I. Introduction to Management Some Basics OTTO-VON-GUERICKE-UNIVERSITY MAGDEBURG BEIJING NORMAL...
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Transcript of I. Introduction to Management Some Basics OTTO-VON-GUERICKE-UNIVERSITY MAGDEBURG BEIJING NORMAL...
I. Introduction to Management
Some Basics
OTTO-VON-GUERICKE-UNIVERSITY MAGDEBURGBEIJING NORMAL UNIVERSITY
Prof. Dr. Birgitta Wolff, Marjaana Rehu, M.A.Otto-von-Guericke-University, Germany
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 2
Outline
1. Why study management at a university?
2.1 The function of „intellectual maps“
2.2 Selecting the adequate scale and mode of a model
2. Basic terminology
2.1 Why engage in economic activities?
2.2 What is a firm?
2.3 What is efficiency?
3. Economics as a theory of decision-making
3.1 Economic model of individual behavior
3.2 Modelling decision-making
3.3 Opportunity costs
3.4 Managerial decsions as a result of organizational architecture
3.5 Managerial decisions by „areas of action“
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 3
1. Why Study Management at a Universtity?
Alternatives:
Polytech, Apprenticeship, Trainee Program, Learning by Doing, Natural Talent, ...
Costs:
Time, Effort, Money, ...
Benefits:
Learn to use and even draw „intellectual Maps“
Source: www.msn.de
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 4
Example 1 (from Geography):
The Globe as a Model of the Earth
Function:
Answer questions such as
„Where is Africa?“
1.Why to Study Management at a Universtity?
1.1 The Function of „Intellectual Maps“
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 5
Example 2:
City Map of Magdeburg
Function:
Answer questions such as
„How do I get from the university to Hasselbachplatz?“
1. Why to Study Management at a Universtity?
1.1 The Function of „Intellectual Maps“
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 6
Example 3:
Campus Plan
Function:
Answer questions such as
„How do I get from Building 22 to the Faculty of Computer Science?“
1. Why to Study Management at a Universtity?
1.1 The Function of „Intellectual Maps“
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 7
Different Scales!
Scale depends on question/problem
Also: Different Modes
E.g.: Street Map, Hiking Map, Map of Canals/Rivers...
Mode depends on question/problem
However, are there
„Maps“ in Social Sciences?
1. Why to Study Management at a Universtity?
1.2 Selecting the Adequate Scale and Mode of a Model
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 8
Are there „Maps“ in Social Sciences? Models or conceptual framework (BSZ 11)
Idea of a Model:
Leave out some aspects of reality in order to understand others better.
Important:
Distinction of relevant and irrelevant aspects with respect to a given problem.
(Example of alternative models of human behavior: BSZ 30ff.)
1. Why to Study Management at a Universtity?
1.2 Selecting the Adequate Scale and Mode of a Model
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 9
Example:
Porter‘s model of five competive forces
Potential Entrants
(Source: M. E. Porter: Competitive Advantage, New York: Free Press 1985, p. 5)
BuyersSuppliers
Substitutes
Bargaining Power
Bargaining Power
Threat of new entrants
Threat of Substitute Products or Services
Rivalry Among Existing Firms
Industry Competitors
1. Why to Study Management at a Univertity?
1.2 Selecting the Adequate Scale and Mode of a Model
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 10
Example:
Porter‘s model of five competive forces rev.
(Family business)
Potential Entrants
BuyersSuppliers
Substitutes
Bargaining Power
Bargaining Power
Threat of new entrants
Threat of Substitute Products or Services
Industry Competitors
Rivalry Among Existing Firms
The Owner‘s Spouse
1. Why to Study Management at a Univertity?
1.2 Selecting the Adequate Scale and Mode of a Model
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 11
to serve a market
(provide products, services)
fulfill one‘s own needs
(use income to buy things)
Example: Selling cars to customers (serving a market), earning money while doing so and using the money to buy desired items (fulfill one‘s own needs)
Adam Smith (Wealth of Nations): „It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest.“
2. Basic Terminology
2.1 Why Engage in Economic Activities?
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 12
A „Pool of resources“:
• financial resources
• human resources
Ownership of Resources: „Property rights“
• use rights
• alienability rights (BSZ 43)
2. Basic Terminology
2.2 What is a Firm?
Source: www.nokia.fi
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 13
A „ Coalition of resource owners“:
Individual goal: income/utility maximization
Collective goal: profit maximization
Two levers of Profit Maximization:
Revenue maximization
Cost minimization
Profit Maximization
Source: www.nokia.de
2. Basic Terminology
2.2 What is a Firm?
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 14
Effectivity:
the ability of a process to achieve a given objective, to reach a target
Efficiency:
the ability to reach a given target at lowest possible cost
Example:
Street cleaning can be done slowly... or fast (at a given quality and hourly wage)
Efficiency comes in two forms (two levers, see previous slide):
- if the input is given, the output is to be maximized (Revenue maximization)
- if the output is given (target set), the amount of resources used to produce is to be minimized (Cost minimization)
2. Basic Terminology
2.3 What is Efficiency?
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 15
(BSZ 16; 30ff.)
• Utility Maximization
- one works according to one‘s individual preferences
- one wants to benefit as much as possible
• Bounded Rationality
- limits of human mental abilities, that prevent people from being able to foresee all possible contingencies and process all information
- opportunism: self-interest seeking with guile (Williamson)
3. Economics as a Therory of Decision-Making
3.1 Economic Model of Individual Behavior
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 16
Decision-making under constraints:
• Individuals have unlimited wants; however, the resources available are limited
• Individuals assign priorities to their wants and choose to invest their scarce resources into the most preferred option among the alternatives
„In essence, economics provides a theory to explain the way individuals make choices“ (BSZ 6)
3. Economics as a Therory of Decision-Making
3.2 Modelling Decision Making
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 17
Economic methods:
e.g. Analysis of marginal costs and benefits (BSZ 16)
Action should be taken if marginal benefits exceed the marginal costs
Example: Working overtime?
When one values leisure time more than the amount of money one earns in the job, the marginal costs of working are higher than the marginal benefits
Individual will select „leisure“
3. Economics as a Therory of Decision-Making
3.2 Modelling Decision Making
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 18
Individuals face trade-offs Notion of opportunity costs
„The opportunity costs of using a resource for a given purpose is its value in ist best alternative use“ (BSZ 17)
Examples:
• Ferdinand Pièch (Volkswagen AG) has to decide if to produce small, highly profitable cars, or big, prestigeous cars, such as Bugattis, or Lamborghinis, at a loss?
• You decide if you will work on an assignment or go partying.
3. Economics as a Therory of Decision-Making
3.2 Opportunity Costs
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 19
„... three critical aspects of organization:
• The assignment of decision rights within the company
• The methods of rewarding individuals
• The structure of systems to evaluate the performance of both individuals and business units“
(BSZ 5)
3. Economics as a Therory of Decision-Making
3.4 Managerial Decisions as a Result of Organizational Architecture
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 20
Who should make a decision?
„Successful organizations assign decision rights in a manner that effectively links decision-making authority with the relevant information to make good decisions“ (BSZ 11)
Nobel Price 2001 in Economics for Akerlof, Spence, and Stiglitz
3. Economics as a Therory of Decision-Making
3.4 Managerial Decisions as a Result of Organizational Architecture
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 21
Business Idea
Market Research
Financial Plan Staffing
Production Plan
Operative Financial
PlanSale
After Sale Services Resale
Product
Target Group
Demand:
What at which prices
How to finance business
Incorpor-ation
How many to hire
Qualif-ication
How to produce
Which resources
When
Inform-ation System
Accounting
Collect-ion of revenue
Guar-antees
Customer relation-ship
Ongoing relation-ships
Revenue
3. Economics as a Therory of Decision-Making
3.5 Managerial Decisions by „Areas of Action“
Prof. Dr. Birgitta WolffMarjaana Rehu, M.A.
Beijing, Sept. 2002 22
Furter Readings
Brickley, J. A./Smith, C. W. Jr./Zimmerman, J. L. (2001): Organizational Architecture, 2nd ed., Irwin Book Team.
Reekie, W. D./ Crook, J.N. (1995): Managerial Economics, 4th ed. Prentice Hall: New York, etc.