Human inspection in a digital world
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Transcript of Human inspection in a digital world
Human Inspection in a Digital WorldTIC Firms Must Self-Disrupt to Prevent Catastrophic Disruption
Disruptive Innovation is Here.
Companies around the world are using technology to break and re-form their
businesses, towards more productive and profitable processes.
Limitless Customer Demand
Demand is a growing constant in the TIC market. Companies around the world require testing, inspections, and certifications on an
ongoing basis.
Bolting On Growth
One of the ways global TIC firms respond to customer demand is the “bolt-on” strategy
of mergers and acquisitions.
State of TIC Firms: Worldwide
Customer demand and M&A activity have irreversibly altered the TIC landscape. Size is
king, and the business has become a staffing arms race.
Avoiding Disruption Risks Destruction
Change is scary. But change is happening. It’s time to self-disrupt, and invert the
competitive rules...or bury your head in the sand, and follow the lead of companies that
avoided disruption.
Cautionary Case: Kodak
As a stalwart film business, Kodak declared bankruptcy in 2012 despite identifying
digital photography as a potential source of disruption as early as the late 1970s.
Business Case: Wang Labs
Wang Labs, once a strong S&P 500 company, is but a distant memory for most, having actively avoided the general-purpose
computer market in favor of pure word processors.
It’s Simple. Disrupt or Die.
TIC firms that disrupt themselves see:• Improved scalability• Increased flexibility• Global standardization• Greater efficiency, productivity, and safety• Decreased operating costs• Increased profits• Higher customer retention
Making the Case for Digital Disruption
What Will You Do?How will you empower your inspectors to do more, do it
more quickly, and do it more efficiently?
Seamless Remote Inspections
E Y E S I G H T
SECURE
AUDIO &VIDEO
SECURE AUDIO &VIDEO
Pristine EyeSight enables field inspectors to get the help they need from expert colleagues on demand. Through live video on any device (even Google Glass), back-office specialists can remotely train staff, offer second opinions,
or certify results.
Expert Back-office Inspector
Junior/GeneralistField Inspector
How Inspectors Use EyeSight
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2 Enrich Training
Streamline Field OperationsEasy access to remote experts reduces the need for double-staffed field calls, delivering improvement in inspector productivity, and dramatic cost reductions.
Virtual supervision and proctoring expedites training cycles; new staff members achieve competence faster, and cross-training is sped up.
3 Exponentially Increase ScalabilityWith “eyes on” a problem via video, inspectors can be in more places at all times, without wasting time in transit; the same staff can serve a far larger customer base.
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See EyeSight in action.
Call 888-567-4548 to set up a demo!