Human Centric Innovation Embracing Digital ... -...

Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified

Human Centric Innovation

Embracing Digital Innovation

Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified

Agenda

1 Introduction

Transformation lag

2 Design Thinking

What is it

What is the Digital Transformation Center (DTC) General Explanation

HXD amp Menus

3 Wrap-up

Next steps

Unclassified


4 Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified

Digital Transformation Lag

The Ingredientsfor Business

Success

60 of business leaders admit it is difficult to balance the demands of employees customers and society Yet they believe a positive impact to them are critical to success

Unlocking the Power of

Employees

73 believe that unlocking employee creativity is vital for growth but many are failing to do so

A Complex Connection with

Society

63 believe society has become more critical of businesses in the past 3 years

74 feel making a positive impact on society will help their organization succeed in future

71 admit they could be doing more to positively contribute


Why

Changing customer needs

Digital Transformation

Want to improve

current issues

Want to create XXX system

raquo Person in charge of Information System

Want to develop mid-

long term plan

Want new customer touch

points

raquo Management Level

raquo Management Strategy Dept

raquo New Business Planning Dept

raquo Store Planning Dept

raquo Marketing Dept

70

Struggling with how to start

Before

Product Oriented Problem improvement

Now

Service Oriented amp New Business Development


About Design Thinking

There are 5 modes to Design Thinking but they are not always linear

The process of design thinking is the interaction of the modes in divergence and convergence cycles

Five Modes of Design Thinking Process of Design Thinking Divergence and Convergence Cycles


hellipDesign Thinking


New York May 2018

A Global Network of Digital Transformation Centers (DTC)

Stockholm

LondonMunich

Tokyo

Osaka

New York

Sydney

9 Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified 9 Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified

FUJITSU HXDThe Fujitsu Co-creating Program uses our Human Centric Experience Design (HXD) to accelerate a pathway to successful digital transformation

ldquoFujitsu Digitally Transforms the Yellow Sticky for Better Co-creationrdquo

Gard Little IDC


rsquoDefinersquo workshop Addresses well-defined and

articulated business challenges

frac12 Day Workshop

lsquoExplorersquo session For less well understood business

challenges which may be addressed with emerging technologies

1-2 Day Workshop

Output Detailed workshop report

Digital record of concepts

Proposal for next steps

Delivered within 48 hours post event

Fujitsu Co-creating Program

Workshop types

Output Workshop report

Digital library of workshop material

Proposal to support business case


1 2



Workshop flow

12 Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified

A Real World Example

Copyright copy2018 Fujitsu America Inc All rights reservedUnclassifiedUnclassified

13 Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassifiedUnclassified

A Challenge with Perspectives


A Vision Ideas amp Prototyping



Voting amp Next Steps


Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassified Copyright copy2018 Fujitsu America Inc All rights reservedUnclassifiedUnclassified


Like to Continue the Conversation

Copyright copy2018 Fujitsu America Inc All rights reserved

Reach out to CEs to discuss co-creation opportunities

Vanessa Molina Co-CreationFujitsu America IncOffice (786) 218-5227Mobile (305) 240-2830Vanessamolinafujitsucomusfujitsucomsolutions

Unclassified

Dale MitchellHead of Digital TransformationFujitsu America IncPhone 3122960020DaleMitchellusfujitsucomusfujitsucomsolutions

For further information go to vision wwwfujitsucomglobalvision

And see our the latest Fujitsu Global survey at fujitsucomglobalimagesgig52018-Success-reportpdf

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Agenda

1 Introduction

Transformation lag

2 Design Thinking

What is it

What is the Digital Transformation Center (DTC) General Explanation

HXD amp Menus

3 Wrap-up

Next steps

Unclassified





Success



Employees



Society





Why



Want to improve

current issues




long term plan


points






70


Before


Now










New York May 2018


Stockholm

LondonMunich

Tokyo

Osaka

New York

Sydney




Gard Little IDC




frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified





















Success



Employees



Society





Why



Want to improve

current issues




long term plan


points






70


Before


Now










New York May 2018


Stockholm

LondonMunich

Tokyo

Osaka

New York

Sydney




Gard Little IDC




frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified


















Why



Want to improve

current issues




long term plan


points






70


Before


Now










New York May 2018


Stockholm

LondonMunich

Tokyo

Osaka

New York

Sydney




Gard Little IDC




frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified

























New York May 2018


Stockholm

LondonMunich

Tokyo

Osaka

New York

Sydney




Gard Little IDC




frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified




















Gard Little IDC




frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified




















frac12 Day Workshop



1-2 Day Workshop






Workshop types





1 2



Workshop flow


















Unclassified



















Workshop flow


















Unclassified


































Unclassified

















Human Centric Innovation Embracing Digital ... -...

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