I Am Macon
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For details and registration email [email protected] Empower Employees! “I am Macon” is an interactive customer service program designed to unite and educate the business community about the branding of Macon as a superior visitor and meeting destination. A free 3-hour training workshop is being offered to inform and educate your employees about Macon. Trained individuals become official “Macon Tourism Ambassadors” and are empowered with information that will allow them to provide superior customer service to Macon visitors. Ambassadors are armed with useful facts, figures, and “Did You Know” anecdotes about Macon for use in customer interaction to ensure customers receive true “southern hospitality.” Remember – Helpful employees make happy customers. Happy customers spend more money. Sign-Up Now! Here’s why: ■ Free customer service training for employees ■ Happy customers ■ Interactive learning materials about Macon ■ Ongoing email newsletter ■ Certificate of completion for participants ■ Decal for your business I am Macon Monica Smith President & CEO Macon-Bibb County Convention & Visitors Bureau To understand what makes a travelers’ destination and to truly know what it has to offer, allow our staff to offer the utmost in customer service. Guests expect us to have the answers. The universal symbol for information “i” is a trusted symbol for visitors around the world. Become a Macon Tourism Ambassador. Be the “i” for Macon while you work.
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"I Am Macon" is an interactive customer service program designed to unite and educate the business community about the branding of Macon as a superior visitor and meeting destination. In 2011, the direct tourist spending in Macon was $300.15 million, so understanding how to reach out and communicate to visitors will help not only your business, but Macon. A free 3-hour training workshop is being offered to inform and educate your employees about Macon. Trained individuals become official "Macon Tourism Ambassadors" and are empowered with information that will allow them to provide superior customer service to Macon visitors. Ambassadors are armed with useful facts, figures, and "Did You Know" anecdotes about Macon for use in customer interaction to endure customers receive true "southern hospitality".
Transcript of I Am Macon
For details and registration email [email protected]
Empower Employees! “I am Macon” is an interactive customer service program designed to unite and educate the business community about the branding of Macon as a superior visitor and meeting destination.
A free 3-hour training workshop is being offered to inform and educate your employees about Macon. Trained individuals become official “Macon Tourism Ambassadors” and are empowered with information that will allow them to provide superior customerservice to Macon visitors. Ambassadors are armed with useful facts, figures, and “Did You Know” anecdotes about Macon foruse in customer interaction to ensure customers receive true “southern hospitality.”
Remember – Helpful employees make happy customers. Happy customers spend more money.
Sign-Up Now! Here’s why: ■ Free customer service training for employees ■ Happy customers ■ Interactive learning materials about Macon ■ Ongoing email newsletter ■ Certificate of completion for participants ■ Decal for your business
I am Macon
Monica SmithPresident & CEOMacon-Bibb County Convention& Visitors Bureau
To understand what makes a travelers’ destination and to truly know what it has to offer, allow our staff to offer the utmost in customer service. Guests expect us to have the answers.
The universal symbol forinformation “i” is a trusted symbolfor visitors around the world.
Become a Macon TourismAmbassador. Be the “i” forMacon while you work.
