Capture and respond to customer feedback NCR Customer Voice is a customer loyalty, retention and referral tool based on the Net Promoter Score® that provides you with instant feedback of your customer’s experience. You will receive the necessary tools to turn your happy customers into an unpaid sales force and leverage the power of social media channels as a referral service.

Receive instant feedback from your customer’s responses

• Prompts your happy customers to “spread the word” through their social media channels.

• Receive customer feedback so you can follow up accordingly to constantly improve customer satisfaction levels.

Monitor your business’s reports and performance indicators

• Track the estimated dollar amount associated with your prospective business.

• Analyze individual store performance data and compare multiple store data.

• View your customers at risk, analyze server performance and track recommendations of happy customers.

I AM NCRCUSTOMER VOICE

For more information, visit www.ncr.com, or email hospitality.information@ncr.com.

Why NCR?

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. The company encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.

• Have instant access to customer feedback at your fingertips through the mobile NCR Pulse platform.

• Receive direct comments from promoters and detractors to your mobile device allowing you to take immediate action.

Highlights

• Identify your best and worst performing servers so you can adjust training needs.

NCR continually improves products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information.

All brand and product names appearing in this document are trademarks, registered trademarks or service marks of their respective holders.

© 2016 NCR Corporation Patents Pending 16HOSP5214E-0716 www.ncr.com

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Detractors

Net promoter score = % promoters - % detractors

NCR Customer Voice makes it easy for you to see your restuarant’s promoters, passives and detractors.

Passives Promoters