Human-Centered Design to Improve Value in Transition to ...familyvoicesofca.org/files/Rachel Bensen...

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Rachel Bensen, MD, MPH Stanford University School of Medicine/ Stanford Children’s Health Stanford Clinical Excellence Research Center Human-Centered Design to Improve Value in Transition to Adult Care

Transcript of Human-Centered Design to Improve Value in Transition to ...familyvoicesofca.org/files/Rachel Bensen...

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Rachel Bensen, MD, MPHStanford University School of Medicine/ Stanford Children’s Health

Stanford Clinical Excellence Research Center

Human-Centered Design to Improve Value in Transition

to Adult Care

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Consensus Statement on Transitions (2002, 2011)

Purposeful, planned process that addresses the medical, psychosocial and educational/vocational needs of young people with chronic medical conditions, as they move from child-centered to adult-oriented health care system

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The Human Face of Transition

Veronica21years

Liver Transplant

Jose20yearsCongenital Heart Disease

Gabe18yearsType I Diabetes

Diana22years

Cerebral Palsy & Cognitive

Impairment

Nevaeh19yearsNeuro-

muscular Disorder

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Build self-management – for youth & caregiversCoaching to develop skills needed for successful transition Treatment of anxiety & depression Peer support & mentorship

Engage the receiving care teamEasy access to history and age/disease related information

Guide patients & families through the transferTransition guide utilizing two-sided checklist Portable medical summaryLink to community resources

Bridging the Gap:Efficiently Assuring Safe Transition from Pediatric to Adult Care for Youth with Childhood Onset Chronic Disease

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Continuous Tailoring to NeedsDial services up and down to

match evolving needsContinuous engagement with prompt

responses to avoid acute crises

Medical Complexity

Activation for Disease Self-Management

Peer Support Behavioral Health

Ongoing engagement for 6-12 months POST TRANSFER to assure safe landing

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Our PilotsSite 1

• Starting in Type 1 Diabetes Clinic

• Interviews completed; Focus Groups this month

• Patient enrollment to begin May 2015

• Goal to eventually extend program system-wide

Site 2

• Complex Primary Care

• Enrollment began February 2015, but has been challenging

• Several ongoing transitions initiatives

• Limited piloting of coaching & online CBT

• Planning of broader pilot is underway

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Thank you

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Young Adults with Childhood Onset Chronic Disease

• United States

Age 15-24 years

US: 43.6 million

18% have special health care needs nationally: 7.9 million

500,000 - 750,000 transfer to adult care each year

2010 US Census Data

http://www.census.gov/prod/cen2010/briefs/c2010br-03.pdf

• California

Age 15-24 years

CA: 5.6 million

18% with special health care needs: ~1 million

60,000-90,000 transferring per year

2010 US Census

http://www.dof.ca.gov/research/demographic/state_census_data_center/census_2010/documents/CALIF_2010SF1_PROFILE.pdf