Hybrid Productivity Solution
-
Upload
vinay-gandhi -
Category
Technology
-
view
186 -
download
0
Transcript of Hybrid Productivity Solution
Hitachi Consulting Corporate Overview
BlueSky Hybrid Productivity Solution in Cloud
1
Vinay GandhiMicrosoft Solutions Architect SharePoint | Office 365 | Azure
https://winaygandhi.wordpress.com
https://www.linkedin.com/in/vinaygandhi
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Hitachis Global Management Consulting and IT services business
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Mitchells & Butlers owns around 1,600 outlets (pubs, bars and restaurants) throughout the UK.They own around 17 brands with separate marketing campaigns and operating modelsEach outlet is managed by a General Manager Collection of outlet are overseen by Regional Business Managers (RBMs) with remit to:increase profitability and reduce lossesenhance efficiencyincrease process compliance
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Challenges
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business Challenges
Inflation of raw materialsCustomer price sensitivityProperty Rental and Maintenance CostsEconomic Pressures
Health & SafetyFood SafetyEmployment Regulation#Increasing Regulation
Cheap off-trade pricesHighly competitive marketNew entrants, mergers & acquisitions%Competitive Pressures
Smoking ban Decline in drinkingIncreasing food vs drink sales@Social Changes
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Operational Challenges
Paper based Business Checks for complianceFood temperature check / Delivery checksCan be done by GMs at the end of day or next day
Email or phone based communication between head officeWastage of human resources across 1600 outlets / 17 brands
No centralised task management systemTask were send by emailsLegal or emergency task were tracked by phone or email responses
Absence of KPI based reportingReports were send out as PDFsSeparate packs prepared for GM, RBMS, Retail and Business Directors
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business GoalsImproved Compliance and RegulationAudit compliance & food safety checksReporting & Intervention Improve Operational EfficiencyIncrease sales & reduce wasteIncrease yield per guestReduce operating costsIncrease Guest SatisfactionMaintain high qualityIncrease footfall & guest recommendationsIncrease sales per guest
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Solution
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Solution Building Blocks
User friendly mobile application to complete business checks
Centralised Task Management System to assign trackable tasks to all outlets
KPI based reporting system to aggregate data from LOB systems to present ONE view
Enterprise collaboration platform and social network
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Technology Building Blocks
Hybrid SharePoint / SSIS application for task managementTask Management
SharePoint Online Team sites and YammerCollaboration
Nintex mobile app to submit online and offline forms
Business Checks
SSIS, SQL DWH and Excel Services and SharePoint Online for KPI ReportingKPI Reporting
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Solution Architecture
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business Checks
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business ChecksRequirements1600 outlets* 365 days * 15 checks * 5 times per day ~ 4 million rows per year
Forms need to be mobile friendly and user friendly
Most outlets have Wi-Fi black out zones
Business checks forms to be designed by business usersSharePoint Power UserWYSIWYGSolution ApproachCompared Nintex, Formotus and Custom Development options to choose Nintex mobile forms:Highly customisable forms using WYSIWYG editorDifferent layout for different form factors / resolutionsData submitted to SharePoint list that power user can instantly viewCost of per user licence1 list per business checkCreated a bespoke solution to drain data from SharePoint list to on-premise SQL Data Ware House using:SSISCSOM API
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business Checks
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
7/8/201617
2 minutes
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business ChecksEnd to End
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Business Checks
Daily Dashboard for GMEHO ReportMobile Forms
Screenshots
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Task Management
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Task Management SystemRequirementsTasks1600 outlets* 365 days * 2 tasks per day ~1m rows per yearTask can be assigned to collection of pubs, regions, brandsEmergency task need be highlightedPlanned tasks are part of brand calendarTasks must be tracked and reported on
Brand CalendarsOutlook calendar were usedBrand Calendar are distinct for each brand / 17 brands
Solution ApproachTasksCreated a bespoke system using SharePoint lists managed metadata, SSIS packages and excel services to assign and track tasks
Brand CalendarUsed out of the box calendar list template with calendar overlays and filtered views to display brand activity calendars
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Task Management SystemEnd to End
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Task Management SystemTasks
Comms team assign about 5 to 10 thousands tasks in weekEmergency task are highlighted on Outlet home
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
JQuery WebPartVisual Webpart for SharePointOnline
1. Develop the HTML and upload into the html folder in site asset library2. Develop the CSS and upload the file in CSS folder in site asset library3. Develop a simple JS file with following code and upload the file in JS folder in site asset library
4. Edit a page and add script editor webpart to add code similar as below5. From here one can use JSOM skills, JavaScript, JQuery skills to pull data from SP lists and present in what ever way they like
https://winaygandhi.wordpress.com/2015/05/31/traditional-style-web-part-for-sharepoint-online/
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Task Management SystemBrand Activity Calendar
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
KPI Reporting
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
ReportingRequirementsData from 10 lines of business applications
All the existing systems are on-premise and can produce data feed
Single view of data
Aggregate data to present KPI figures for RBMs and Regional DirectorsPeople, Guest, Sales and Waste
Dashboarding capability with ability to drill downSolution ApproachData sources will produce consistent timely data feeds in CSV format
SSIS will run the ETL process to transform the database for reporting purpose
SSIS scheduled package will create the report for based on excel template
Excel report uploaded to document libraries
KPI figures for regions and outlets are directly updated in SharePoint lists
Connected web-parts and Visual JQuery webparts are used to view the excel services dashboards and KPI measurements
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
KPI ReportingEnd to End
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
KPI ReportingScreenshots
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Hospitality Solution
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Hospitality Solutions
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Hospitality Video3 minutes
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Finally
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
SummaryNintex Mobile Forms
SharePoint Online lists can handle large volume of data
Visual Webpart for SharePointOnline
Hybrid BI solution with on-premise database and integration services
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
Q&A
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.
10K for BiPolar UK Charity
Thank YouTo DonateText VIGA99 10 to 70070
2015 Hitachi Consulting Corporation. All rights reserved. Proprietary and confidential.