Huawei Bm622m&Bm623m&Bm626e&Bm636e Upgrade Guide

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    Product Name Confidential Level

    HUAWEI BM626e/BM623m/BM636e/BM622m Internal

    Product Version 37 pages in total

    HUAWEI BM626e/BM623m/BM636e/BM622m

    Upgrade Guide V1.01

    Prepared by Date 2011-02-27

    Reviewed by Date

    Approved by Date

    Huawei Technologies Co., Ltd.

    All rights reserved

    (REP01T01 V2.6 / For internal use only)

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    Revision Record

    Date RevisionVersion

    CR ID/DefectID

    Section Change Description Author

    2011-02-27 V1.00 Completed. Edison

    KF34503

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    Contents

    1 Overview .........................................................................................................................................8

    1.1 Objective .................................................................................................................. ........................................ 8

    1.2 Scope ....................................................... ................................................................. ........................................ 8

    2 Upgrading CPEs ............................................................................................................................9

    2.1 Upgrading One CPE ...................................................... ................................................................. .................. 9

    2.2 Upgrading Multiple CPEs .................................................................. .............................................................. 9

    3 Multicast Package Transmit Tool ............................................................................................10

    3.1 Purpose ............................................................... ................................................................. ........................... 10

    3.2 Using the Multicast Package Transmit Tool ............................................................. ...................................... 10

    4 Multicast Upgrade.......................................................................................................................12

    4.1 Multicast Upgrade Networking .............................................................................................................. ........ 12

    4.2 Application Scenarios ............................................................... ................................................................. ..... 12

    4.3 Prerequisites ................................................................................................................................................... 13

    4.4 Procedure ....................................................................................................................................................... 13

    4.5 Status ....................................................... ................................................................. ...................................... 13

    4.6 Checking the Results ..................................................... ................................................................. ................ 14

    5 Local Upgrade .............................................................................................................................. 17

    5.1 Local Upgrade Networking ................................................................ ............................................................ 17

    5.2 Application Scenarios ............................................................... ................................................................. ..... 17

    5.3 Prerequisites ................................................................................................................................................... 17

    5.4 Procedure ....................................................................................................................................................... 18

    5.5 Checking the Results ..................................................... ................................................................. ................ 22

    6 CWMP Upgrade...........................................................................................................................24

    6.1 CWPM Upgrade Networking .............................................................. ........................................................... 24

    6.2 Application Scenarios ............................................................... ................................................................. ..... 24

    6.3 Prerequisites ................................................................................................................................................... 25

    6.3.1 Setting the File Server of the APM ....................................................................................... ................ 25

    6.3.2 Setting Related Paths ............................................................................................................................ 25

    6.3.3 Uploading the Software Version of the CPE ......................................................................................... 26

    6.3.4 Managing Software Versions on the APM ......................................................................... ................... 28

    6.4 Procedure ....................................................................................................................................................... 31

    6.4.1 Initiating an Upgrade Through the TR069 Upgrade Function of the CPE Web UI............................... 31

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    6.4.2 Delivering a Specific Version to one CPE from the APM ................................................................ ..... 32

    6.4.3 Delivering a Specific Version to a Batch of CPEs from the APM ........................................................ 33

    6.5 Status ....................................................... ................................................................. ...................................... 35

    6.6 Checking the Results ..................................................... ................................................................. ................ 35

    7 Appendix ...................................................................................................................................... 36

    7.1 Precautions ......................................................... ................................................................. ........................... 36

    7.2 Troubeshooting .............................................................. ................................................................. ................ 36

    7.3 Files ......................................................... ................................................................. ...................................... 37

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    Figures

    Figure 3-1Multicast Package Transmit Tool page ........................................................................... ................... 10

    Figure 3-2Selecting an upgrade package file that is to be upgraded ....................................... ........................... 11

    Figure 4-1Networking diagram of multicast upgrade........................................ ................................................. 12

    Figure 4-2WiMAX signal strength indicators marked with numbers ............................................................ . 1414Figure 4-3Status of the indicators when the multicast upgrade is successful ..................................................... 15

    Figure 4-4Status of the indicators when the multicast upgrade is unsuccessful ................................................. 15

    Figure 4-5Software version and upgrade package date ........................................................... ........................... 16

    Figure 5-1Networking diagram of the local upgrade......................................... ................................................. 17

    Figure 5-2Login page ........................................................ ................................................................. ................ 18

    Figure 5-3Logging in to the BM635 WiMAX CPE ................................................................ ........................... 18

    Figure 5-4Device Info page .......................................................... .............................................................. ........ 19

    Figure 5-5Local upgrade .............................................................................................. ...................................... 19

    Figure 5-6Selecting the upgrade package file by entering the path to the upgrade package file location .......... 20

    Figure 5-7Selecting the upgrade package file by clicking Browse ................................................................ ..... 21

    Figure 5-8Local upgrade .............................................................................................. ...................................... 21

    Figure 5-9Status of writing flash webUI page................................................................ ........................... 22

    Figure 5-10Status of writing failed .......................................................... ........................................................... 23

    Figure 5-11Software version and upgrade package date .................................................................................... 23

    Figure 6-1Networking diagram of CWMP upgrade ........................................................................ ................... 24

    Figure 6-2Setting the file server of the APM.......................................... ............................................................ 25

    Figure 6-3Setting the fault path on the APM ................................................................ ...................................... 26

    Figure 6-4Setting the software path on the APM ............................................................................ ................... 26

    Figure 6-5Page for uploading the software version to the APM ............................................. ........................... 27

    Figure 6-6Uploading the software version to the APM ........................................................... ........................... 27

    Figure 6-7Querying the uploaded versions on the APM ................................................................. ................... 28

    Figure 6-8Setting the hardware version corresponding to the software version on the APM ......... ................... 28

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    Figure 6-9Adding information about the hardware version on the APM ........................................................... 29

    Figure 6-10Matching the hardware version to the software version on the APM .............................................. 29

    Figure 6-11Page for changing the version priority on the APM ......................................................... ................ 30

    Figure 6-12Changing the version priority on the APM ........................................................... ........................... 30

    Figure 6-13Starting a CWMP upgrade ....................................................................................................... ........ 32

    Figure 6-14Selecting the CPE to be upgraded on the APM ............................................................................... 32

    Figure 6-15Starting the upgrade on the APM ............................................................... ...................................... 33

    Figure 6-16Setting the task information for the batch upgrade on the APM ...................................................... 33

    Figure 6-17Selecting specified terminals to be upgraded on the APM ............. ................................................. 34

    Figure 6-18Selecting the terminals with specified conditions ............................................................................ 34

    Figure 6-19Querying the software version and the package date ................................................................ ....... 35

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    HUAWEI BM626e/BM623m/BM636e/BM622m

    Upgrade Guide V1.01

    Key Words

    Software upgrade, OM

    Abstract

    This document describes how to upgrade the software of the WiMAX terminal product

    HUAWEI BM626e/BM623m/BM636e/BM622m

    Acronyms and Abbreviations

    Acronym Expansion

    CPE Customer Premises Equipment

    OM Operation & Maintenance

    WiMAX Worldwide Interoperability for Microwave Access

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    1 Overview1.1 Objective

    This document describes how to upgrade the software of the WiMAX terminal products

    HUAWEI BM626e/BM623m/BM636e/BM622m

    The pictures referred in this document are subject to your product purchased. The actual

    product may differ.

    1.2 Scope

    This document describes how to upgrade the software of the HUAWEI

    BM626e/BM623m/BM636e/BM622m and how to use the multicast package transmit tool.

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    2 Upgrading CPEs2.1 Upgrading One CPE

    You can upgrade one CPE at a time by using any of the following methods:

    Multi castupgrade Local upgrade

    CWMP upgrade

    For details on the upgrade procedure, see the following sections.

    2.2 Upgrading Multiple CPEs

    You can upgrade multiple CPEs at a time by using the multicast upgrade method and CWMP

    upgrade method. For details on the upgrade procedure, see the following sections.

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    3 MulticastPackage Transmit

    Tool

    3.1 Purpose

    The multicast package transmit tool runs on the server to send multicast upgrade packets tothe network for multicast upgrade.

    3.2 Using the Multicast Package Transmit Tool

    Figure 3-1Multicast Package Transmit Tool page

    (1) Settings

    1. Network card

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    A) Set the IP address of the network card that connects the multicast network as a static IP.Ensure that the IP address is a legal IP address such as 192.168.1.***. ***can be any value

    within 2254. For example, 192.168.1.10.

    B) Select the network card in WinSpreader UI.

    Figure 3-2Selecting an upgrade package file that is to be upgraded

    To select an upgrade package file, click Browse.

    2. Click Startto send the multicast upgrade packets to the multicast network.

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    4 MulticastUpgrade

    4.1 Multicast Upgrade Networking

    Figure 4-1Networking diagram of multicast upgrade

    Hub

    CPE CPE CPE

    Application Server

    (Multicast Package

    Transmit Tool)

    CPE CPE

    Hub

    4.2 Application ScenariosYou can upgrade one or multiple CPEs by using the multicast upgrade method. After settingthe network environment for multicast upgrade, you need to connect all the CPEs which will

    be upgraded to the multicast upgrade network.

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    4.3 Prerequisites

    1. The IP address of the local PC that is used to connect the CPE is set as a static IP address.Ensure that the IP address is a legal IP address (192.168.1.***). For example,

    192.168.1.10. ***can be any value within 2

    254.2. The network is connected and the hubs work normally.

    (server of multicast tool and CPE are same local area network)

    3. The transmit package tool on the server runs normally.

    4.4 ProcedureDuring the upgrade, observe the change of the signal strength indicators. This helps to

    identify the faults occurring during the upgrade.

    To perform the multicast upgrade, do as follows:

    1. Set up the network environment according to the networking diagram inFigure 4-1.

    2. Connect the CPE to the local area network (LAN). (It is suggested that the CPEs that areto be upgraded in multicast mode are connected to the same power supply. Thus, all the

    CPEs can be upgraded at the same time.)

    3. Start the hubs, and then run the multicast transmit tool to send the multicast upgradepackets to the network. (use of multicast tool)

    4. Power on the CPEs. The CPEs perform the multicast upgrade automatically.

    Note: If the CPE cannot connect to a PC through a hub, you can use the direct connection

    mode. Do as follows:

    5. Connect the CPE to the PC directly.

    6. Start the CPE. The network card that connects the PC and the CPE indicates that theconnection is set up.

    7. Run the multicast package transmit tool to send the multicast upgrade packets to theCPE.

    8. When the packets begin to be sent, power off the CPE and restart it to begin the multicastupgrade.

    Note: The CPE powered off and then should restart immediately after the multicast package

    transmit tool starts to run. If the signal strength indicators blink cyclically in turn, it indicates

    that the CPE is writing data into the flash memory. Do not power off the CPE when it begins

    to upgrade; otherwise, the device may get damaged and cannot be repaired by upgrading thesoftware.

    4.5 StatusThe descriptions of the WiMAX signal strength indicators are as follows:

    1. The signal strength indicators indicate signal strength from the weakest to the strongest,marked with numbers from 1 to 5. SeeFigure 4-2.

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    Figure 4-2WiMAX signal strength indicators marked with numbers(Take BM626e forexample)

    2. The signal strength indicators blink regularly in the following sequence when the batteryis being charged: (5) -> (5, 4) -> (5, 4, 3 ) -> (5, 4, 3, 2) -> (5, 4, 3, 2, 1) -> (all indicators

    are off) -> (5).

    3. The signal strength indicators blink cyclically in the following sequence: (1) -> (2) -> (3)-> (4) -> (5) -> (1).

    4. If the indicators blink in the sequence as described in2,it indicates that the CPE is

    receiving files.

    5. If the indicators blink in the sequence as described in 2, it indicates that the CPE iswriting files.

    Note: After the upgrade, if you want to start the CPEs, you need to stop running the multicast

    package transmit tool first, and then restart the CPEs. Or you can disconnect the CPEs fromthe multicast upgrade network, and then restart the CPEs. Otherwise, if you restart the CPEsin the network, the multicast upgrade is triggered again.

    4.6 Checking the ResultsAfter the multicast upgrade, the system will not restart. You need to check the upgrade results

    by checking the status of the signal strength indicators. Alternatively, after the CPE restartsnormally, you can check the software version and the package date from the Device Infopage

    to determine whether the multicast upgrade is successful.

    1. Check the status of the WiMAX signal strength indicators.

    If the multicast upgrade is successful, the indicators 1, 4, and 5 will be on. SeeFigure 4-3.

    WiMAX

    POWER

    TEL1

    TEL2

    WLAN

    54321

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    Figure 4-3Status of the indicators when the multicast upgrade is successful(Take BM626e forexample)

    If the multicast upgrade is unsuccessful, the indicators 2 and 3 will be on. SeeFigure 4-4.

    Figure 4-4Status of the indicators when the multicast upgrade is unsuccessful(Take BM626e

    for example)

    2. Check the software version number and upgrade package date in the Device Infopage bychoosing Status >Deviceafter the CPE starts normally. If the software version or the

    upgrade package date is changed, it indicates that the upgrade is successful. If not, it

    indicates that the upgrade is unsuccessful. SeeFigure 4-5.web UI page

    5

    432

    1

    WiMAX

    POWER

    TEL1

    TEL2

    WLAN

    WiMAX

    POWER

    TEL1

    TEL2

    WLAN

    54321

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    Figure 4-5Software version and upgrade package date(Take BM626e forexample)

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    5 Local Upgrade5.1 Local Upgrade Networking

    Figure 5-1Networking diagram of the local upgrade

    CPEPC

    5.2 Application Scenarios

    The local upgrade mode is used to upgrade one CPE at a time.

    5.3 Prerequisites1. The IP address of the local PC that is used to connect the CPE is set as a static IP address.

    Ensure that the IP address is a legal IP address such as 192.168.1.***. *** can be anyvalue within 2254. For example, 192.168.1.10.

    2. The CPE page can be displayed normally.

    3. The hardware version of the upgrade package is consistent with that of the CPE.

    4. Communication between the gateway side and the WiMAX side of the CPE is normal.

    Do not shut down the power supply during the upgrade.

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    5.4 Procedure

    Figure 5-2Login page

    1. Log in to the HUAWEI BM626e WiMAX CPE through the Loginpage. SeeFigure 5-3.

    Figure 5-3Logging in to the BM635 WiMAX CPE

    Enter the user name and password. Then, click Loginto display the contentpage. SeeFigure5-33.

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    2. In the contentpage, choose Status> Device to display the Device Infopage. SeeFigure5-45-4.

    Figure 5-4

    Device Info page(Take BM626e for example)

    Check the hardware version and software version of the CPE.

    3. Check whether the communication between the gateway side and the WiMAX side of theCPE is normal.

    4. In the contentpage, choose Maintain> Device. Then, click the Firmwaretab to displaythe Firmwarepage.

    Figure 5-5Local upgrade

    5. In the Firmwarepage, you can select the upgrade package file either by clicking Browse

    or by entering the path to the upgrade package file location. SeeFigure 5-6.

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    Figure 5-6Selecting the upgrade package file by entering the path to the upgrade package file location

    In Software File Path[Max length is 128,click Browse tolocate the upgrade package file, or

    enter the path to the upgrade package file location, such as D:\UpgradePackage\upg.tar.gz.SeeFigure 5-7.

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    Figure 5-7Selecting the upgrade package file by clicking Browse

    6. Click Update Software to confirm and start the Web-based local upgrade. SeeFigure

    5-8. During upgrading , dont switch page ,else upgrade will be failed.

    Figure 5-8Local upgrade

    StatusThe status of the signal strength indicators during the local upgrade:

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    1. If the indicators blink in the sequence as described in2,it indicates that the CPE isreceiving files.

    2. If the indicators blink in the sequence as described in2,it indicates that the CPE iswriting files.

    Figure 5-9Status of writing flash web UI page

    3. After the upgrade, the indicators 1, 4, and 5 will be on. Then, CPE will reboot and restartitself automatically. The entire local upgrade takes about 3 minutes.

    5.5 Checking the Results

    After the upgrade, the system can restart itself. Certainly, after start the CPE, you may querysoftware version number and upgrade package date of the Device Infopage as complement

    way to judge upgrade success or not.

    1. Judge upgrade result by Web page. If upgrade is unsuccessful, as follow. See Figure5-105-11

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    Figure 5-10Status of writing failed

    2. Check the software version number and upgrade package date in the Device Infopage bychoosing Status >Deviceafter the CPE starts normally. If the software version or the

    upgrade package date is changed, it indicates that the upgrade is successful.

    Figure 5-11Software version and upgrade package date(Take BM626e forexample)

    Failed

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    6 CWMP Upgrade6.1 CWPM Upgrade Networking

    Figure 6-1Networking diagram of CWMP upgrade

    6.2 Application ScenariosYou can perform CPE WAN Management Protocol (CWMP) upgrade for one or multiple

    CPEs at a time.

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    6.3 Prerequisites

    6.3.1 Setting the File Server of the APM

    Figure 6-2Setting the file server of the APM

    Choose APM Home> Software> File Server. Then under File Server Information, set thedefault file server of the AP Manager (APM).

    Ensure that the FTP server you set is valid, and you can click Verify File Serverto verify thefile server.

    6.3.2 Setting Related Paths

    After setting the default file server, you need to set the information about paths related to thefile server. Choose Home> System> System Settings. Then on the displayed page, as

    shown inFigure 6-3,click the items listed under Configuration Typeto set thecorresponding information.

    1. Set the fault path (that is the file server to be used by the fault function provided by theAPM). Set IP Address of the terminal file server the same as the IP address of the

    default file server. Set the user name and the password the same as those of the default

    file server. You are recommended to use the default path; however, you need to ensurethat the path exists and the user has the access right to the path. SeeFigure 6-3.

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    Figure 6-3Setting the fault path on the APM

    2. Set the software path (that is the location for storing the version file on the APM server).You are recommended to use the default path; however, you need to ensure that the pathexists and the user has the access right to the path. SeeFigure 6-4.

    Figure 6-4Setting the software path on the APM

    6.3.3 Uploading the Software Version of the CPE

    Upload the software version of the CPE to the APM so that the APM can correctly identify the

    software version used on the CPE and deliver versions to the CPE. To upload the softwareversion, do as follows:

    1. Choose Home> Software> Version.

    2. On the displayed page, click Addin the lower right corner to display the Add Versionpage.

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    Figure 6-5Page for uploading the software version to the APM(Take BM626e for example)

    3. Add the software version.

    SeeFigure 6-6.Pay attention to the items marked with descriptions in red words. Enter the

    version number according to the format of B016C02B010. When you select a version file,

    there is no requirement for the file name. Template Fileis optional. Because the

    configuration structure of the CPE is defined in the t_tree.xml file, it is usually selected as thetemplate file. Although the APM has a default t_tree.xml file, you are recommended to use

    the t_tree.xml file provided with the version file. The t_tree.xml file determines whether theAPM can deliver configurations to the CPE successfully.

    Figure 6-6Uploading the software version to the APM(Take BM626e for example)

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    6.3.4 Managing Software Versions on the APM

    Querying Uploaded Software Versions

    Choose Home> Software> Versionto query the information about the version files that areuploaded to the APM. You can query as follows: Under Query, select the manufacture and the

    product class of the version to be queried. Then click the Querybutton. The version files of

    the particular manufacturer and product class uploaded to the APM are listed. SeeFigure 6-7.

    Figure 6-7Querying the uploaded versions on the APM(Take BM626e for example)

    Configuring the Hardware Version

    Choose Home> Software> Hardware Versionto set the hardware version corresponding to

    the software version.

    Figure 6-8Setting the hardware version corresponding to the software version on the APM(TakeBM626e for example)

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    2. On the page as shown in Figure 6-8, click Add in the lower right corner to add theinformation about the hardware version. Set the information about the hardware versionon the page as shown inFigure 6-9.

    In Version Number, enter the hardware version number. (For example, the hardware version

    number of 626 is 66049.)

    In Product Class, select the product class corresponding to the hardware version number.

    In Commended Version, enter the recommended version number.

    Figure 6-9

    Adding information about the hardware version on the APM(Take BM626e forexample)

    3. To change the recommended version number of a hardware version, choose Home >Software > Hardware Versionand then click the corresponding hardware version to

    display the configuration page.

    4. Match the hardware version to the software version.

    Choose Home> Software> Version matchto match hardware version to the software

    version on the displayed page as shown inFigure 6-10.

    Figure 6-10Matching the hardware version to the software version on the APM(Take BM626efor example)

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    Set Manufacturer, Product Class, Version, and Hardware Version. Then click Addto addthe matching relationship between the hardware version and the software version.

    Changing the Version Priority

    On the Web UI of the CPE, choose Maintain> Device> Firmwareand then click Upgrade

    Software by CWMPto initiate the upgrade by using the APM V100R002C01B060. TheAPM compares the software version of the CPE with the versions in the version list that arecorresponding to the product. Then the APM delivers the version listed at the bottom of the

    version list. Take the page as shown inFigure 6-11 as an example. When the BM626 initiatesan upgrade request, the APM delivers the version of B016C01B011 (listed at the bottom).

    Figure 6-11

    Page for changing the version priority on the APM(Take BM626e for example)

    To change the priority of a version in the version list, do as follows: Click Adjust Version in

    the lower right corner on the page as shown inFigure 6-111. Then select a version and clickUpor Downto adjust the version to be delivered to the bottom in the list.

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    Figure 6-12Changing the version priority on the APM(Take BM626e for example)

    6.4 Procedure

    6.4.1 Initiating an Upgrade Through the TR069 Upgrade Functionof the CPE Web UI

    Log in to the Web UI of the CPE by using the administrator account. Then choose

    Maintain> Remote Control>TR069.Click Apply to start upgrading. Before the earliermentioned operations, ensure that the following conditions are met: The CPE is successfully

    registered with the APM. The CPE accesses the network and connects to the APM. Therecommended software version corresponding to the hardware version of the product is set onthe APM.Figure 6-13 shows the page for initiating a CWMP upgrade on the CPE.

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    Figure 6-13Starting a CWMP upgrade

    6.4.2 Delivering a Specific Version to one CPE from the APM

    Before delivering a specific version to the CPE from the APM, ensure that the following

    conditions are met: The CPE is successfully registered with the APM. The CPE accesses the

    network and connects to the APM. The target upgrade version of the product is on the APM.The operation procedure is as follow: Choose APM Home > Software> Upgrade. Select the

    CPE to be upgraded (by clicking the corresponding check box in the terminal list). Then click

    Upgradein the lower right corner.

    Figure 6-14

    Selecting the CPE to be upgraded on the APM and shows the page for upgrading theCPE.

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    Figure 6-15Starting the upgrade on the APM

    Select the target version for the CPE to be upgraded from the Upgrade Versiondrop-downlist box. Then click Submitin the lower right corner to start upgrading.

    6.4.3 Delivering a Specific Version to a Batch of CPEs from the

    APM

    Choose Home> Upgrade> Batch Upgradeto display the page for batch upgrade. See

    Figure 6-16.

    Figure 6-16Setting the task information for the batch upgrade on the APM

    You have two options to select the CPEs for the batch upgrade:

    2. Selecting the specified terminals to be upgraded

    Click Special Terminalto select the specified terminals to be upgraded.

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    Figure 6-17Selecting specified terminals to be upgraded on the APM(Take BM626e for example)

    Under Terminal List, click the buttons in the Select itemcolumn to add the corresponding

    CPEs to the upgrade list. After selecting the CPEs, click Submitto start delivering versions tothe CPEs from the APM.

    3. Selecting the terminals with specified conditions

    You have two options to select the CPEs: Select the CPE group listed under Terminal Groupor select the versions to be upgraded under Task related version list. After selecting theCPEs, click Submitto start delivering versions to the CPEs from the APM.

    Figure 6-18Selecting the terminals with specified conditions

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    7 Appendix7.1 Precautions

    1. Do not power off any application server, hub or CPE, or perform any operation on themduring the upgrade. Otherwise, the upgrade may fail or the device may get damaged.

    2. Check whether the network connection is normal. If the indicator on the network port ison, it indicates that the network is connected.

    3. During the upgrade, observe the change of the signal strength indicators. This helps toidentify the faults occurring during the upgrade.

    7.2 Troubeshooting The indicators do not blink during the multicast upgrade.

    First, check and ensure that the hardware is free of the following faults: The CPE is not

    powered on and the indicators are damaged.

    If no hardware fault is detected, the software may be faulty. The following may be the causes:

    1. The system is not restarted and the upgrade is not triggered.

    Solution: Power off the CPE and restart it to perform the multicast upgrade again.

    2. The network connection is abnormal.

    Solution: Check whether the hub between the multicast application server and the CPE works

    normally by observing the indicator on the hub. If the indicator is on or is blinking, it

    indicates that the network connection is normal or data is being transmitted. If the indicator is

    off, the network connection is abnormal or no data is being transmitted, and you must changethe network port or the network cable before performing the check again.

    3. The multicast package transmit tool works abnormally.

    Solution: Ensure that the multicast application server and the multicast package transmit tool

    work normally. Ensure that the IP address of the network card that is used to connect the

    multicast application server and the hub is set correctly for the multicast transmit tool.

    4. The upgrade package file is faulty.

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    Solution: Use the correct upgrade package file for the multicast upgrade.

    Ensure that the hardware version of the upgrade package is consistent with the hardware

    version of the CPE.

    The system prompts that the upgrade and file downloading are unsuccessful during theremote manual upgrade.

    First, check and ensure that the hardware is free of the following faults: The CPE is notpowered on and the indicator is damaged.

    If no hardware error is detected, the software may be faulty. Check the followings:

    5. Network status: whether the local PC can access the remote server.

    6. Whether the following is set correctly in the Web-based interface: the IP address of theupgrade server, the filename of the upgrade policy file, and the user name and passwordused to access the upgrade server.

    If the upgrade is still unsuccessful, do as follows:

    Try to upgrade the CPE again through multicast upgrade or local upgrade. If the upgrade is

    still unsuccessful, check whether the hardware works normally.

    7.3 Files

    (1) Files on the gateway side:

    1. HGW High application

    2. HGW Kernel

    3. HGW Carrier configuration

    4. HGW Bootloader

    5. HGW Bootloader configuration

    (2)Files on the WiMAX side

    6. WiMAX High application

    7. WiMAX Kernel

    8. WiMAX Carrier security configuration

    9. WiMAX Carrier frequency list and power control parameters

    10. WiMAX Bootloader

    11. WiMAX Bootrom12. WiMAX 5 M boot script

    13. WiMAX 10 M boot script

    14. WiMAX Macrocode

    15. WiMAX Boot script configuration