Instructional Tech Spec I

Date Revised: 07/01/2020

JOB DESCRIPTION

Job title: Instructional Tech Spec I

Job Category: Exempt

PCLS: 30081

Salary Grade: G

Summary

Incumbents in the Instructional Technology Specialist I position design, install, program, maintain and evaluate technology for use in/at classrooms, events, special lectures, and meetings.

Reporting and Supervisory Responsibilities

The Instructional Technology Specialist I typically reports to a Director. This classification has no supervisory responsibilities.

Essential Functions

1. Designs, installs, programs, maintains, and evaluates classroom technology.2. Serves as subject matter expert for classroom facilitators and faculty.3. Develops training materials.4. Troubleshoots IVC equipment, including Cisco systems, Crestron devices, audio systems,

laptops, and cameras.5. Coordinates with faculty as technology issues arise.6. Maintains infrastructure records for classroom equipment, including inventory, adherence to

codes, specifications, and University standards.7. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

1. Expert knowledge of classroom broadcast equipment.2. Ability to find creative and novel approaches to problems.3. Skilled at computers and software, including Word, Excel, Outlook, and PowerPoint.4. Knowledge of videoconferencing, networks, and equipment (cameras, projectors, audio

systems, etc.).5. Knowledge of mobile technologies.6. Ability to work flexible hours as needed.7. Ability to maintain accurate records.8. Ability to create reports.9. Ability to maintain confidentiality.10. Ability to learn new systems.

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Instructional Tech Spec I

Date Revised: 07/01/2020

JOB DESCRIPTION

Minimum Qualifications

Bachelor’s degree in IT field plus two years of experience or an equivalent combination of education plus experience is required.

Work Environment and Physical Requirements

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. Employees are frequently required to sit, stand, walk, bend, stoop, use hands and fingers, and reach with hands and arms. Employees must be able to lift and move up to 30 pounds and retrieve and transport audiovisual equipment.

Fundamental Abilities

Within the scope and complexity of each position’s responsibilities, each incumbent is expected to possess and demonstrate the following abilities:

1. Communicating : Communicates effectively both verbally and in writing. 2. Problem solving : Analyzes information and evaluates results to select the best solution and solve

problems. 3. Monitoring : Measures performance of self; makes improvements and takes appropriate

corrective action.4. Critical Thinking : Comes to well-reasoned conclusions, solutions, and approaches to problems.5. Team Building : Works to create a team-based environment. Consistently demonstrates

cooperative behavior with colleagues, supervisors, and customers.6. Active Listening : Gives full attention when others are speaking; listens to understand, asks

questions as appropriate, and does not interrupt.7. Service Orientation : Actively seeks opportunities to help others.8. Conflict Resolution : Acts professionally when encountering customers who, at times, may be

frustrated.

Core Characteristics

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

1.

2. Take initiative.3. Maintain confidentiality.4. Be accountable.5. Behave ethically.6. Be honest and trustworthy.

7. Demonstrate a strong work ethic.8. Be inquisitive.9. Be detail oriented.10. Be self-motivated.11. Efficiently manage multiple tasks.

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Instructional Tech Spec I

Date Revised: 07/01/2020

JOB DESCRIPTION

12. Be a team player. 13. Be committed to improving USU.

Disclaimer This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

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