HR Initiatives of the CSC

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    HUMAN RESOURCE

    MANAGEMENT andDEVELOPMENT

    An Overview of the HR Initiatives

    of the Civil Service Commission forthe Philippine Bureaucracy

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    CSC Defnitions oHR, HRM, HRD and OD

    CSC Constituents

    People

    Function

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    People

    Function

    CSC Employees

    CSC HR

    Bureaucracy

    Agency HRMD

    CSC Defnitions oHR, HRM, HRD and OD

    CSC Constituents

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    CSC Employees

    CSC HR

    Bureaucracy

    Agency HRMD

    Society

    Internal

    DirectExternal

    IndirectCSC Constituents

    CSC Defnitions oHR, HRM, HRD and OD

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    CSC Defnitions oHR, HRM, HRD and OD

    HR

    Human Resource (HR) refers to te people!

    including teir "ualifications! competencies!talents! and potentials! in te Pilippine Ci#il

    Ser#ice including CSC$

    HRas a function pertains to te management!

    de#elopment and utili%ation of te people in te

    Pilippine Ci#il Ser#ice to&ards te excellent and

    etical acie#ement of te #ision of te

    organi%ation$

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    CSC Defnitions oHR, HRM, HRD and OD

    'rgani%ation

    Design

    (or)force

    Planning

    *earning and

    De#elopment

    Performance

    Management

    Re&ards and

    Recognition

    EmployeeRelations

    Career

    De#elopment

    Recruitment+

    Selection+

    Placement

    HRD HRM

    CSC Personnel

    CSC 'HRMD

    Bureaucracy

    Agency HRMD

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    CSC Defnitions oHR, HRM, HRD and OD

    HRM

    Human Resource Management (HRM)is te

    application of principles! systems and processestat facilitate te engagement (optimal

    acquisition, maintenance and utilization) of te

    people in accordance &it Ci#il Ser#ice la&s and

    rules to&ards organi%ational integrity and

    excellence$

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    CSC Defnitions oHR, HRM, HRD and OD

    HRD

    Human Resource Development (HRD) is te

    strategic frame&or) ,assessing! -uilding andsustaining capacities. tat enance te #alue

    ,performance and contri-ution. of te people -y

    -ridging competency gaps! maximi%ing existing

    capacities and disco#ering and culti#ating

    potentials troug appropriate inter#entions$

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    CSC Defnitions oHR, HRM, HRD and OD

    OD

    Organization Development (OD) for CSC

    is a colla-orati#e process used to strategicallymanage transformati#e canges to&ard enancing

    /o#ernment Agencies0 rele#ance and

    responsi#eness to teir mandates$ 1is is

    facilitated troug organi%ational diagnosis and-ea#ioral! structural and tecnological

    inter#entions$

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    CSC Defnitions oHR, HRM, HRD and OD

    Characteristics of Strategic HR for CSC

    2$ People3Centric! 4alues3'riented and Citi%en Focused

    5$ 4ertically and ori%ontally aligned and integratedincluding alignment and congruence to societal goals

    6$ Participati#e! consultati#e! facilitati#e! transformati#e!

    nurturing and ena-ling ,rater tan imposing practices.

    7$ Promotes desira-le and etical practices fit for tedifferent Partner Agencies including CSC

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    CSC Defnitions oHR, HRM, HRD and OD

    Characteristics of Strategic HR for CSC

    8$ 9urtures *earning

    :$ 1ri#es on competiti#e edge -y -eing proacti#e andinno#ati#e

    ;$ Practices Competency3-ased HR

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    Vision/Mission

    PGS

    PRMEHRM

    L!C"ra

    nd

    SPMS

    C"R#S

    LDP

    CSC 4ision and Mission

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    Vision/Mission

    PGS

    PRME HRM

    L!C"rand

    SPMS C"R#SLDP

    CSC 4ision and Mission

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    Vision/Mission

    PGS

    PRME HRM

    SPMS HR P$an

    Strategy

    Map

    L!C"rand C"R#S

    (or)load

    Staffing

    C"LDP

    Basis for Coacing

    CSC 4ision and Mission

    'PCR+

    IPCR

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    PER%ORMANCEGOVERNANCE S&STEM

    Module 3:

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    P E

    O P L E

    P R

    O

    C E

    S S

    E S

    P A R T N E R

    S

    S T A K E H

    O L D E R S

    F I N A N

    C E

    Enhance the co'(etenc) of o*r +or,force

    Pro-ide e.ce$$entHR (rocesses

    C*$ti-ate (artnershi(s +ith $oca$ and internationa$instit*tions

    Recognied as a Center forE.ce$$ence

    High (erfor'ing0 co'(etent andcredi1$e ci-i$ ser-ants

    Ens*re e2ecti-eand e3cient

    (erfor'ance of#*asi45*dicia$

    f*nctions

    Ens*re e3cient 'anage'ent of 6nancia$reso*rces

    CSC sha$$ 1e Asia7s Leading Center ofE.ce$$ence for Strategic HR and OD

    CSC 89:9 AGENC& VSON

    Ga+ingLing,od4"a)ani

    ang"a+at ;a+ani

    >Lo-e of GodandCo*ntr)

    >ntegrit)

    >E.ce$$ence

    COREPURPOSE

    COREVALUES

    Lo-e of God andCo*ntr)

    E.ce$$ence ntegrit)

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    Performance /o#ernance System

    Strategy Map

    Re##ing ?p@Initiating a Cange ourney

    Full Speed Aead

    89

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    !ers

    pective O"#ectives

    Measures

    $%AD

    $A&

    'ase ** * *+ *, *-

    A Recogni%ed as a Center forExcellence

    2Percentage of agencies accredited under tePRIME3HRM *e#el II 9+A 9+A

    *.,28=.

    -.,6=

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    PROGRAM TO NSTTUTONAL>EMERTOCRAC& AND E?CELLENCEN HRM

    Module ):

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    E'(o+ering Agenciesthr* the

    CSC PRME4HRMThe Cornerstone for HRM in theBureaucracy

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    2012

    > %'en"# HR Cli*ateSur+e#> %'en"# Sel% * nt

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    eror*an"e de+elo*ent relations -elare

    Results of Agency HR Climate Survey

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    esults of Agency Self Assessment

    %D.%/C$

    L$.$L

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    CSC PRM$HRMO'9%C63:%S4> Assess te HRM practices and capa-ilities of agencies

    > Ser#e as searc mecanism for -est practices in HRM

    > Promote and ser#e as a #enue for excange and

    de#elopment of expertise in te area of uman

    resource management -et&een and among

    go#ernment agencies

    > Empo&er agencies in te performance of HRM

    functions and

    > Promote and re&ard excellent uman resource

    management practices$

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    Seal

    of

    Excellence

    PRIME HRM

    Assess

    Compreensi#e

    HR

    AssessmentRe#ie& and

    Monitoring

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    Seal

    of

    Excellence

    PRIME HRM

    Assess

    Assist

    Continuin'Assistan"e

    Re+ie- andE+aluation

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    Seal

    of

    Excellence

    PRIME HRM

    Assess

    Assist

    A+ard

    $evel *4Regulate

    $evel 4Accreditation

    $evel +4DeregulateCenterof Excellence

    Sealof Excellence

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    STRATEGCPER%ORMANCE MANAGEMENTS&STEM

    Module 5:

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    SPMS alignment to RBPMS

    So"ietal oalsOut"o*es

    oodo+ernan

    "e and%ntiCorrutio

    n

    Hu*an

    De+&t Po+ert#Redu"tion

    $"ono*i"De+t

    Se"urit#,

    4usti"eand Pea"e

    Cli*ate

    Chan'e%datation

    Se"toral oalsOut"o*es

    Or'aniational Out"o*es

    Ma6or 7inal Oututs 8Citien 7o"used and Produ"tResults9

    7inan"ial

    Ste-ardshi

    nternal Pro"essLeadershi,

    Learnin', and

    ro-thStrate'i" Peror*an"e Mana'e*ent S#ste* 8ndi+idual9

    SERSo"io$"ono*i" Reort

    PPARCPriorit#Pro'ra*%""ountailit# ReortCardMARC4M7O%""ountailit# ReortCardMARC4M't

    %""ountailit# Reort

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    SPMS

    !aradigm Sift to S!MS

    AREA

    PARADI/M SHIF1

    FR'M 1'Perspecti#e Performance E#aluation Perf Management

    Focus Acti#ities and Inputs 'utputs and 'utcomes

    Indicators Performance Indicators

    ,e$g$ no$ of appointments.

    Success Indicators

    ,e$g$ response time.

    Performance Alignment

    Focus on indi#idual,competition.

    Align Indi#idual to'ffice+Di# ,1eam&or).

    Role ofSuper#isor E#aluator Coac and Mentor

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    Perfor'ance

    P$anningand

    Co''it'e

    nt

    Perfor'anceMonitoring

    andCoaching

    Perfor'ance Re-ie+

    andE-a$*ation

    Peror*an"eRe-ardin'and De+&t;Plannin'

    SPMS

    SPMS

    Cycle

    %*nctiona$if@

    %ll OPCRs,PCRssu*ittedand

    aro+edased on theSPMSCalendar

    %*nctiona$if@

    O?"eLearnin' and

    De+elo*ent Plansu*itted> @oPeror*ers& Listsu*itted #OHRMD orre"o**endation

    # PR%S$C

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    LEADERSHP ANDCOACHNG"RAND

    Module A:

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    Perfor'ance

    P$anningand

    Co''it'e

    nt

    *eadersip and Coacing Brand

    SPMS

    Cycle

    Coacing

    Moments

    in S!MS

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    Perfor'ance

    P$anningand

    Co''it'e

    nt

    Perfor'anceMonitoring

    andCoaching

    *eadersip and Coacing Brand

    SPMS

    Cycle

    Coacing

    Moments

    in S!MS

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    Perfor'ance

    P$anningand

    Co''it'e

    nt

    Perfor'anceMonitoring

    andCoaching

    Perfor'ance Re-ie+

    andE-a$*ation

    *eadersip and Coacing Brand

    SPMS

    Cycle

    Coacing

    Moments

    in S!MS

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    Perfor'ance

    P$anningand

    Co''it'e

    nt

    Perfor'anceMonitoring

    andCoaching

    Perfor'ance Re-ie+

    andE-a$*ation

    Peror*an"eRe-ardin'and De+&t;Plannin'

    *eadersip and Coacing Brand

    SPMS

    Cycle

    Coacing

    Moments

    in S!MS

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    *eadersip and Coacing Brand

    :4 Chec,

    4 Ce$e1rate

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    *eadersip and Coacing Brand

    Thin,ing Strategica$$)

    Leading Change

    "*i$ding Co''it'ent

    De-e$o(ing Peo($e

    Managing

    Perfor'ance

    Coaching for Res*$ts

    Partnering !Net+or,ing

    @he ailit# to dire"tand estalish short

    and lon'ran'e lansand "al"ulate and

    *ana'e risBs asedon uture or

    e*er'in' trends and

    out"o*es ode"isions to a"hie+e

    CSC 'oals;

    @he ailit# to initiateor a"ilitate "han'e

    and *oti+ate eoleto e*ra"e it;

    @he ailit# to insireand "reate an

    en+iron*ent thaten"oura'es ositi+e

    intera"tion and

    "ollaoration a*on'*e*ers o CSC;

    @he ailit# to lan

    and suort anindi+idual&s or

    tea*&s sBills andailities so that the#"an ulfll "urrent or

    uture 6oroleresonsiilitiesee"ti+el#;

    @he ailit# to ro+ideti*el# and rele+ant

    eeda"B toindi+iduals or 'rousin order or the* to

    taBe a"tion and

    i*ro+e theireror*an"e;

    @he ailit# to nurturelearnin' and 'ro-th;

    @he ailit# to uild,

    de+elo and utilie"ollaorati+e

    relationshis -ithlo"al and

    international

    artners to a"ilitatethe a""o*lish*ent

    o CSC 'oals;

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    COMPETENC&4"ASED RECRUTMENTAND #UAL%CATONS STANDARDS

    Module :

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    Competency;'ased HR

    Competencies

    are o1ser-a1$e0 'eas*ra1$e and -ita$skills0 knowle!eand attitues

    that are trans$ations of ca(a1i$itiesdee'ed essentia$ for organiationa$

    s*ccessB

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    Competency;'ased HR

    Traditiona$HR

    Co'(etenc)4"ased HR

    !asis EorB %nal#sis

    and 4oDes"rition

    ndi+idual @raits

    andPeror*an"e

    Rationale Co*lian"e Produ"ti+it#

    HR Role Co*l# -ith

    La-s andPoli"ies

    Co*etiti+e

    %d+anta'e

    HRPlannin'

    Head Counts Co*eten"#as

    Re"ruit*en

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    Competency;'ased HR

    Traditiona$HR

    Co'(etenc)4"ased HR

    @rainin' Fno-led'e,

    SBills, %ttitudes

    Caailit# to

    Peror*Peror*an"eMana'e*e

    nt

    Peror*an"e7eeda"B

    Peror*an"eand Caailit#

    Re-ardS#ste*

    Position radeLe+el

    %ilit# toContriute

    De+elo*e

    nt

    .a'ue ndi+idual Path

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    Competency;'ased HR

    Co'(etenc)4"asedRecr*it'ent and Se$ection

    1; More results oriented than =ualif"ations

    2; /ondis"ri*inator#

    3; dentifes indi+iduals -ith"hara"teristi"s that are di?"ult to

    a"=uire throu'h trainin'); !etter *easure o ft -ith or'aniation

    "ulture

    5; Pro+ides ali"ants -ith oortunities

    to e(lain de*onstrate "o*eten"ies

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    Competency;'ased HR

    Co'(etenc)4"asedRecr*it'ent and Se$ection

    A; Co*eten"ies are readil# transerrale

    and thereore ro+ides Ge(iilit# -ithassi'n*ents

    ; Redu"ed trainin' ti*e -ith 'reater ft insele"tion

    ; $asier to lan "o*eten"# de+elo*entor ne- hires

    I; $nales identif"ation o ali"ants asa"Bu or Be# ositions

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    CSC Competency Model

    Cor

    e

    Tech

    nica$

    Core Co'(etencies

    1;$(e*li#in'nte'rit#

    2;Deli+erin' Ser+i"e$("ellen"e

    3;Sol+in' Prole*,MaBin' De"isions

    Organiationa$Co'(etencies

    1;De*onstratin'Personal$e"ti+eness

    2;SeaBin' $e"ti+el#

    3;Eritin' $e"ti+el#

    );Cha*ionin' and

    %l#in' nno+ation

    5;Plannin' andDeli+erin'

    A;Mana'in'

    nor*ation

    Leadershi(Co'(etencies

    1;@hinBin' Strate'i"all#

    2;Leadin' Chan'e3;!uildin'

    Co**it*ent

    );De+eloin' Peole

    5;Mana'in'Peror*an"e

    A;Coa"hin' or Results

    ;Partnerin' and/et-orBin'

    Technica$Co'(etencies

    1;Strate'i" andCororate Plannin'

    2;Poli"# De+elo*ent

    3;Poli"# nterretationand *le*entation

    );Le'al Mana'e*ent

    5;CororateCo**uni"ations

    A;@est De+elo*entand $+aluation

    Technica$Co'(etencies

    ; @est %d*inistration

    ; Re"ruit*ent andPla"e*ent

    I; 4o %nal#sis, 4oDes"rition andCo*eten"# De+t

    10; !enefts,Co*ensation andEelare%d*inistration

    Technica$Co'(etencies

    11; Learnin' Dia'nosisand Desi'n

    12; Learnin' Deli+er#and $+aluation

    13; $*lo#ee Relations

    1); Counselin' andrie+an"e

    15; Con"iliation andMediation

    Technica$Co'(etencies

    1A; $*lo#eeOr'aniation M't

    1; nor*ation@e"hnolo'# M't

    1; Re"ordsMana'e*ent

    1I; Lirar#Mana'e*ent

    20; %""ountin'

    21; Cash Mana'e*ent

    Technica$Co'(etencies

    22; Sulies andProert#Mana'e*ent

    23; 7a"ilitiesMana'e*ent

    2); !ud'et

    Mana'e*ent25; %udit Mana'e*ent

    2A; Pro'ra*Mana'e*ent

    2; Se"retariat andLiaison Ser+i"es

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    CSC Competency Model

    De-e$o(ing the Co'(etenc) Mode$

    1; nitial Data atherin'a; !en"h*arBin' 8Lo"al and nternational nstitutions9

    ; Re+ie- o Do"u*ents 84o Des"rition, S"ore"ard,Strate'# Ma9

    "; nter+ie-sd; Sur+e#s

    2; dentifed and Clustered

    Fno-led'eSBills%ttitudes 8FS%93; Jsed FS% Clusters as asis or Co*eten"#

    Re=uire*ents

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    CSC Competency Model

    De-e$o(ing the Co'(etenc) Mode$

    ); enerated and "lassifed !eha+ioral ndi"atorsthrou'h inter+ie-s o Hi'h, Mediu* and Lo-Peror*ers

    5; .alidated the Co*eten"# Model throu'h aEorBsho "onsistin' o dierent le+els oe*lo#ees

    A; .alidated -ith $(ternal StaBeholders throu'h7D

    ; Co**ission %ro+al o the Co*eten"# Model

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    CSC Competency Model

    Competency 9ameCompetency DefinitionCore Descriptions+Ru-ricsCompetency *e#els

    Bea#ioral Indicators

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    CSC Competency Model

    Co'(etenc) Assess'ent Process

    1; De+eloed 20 Position Profles

    2; De+eloed %ssess*ent @ools usin' the !eha+ioralndi"ators

    3; Condu"ted Orientation at the Central O?"esollo-ed # a Sur+e# in the aternoon

    ); Condu"ted Sel%ssess*ent and Suer+isor%ssess*ent usin' !eha+ioral ndi"ators in there=uired and ne(t hi'her le+el

    5; Consolidated Sel and Suer+isor %ssess*ents

    usin' 50K50K Eei'hts

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    CSC Competency Model

    Competency Assessment Results

    Tota$Assessed Tota$Co'(etent

    PercentageCo'(ete

    nt

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    CSC Competency Model

    CORE COMPETENCES Non4S*( S*(-r) E.ec

    $(e*li#in' nte'rit# 33 11 3Deli+erin' Ser+i"e$("ellen"e

    A) 2) I

    Sol+in' Prole*sMaBin'De"

    132 22

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    CSC Competency Model

    ORGAN>ATONALCOMPETENCES

    Non4S*( S*(-r) E.ec

    De*onstratin' Personal$e"ti+eness 3) I

    SeaBin' $e"ti+el# 25

    Eritin' $e"ti+el# 131 1I

    Cha*ionin' and %l#in'

    nno+ation 125 31

    Plannin' and Deli+erin' 15A A2

    Mana'in' nor*ation 100

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    CSC Competency Model

    LEADERSHPCOMPETENCES

    Non4S*( S*(-r) E.ec

    Mana'in' Peror*an"e 2A 11

    !uildin' Co**it*ent

    De+eloin' Peole 22 15

    Partnerin' and /et-orBin' 21 15

    @hinBin' Strate'i"all# 1A 12

    Leadin' Chan'e 12

    Coa"hin' or Results 30 1

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    CSC Competency Model

    9 < 8 : = F place $earning and !erformance

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    Co*eten"#!asedLearnin' and De+elo*ent

    !JS/$SS R$SJL@S

    P$R7ORM%/C$

    L$%R//

    (it (*P

    &e focus on

    performance as a

    result of learning$

    (it te

    end3in3#ie& ofcreating impact

    on -usiness

    results$

    2or>place $earning and !erformance

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    Co*eten"#!asedLearnin' and De+elo*ent

    !JS/$SS R$SJL@S

    P$R7ORM%/C$

    L$%R//

    9ecessitating te

    consideration of

    te effect of te

    en#ironment on

    learning$

    Ro-inson! Ro-inson and Blancard

    $/.RO/M$/@

    2or>place $earning and !erformance

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    Co*eten"#!asedLearnin' and De+elo*ent

    !JS/$SS R$SJL@S

    P$R7ORM%/C$

    L$%R//

    Application of

    learning at

    &or) aligned

    &it -usiness

    strategy

    producing

    concrete and&ort&ile

    results$

    $/.RO/M$/@

    Ro-inson! Ro-inson and Blancard

    Brin)eroff

    2or>place $earning and !erformance

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