Server & Software

The CTI Server is interfaced with the switch, the agent

workstations, the PRS & NTES Servers and the IVRS system.

The distribution of calls to IVRS system, transferring of calls

from IVRS to agents, distribution of calls among agents,

fetching of data from PRS & NTES servers, activation of out

bound calls, processing of Fax on demand requests and

passing on the real time call status information and call

statistics to the agent monitoring and reports software is all

done by the Call centre application software and Computer

Telephony Integration software running in the CTI Server.

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Agent monitoring and reports software

Through the agent monitoring software the supervisor can

monitor on real time basis the status of the agents logged

in.

The names of the agents logged in, their extension

number, their status (whether talking, wrap up or idle) and

the time duration in that particular condition will be

displayed on the screen of the supervisor computer.

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It is possible for the supervisor to listen to the

conversation between the agent and the customer and

even intervene in the conversation if required.

Through the reports software the various statistical reports

regarding the performance of the call centre such as the

total no. of calls arrived, the distribution of the calls among

the various services, performance of individual agents etc.

could be generated.

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When a customer dials the call center number the call will first land

on the call center switch, which will direct it to any one of the free

IVRS ports.

After playing the welcome message by the IVRS, the customer will be

prompted to exercise his language option by pressing the relevant

digit.

Next he will be prompted to select the service he wants by pressing

the relevant digit, which will be played to him in the language he has

selected.

Based on the service selected the information will either be

conveyed by the IVRS itself or the call will be transferred to the

agents.

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V. INTEGRATED PASSENGER INFORMATION SYSTEM(IPIS)

RDSO SPECIFICATION No. RDSO/SPN/TC/61/2007 Rev.1.0(Latest Rev 4.0 in Year 2015)

5.1 Introduction5.2 Connectivity diagram5.3 Control console unit5.4 Cabinet5.5 DC Hub (MDCH; PDCH)5.6 Configuration of system5.7 TADDB (MLDB,PDB,AGDB)5.8 Comparative study of IPIS5.9 True color video cum train information display system

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5.1 Introduction

The Integrated Passenger Information System consists of:

1. Two control consoles in redundant mode loaded with SW

2. Display boards of different sizes

3. Coach guidance display boards

4. At a glance Display boards

5. CCTV

6. PC based Announcement system

7. 8 Port Ethernet switch

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5.2 CONNECTIVITY DIAGRAM IPIS Rev 2.0

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5.3 Control Console Unit (CCU):

� System should have provision for fully redundant control

console units.

� There should be continuous data synchronization between

these two operator consoles through a LAN link.

� The voice messages will be stored in digital format using

16-bit sound card.

� The main and standby Control Console Unit shall comprise

standard PC of reputed brand having minimum configuration

as mentioned below:

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11.UPS with minimum ONE hour battery backup for

control console unit of make APC or Numeric.

12. Windows Xp/Vista/7 or higher version OS.

13. Ethernet card.

14. Sound card with speakers and microphones.

� Selection mechanism for the announcement messages,

language of announcement i.e., Regional, Hindi, English or all

three.

� Supports various types of effects such as Typing, Scrolling,

Erasing, Curtain etc.

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� Add, Modify or Delete the train entry from the database with

Password protection.

� Sent data is saved and kept in backup up to 30 days.

� Entire network status display with individual link status

information.

� Reports can be generated between dates.

� Provision to configure the number of lines, speed of display

etc.

� Prompt to remind the operator on modified and

un-transferred data.

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5.4 CABINET:

Standard cabinet of suitable dimensions preferably as per

schematic shown in diagram is to be provided to house two

control console units consisting of two sets of CPUs, key

boards, LCD monitors, UPS, Ethernet switch, changeover

switch and other accessories.

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A manual switch should be provided for changeover the A/V

signals.

The switch should have two input ports for video signals

coming from two control console units and one output port

that will go to the CCTV network.

It should also have two audio ports coming from two control

console units and one output port that will go to the audio

announcement network.

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5.5 Data Communication HUB

Routes the signals coming from either of the two Control

Console Units to the destinations namely Train arrival/

departure display boards, Coach guidance display boards.

Checks the integrity of packets and drops corrupted packet

from transmission.

Checks the link with each system and passes the status to

CCU.

LED indications for communication health status.

Is of multiport serial communication with all ports are of

optically isolated communication.

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Main Data Communication Hub (MDCH)

�The MDCH will route the signals coming from the either of

the two console units to the destinations namely PDCH,

Train Information Display Boards and Coach Guidance

Display Boards.

� MDCH should be of multi port serial communication.

� It should have minimum 2 serial ports for display

information coming from the two console units and at least

16 serial output ports for driving various types of display

boards or platform HUBs.

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� All ports should be of optically isolated communication type.

The connectors for the data should be of type 9D.

� The MDCH should be powered by 230 Volts AC mains and

should operate from 160 to 270 Volts AC 50 Hz.

� The Hub should have LED indications for monitoring the

communication health of the display boards and Platform

Data Communication Hubs.

� The LED should glow red when link is failed and green when

link is OK.

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� The serial port connection to the coach guidance display boards

along a line should be daisy chained and in case of a failure (like

power down) of a unit, the extension of communication link should

not be affected.

�The MDCH should be able to integrate any display board or

PDCH and should get its response. With this, communication

health (connectivity) of each display unit or PDCH shall be

available in the control center and one can quickly diagnose the

problem in case of faults.

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� Each output port of the MDCH should be able to drive either

one MLDB or AGDB or SLDB or PDCH or preferably 4

numbers of CGDBs.

�The communication shall be on 4/5 wire and the interface shall

be well protected against voltage surges.

� In case of failure of any particular port of MDCH, the spare

port can be used immediately and the system should start

functioning with minimum down time.

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Platform Data Communication Hub (PDCH)� The PDCH will route the data coming from the main hub to

the various type display boards including coach guidance

boards.

� PDCH should have provision of two serial ports for

interfacing to MDCH (one port as a spare) and at least 16

serial output ports.

� The PDCH should be preferably installed on each platform at

the halfway length of the platform, to drive the various display

boards.

� PDCH and MDCH shall be interchangeable by modifying the

configuration.

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Communication Speeds:

Between CCU and MDCH - 57600 bps

Between MDCH and - 4800bps

TADDB/CGDB/PDCH

Between PDCH and TADDB/CGDB - 4800 bps

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5.6 Configuration of System• To configure the system components, two types of

addressing are used.

• One is device address.

• Each device in the system have a unique device address.

• The second one is Multicast address.

•This interprets the group of same type of devices on a

platform to the CCU.

•This means each device on a platform has two addresses,

one individual address and one Multicast address.

•Multicast address for same type of boards on a platform

should be same.

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•For setting these addresses, each board is provided with

two numbers of 10 position DIP switches.

•Using these DIP switches, we can set addresses in the

range of 0 to 255 in binary fashion.

•Allocation of ports for various types of display boards for

various platforms can be configured with the user friendly

windows.

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5.7 Train Arrival/ Departure Display Board (TADDB)Display board shall be of three types, depending on its location.

a) Multi Line Display Boards (MLDB) for displaying

information of multiple trains.

b) Platform display board (PDB) for displaying information of

single train.

c) At-a-Glance Display Board (AGDB) with coach guidance

system for displaying the information of train

arriving/departing with coach composition.

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Multi Line Display Boards can be of 5 lines or 10 lines.

Separate display boards for “arrival” and “departure” of trains

are to be provided preferably on major stations.

The platform display board shall display only one train at a

time scheduled to arrive on / depart from a platform.

The platform display boards which are suspended in the

middle of platform shall have double face.

There should be provision to display the status of train like

late, rescheduled, cancelled, indefinite late, diverted etc.

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The display of the fixed titles viz. train number, train name,

expected time, arrival/ departure, platform number, etc.

should be screen printed in capital letters preferably in blue

colour on the milky white strip fabricated from acrylic sheet

of minimum 3 mm thickness and shall be clearly readable

from a distance of minimum 50 meters in the brightest part

of the day.

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The display on a board shall be immune from the effect of 25

KV traction line or electro-magnetic induction or any other

electro-static induction.

The information on display boards shall be displayed in turn in

English, Hindi and if so required by the purchaser in the

regional language.

Each display shall last for specific period of up to 60 seconds

and shall be adjustable from the control centre.

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Every display board shall be covered with U.V. stabilized

polycarbonate sheet with thickness of minimum 3mm in order

to give good visibility and protection against dust.

Single polycarbonate sheet without any joint should cover the

complete board.

The mechanical mounting of these modules shall be such

that easy replacement of PCB module is possible in case of

repair.

Such replacement shall not call for removing any other

PCBs.

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In Multiline, Single line & At-a-glance display boards, all the

power supply modules are to be mounted on the top of the

display board with enclosure for easy maintenance.

Suitable earthing arrangement has to be provided for earthing

the body of display board.

Display boards shall be capable of working in an ambient

temperature range of –10°C to +70°C and relative humidity up

to 95% at ambient temperature of 40°C without any

degradation.

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There should be in-built power supply to work directly on

230V AC with short circuit protection with properly rated

fuse at its input.

The display boards shall communicate with control

console unit on optically isolated interface through Main

Data Communication Hub (MDCH) or Platform Data

Communication Hub (PDCH).

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Preferably 5 pair (5 core for working and 5 core for standby)

PVC insulated twin twisted screened cable in which each core

is of size 7/0.2 (7 strands, each of 0.2 mm diameter) with

nominal insulation thickness of 0.6mm and sheath thickness of

0.9mm as per standard BIS: 5308 PART-1 should be provided

for the data communication.

In data communication, Class-D surge protection circuit should

be provided in each display board, coach guidance display

board and data communication Hubs.

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Diffused/ Colorless clear Red or Orange or Green or Blue color LEDs

(Light Emitting Diodes) should meet following parameters.

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Parameter Specified ValueMatrix for each Line 16 X 336Total Matrix for Multiline (16 X No. of lines) X 336No. of Lines per Board 2 lines or more & max. up to 10 linesNo. of Sides Single Face or Double Face (as

specified)LED As per clause

Colour RED or ORANGE or GREEN or BLUE (as specified)

Languages to be Displayed English, Hindi and regional language

Character size160mm X 100mm for English approximately.160mm X 140mm for Hindi or Regional Language approximately.

Information to be displayed(English)

Train No (5 chars), Train Name (15 chars), Exp. Time (4 chars), Arr/Dept (1 char), PF.No (2 chars)

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Parameter Specified Value

Display module 16 x 48 with variable brightness depending on time of day & this should be adjustable.

Power Supply required 230V AC, 50HzType of CPU 8 bit and aboveWorking Range voltage 160V – 270V ACAmbient OperatingTemperature –10° to +70°C

Physical Dimensions 3450(L) X 600(H) X 150(D) - Single sided.3450(L) X 600(H) X 200(D) - Double sided.(All dimensions in mm).

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Specifications of Platform Display Board

Parameter Specified ValueMatrix for each Line 16 X 336

No. of Lines per Board 1 Line

No. of Sides Single Face or Double Face (as specified)LED As per clause

Color RED or ORANGE or GREEN or BLUE(as specified)

Languages Displayed English, Hindi & Regional language

Character size160mm X 100mm for English approximately.160mm X 140mm for Hindi or RegionalLanguage approximately.

Information to be displayed(English)

Train No (5 Char), Train Name (15 Char),Expt. Time (4 Char), Arr/Dept (1Char),PF No (2 Char)

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Parameter Specified Value

Display module 16 x 48 with variable brightness depending on time of day & this should be adjustable.

Power Supply required 230V AC, 50HzType of CPU 8 bit and aboveWorking Range voltage 160V – 270V ACAmbient OperatingTemperature –10°C to +70°C

Physical Dimensions 3450(L) X 410(H) X 150(D) - Single sided3450(L) X 410(H) X 200(D) - Double sided(All dimensions in mm)

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Specifications of Coach Guidance Display Board

Parameter Specified ValueMatrix for each Line 16 X 48

No. of Lines per Board 1 Line

No. of Sides Double Face

LED As per clause

Color RED or ORANGE or GREEN or BLUE (as specified)

Languages Displayed Alpha Numeric, English

Character size 160mm X 100mm (approximately)

No. of character 5 Characters

Display module 16 X 48

Physical Dimensions 540(L) X 250(H) X 200(D)(All dimensions in mm).

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Specifications of At-a-glance Display Board

Parameter Specified Value

Matrix for each Line 8 X 240 – Arr. / Dept. train information 8 X 240 – Two line Coach information

No. of Lines per Board 3 LinesNo. of Sides Single FaceLED As per clause

Color RED or ORANGE or GREEN or BLUE (as specified)

Languages Displayed English onlyCharacter size 80mm X 50mm (approximately)

No. of character

Train No (5 Char), Train Name (22 Char),Expt. Time (4 Char), Arr./ Dept. (1Char),PF No (2 Char)3 characters for each coach information and two lines for 24 coaches.

Display module 8 X 48

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CHANGES IN REV 2.0, 3.0 AND 4.0 IN SPECIFICATION No. RDSO/SPN/TC/61

Sl. No. REV 2.0 REV 3.0 REV 4.01 2009 2012 20152 Control Console Unit

(CCU)Control Console Unit (CCU)

Renamed as Central Data Controller (CDC)

3 Two individual Monitors, mouse and keyboards for 2 CCUs.

One monitor, keyboard and mouse for 2 CCUs with KVM switch.

One monitor, keyboard and mouse for 2 CCUs with KVM switch.

4 Main Data Communication Hub (MDCH)

Any type of display boards can be connected to any hub (MDCH/PDCH).

Renamed as Central Data Switch (CDS). It should be layer 3 switch with at least two SFP ports.

5 Platform Data Communication Hub (PDCH)

Platform Data Communication Hub (PDCH)

Renamed as Platform Data Controller (PDC). It should be layer 2 switch with at least one SFP port.

5.8 Comparative Study of IPIS Rev.2.0, 3.0 and 4.0:

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6 a. Dual core i5 processor (min. 2.6 GHz) or higher

b. 4GB DDR- 2 RAM.

C. 250GB SATA HDD.

d. Multi port serial card (At least four serial communication ports)

e. Windows Xp or Windows 7 or higher version

a. Dual core i5 processor (min. 2.6 GHz) or higher

b. 4GB DDR- 2 RAM.

C. 250GB SATA HDD.

d. Multi port serial card (At least four serial communication ports)

e. Windows Xp or Windows 7 or higher version

a) i5 processor or equivalent or higher processor

b) 8 GB RAM

c) 500 GB or higher SATA HDD

d) Standard I/O Ports (1 Serial, 1 VGA and 4 USB)

e) Windows 7 or higher version Operating System (OS)

7 Red colour LED were used

White colour LEDs to be used.

White colour LEDs to be used.

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8 Normal LEDs and components were used.

SMD type LEDs and components are to be used.

SMD type LEDs and components are to be used.

9 Only MLDB and PDB were multilingual

MLDB, PDB and CGDB should be multilingual

MLDB, PDB and CGDB should be multilingual

10 Device addresses to identify each display board and Multicast addresses to identify platforms

Device addresses to identify each display board and Multicast addresses to identify platforms

Display boards are assigned IP addresses

11 MDCH/PDCH should be of 8 bit microcontrollers

MDCH/PDCH should be of 8 bit microcontrollers

Display data controllers should be of 32 bit microcontrollers

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5.9 True Colour Video-cum-Train Information Display

System RDSO/SPN/TC/67/2008 Rev.1.0Many displays today support only an 8-bit color value, allowing

up to 256 possible colors.

The system shall mainly consist of:

a) Central Data Controller (CDC)

b) Central Data Switch (CDS)

c) Platform Data Controller (PDC)

d) Platform Display (PFD)

e) Coach Guidance Display (CGD)

f) Video Display Controller (VDC)

g) Indoor Video Display (IVD)

h) Outdoor Video Display (OVD)

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The PC shall be of reputed brand having minimum configuration

as mentioned below:

a) Pentium–IV or equivalent processor (2.6GHz or higher)

b) 1GB RAM

c) 80GB SATA HDD

d) DVD ROM Drive

e) Standard I/O Ports (1 Parallel, 1 Serial, 1 VGA, 2 PS/2, 2

USB, etc. (minimum))

f) Windows 2003 Server or higher version of Operating System

(OS)

g) 10/100Mbps Ethernet Interface

h) Audio Out and Audio In

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Single Line Display Board

At a Glance Display Board

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Coach Guidance Display Board

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Multi Line Display Board

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INTEGRATED

• The Integrated Passenger Information System (IPIS) will consist of Central Data Controller (CDC) loaded with software for announcement, Platform Data Controller (PDC), LED/LCD display and display boards of different sizes including Coach Guidance display boards, Platform Display Boards and At a glance Display Boards.

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Hardware Requirements

The IPIS shall consists of the following units/subsystems:-

a) Central Data Controller (CDC)b) Platform Data Controller (PDC)c) Multiline Display Board (MLDB) d) Platform Display Board (PDB)e) At-a-glance display Board (AGDB)f) Coach Guidance Display Board(CGDB)g) LED/LCD Display

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••

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• Multiline Display Board to display train Information i.e. Train number, Name, time of arrival/departure and platform number. It will show information of multiple trains at a time.

• For major stations, there should be two separate display boards for arrival & departure.

• The multiline display boards will be placed at the main entrance/ concourse of the station and platform display boards at suitable places on platforms/ foot-over bridges.

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Display Boards contd..

• PDB: Platform Display Board to display the information of the train scheduled for arrival/departure from that platform i.e. Train number, Name, time of arrival/departure.

• • AGDB: At-A-Glance Display Board for displaying information of the

train arriving/departing from that platform with coach composition.• • CGDB: Coach Guidance Display Board to indicate the position of coach

No. scheduled for arrival/departure from that platform for guidance of passengers.

• • DISPLAY: It should be possible to display train information being

displayed on Multiline Display Board on LED/LCD Display placed at different locations of the platform.

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CGDB

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Data Transfer• Data transfer from CDC to PDC shall be only on

Ethernet using standard TCP/IP protocol.

• Data transfer from CDC to all type of display boards except CGDB should be on Ethernet using standard TCP/IP protocol or on wireless using 2.4 GHz Zig-Bee module in license free band.

• PDC to CGDB it should be either on wired serial interface (RS-485) or on wireless using 2.4 GHz Zig-Bee module in license free band.

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Features of GPS clock• Digital clock should have built-in GPS receiver in stand-alone mode. A

Gold plated SMA connector shall be provided to connect GPS antenna.

• The system should have a built-in RTC (Real Time Clock) using a self-contained module having the following minimum specifications:

• a. It should be microprocessor bus oriented.• b. Self contained sub system should include Lithium, Quartz &

support circuitry. • c. It should be non volatile with over 8 years of retention of data in

absence of power.• d. The accuracy should be in order of plus or minus ONE minute per

month. • In case no GPS data is available, the clock shall display the local RTC

time. • Communication status with GPS receiver shall be indicated with a

blinking LED.

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VI. DIGITAL CLOCK WITH GPS SYNCHRONISATIONSPECIFICATION NO.RDSO/SPN/TC/62/2008

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Digital Clocks with GPS Synchronization 6.1 Introduction

The digital clocks use Global Positioning System (GPS) receiver

to receive correct time. The clocks have local battery backed Real

Time Clock (RTC) which will synchronized to the time information

received from the GPS. In case of failure of GPS system, the

clocks local RTC time will be displayed.

The digital clocks will have a built-in GPS receiver and will

synchronize time as received from the GPS.

Master clock will be used to synchronize digital clocks when wired

in network. In such cases, digital clock will work as slave clock

without any GPS receiver.

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Digital clocks with GPS synchronization are highly readable

systems consisting of one master clock and several slave clocks.

Master clock system updates its time from precision GPS data

and sends syncs periodically to slave clocks for synchronization.

Slave clocks can also work in standalone mode by updating its

time from GPS receiver.

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• Microprocessor controlled.

• Wired/Wireless communication between master and slave

clocks.

• Real time clock backup for GPS reception.

• Automatic synchronization of Real time clock, from GPS

Receiver.

• Automatic intensity control to daylight saving.

• Master clock can also be optionally driven by PC software.

• Manual setting of Real time clock, Hours and Minutes,12 Hr 24

Hr format toggle through User Interface (master clock)

6.2 Salient Features

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• Front Panel LED indicators for communication health in

master clock.

• 1 second flash on time display.

Digital Clock

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6.3 BLOCK DIAGRAM OF DIGITAL CLOCK

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� The oscillator is crystal controlled to give a stable frequency.

� A high frequency is used to keep the size of the crystal small.

� The divide by 250 gives an output of 128 pulses per second.

� These are fed to the first counter/divider which divides by 128

to give a pulse every second.

� It counts these pulses, in binary, up to 59 seconds.

� The count is shown on the first 7 segment display.

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� Since the output from the counter is in binary form, it is

converted to suit the display by the decoder.

� When the count and display reaches 59 seconds, it resets

to zero on the next pulse.

� The one second pulses are also sent to the next divider/

counter which divides by 60 to give one pulse every minute

� These pulses are counted and displayed as minutes.

� When the count and display reaches 59 minutes and 59

seconds it resets to zero on the next pulse.

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� A pulse every minute is fed to the final divider/counter.

� This divides by 60 to give one pulse every hour.

� These pulses are counted and displayed as hours.

� When the count and display reaches 23 hours, 59 minutes

59 seconds, the counters and display resets to zero.

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6.4 Network of Digital Clocks with GPS Synchronization

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THANK YOU