HR Department

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HR HierarchyJaydeep Chaure Head HR

HR Operations Rajneesh Mishra

Business HR Thomas Augustine

Performance Management & Talent Management

Talent Acquisition Sagar Vadapurkar

Learning & Development Harsh Bhardwaj

Sanjyot Bhole

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HR Operations

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HR Operations- Structure OperationsRajneesh Mishra

K Subramanian

Gautam Saha

Deepak Shelke Payroll

Neha Jain MIS, Employee Database, HRIS

Deepti Raut ER Hub

Trupti Kerimani

Viraj Khabiya

Employee Benefits F&F

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HR Operations Key Areas

Payroll Employee Benefits Compliance Full & Final Settlement Internal Movements (Transfer/Promotions) HRIS HR Audit HR MIS Employee Relation Hub Single Employee Database

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Employee Benefits

Employees Provident Fund Gratuity Group Term Life Insurance & Additional Death Benefits Employee Deposit Linked Insurance (EDLI) Employees State Insurance Corporation (ESIC) Group Personal Accident (GPA) Medicare6

Employees Provident Fund (EPF)

Employee and Employer equal contribution, 12% of Basic Salary. New entrants could transfer the previous EPF & EPS through filling up the form 13. EPF and EPS could be withdrawn through Form 19 and Form 10C, provided there should be a non-employment nondeclaration of 2 months. In case of death of a employee the nominee claims the Pension by filling up form 10D. For any EPF and EPS Withdrawal / Transfer, a filled up SSN form is preferred at the time of submission. All Specific Forms are available in HRIS (HR4U).

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Gratuity

We have a Group Gratuity Scheme policy for all employees. An employee who works for a complete 5yrs of continuous service is entitled for Gratuity, as per the Payment of Gratuity Act. (Last drawn basic /26 * 15 * no. of months/12) served in the period of service. (subject to the provision of 5 yrs continuous service. Gratuity Shall be payable to an employee on : Retirement / Resignation, Superannuation & Death or disablement due to accident or disease. In the event of death of an employee the gratuity amount goes to the nominee as declared in the Form F a Nomination Form. The Gratuity claim gets settled and credited to the employees salary account on line. To the limit of Rs 10,00,000 is exempted from the taxable income in a life time.

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Group Term Life Insurance & ADB

Its a Group Life Insurance coverage extended to all employees from the Date of Joining onwards. The coverage amount varies from employee to employee as its 60 times of the basic Salary and where the minimum coverage is 5 lacs and the maximum is 30 lacs. The Premium is borne by the company. In case of an Accidental Death the GTL coverage gets doubled.

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Employee Deposit Linked Insurance (EDLI)

Its a Employee Deposit Linked Insurance, and all employees are covered under this who are subscribed in the EPF. Under the EDLIS scheme the life insurance benefit is equal to the average balance to the credit of the deceased employee in the provident fund during the last 12 months, provided that where such balance exceeds Rs35,000/- plus 25% of the amount in Rs35,000/excess of Rs35,000/- subject to the max of 60,000/Rs35,000/60,000/-

contd.

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Employee Deposit Linked Insurance (EDLI).2

If the employees length of service is low and / or the salary is low, the average balance accumulated in the provident fund is low and therefore the benefit to the employees family is an inadequate. The alternative given by IRDA is that for the same amount contributed by the employer can be paid to an insurance company where the cover starts from Rs 62,000/- to a maximum 62,000/of Rs 1,50,000/1,50,000/The Bajaj Allianz Group Term Life in lieu of EDLI is a better alternative to provide more life insurance protection to our employees. As the premium is always less than the 0.5% contributed by the employer and the life cover more than what the PF provides, its beneficial for an employee.11

Employees State Insurance Corporation (ESIC)

Coverage of employees drawing wages upto Rs.15000/-per Rs.15000/month engaged either directly or through contractor. Rate of Contribution of the wages Employers 4.75% Employees1.75% Benefits: To the employees under the Act-Medical, sickness, Actextended sickness for certain diseases, enhanced sickness, dependents maternity, besides funeral expenses, rehabilitation allowance, medical benefit to insured person and his or her spouse. Contd

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Employees State Insurance Corporation (ESIC).2

WAGES FOR ESI CONTRIBUTIONS To be deemed as wages: Basic pay Dearness allowance House rent allowance, City compensatory allowance, Overtime wages (but not to be taken into account for determining the coverage of an employee), Payment for day of rest, Production incentive, Bonus other than statutory bonus Night shift allowance Heat, Gas & Dust Allowance Payment for unsubstantiated holidays, Meal/food allowance, Suspension allowance, Lay off compensation, Children education, allowance (not being reimbursement for actual tuition fee). Most of the above Benefits have been taken care from the Insurer with an enhanced options.

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Group Personal Accident (GPA)

Under these policy employees are covered for disability arising out of accidents. Death is not covered under this policy. The Capital Sum Insured (CSI) for Grade L1 and L2 is Rs. 5 lacs while it is Rs. 7.5lacs for grades L3 to L5. It compensates only loss of pay, arising out when leave balance gets exhausted. The Company pays the premium for this coverage.

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Critical IllnessSpecial offering for our employees. The entire premium is payable by the employee and will be recovered from salary in 4 equal installments. Critical Illness Benefits Coverage Why? Probability of survival due to life threatening diseases is higher due to advancement of medical technology Unique cover to meet emergency expenses not covered under Health Insurance Take specialized treatment anywhere..no area or provider restriction Serves as a supplementary assistance to your health cover Source to incur extra expenses due to change in lifestyle Finance family expenses during temporary unemployment Payment on survival unlike Life Insurance

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Under Critical Illness First Heart Attack Coronary Artery Disease requiring surgery Stroke Cancer Kidney Failure Major Organ Transplant Multiple Sclerosis Primary Pulmonary Arterial Hypertension Aorta Graft Surgery Paralysis16

Medicare All Team Members are eligible to join the Medicare Hospitalization policy entered into with The Medicare Services Ltd. Employees have an option to select a Family Floater Cover for self, spouse, 2 children and parents / in- laws for a floater inamount of Rs.3, 5, 7.5, 10 or 15 lacs. Enrollment into this scheme is done only through Hr4U. Incase an employee fails to do his/her enrollment within 15 days from the date of creation of his hr4u id, the company gives him/her a default coverage of Rs. 3 Lakhs for self only. Contd..17

Medicare.2 The coverage amount once selected or given by default cannot be changed during the policy period (1st September to 31st August ) However, family members can be added at any time. There is a company subsidy of Rs.5,000/- (Sep Aug) towards Rs.5,000/Medicare premium. Any premium amount exceeding Rs.5,000 is recovered from the employee's salary. Details are uploaded on Hr4U on the following path: Hr4U> Medicare> Medicare Details

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To enroll your FAMILY MEMBERS: you would be needed to first add their details in your Personal MEMBERS: Profile thru HR4U Please Login HR4U

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Pls go to My Profile> Personal Details > select family Details

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Add your family members.

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Please fill the details of your family members and click the Save Family Details option.

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Once you have added all your family members in your Personal Profile, the below screen will appear.

You now needed to go back to the Medicare > Medicare Renewal > Enroll New Details to enroll your family members in the Medicare Hospitalization Scheme.

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After entering all the details of your family, now switch to Medicare Apply for change

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Select your coverage Select bank name Fill up bank account no Check the Boxes and click on Apply for Change. Change.

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You will be able to view all the details.

Please click on I Agree if all the details are displayed correctly. You will get a confirmation message on your official email id

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Talent Management & Performance Management27

Talent Management-Structure ManagementSanjyot Bhole Senior Manager

Shruti Shrivastava Assistant Manager

Smriti Saini Senior Executive

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Talent Management & Employee Engagement The Talent Management & Employee Engagementfunction undertakes & implements all Employee development/Engagement initiatives in BALIC

Currently the initiatives undertaken are:

Talent Management Program (TMP) which is currently open

for L3B & above and aims to holistically assess both performance & potential of employees & enables us to enables develop an organisation wide talent map Succession Planning that facilitates the successors for each critical position to be determined. Excellence Awards which recognize all outstanding achievers in BALIC in Non-Sales functions. Non29

Objective

To assess the performance of all employees against their prepredefined targets /KRAs . Aims to improve the job performance and satisfaction A platform for the supervisors to give feedback on performance, managerial skills and behaviour/ attitude Enhancing performance and employee engagement. Enables all employees to make their full contribution to the achievement of the organizations strategic goals. Reward good performers suitably.

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Appraisal Cycle

The performance appraisal process in BALIC is a biannual ie all eligible employees are assessed against their set KRAs twice a year in October and April. The review period looks as under:

Target Setting with in 1 month of Joining MidMid-year Appraisals:1st April to 31st September Annual Appraisals :1st October to 31st March

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Eligibility Criteria

All employees who have joined on or before December 31st of the previous year. All employees in Non Sales functions across L1 to L5 grade All HO Employees are eligible for appraisal Sales Employees except front line Sales (approximately L2 and above) contd.

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Eligibility Criteria..2

Channel Wise Eligibility: Agency : All Sales Employees of Grade L2B & Above ( Except Branch Managers & CBMs) Alternate: All Sales Employees of Grade L2A & Above Alternate: Banc assurance: All Sales Employees of Grade L2 B & Above ( assurance: Except Area Managers) Business Procurement: All Sales Employees of Grade L2A & Above Corporate Business: All Sales Employees of Grade L2 B & Business: Above Direct Marketing : All Sales Employees of Grade L2 B & Above Strategic Initiative: All Sales Employees of Grade L2 B & Above Initiative: Health Insurance: All sales employees except BDMs. Insurance:

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Process of Target Setting

Employees have to complete their Target setting with in 1 month of joining. Employees have to discuss and finalize their targets with their superiors The target setting and appraisal process is done through the HR Portal ie HR4U. Contd

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Process of Target Setting2

Following categories of employees have standard target templates that are decided by the concerned functional head / department head : CSE ABS/AM-Ops ABS/AM SOM Branch Accountant/State Accountant/Regional Accountant Branch Training Executives/Branch Training Manager/State Training Manager/Regional Training Manager/Zonal Training Manager (Includes all Agency/Alternate & Bancassurance & Direct Marketing Trainers) Admin Executives HUB Employees Note: The standard templates are available with State HR35

Commonly Faced HR4U - ErrorsError Message 500 Internal Sever Errors No link For Forward to Appraiser Superior Not Received Target Sheet Leave approving authority is taken as Appraiser by default Input Target Description Reason HR4u session is timed out ( Relog In) Target sheet has to be Unlocked Relog in & Refresh or resubmit the targets Reviewer details missing

Some space is left blank. Press delete on all the blanks rows Sum of weightage is not equal to 100%

Weightage should be 100%:

Note : Please contact Business HR for any query or error faced during the process.36

Talent Acquisition37

Talent Acquisition-Structure Acquisition-

Sagar Vadapurkar Manager

Smriti Mahindra Assistant Manager

Adil Merchant Assistant Manager

Shatabdi Nath Senior Executive

Smita Mishra Senior Executive

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LEAP Program

Our Management Trainee program LEAP involves recruitment PAN India from management colleges. colleges. The Onboarding of the Management Trainees happen every year on 1st of July. July. The MTs undergo a comprehensive two weeks training at the Head office, post which they are assigned their respective locations. locations. They are in the training period for one year . Appraisal happens next year in the month of June ,post which depending on the overall performance & delivery they are absorbed as ASSISTANT MANAGER in the organization. organization.39

Outsourced Employees Management

All Outsourced Employees are on the rolls of Bajaj Allianz Staffing Solutions (BASS), a sister concern of Bajaj Allianz Financial Distribution Ltd. We have more than 4000 employees on the rolls of BASS. We are responsible for the entire process pertaining to outsourced employees starting from Hiring till the Exit of an employee Absorption on BALIC Rolls: The outsourced employees are also eligible for absorption to BALIC rolls based on their performance and tenure with the organization. The process is followed by a written test & personal round of interview.

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Trainee Program

We have the following Trainee program: IT Trainee: Trainee:

This trainee are taken in

the IT Dept for a training period of 2

years. years. Performance Appraisal happens every after 6 months and depending on the overall performance and delivery, they are being absorbed in Grade L2.

Operations Trainee: Trainee:

This trainee are taken in the Operations Dept for a training period of 1 year. year. Performance Appraisal happens after completion of 1 year and depending on the overall performance and delivery, they are being absorbed in Grade L1 41

Recruitment

The entire recruitment requirements for the Head Office ( HO ) is taken care by the Talent Acquisition team. team. The recruitment requirements that are covered under this are :

Fresh recruitments Internal Job Postings (IJPs) : This is done for the entireacross regions. regions. Rehiring Project / Summer Trainees

organization

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Learning & Development43

Learning & Development-Structure Development-

Harsh Bhardwaj AVP L&D

Melissa Dsouza AM L&D

Simrat Gahlot AM L&D

Manica Abbott Management Trainee

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Scope of Work

Parichay - Induction of all new employees (on-rolls (onand off-rolls) offDISCOVER Soft Skills workshops Enlighten Short duration interactions with industry stalwarts myLearning Elearning course for BALIC contd employees45

Scope of Work2

Management Development Programme Leadership Development Programme High Impact Leadership

Professional Development Initiative (PDI) Incentives given to employees for clearing exams conducted by Insurance Institute of India

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Business HR47

Business HR HierarchyJaydeep Chaure Head - HR Thomas Augustine AVP Business HR Zonal HR Managers

State HR Managers

Sr Exe/Exe State wise

CSR State wise

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Business HR Hierarchy2Thomas Augustine AVP Business HR

Abhijit SharangpaniZonal HR Manager - West

ChandrashekarZonal HR Manager - Central

Rajiv GusainZonal HR Manager - North

Nupur Ray Zonal HR Manager - East

Shashikanth JayaramanZonal HR ManagerState HR49

Role of Business HR Compliments the HO HR team as representation at the ground level catering to the HR needs of the vast spread of offices Extended arm of the various HR product teams from HO One stop for all HR needs across the country across all channels Implementation and feedback of all initiatives undertaken by HR Undertakes Branch visits, HR Induction, Attendance processing, employee grievance management, Policy awareness, Talent Acquisition, Talent Management, Performance management among a host of other HR activities50

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