Human Resources A Management Perspective
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Transcript of Human Resources A Management Perspective
www.GideonGroup.net October 18, 2014
Human ResourcesA Management Perspective
Prepared for Kingdom Business Association
Faith Christian Center
www.GideonGroup.net October 18, 2014
Overview• Introduction • Connie Robinson
• Learning Objectives • Hiring & Staffing • Compensation & Benefits • Training & Certification • Time & Attendance • Outsourcing • Policies and Procedures • Record Keeping/Legal Requirements
Introduction■ Connie Robinson,Vice President, The Gideon Group
• 20 years of Human Resources experience.
• Managed Diversity Sourcing and Recruitment for Motorola’s $8 billion Semiconductor Products Sector. Prior, directed HR Division for the Arizona Supreme Court. Managed HR for Pinnacle West Capital Corporation and the Dial Corporation.
• Management graduate from Arizona State University, a Valley Leadership Alum and Kellogg/Women’s Funding Network Non-Profit Leadership Development and Philanthropy graduate and Board member.
www.GideonGroup.net October 18, 2014
www.GideonGroup.net October 18, 2014
Learning Objectives• Effective Human Resource Planning
• Understand When and How to Recruit, Hire and Staff
• Understand Compensation and Benefits for your Work Environment
• Understand Appropriate Training & Professional Development
• Managing Time and Attendance
• When to Implement Effective Policies and Procedures
• Federal and State Compliant Recordkeeping
Hiring & Staffing
• Employment Forms: • Employment Application • W 4 – Federal Tax Withholding • A 4 – State Tax Withholding • I-9 – Employment Eligibility • E-Verify – Employment Eligibility (Enroll your
company)www.GideonGroup.net
October 18, 2014
www.GideonGroup.net October 18, 2014
Hiring & Staffing
Job Description • Essential Function
• Job Posting
• Interview Process
• Applicant vs Candidate
• Background/Reference Checks
• Making the Job Offer
www.GideonGroup.net October 18, 2014
Compensation & Benefits■ Onboarding/New Employee Orientation
• Explanation of employee benefits • I-9, E-Verify • HIPPA • PPO versus HMO medical insurance • PTO, sick, vacation, personal, holiday • Family Medical and Leave Act (FMLA) • COBRA (Consolidated Omnibus Budget Reconciliation Act)
■ Exempt vs. Non Exempt Employees • Fair Labor Standards Act • Exempt from Overtime
■ Salary Range/Starting Salary Range
www.GideonGroup.net October 18, 2014
Training and CertificationProfessional Development
Understand Workplace Dynamics • Information
• Attitudes and Behaviors
Appropriate Leadership Competencies • Communication • Ethics • Performance Management • Employee Development
www.GideonGroup.net October 18, 2014
Time & Attendance
Attendance Policy • Operating Hours • Overtime • Salaried • Hourly
Outsourcing • Reasons for Outsourcing • The Decision to Outsource: Staff or Consultant
www.GideonGroup.net October 18, 2014
Policies and Procedures (It’s about more than a procedure)
A Holistic Workplace Design Approach
• Leadership around the corporate policy • Policies that transform the organization • Clear and fair belief and value statements • Foundation/platform for corporate culture • Employee handbook/HR handbook • “Must implement” policies
Policies Mandated versus Voluntary
• Purpose • Policy • Policy Guidelines/Procedures • Employment— • Diversity Statement - Voluntary • At-Will Employment - Mandated • EEO (Equal Employment Opportunity) - Mandated • Harassment Policy - Mandated • Immigration Reform and Control Act of 1986 (I-9) – Mandated • HIPAA – Health Insurance Portability & Accountability Act - Mandated • Reference/Background Verification Policy - Voluntary
www.GideonGroup.net October 18, 2014
Policies cont’dEmployee Relations - •ADA – Americans With Disabilities Act - Mandated •AIDS Policy - Mandated •Anti-Fraternizing Policy - Voluntary •Confidentiality and Business Ethics Policy - Voluntary •Dress Guidelines - Voluntary • Internet, Electronics Communications Policy - Voluntary •Employee Counseling and Progressive Corrective Action - Voluntary •Employee Privacy Policy - Voluntary •Exit Interview Policy - Voluntary •Non-Smoking Policy - Mandated •Sexual Harassment Policy - Voluntary
www.GideonGroup.net October 18, 2014
Policies cont’d•Solicitation on Company Property Policy - Voluntary
•Substance Abuse Policy - Voluntary
•Violence in the Workplace Policy – Voluntary
•Benefits And Career Development: ■ Employee Holidays Policy - Voluntary ■ Family and Medical Leave Act - Mandated ■ Jury Duty - Voluntary ■ Tuition Reimbursement and Education Assistance - Voluntary ■ Internal Job Opportunity - Voluntary
www.GideonGroup.net October 18, 2014
HR Forms• Consent to Release Information • Confidential Self-Identification • Veterans Self-Identification • Employee Leave of Absence Request Form • Internal Job Offer Sheet • Maternity Leave Agreement • Glossary of Frequently Used Terms
www.GideonGroup.net October 18, 2014
www.GideonGroup.net October 18, 2014
Recordkeeping/Legal Requirements
EEOC Regulations •Medical/Benefits Files – 7 years • Personnel/Employment Records
■ One year ■ Payroll records – 3 years
• Personnel Files ■ What to include – 7 years • Performance Appraisals • Salary Adjustments • Confidential Information/Forms • Recognition Letters, Certificates,
■ Where should the files be kept • Confidential and Locked
■ “Need to Know”
www.GideonGroup.net October 18, 2014
Summary
• Leadership • Effective Hiring • Compensation & Benefits Planning • Training & Development • Time & Attendance Preparation • When Outsourcing is Appropriate • Policies & Procedures Implementation • Recordkeeping & Documentation