Human Interface Guidelines for iOS-Platforms

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Human Interface Guidelines for iOS-Platforms Martin Ebner The presentation bases on http://developer.apple.com/library/ios/#documentation/UserExperience/ Conceptual/MobileHIG/Introduction/Introduction.html (iOS - V 2013-03-01) https://developer.apple.com/library/ios/documentation/userexperience/ conceptual/mobilehig/MobileHIG.pdf (iOS - V 2014-02-11)

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Vorlesungsunterlagen zur Lehrveranstaltung "Mobile Applications" an der TU Graz, 2014

Transcript of Human Interface Guidelines for iOS-Platforms

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Do we need Usability?

http://www.flickr.com/photos/rdolishny/2760207306

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The future is mobile

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Future is mobile

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iPhone / iPadjust another device?

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"The iPhone generates 33% of all mobile smartphone traffic worldwide and 50% in the US."

http://www.flickr.com/photos/pleasewait/2272096624

AdMob Mobile Metrics, 2009 http://de.admob.com/s/solutions/metrics?_cd=1

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http://www.appleinsider.com/articles/09/08/14/apples_iphone_3gs_has_99_percent_satisfaction_rate.html

A total of 99 percent of 200 respondents to a RBC/IQ ChangeWave survey in August said they are satisfied with their

iPhone 3GS, with 82 percent of those "Very Satisfied."

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http://www.appleinsider.com/articles/09/08/14/apples_iphone_3gs_has_99_percent_satisfaction_rate.html

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Apps usable for everyone?

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Application Definiton Statement

{your differentiator} {your solution} for {your audience}

ADS„ ... pick the few features, most frequently used, by the majority of your users, most appropriated for the mobile ...“

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{easy to use} {digital photo sharing} for {casual iphone users}

Example:

{easy to use} {digital photo sharing} for {professional iphone users}

Note - this is a new app

ADS„ ... pick the few features, most frequently used, by the majority of your users, most appropriated for the mobile ...“

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

ADS„ ... pick the few features, most frequently used, by the majority of your users, most appropriated for the mobile ...“

• Elegant solution: you must solve a user's problem and solve it eleganty

• Great usability: solide app hierarchy, clean layout

• Gorgeous application icon: hey, the icon is the brand of your product!

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App Design Strategy

„ ... great apps begin with a great idea ...“

• Create an App Definition Statement (ADS)

• List all the features you think users might like

• Determine who you users are

• Filter the feature list through the audience definition

• Tailor Customization to the task

• Prototype and iterate

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

iPhone - HI Guidelines

Planning your mobileSoftware Product

Designing the UserInterface of yourmobile Application

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

iPhone / Android- HI Guidelines

Planning your mobileSoftware Product

Designing the UserInterface of yourmobile Application

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

iPhone OS PlatformRich with Possibilites

http://www.flickr.com/photos/shuffle-art/1441940051

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Platform Differences 1/2„An iPhone OS-based device is not a desktop or laptop computer, and an iPhone application is not the same as a desktop application.“

• The display is paramountCompact Sreen Size - 480*320 pixels (iPhone 3 and lower), 960*640 pixels (since iPhone 4), 1024*768 pixels (iPad) - since Retina even more

• Device orientation can change to any time

• Memory is not unlimted

• Apps Respond to gestures, not clicks

• One screen at a time

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Platform Differences 2/2„An iPhone OS-based device is not a desktop or laptop computer, and an iPhone application is not the same as a desktop application.“

• Preferences are available in settings

• Apps have a more or less just on single window

• Minimal User Help

• Two Types of Software Run in iOS

• Safari on iOS provides the Web Interface

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What Are Your Options?„Depending on the implementation details and its intended audience, some types of software may be better suited to your needs than others.“

• An iPhone Application (available in App Store)

• Web-only Content (compare http://itunes.tugraz.at): - Web Application - Optimized webpage - Compatible webpage

• Hybrid Applications (access to web content)

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

3 Application Styles„... applicaton styles, based on visual and behavioral characterstics, data model, and user experience.“

• What do you expect to be the user‘s motivation for using the application?

• What do you itend to be the user‘s experience while using the application?

• What is the goal or focus of the application?

• How does the application organize and display the information people care about?

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Productivity Applications„ ... enables tasks that are based on the organization and manipulation of detailed information“

• Organizing the list

• Adding and subcontracting

• Drilling down, performing tasks on reached level

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Utility Applications„ ... perfoms a simply task that requires a minimum of user input.“

• visually attractive

• enhancement of information display

• Organize of information into a flattened list of items; no hierachy

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Immersive Applications„ ... offers a full-screen, visually rich environment that‘s focused on the content and the user‘s experience with that content“

• tends to hide much of device‘s user interface

• use of nonstandards controls appropriate

• information presentation in the context of game-play, story or experience

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Choosing an App Style

„When in doubt, keep it simple.“

• Pare the feature list to the minimum

• To bring ideas from you desktop application to an iPhone application, apply the 80-20 rule (the largest percentage of users will use a very limited number of features)

• Find the core tasks

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Case Study: Mail„ ... when people are mobile, their needs for an email application are simpler, and they want access to core functionality quickly.“

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Design the App For the Device„... you need to make sure that your app looks and feels like it was designed expressly for an iOS-based device.“

• Embrace iOS UI paradigms (controls should look tappabel, App structure should be clean, ...)

• Ensure that unvirsal apps run well on both(iPhone and iPad)

• Reconsider web-based designs

• Tailor customization to the task

• Prototype and Iterate

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iPad Human Interface Guidlines - Martin Ebner 2010http://www.flickr.com/photos/changecase/3545891009

Layout Principles

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Interaction by people

„Make it easy for people to interact with content.“

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Focus

„Make it easy to focus on the main task.“

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Visual Weight„Use visual weight and balance to show users the relative importance of onscreen elements.“

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...

„be prepared ...“

• Use alignment to ease scanning and communicate groupings or hierachy

• Make sure that users can understand primary content

• Be prepared for changes in text size

• As much as possible, avoid inconsistent apperances in your UI

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iPad Human Interface Guidlines - Martin Ebner 2010http://www.flickr.com/photos/scolirk/4652688063

From iPhone to iPad Application

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iPad Human Interface Guidlines - Martin Ebner 2010

Compatibility Mode„Unmodified, iPhone applications are running in a compatibility mode on iPad, but it does not give them the device-specific experience they want.“

• Games and other immersive iPhone applications may not need much change in information architecture, because they are experience driven. In general they need a siginificant revision of artwork and interaction.

• iPhone productivity applications tend to require some rearchitecting of the information hierachy, in addation to an enriched UI and an enhanced user experience.

• Utility applications need be reenvisioned for iPad so that they can take advantage of the larger screen.

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iPad Human Interface Guidlines - Martin Ebner 2010

Running on the iPhone 5„... many apps look good simply by displaying more of their existing UI ...“

• Allow more content to be revealed automatically

• Stretch content regions

• Stretch background areas between content regions

• Recenter dominant visual elements

• Expand custom artwork

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Human Interface Principles

http://www.flickr.com/photos/wonderlane/4315076635

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Great User Interface„ ... follows human interface design principles, that are based on the way people think and work, not on the capibilities of the device.“

• Methaphors (playback control, sliding on-off switching, ...)

• Direct Manipulation (with the Multi-Touch Interface)

• Consistency (application has to take the standards)

• Feedback (must be immediate)

• User Control (user, not the application must initiate and control actions)

• Asthetc Integrity (how well the appearance of you application integrates with your functionality)

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User Experience Guidelines

http://www.flickr.com/photos/rivalee/2939042459

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Focus on the Primary Task„An iPhone Application that establishes and maintains focus on its primary functionality is satisfying and enjoyable to use“

• What is most important in each context?

• Is the provided information essential, does a user need this information right now?

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Build in Simplicty/Ease of Use„ ... users are probably doing other things while they simultaneously use your application“

• Elevate the content that people care about

• Think Top Down - High level Information near the top of the screen

• Minimize text input and Keep essential information succinctly.

• Make usage easy and obvious

• Give people a logical path to follow

• Provide a fingertip-size target area for all tappable elements (calculator example: 44*44 pixel)

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Communicate Effectively

„ ... avoid technical jargon in the user interface“

• Feedback is important

• use user-centric terminology

• Enable collaboration and connectedness

• Start Instantly

• Always be prepared to stop

• Don‘t quit programmatically

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Support Gestures Appropriately„To ensure that your application is discoverable and easy to use, therefore, try to limit the gestures you require to the most popular.“

Users Know the Standard Gestures

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Think about each detail

„ ... iOS devices are personal devices, but ...“

• Downplay File-Handling Operations

• Enable Collaboration and Connectedness

• De-emphasize Settings

• Brand appropriately

• Make search quick and rewarding

• Use UI Elements consistently and correctly

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Graphical Interface - don‘t forget about it„ Rich, beautiful, engaging graphics draw people into an application and make the simplest task rewarding....“

• Consider Adding Physicality and Realism

• Delight People with Stunning Graphics

• Use subtle Animation to communicate

• Ask People to save only when necessary

• Handle Orientation Changes

• Be Configurable If Necessary

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For iPad 1/2

• Enhance Interactivity

• Reduce Full-Screen Transitions (update only the areas of the UI that need it)

• Restrain your information hierachy (more information in just one place)

• Migrate Toolbar Content to the Top

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For iPad 2/2

• Does the task require more than one type of input?

• Does the taks require people to drill down through a hierachy of views?

• Might people want to somethingin the main view before theyfinish the task?

• Is the task fairly in-depth and does it represent one of theapplication‘s main functions?

„Consider Using Popovers for some modal tasks...“

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iOS Technology Usage Guidlines

http://www.flickr.com/photos/intherough/4263146374

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iCloud Storage„iCloud storage helps people access the content they care about regardless of which device they are currently using.“

• Respect the user‘s iCloud account

• Determine which types of information to store

• Make sure your app behaves reasonably when iCloud storage is unavailable

• Avoid asking users to choose which documents to store

• Warn users about the consequences of deleting a document

• Be sure to include the user‘s iCloud content in searches

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Routing„Maps displays a list of routing apps when people want transit information for a route.“

• Focus on the route

• Provide information for every step of a route

• Enrich map views with additional information

• Give users different ways to sort mulitple transit optionss

• Consider using push notifications

• When users transition to your app from Maps, don‘t ask them to reenter information

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Social Media„People expect to have access to their favorite social media accounts regardless of their current context.“

• Give users a convinient way to compose without leaving your app

• Avoid asking users to sign into a social media account

• Consider using an acitivty view controller to help users choose one of their social media accounts

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Multitasking„ Multitasking allows people to switch quickly among recently used applications, because apps can be suspended in the background when they are quit.“

• Be ready for interruptions, and ready to resume

• Make sure your UI can handle the double-high status bar

• Be ready to pause activities that require people’s attention or active participation

• Ensure that your audio behaves appropriately

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Multitasking„ Multitasking allows people to switch quickly among recently used applications, because apps can be suspended in the background when they are quit.“

• Use local notifications sparingly

• When appropriate, finish user-initiated tasks in the background.

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Notification Center 1/2„... gives a user a single, convenient place in which to view notifications from their apps.“

• Keep badge contents up to date

• Don‘t send multiple notifications for the same event

• Provide a custom message that does not include your app name

• Provide a sound that users can choose to hear when a notification arrives

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Notification Center 2/2„iOS apps that support local or push notifications can use the following notification styles.“

Banner

BadgeAlert

Sound

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AirPrint„ ... users can wirelessly print content from your application“

• Use the system-provided Share button

• Display the Print item when printing is a primary function in the current context

• If appropriate, provide additional printing options to users

• Don’t display print-specific UI if users can’t print

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

iAd„ ... you can allow advertisements to display within your application and you can receive revenue when users see or interact with them“

• standard banner (SB) / medium rectangle banner (MRB) / full screen banner (FSB)

• Place the banner view appropriate (SB: bottom of the screen; MRB: should not interfere with the content; FSB: when there are interludes in the user experiences)

• Ensure that banner views appear when it makes sense in your application

• As much as possible, display banner ads in both orientations

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iAd„ ... you can allow advertisements to display within your application and you can receive revenue when users see or interact with them“

• Don’t allow SB or MRB to scroll off the screen

• While people view or interact with ads, pause activities that require their attention or interaction

• Don’t stop an ad, except in rare circumstances

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Using Sound„ ... users always expect to hear alarms that they have set.“

• Ring/Silent Switch (avoid sound if it is not explicity set)

• Volume Buttons (the user always decided the loudness)

• Headset and Headphones (plug in headsets means sound has to be set privately)

• Wireless audio (disconnection = pause, connection = no pause)

• Defining the Audio Behavior is essential task

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Starting„iPhone Application should start instantly so users can begin using them without delay“

• Avoid asking people to supply setup information

• Display a launch image

• Avoid displaying an About window, splash screen, disclaimer, licence agreements or another tpye of startup experiences

• Launch in default orientation (iPhone: portrait; iPad: current device orientation)

• Delay a login requirement for as long as possible

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Stopping„iphone Applications should never quit programmatically; an iOS app never displays Quit or Close Option“

• Be prepared to receive an exit or terminate notification at any time.

• Save the current state when stopping

• Avoid alerts

• User has to decide if continuing you application or pressing the Home Button

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Settings and Configuration„It‘s best when iPhone application do not aks users to specify any settings at all“

• Focus your solutions on the needs of 80 percent of users

• Get as much information as possible from other sources

• If you must ask for setup-information, prompt users to enter within your application

• Offer configuration options in the main user interface or on the back of a screen

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

....„Don‘t provide a button for a built-in action, because users will wonder why there are two ways to do the same thing in your application“

• Support Copy and Paste

• Support Undo and Redo

• Enabling Push Notifications (delivery is not guaranteed)

• Providing Search and Displaying Search Results

• Using the User‘s Location

• VoiceOver and Accessibility

• Edit Menu

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....„Don‘t provide a button for a built-in action, because users will wonder why there are two ways to do the same thing in your application“

• In App-Purchase

• Game Center

• Location Sercies and Data Privacy

• Quick Look Docoment Preview

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

iPhone / Android- HI Guidelines

Planning your mobileSoftware Product

Designing the UserInterface of yourmobile Application

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Brief Tour of the Application User Interface

http://www.flickr.com/photos/ari/4314027331

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Main parts of application screen„Every application, regardless of type, has an application window“

• Status Bar

• Navigation Bar

• Tab Bar

• Tool Bar

• Search Bar

• Scope Bar

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Users are accustomed to the look and behavior of standard views and controls

http://www.flickr.com/photos/r_catalano/4180965353

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Status Bar„People expect to see the current battery charge of their device; hiding this information [...] is not an ideal user experience“

• Don‘t create a custom status bar

• hiding status bar in case of immersive application (carefully decision)

• important bar (cell signal strength, network, battery)

• Choose a status bar content color that coordinates with your app

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Navigation Bar„ ... enables navigation through an information hierachy and, optionally, managment of screen contents.“

• Consider putting a segmented control in a navagation bar at the top level on an app

• Avoid crowding a navigation bar with additional controls

• Make sure text-titled buttons have enough space between them

• As much as possible, make sure that the look of a customized navigation bar is consistent throughout your app

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Tool Bar„ ... performs actions related to objects in the current view.“

• Include the most frequently used commands that make sense in the current context

• Use Iconx if you need to put more than three items in a toolbar

• Make sure text-titled buttons have enough space between them

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Toolbar and Navigation Bar Buttons

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Tab Bars„ ... gives people the ability to switch between different subtasks, views, or modes.“

• In general, use a tab bar to organize information at the app level

• Don‘t remove a tab when its function is unavailable

• On iPad, avoid crowding the tab bar with too many tabs

• On iPad, avoid creating a More tab.

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Search Bars„ ... accepts text from users, which can bue used for a search“

• ... maybe with different buttons

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Scope Bar„ ... - which is available only in conjunction with a search bar - helps users define the scope of a search“

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Activity„ ... represents a system-provided or custom service ...“

• each activity is represented by an icon and a title

• give users access to a custom service

• describe succintly your service

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„ ... that is, a mode in which something exists or is experienced ... “

Modal Context

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Table View (1/2)„ ... presents data in a single-column list of multiple rows.“

• provide feedback when user select a list item

• display content immediately

• plain / group style

• different table-view elements

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Table View (2/2)„ ... presents data in a single-column list of multiple rows.“

• table view elements

• different types of table views

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Text View

„ ... is a region that displays multiple lines of text ....“

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Collection View„ ... manages and ordered collection and presents them in a customizable layout...“

• display a set of items

• don‘t use it when a table view is a better choice

• make it easy to select an item

• use caution if you make dynamic layout changes

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Map View

„ ... presents geographical data ...“

• Let users interact with the map

• Use the standard pin colory in a consistent way - Red (destination point) - Green (starting point) - Purple (user-specified point)

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Web View

„ ... is a region that can display rich HTML code ...“

• avoid using a web view to create an app that looks and behaves like a mini webbrowser

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Scroll View„ ... helps people see content that is larger than the scroll view‘s boundaries ...“

• support zoom

• display only one scroll view at a time

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iPad Human Interface Guidlines - Martin Ebner 2010

iPad only: Popover (1/2) „... is a transient view that can be revealed when people tap a control or an onscreen area. “

• can contain table, image map, text, web or custom views

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iPad Human Interface Guidlines - Martin Ebner 2010

iPad only: Popover (2/2) „... is a transient view that can be revealed when people tap a control or an onscreen area. “

• save users‘ work when they tap outside a popover‘s border

• ensure that the popover arrow points as directly as possible to the element

• make sure people can use popover without seeing the application content behind it

• only one popover should be visible onscreen at a time

• avoid making it too big

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iPad Human Interface Guidlines - Martin Ebner 2010

iPad only: Split View (1/2)„... is a full screen view that consits of two side-by-side panes. “

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iPad only: Split View (1/2)„... is a full screen view that consits of two side-by-side panes. “

• only available in iPad

• use to display persistent information in the left pane and related details in the right pane

• both panes can contain table, image, map, text, web or custom views as well as navigation bars, tool bars or tab bars

• avoid creating a right pane that is narrower than the left pane (left pane is fixed to 320 points in all orientations)

• indicate the current selection in the left pane

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Alerts„ ... give users criticial information in a highly visible way. “

• minize the number of alerts

• ask for confirmation

• single / double button alert

• As much as possible, avoid „you“, „ your“, „me“ and „my“

• use a sentence fragment

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Action Sheet

„ ... appears as the result of a user action ... “

• no display of a textual message

• use red for the button that performs a potentially destructive action

• the closer the top, the more visible

• be aware of mistakenly tapping the bottom button instead of Home button

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Different Application Controls„Remember that users expect familiar controls to behave as they to in the built-in applications.“

• Activity Indicators

• Date and Time Pickers

• Disclosure Buttons

• Info Buttons

• Labels

• Page Indicators

• Pickers

• Progress Views

• Rounded Rectangle Buttons

• Search Bars

• Segmented Controls

• Sliders

• Text Fields

• Refresh Control

• ...

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Creating Custom Icons and Images / Branding / Color / Typography

http://www.flickr.com/photos/conorpendergrast/2634918994

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Application Icons„This is a place where branding and strong visual design should come together into a compact, instantly instantly recognizable, attractive package.“

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Launch Images„To enhance the user‘s experience at application launch ... .“

• should not an about window, branding elements

• measures 320*480 pixel (640*960 high resolution; 640*1136 iPhone 5)

• it is solely intended to enhance the user‘s perception, as quick launch, ready for use

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Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Icons for ...

„do not redesign standard buttons“

• simple and streamlined

• not easily mistaken

• readily understood and widely acceptable

• Use color and shadow judiciously to help the icon tell its story

• Create an idealized version of the subject rather than using a photo

• Don‘t use replicas of Apple products

Page 100: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Icons for ...

„do not redesign standard buttons“

• use universal imagery, easy recognizable

• generate an idealized version

• use transparency when it makes sense

Page 101: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Tips for Creating Great Artwork „The Retina display allows you to display high-resolution versiony of your art and icons.“

• Richer in texture, more detailed and more realistic

• Scale up your original work up to 200%

• Add detail and depth

• More realistic and more detailed

Page 102: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Branding „Succesful branding involves more than adding brand assets to an app“

• Incorporate a brand‘s asset in a refined, unobtrusive way

• Don‘t take space away from content people care about

• Resist the temptation to display your logo througout the app

Page 103: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Color 1/2„ ... helps indicate interactivity, impart virtality and provide visual continuity.“

• If you create multiple custom colors, make sure the work well toegehter.

• Pay attention to color contrast in different contexts.

• Be aware of color blindness

Page 104: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Color 2/2„ ... helps indicate interactivity, impart virtality and provide visual continuity.“

• Consider choosing a key color to indicate interactivity and state

• Color communicates, but not always in the way you itend

• Avoid using the same color in both interactive and noninteractive elements

• In most cases, don‘t let color discract users

Page 105: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

Typography

„ ... should always be legible.“

Page 106: Human Interface Guidelines for iOS-Platforms

Human Interface Guidlines for Mobile Applications - Martin Ebner 2014

http://www.youtube.com/watch?v=jdExukJVUGI

iPad - New Way for Applications

Page 107: Human Interface Guidelines for iOS-Platforms

Graz University of Technology

SOCIAL LEARNINGComputer and Information Services

Graz University of Technology

Martin Ebner

http://[email protected]

Slides available at: http://elearningblog.tugraz.at

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