Human Resource in Recession
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Transcript of Human Resource in Recession
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HUMAN RESOURCE
MANAGEMENT IN RECESSION
Submitted By: Group 08Jayant Gadi (IPMX05021)
Dr. Khushi Ram (IPMX05023)
Medha Gupta (IPMX05030)
Mohit Jain (IPMX05031)
Nidhi Singh (IPMX05035)
Puneet Malik (IPMX05040)
Vivekananda Jha (IPMX05069)
July 2012
Human Resource Management Project
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Key HR Challenges During Turbulent Times
Slashed Budgets
Decimated Departments
Low Employee Morale
Organizational Restructuring
Short Vs Long term Planning
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HR PRACTICES AND PROGRAMS
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Practices and Programs
HR Practices
hard HR practices
Curbs on pay & bonuses
Headcount reductions
Cuts in working time
Curbs on recruitment & promotion
Productivity measures
soft HR practices
Communications
Engagement & involvement
Training, talent management &
staff redeployment
Larger pay cuts for higher-paid
Direct Cost Reduction Maintain Motivation and Commitment
Balance Between Cost Reduction and Maintaining Motivation &
Commitment
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HR BEST PRACTICES IN RECESSION
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Agile Talent Management Policies & Systems
Ensure updated organization policies
Optimization of operational capability
Across the board productivity and efficiency improvements
Flexible workweek scheduling to maximize production and cut overhead costs
In 2010-11, a policy on advance travel bookings for sales teams (unless approved
by head of department) was introduced to reduce travel chares associated with last
moment bookings
Volvo
Cost Controlling policies
Increase in working week from 37.5 to 40 hours
Playing a key role as a strategic partner on line of Ulrich-style business partnermodel
Universal and Transversal Policy approach
Global framework for diversity management based on Innovative thinking and
best practices at subsidiary
Shifting of 300 jobs to China as part of world-wide restructuring programme
announced by Ericsson headquarters
Ericsson, Ireland
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Agile Talent Management - Compensation
Redesign compensation schemes
Cancellation of several benefit schemes
Additional component was added to the salaries to increase net take away
Long term benefits were curtailed, but increased cash in hand for employees
Bonus payments were deferred
Tata Motors, India
Basic-salary component was reduced leading to lesser companys liabilities for
EPF and Gratuity components
Reduction in basic pay was compensated by increase in other components which
were not linked to it
Mindtree, India
Committed 4.5% merit based pay hike in 2007 to trade union, which couldn't be
met in 2009
In 2010, HRD negotiated for 4.5% merit based pay hike in two tranches of 2010
along with appointment 50 temporary workers on permanent rolls
Medtronic, Ireland
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Agile Talent Management Performance Management
Monitor productivity aggressively
Performance linked pay
Focus - key employees
Quick wins
Competency-based management Keeping required present & future
competencies in mind
Performance Managements system that monitors and guides formation of
competencies
Ericsson, Ireland
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Agile Talent Management Training
In 2008-09, all India sales force was trained extensively on the product andprocess at one locationDealer sales force was given product and soft skills training at the manufacturingplant itselfJamshedpur plant was shut down for 4 days and employee were given leave
Tata Motors, India
Initiated the six-sigma based process improvement programs and certification foremployees
Mindtree, India
No budget reductions for peoples skills and competencies developmentEricsson, Ireland
Senior managers interacted informally with all employees on an on-going, day-to-day basis, whether this is over lunch, in the car park or at work stations
Medtronic, Ireland
Cross training of resources for making them employable in different roles during
downturn Late CK Prahlad (Management thinker and guru)
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Agile Talent Management Retain Top Talent
Retain top talentIdentify the real top potentials and to strengthen their development program
Agile Talent Management Reward & Recognition
Make emotional R&R mandatory - Budget part of the day, part of the week, and part
of the month for them to recover from toxic emotions and to restore their sense of
what is good and true, better and possible
Allow frequent walks in the woods
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Agile Talent Management Internal communications
Extensive discussion to devise communication strategy with wider management
team and VP, HR at parent subsidiary in Minneapolis
Managers at all levels were briefed and equipped to cascade relevant information
and curtail grapevinesCommunication based on business rationale, of emerging from crisis as a stronger
and better company, for the pay cuts and promotions freeze
Cooperative and mutual-gains negotiations with the Trade union
Medtronic, Ireland
CXO and HR head participated in meetings to communicate rationale behind
changes
Q&A based discussion with the employees
Medtronic, Ireland
Organizations that are frank in their internal communications about the difficult
times and resulting cost-cutting measures foster credibility with the workforce
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CRISIS AS AN OPPORTUNITY
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Crisis as an Opportunity
Evaluating performance with quantifiable metrics is a priority Systems are in
place, problem is with execution
The senior management expects all the support functions to bring innovative ideas
and solutions which will lead to stronger organization, when the next growth eracomes
having the right policies and practices for the new slimmeddown and
muchchanged world
Chief People Officer at McDonalds aptly summarizes it: theres going to be a lot
of pressure to cut back budgets, but those HR departments (and employers) that
maintain the focus on core, longerterm objectives will emerge as successful in
the long run
Process is perpetual - you help to bind employees emotionally to the
company not only in bad times, but also in good times when there is
a lot of competition
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References
Roche, William K. Human Resources in the Recession: Managing and Representing
People at Work in Ireland 14 July 2012
http://www.ucd.ie/t4cms/Human%20Resources%20in%20the%20Recession%20B
ook%20Manuscript.pdf
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THANK YOU