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    HUMAN COMPUTER INTERACTION

    B.TECHUNIT 1 PPT SLIDES

    TEXT BOOKS:

    The essential guide to user interface design,Wilbert O Galitz, Wiley DreamaTech.

    Designing the user interface. 3rd Edition Ben

    Shneidermann , Pearson Education Asia.No. of slides: 34

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    INDEXUNIT 1 PPT SLIDES

    S.NO. TOPIC LECTURE NO. PPTSLIDES

    1 Introduction L1 L1.1TO L1.8Importance of user Interface

    2 Importance of good design L2 L2.1 TO L2.43 Benefits of good design L3 L3.1 TO L3.84 History of Screen design L4 L4.1 TO L4.105 REVISION L5

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    lecture 1 slide 1

    Humancomputer interact ion (HCI), alternat ively

    manmach ine interact ion (MMI) or computerhuman interact ion (C HI) is the s tudy of interact ionbetween people (u s er s ) and computer s .

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    lecture 1 slide 2

    W ith today' s technology and tool s, and our mot ivat ion

    to create really effect ive and u s able interface s and

    s creen s, why do we cont inue to produce s ys tem s that are ineff ic ient and confu si ng or , at wor s t, ju s t pla in

    unu s able? Is i t becau s e:

    1.W

    e don't care?

    2. W e don't po ss e ss common s en s e?

    3. W e don't ha ve the time?

    4. W e s till don't know what really ma ke s good de si gn?

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    lecture 1 slide 3

    Def in ition

    "Human-computer interact ion is a d is c ipl ine concerned

    w ith the de si gn , e valuat ion and implementat ion of

    interact ive comput ing s ys tem s for human u s e and w ith

    the s tudy of ma jor phenomena s urround ing them ."

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    lecture 1 slide 4

    G oal s

    A ba si c goal of HCI is

    to impro ve the interact ion s between u s er s and computer s

    by ma king computer s more u s able and recept ive to the u s er' s

    need s.

    A long term goal of HCI is to de si gn s ys tem s that m in im ize the barr ier between the human' s

    cogn itive model of what they want

    to accompl is h and the computer' s under s tand ing of the u s er' s ta sk

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    lecture 1 slide 5

    W hy is HCI important?

    Us er-centered de si gn is gett ing a cruc ial role!

    It is gett ing more important today to increa s e

    compet itivene ss vi a HCI s tud ie s (N orman , 1990 )

    High-co s t e-tran s format ion in ve s tment s

    Us er s lo s e time w ith badly de si gned product s and s er vice s

    Us er s e ven g ive up u si ng bad interface

    Ineffect ive allocat ion of re s ource s

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    lecture 1 slide 6

    Def in ing the Us er InterfaceUs er interface , de si gn is a s ub s et of a f ield of s tudy called

    human-computer interaction (HCI).Human-computer interact ion is the s tudy , plann ing , and

    de si gn of how people and computer s wor k together s o that

    a per s on' s need s are s at is f ied in the mo s t effect ive way .HCI de si gner s mu s t con si der a var iety of factor s :

    what people want and expect , phy si cal lim itat ion s and ab ilitie s

    people po ss e ss,

    how informat ion proce ssi ng s ys tem s wor k,

    what people f ind en joyable and attract ive .

    Techn ical character is tic s and lim itat ion s of the computer hardware

    and s oftware mu s t al s o be con si dered .

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    lecture 1 slide 7

    The user interface is t

    the part of a computer and its s oftware that people can s ee , hear ,

    touch , tal k to , or otherw is e under s tand or d irect .

    The u s er interface ha s e ss ent ially two component s : input

    and output .

    I nput is how a per s on commun icate s h is / her need s to the

    computer . S ome common input component s are the keyboard , mou s e ,

    trac kball , one' s f inger , and one' s v o ice .

    O utput is how the computer con vey s the re s ult s of its

    computat ion s and re-qu irement s to the u s er .

    Today , the mo s t common computer output mechan is m is the

    d is play s creen , followed by mechan is m s that ta ke ad vantage of a

    per s on' s aud itory ca-pab ilitie s : vo ice and s ound .

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    lecture 1 slide 8

    The u s e of the human s en s e s of s mell and touch output in

    interface de si gn s till rema in largely unexplored .

    P roper interface de si gn w ill pro vide a m ix of well-de si gned

    input and output mech-an is m s that s at is fy the u s er' s

    need s, capab ilitie s, and lim itat ion s i n the mo s t effect ive

    way po ssi ble .

    The be s t interface is one that it not not iced , one that

    perm its the u s er to focu s on the informat ion and ta sk at

    hand , not the mechan is m s u s ed to pre s ent the in-format ion

    and perform the ta sk.

    bac k

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    lecture 2 slide 1

    The Importance of G ood De si gnW ith today' s technology and tool s, and our mot ivat ion to

    create really effect ive and u s -able interface s and

    s creen s, why do we cont inue to produce s ys tem s that

    are ineff ic ient and confu si ng or , at wor s t, ju s t pla in

    unu s able? Is i t becau s e:

    W e don't care?

    W e don't po ss e ss common s en s e?

    W e don't ha ve the time?

    W e s till don't know what really ma ke s good de si gn?

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    lecture 2 slide 2

    B ut we ne ver s eem to ha ve time to f ind out what ma ke s

    good de- si gn , nor to properly apply it. After all , many of u s

    ha ve other th ing s to do in add ition to de si gn ing interface sand s creen s.

    S o we ta ke our be s t s hot g iven the wor kload and time

    con s tra int s i mpo s ed upon u s. T he re s ult , too often , iswoefully inadequate .

    Interface and s creen de si gn were really a matter of

    com-mon s en s e , we de veloper s would ha ve been produc ing almost identical s creen s for repre s ent ing the

    real world .

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    lecture 2 slide 3

    Example bad designs Closed door with complete wood

    suggestion : glass door

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    lecture 2 slide 4

    The Importance of the Us er InterfaceA well-de si gned interface and s creen is terr ibly important to our u s er s. I t is the ir w indow to view the capab ilitie s of

    the s ys tem .

    It is al s o the veh icle through wh ich many cr itical ta sks are pre s ented . T he s e ta sks often ha ve a d irect impact on an organ izat ion' s relat ion s w ith its cu s tomer s, and itsprof itab ility .

    A s creen' s layout and appearance affect a per s on in a var iety of way s. I f they are con-fu si ng and ineff ic ient ,people w ill ha ve greater d iff iculty in do ing the ir job s and w ill ma ke more m is ta ke s.

    P oor de si gn may e ven cha s e s ome people away from a s ys tem permanently . It can al s o lead to aggra vat ion ,fru s trat ion , and increa s ed s tre ss .

    bac k

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    lecture 3 slide 1

    The B enef its of G ood De si gn

    P oor clar ity forced s creen u s er s to s pend one extra s econd per s creen .

    Almo s t one add itional year would be requ ired to proce ss all s creen s.

    Twenty extra s econd s i n s creen u s age time add s an add itional 14 per s on year s .

    The benef its of a well de si gned s creen ha ve al s o been under

    exper imental s crut iny for many year s.

    One re s earcher , for example , attempted to impro ve s creen clar ity and readab ility by ma king s creen s le ss crowded .

    S eparate item s, wh ich had been comb ined on the s ame d is play line to

    con s er ve s pace , were placed on s eparate line s i n s tead .

    The re s ult s creen u s er s were about 20 percent more product ive w ith the le ss crowded ver si on .

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    lecture 3 slide 2

    P roper formatt ing of informat ion on s creen s doe s ha ve a

    si gn if icant po si tive effect on performance .

    In recent year s, the product ivi ty benef its of well-de si gned W

    eb page s ha ve al s o been s crut in ized .

    Tra in ing co s ts are lowered becau s e tra in ing time is

    reduced

    s upport line co s ts are lowered becau s e fewer a ssis t call s

    are nece ss ary .

    employee s at is fact ion is i ncrea s ed becau s e aggra vat ion

    and fru s trat ion are reduced .

    Ultimately , that an organ izat ion' s cu s -tomer s benef it

    becau s e of the impro ved s er vice they rece ive .

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    lecture 3 slide 3

    Ident ifying and re s ol ving problem s dur ing the de si gn and

    de velopment proce ss al s o ha s si gn if icant econom ic

    benef its

    How many s creen s are u s ed each day in our technolog ical

    world?

    How many s creen s are u s ed each day in your organ izat ion? Thou s and s ? Million s ?

    Imag ine the po ssi ble s a ving s. P roper s creen de si gn m ight

    al s o , of cour s e , lower the co s ts of replac- ing "bro ken "PCs.

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    lecture 3 slide 4

    A B r ief His tory of the Human- Computer Interface

    The need for people to commun icate with each other ha s

    ex is ted si nce we f ir s t wal ked upon th is planet .The lowe s t and mo s t common le vel of commun icat ion mode swe s hare are mo vement s and ge s ture s.

    Mo vement s and ge s ture s are language- independent , that is,they perm it people who do not s pea k the s ame language to deal with one another .

    The next h igher le vel , i n term s of un iver s al ity and complex ity , iss po ken language .

    Mo s t people can s pea k one language , s ome two or more . As po ken language is a very eff ic ient mode of commun icat ion if both part ie s to the commun icat ion under s tand it.

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    lecture 3 slide 5

    At the th ird and h ighe s t le vel of complex ity is wr itten

    language . W h ile mo s t people s pea k, not all can wr ite .

    B ut for tho s e who can , wr iting is s till nowhere near a seff ic ient a mean s . of commun icat ion a s s pea king .

    In modem time s, we ha ve the typewr iter , another s tep

    upward in commun icat ion complex ity .

    Si gn if icantly fewer people type than wr ite . (W h ile a

    pract iced typ is t can f ind typ ing fa s ter and more eff ic ient

    than handwr iting , the un ski lled may not f ind th is the ca s e .)

    S po ken language , howe ver , is s till more eff ic ient than

    typ ing , regardle ss ' of typ ing ski ll le vel .

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    lecture 3 slide 6

    Through its f ir s t few decade s, a computer' s ab ility to deal

    w ith human commun icat ion wa s i n ver s ely related to what

    wa s ea s y for people to do .The computer demanded r ig id , typed input through a

    keyboard; people re s ponded s lowly u si ng th is de vice and

    w ith vary ing degree s of ski ll.The human-computer d ialog reflected the computer' s

    preference s, con sis ting of one s tyle or a comb inat ion of

    s tyle s u si ng keyboard s, commonly referred to a s

    Command Language , Q ue s tion and An s wer , Menu

    s elect ion , F unct ion Key S elect ion , and Form Fi ll-In .

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    lecture 3 slide 7

    Throughout the computer' s h is tory , de si gner s ha ve been

    de velop ing , w ith vary ing degree s of s ucce ss, other

    human-computer interact ion method s that ut ilize more general , w ide s pread , and ea si er-to- Iearn capab ilitie s :

    vo ice and handwr iting .

    S ys tem s that recogn ize human s peech and handwr iting

    now ex is t, although they s till lac k the un iver s al ity and

    r ichne ss of typed input .

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    lecture 3 slide 8

    Introduct ion of the G raph ical Us er Interface

    The Xerox s ys tem s, A ltu s and STAR, i ntroduced the mou s e

    and po int ing and s elect ing a s the pr imary human-computer

    commun icat ion method .

    The u s er si mply po inted at the s creen , u si ng the mou s e a s

    an intermed iary .

    The s e s ys tem s al s o introduced the graph ical u s er interface

    a s we know it a new concept wa s born , re volut ion izi ng the

    human-computer interface .

    bac k

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    lecture 4 slide 1

    A B r ief His tory of S creen De si gnW h ile de veloper s ha ve been de si gn ing s creen s si nce a

    cathode ray tube d is play wa s f ir s t attached to a computer ,more w ide s pread intere s t in the appl icat ion of good de si gn

    pr inc iple s to s creen s d id not beg in to emerge unt il the

    early 1970 s, when IB M in-troduced its 3270 cathode ray

    tube text-ba s ed term inal .

    A 1970 s s creen often re s embled the one p ictured in Figure 1.1. It u s ually con sis ted of many f ield s ( more than are

    illu s trated here ) w ith very crypt ic and often un intell ig ible

    capt ion s.

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    lecture 4 slide 2

    A B r ief His tory of S creen De si gnIt wa s vis ually cluttered , and often po ss e ss ed a command

    f ield that challenged the u s er to remember what had to be keyed into it.

    Amb iguou s me ss age s often requ ired referral to a manual

    to interpret .Effect ively u si ng th is ki nd of s creen requ ired a great deal

    of pract ice and pat ience .

    Mo s t early s creen s were mono-chromat ic , typ ically pre s ent ing green text on blac k bac kground s.

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    lecture 4 slide 3

    TDX95210 THE CAR RENTAL COMPANY 10 /11 /16 10:25

    NAME TEL RO _________________ ______________________ ____________________

    PUD RD C RT MPD ___________ ________ _________ _________ __________

    ENTRY ERROR XX 465628996 Q. 997

    COMMAND

    Figure 1.1 A 1970 s s creen .

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    lecture 4 slide 4

    At the turn of the decade gu idel ine s for text-ba s ed s creen

    de si gn were f inally made widely a va ilable and many

    s creen s began to ta ke on a much le ss cluttered loo k

    through concept s s uch a s group ing and al ignment of

    element s, a s i llu s -trated in Figure 1.2.

    Us er memory wa s s upported by pro vid ing clear and

    mean ingful f ield capt ion s and by lis ting command s on the

    s creen , and enabl ing them to be appl ied , through funct ion

    key s. M e ss age s al s o became clearer .

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    lecture 4 slide 5

    The s e s creen s were not ent irely clutter-free , howe ver .

    In s truct ion s and rem inder s to the u s er had to be in s cr ibed

    on the s creen in the form of prompt s or complet ion a id s

    s uch a s the code s PR and S c .

    Not all 1980 s s creen s loo ked like th is, howe ver . In the

    1980 s, 1970 s -type s creen s were s till be ing de si gned , and

    many s till re si de in s ys tem s today .

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    lecture 4 slide 6

    THE CAR RENTAL COMPANYRENTER

    Name: _______________________ Telephone: ___________________

    LOCATIONOffice: _______________________ Pick-up Date:__________________ Return Date: __________________

    AUTOMOBILClass: ______(PR. ST. FU. MD. CO. SC)Rate: _____________________________

    Miles per Day:______________________ The maximum allowed miles per day is 150.Enter Fl-Help F3-Exit F12=Cancel

    Figure 1.2 A 1980s screen.

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    lecture 4 slide 7

    The ad vent of graph ic s yielded another m ile s tone in

    the e volut ion of s creen de si gn , a s i llu s trated in Figure 1.3. W h ile s ome ba si c "de si gn pr inc iple s d id not

    change , group- ing s and al ignment , for example ,

    border s were made a va ilable to vis ually enhance group ing s, and button s and menu s for implement ing

    command s replaced funct ion key s.

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    lecture 4 slide 8

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    lecture 4 slide 9

    Mult iple propert ie s of element s were al s o pro vided ,

    includ ing many d ifferent font siz e s and s tyle s, line

    th ic kne ss e s, and color s.

    The entry f ield wa s s upplemented by a mult itude of other

    kind s of control s, i nclud ing lis t boxe s, drop-down

    comb inat ion boxe s, s p in boxe s, and s o forth .

    The s e new control s were much more effect ive in

    s up-port ing a per s on' s memory , now si mply allow ing for s elect ion from a lis t in s tead of requ ir ing a remembered key

    entry .

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    lecture 4 slide 10

    Complet ion a id s d is appeared from s creen s, replaced by

    one of the new lis ting control s. S creen s could al s o be

    si mpl if ied , the much more powerful computer s be ing able to qu ic kly pre s ent a new s creen .

    In the 1990 s, our knowledge concern ing what ma ke s

    effect ive s creen de si gn cont in-ued to expand . C oupled with e ver- impro ving technology , the re s ult wa s e ven greater

    impro vement s i n the u s er-computer s creen interface a s the

    new century dawned .

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    END OF UNIT 1

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    REVISION