HR Initiatives of the CSC
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Transcript of HR Initiatives of the CSC
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HUMAN RESOURCE
MANAGEMENT andDEVELOPMENT
An Overview of the HR Initiatives
of the Civil Service Commission forthe Philippine Bureaucracy
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CSC Defnitions oHR, HRM, HRD and OD
CSC Constituents
People
Function
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People
Function
CSC Employees
CSC HR
Bureaucracy
Agency HRMD
CSC Defnitions oHR, HRM, HRD and OD
CSC Constituents
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CSC Employees
CSC HR
Bureaucracy
Agency HRMD
Society
Internal
DirectExternal
IndirectCSC Constituents
CSC Defnitions oHR, HRM, HRD and OD
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CSC Defnitions oHR, HRM, HRD and OD
HR
Human Resource (HR) refers to te people!
including teir "ualifications! competencies!talents! and potentials! in te Pilippine Ci#il
Ser#ice including CSC$
HRas a function pertains to te management!
de#elopment and utili%ation of te people in te
Pilippine Ci#il Ser#ice to&ards te excellent and
etical acie#ement of te #ision of te
organi%ation$
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CSC Defnitions oHR, HRM, HRD and OD
'rgani%ation
Design
(or)force
Planning
*earning and
De#elopment
Performance
Management
Re&ards and
Recognition
EmployeeRelations
Career
De#elopment
Recruitment+
Selection+
Placement
HRD HRM
CSC Personnel
CSC 'HRMD
Bureaucracy
Agency HRMD
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CSC Defnitions oHR, HRM, HRD and OD
HRM
Human Resource Management (HRM)is te
application of principles! systems and processestat facilitate te engagement (optimal
acquisition, maintenance and utilization) of te
people in accordance &it Ci#il Ser#ice la&s and
rules to&ards organi%ational integrity and
excellence$
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CSC Defnitions oHR, HRM, HRD and OD
HRD
Human Resource Development (HRD) is te
strategic frame&or) ,assessing! -uilding andsustaining capacities. tat enance te #alue
,performance and contri-ution. of te people -y
-ridging competency gaps! maximi%ing existing
capacities and disco#ering and culti#ating
potentials troug appropriate inter#entions$
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CSC Defnitions oHR, HRM, HRD and OD
OD
Organization Development (OD) for CSC
is a colla-orati#e process used to strategicallymanage transformati#e canges to&ard enancing
/o#ernment Agencies0 rele#ance and
responsi#eness to teir mandates$ 1is is
facilitated troug organi%ational diagnosis and-ea#ioral! structural and tecnological
inter#entions$
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CSC Defnitions oHR, HRM, HRD and OD
Characteristics of Strategic HR for CSC
2$ People3Centric! 4alues3'riented and Citi%en Focused
5$ 4ertically and ori%ontally aligned and integratedincluding alignment and congruence to societal goals
6$ Participati#e! consultati#e! facilitati#e! transformati#e!
nurturing and ena-ling ,rater tan imposing practices.
7$ Promotes desira-le and etical practices fit for tedifferent Partner Agencies including CSC
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CSC Defnitions oHR, HRM, HRD and OD
Characteristics of Strategic HR for CSC
8$ 9urtures *earning
:$ 1ri#es on competiti#e edge -y -eing proacti#e andinno#ati#e
;$ Practices Competency3-ased HR
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Vision/Mission
PGS
PRMEHRM
L!C"ra
nd
SPMS
C"R#S
LDP
CSC 4ision and Mission
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Vision/Mission
PGS
PRME HRM
L!C"rand
SPMS C"R#SLDP
CSC 4ision and Mission
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Vision/Mission
PGS
PRME HRM
SPMS HR P$an
Strategy
Map
L!C"rand C"R#S
(or)load
Staffing
C"LDP
Basis for Coacing
CSC 4ision and Mission
'PCR+
IPCR
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PER%ORMANCEGOVERNANCE S&STEM
Module 3:
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P E
O P L E
P R
O
C E
S S
E S
P A R T N E R
S
S T A K E H
O L D E R S
F I N A N
C E
Enhance the co'(etenc) of o*r +or,force
Pro-ide e.ce$$entHR (rocesses
C*$ti-ate (artnershi(s +ith $oca$ and internationa$instit*tions
Recognied as a Center forE.ce$$ence
High (erfor'ing0 co'(etent andcredi1$e ci-i$ ser-ants
Ens*re e2ecti-eand e3cient
(erfor'ance of#*asi45*dicia$
f*nctions
Ens*re e3cient 'anage'ent of 6nancia$reso*rces
CSC sha$$ 1e Asia7s Leading Center ofE.ce$$ence for Strategic HR and OD
CSC 89:9 AGENC& VSON
Ga+ingLing,od4"a)ani
ang"a+at ;a+ani
>Lo-e of GodandCo*ntr)
>ntegrit)
>E.ce$$ence
COREPURPOSE
COREVALUES
Lo-e of God andCo*ntr)
E.ce$$ence ntegrit)
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Performance /o#ernance System
Strategy Map
Re##ing ?p@Initiating a Cange ourney
Full Speed Aead
89
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!ers
pective O"#ectives
Measures
$%AD
$A&
'ase ** * *+ *, *-
A Recogni%ed as a Center forExcellence
2Percentage of agencies accredited under tePRIME3HRM *e#el II 9+A 9+A
*.,28=.
-.,6=
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PROGRAM TO NSTTUTONAL>EMERTOCRAC& AND E?CELLENCEN HRM
Module ):
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E'(o+ering Agenciesthr* the
CSC PRME4HRMThe Cornerstone for HRM in theBureaucracy
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2012
> %'en"# HR Cli*ateSur+e#> %'en"# Sel% * nt
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eror*an"e de+elo*ent relations -elare
Results of Agency HR Climate Survey
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esults of Agency Self Assessment
%D.%/C$
L$.$L
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CSC PRM$HRMO'9%C63:%S4> Assess te HRM practices and capa-ilities of agencies
> Ser#e as searc mecanism for -est practices in HRM
> Promote and ser#e as a #enue for excange and
de#elopment of expertise in te area of uman
resource management -et&een and among
go#ernment agencies
> Empo&er agencies in te performance of HRM
functions and
> Promote and re&ard excellent uman resource
management practices$
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Seal
of
Excellence
PRIME HRM
Assess
Compreensi#e
HR
AssessmentRe#ie& and
Monitoring
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Seal
of
Excellence
PRIME HRM
Assess
Assist
Continuin'Assistan"e
Re+ie- andE+aluation
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Seal
of
Excellence
PRIME HRM
Assess
Assist
A+ard
$evel *4Regulate
$evel 4Accreditation
$evel +4DeregulateCenterof Excellence
Sealof Excellence
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STRATEGCPER%ORMANCE MANAGEMENTS&STEM
Module 5:
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SPMS alignment to RBPMS
So"ietal oalsOut"o*es
oodo+ernan
"e and%ntiCorrutio
n
Hu*an
De+&t Po+ert#Redu"tion
$"ono*i"De+t
Se"urit#,
4usti"eand Pea"e
Cli*ate
Chan'e%datation
Se"toral oalsOut"o*es
Or'aniational Out"o*es
Ma6or 7inal Oututs 8Citien 7o"used and Produ"tResults9
7inan"ial
Ste-ardshi
nternal Pro"essLeadershi,
Learnin', and
ro-thStrate'i" Peror*an"e Mana'e*ent S#ste* 8ndi+idual9
SERSo"io$"ono*i" Reort
PPARCPriorit#Pro'ra*%""ountailit# ReortCardMARC4M7O%""ountailit# ReortCardMARC4M't
%""ountailit# Reort
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SPMS
!aradigm Sift to S!MS
AREA
PARADI/M SHIF1
FR'M 1'Perspecti#e Performance E#aluation Perf Management
Focus Acti#ities and Inputs 'utputs and 'utcomes
Indicators Performance Indicators
,e$g$ no$ of appointments.
Success Indicators
,e$g$ response time.
Performance Alignment
Focus on indi#idual,competition.
Align Indi#idual to'ffice+Di# ,1eam&or).
Role ofSuper#isor E#aluator Coac and Mentor
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Perfor'ance
P$anningand
Co''it'e
nt
Perfor'anceMonitoring
andCoaching
Perfor'ance Re-ie+
andE-a$*ation
Peror*an"eRe-ardin'and De+&t;Plannin'
SPMS
SPMS
Cycle
%*nctiona$if@
%ll OPCRs,PCRssu*ittedand
aro+edased on theSPMSCalendar
%*nctiona$if@
O?"eLearnin' and
De+elo*ent Plansu*itted> @oPeror*ers& Listsu*itted #OHRMD orre"o**endation
# PR%S$C
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LEADERSHP ANDCOACHNG"RAND
Module A:
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Perfor'ance
P$anningand
Co''it'e
nt
*eadersip and Coacing Brand
SPMS
Cycle
Coacing
Moments
in S!MS
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Perfor'ance
P$anningand
Co''it'e
nt
Perfor'anceMonitoring
andCoaching
*eadersip and Coacing Brand
SPMS
Cycle
Coacing
Moments
in S!MS
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Perfor'ance
P$anningand
Co''it'e
nt
Perfor'anceMonitoring
andCoaching
Perfor'ance Re-ie+
andE-a$*ation
*eadersip and Coacing Brand
SPMS
Cycle
Coacing
Moments
in S!MS
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Perfor'ance
P$anningand
Co''it'e
nt
Perfor'anceMonitoring
andCoaching
Perfor'ance Re-ie+
andE-a$*ation
Peror*an"eRe-ardin'and De+&t;Plannin'
*eadersip and Coacing Brand
SPMS
Cycle
Coacing
Moments
in S!MS
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*eadersip and Coacing Brand
:4 Chec,
4 Ce$e1rate
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*eadersip and Coacing Brand
Thin,ing Strategica$$)
Leading Change
"*i$ding Co''it'ent
De-e$o(ing Peo($e
Managing
Perfor'ance
Coaching for Res*$ts
Partnering !Net+or,ing
@he ailit# to dire"tand estalish short
and lon'ran'e lansand "al"ulate and
*ana'e risBs asedon uture or
e*er'in' trends and
out"o*es ode"isions to a"hie+e
CSC 'oals;
@he ailit# to initiateor a"ilitate "han'e
and *oti+ate eoleto e*ra"e it;
@he ailit# to insireand "reate an
en+iron*ent thaten"oura'es ositi+e
intera"tion and
"ollaoration a*on'*e*ers o CSC;
@he ailit# to lan
and suort anindi+idual&s or
tea*&s sBills andailities so that the#"an ulfll "urrent or
uture 6oroleresonsiilitiesee"ti+el#;
@he ailit# to ro+ideti*el# and rele+ant
eeda"B toindi+iduals or 'rousin order or the* to
taBe a"tion and
i*ro+e theireror*an"e;
@he ailit# to nurturelearnin' and 'ro-th;
@he ailit# to uild,
de+elo and utilie"ollaorati+e
relationshis -ithlo"al and
international
artners to a"ilitatethe a""o*lish*ent
o CSC 'oals;
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COMPETENC&4"ASED RECRUTMENTAND #UAL%CATONS STANDARDS
Module :
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Competency;'ased HR
Competencies
are o1ser-a1$e0 'eas*ra1$e and -ita$skills0 knowle!eand attitues
that are trans$ations of ca(a1i$itiesdee'ed essentia$ for organiationa$
s*ccessB
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Competency;'ased HR
Traditiona$HR
Co'(etenc)4"ased HR
!asis EorB %nal#sis
and 4oDes"rition
ndi+idual @raits
andPeror*an"e
Rationale Co*lian"e Produ"ti+it#
HR Role Co*l# -ith
La-s andPoli"ies
Co*etiti+e
%d+anta'e
HRPlannin'
Head Counts Co*eten"#as
Re"ruit*en
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Competency;'ased HR
Traditiona$HR
Co'(etenc)4"ased HR
@rainin' Fno-led'e,
SBills, %ttitudes
Caailit# to
Peror*Peror*an"eMana'e*e
nt
Peror*an"e7eeda"B
Peror*an"eand Caailit#
Re-ardS#ste*
Position radeLe+el
%ilit# toContriute
De+elo*e
nt
.a'ue ndi+idual Path
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Competency;'ased HR
Co'(etenc)4"asedRecr*it'ent and Se$ection
1; More results oriented than =ualif"ations
2; /ondis"ri*inator#
3; dentifes indi+iduals -ith"hara"teristi"s that are di?"ult to
a"=uire throu'h trainin'); !etter *easure o ft -ith or'aniation
"ulture
5; Pro+ides ali"ants -ith oortunities
to e(lain de*onstrate "o*eten"ies
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Competency;'ased HR
Co'(etenc)4"asedRecr*it'ent and Se$ection
A; Co*eten"ies are readil# transerrale
and thereore ro+ides Ge(iilit# -ithassi'n*ents
; Redu"ed trainin' ti*e -ith 'reater ft insele"tion
; $asier to lan "o*eten"# de+elo*entor ne- hires
I; $nales identif"ation o ali"ants asa"Bu or Be# ositions
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CSC Competency Model
Cor
e
Tech
nica$
Core Co'(etencies
1;$(e*li#in'nte'rit#
2;Deli+erin' Ser+i"e$("ellen"e
3;Sol+in' Prole*,MaBin' De"isions
Organiationa$Co'(etencies
1;De*onstratin'Personal$e"ti+eness
2;SeaBin' $e"ti+el#
3;Eritin' $e"ti+el#
);Cha*ionin' and
%l#in' nno+ation
5;Plannin' andDeli+erin'
A;Mana'in'
nor*ation
Leadershi(Co'(etencies
1;@hinBin' Strate'i"all#
2;Leadin' Chan'e3;!uildin'
Co**it*ent
);De+eloin' Peole
5;Mana'in'Peror*an"e
A;Coa"hin' or Results
;Partnerin' and/et-orBin'
Technica$Co'(etencies
1;Strate'i" andCororate Plannin'
2;Poli"# De+elo*ent
3;Poli"# nterretationand *le*entation
);Le'al Mana'e*ent
5;CororateCo**uni"ations
A;@est De+elo*entand $+aluation
Technica$Co'(etencies
; @est %d*inistration
; Re"ruit*ent andPla"e*ent
I; 4o %nal#sis, 4oDes"rition andCo*eten"# De+t
10; !enefts,Co*ensation andEelare%d*inistration
Technica$Co'(etencies
11; Learnin' Dia'nosisand Desi'n
12; Learnin' Deli+er#and $+aluation
13; $*lo#ee Relations
1); Counselin' andrie+an"e
15; Con"iliation andMediation
Technica$Co'(etencies
1A; $*lo#eeOr'aniation M't
1; nor*ation@e"hnolo'# M't
1; Re"ordsMana'e*ent
1I; Lirar#Mana'e*ent
20; %""ountin'
21; Cash Mana'e*ent
Technica$Co'(etencies
22; Sulies andProert#Mana'e*ent
23; 7a"ilitiesMana'e*ent
2); !ud'et
Mana'e*ent25; %udit Mana'e*ent
2A; Pro'ra*Mana'e*ent
2; Se"retariat andLiaison Ser+i"es
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CSC Competency Model
De-e$o(ing the Co'(etenc) Mode$
1; nitial Data atherin'a; !en"h*arBin' 8Lo"al and nternational nstitutions9
; Re+ie- o Do"u*ents 84o Des"rition, S"ore"ard,Strate'# Ma9
"; nter+ie-sd; Sur+e#s
2; dentifed and Clustered
Fno-led'eSBills%ttitudes 8FS%93; Jsed FS% Clusters as asis or Co*eten"#
Re=uire*ents
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CSC Competency Model
De-e$o(ing the Co'(etenc) Mode$
); enerated and "lassifed !eha+ioral ndi"atorsthrou'h inter+ie-s o Hi'h, Mediu* and Lo-Peror*ers
5; .alidated the Co*eten"# Model throu'h aEorBsho "onsistin' o dierent le+els oe*lo#ees
A; .alidated -ith $(ternal StaBeholders throu'h7D
; Co**ission %ro+al o the Co*eten"# Model
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CSC Competency Model
Competency 9ameCompetency DefinitionCore Descriptions+Ru-ricsCompetency *e#els
Bea#ioral Indicators
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CSC Competency Model
Co'(etenc) Assess'ent Process
1; De+eloed 20 Position Profles
2; De+eloed %ssess*ent @ools usin' the !eha+ioralndi"ators
3; Condu"ted Orientation at the Central O?"esollo-ed # a Sur+e# in the aternoon
); Condu"ted Sel%ssess*ent and Suer+isor%ssess*ent usin' !eha+ioral ndi"ators in there=uired and ne(t hi'her le+el
5; Consolidated Sel and Suer+isor %ssess*ents
usin' 50K50K Eei'hts
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CSC Competency Model
Competency Assessment Results
Tota$Assessed Tota$Co'(etent
PercentageCo'(ete
nt
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CSC Competency Model
CORE COMPETENCES Non4S*( S*(-r) E.ec
$(e*li#in' nte'rit# 33 11 3Deli+erin' Ser+i"e$("ellen"e
A) 2) I
Sol+in' Prole*sMaBin'De"
132 22
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CSC Competency Model
ORGAN>ATONALCOMPETENCES
Non4S*( S*(-r) E.ec
De*onstratin' Personal$e"ti+eness 3) I
SeaBin' $e"ti+el# 25
Eritin' $e"ti+el# 131 1I
Cha*ionin' and %l#in'
nno+ation 125 31
Plannin' and Deli+erin' 15A A2
Mana'in' nor*ation 100
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CSC Competency Model
LEADERSHPCOMPETENCES
Non4S*( S*(-r) E.ec
Mana'in' Peror*an"e 2A 11
!uildin' Co**it*ent
De+eloin' Peole 22 15
Partnerin' and /et-orBin' 21 15
@hinBin' Strate'i"all# 1A 12
Leadin' Chan'e 12
Coa"hin' or Results 30 1
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CSC Competency Model
9 < 8 : = F place $earning and !erformance
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Co*eten"#!asedLearnin' and De+elo*ent
!JS/$SS R$SJL@S
P$R7ORM%/C$
L$%R//
(it (*P
&e focus on
performance as a
result of learning$
(it te
end3in3#ie& ofcreating impact
on -usiness
results$
2or>place $earning and !erformance
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Co*eten"#!asedLearnin' and De+elo*ent
!JS/$SS R$SJL@S
P$R7ORM%/C$
L$%R//
9ecessitating te
consideration of
te effect of te
en#ironment on
learning$
Ro-inson! Ro-inson and Blancard
$/.RO/M$/@
2or>place $earning and !erformance
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Co*eten"#!asedLearnin' and De+elo*ent
!JS/$SS R$SJL@S
P$R7ORM%/C$
L$%R//
Application of
learning at
&or) aligned
&it -usiness
strategy
producing
concrete and&ort&ile
results$
$/.RO/M$/@
Ro-inson! Ro-inson and Blancard
Brin)eroff
2or>place $earning and !erformance
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Co*eten"#!asedLearnin' and De+elo*ent
Learning and De-e$o('ent O((ort*nitiesin CSC
1; 7or*al Classroo* @rainin'a; nternal @rainin'
; $(ternal @rainin'
2;Onthe4o @rainin'
a; Coa"hin'
; Fno-led'e Sharin' and Learnin'
"; Shado-in'
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Co*eten"#!asedLearnin' and De+elo*ent
Learning and De-e$o('ent O((ort*nitiesin CSC
3; SelDe+elo*enta; SelStud#
; $+enin' or EeeBend Courses
"; $du"ational@rainin' .ideo @aes
d; !ooBs or other Puli"ations4ournals
e; PC @utorialsCo*uter %ided@rainin'Eeinar
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Co*eten"#!asedLearnin' and De+elo*ent
Learning and De-e$o('ent O((ort*nitiesin CSC
); De+elo*ental %"ti+itiesnter+entionsa; Se"ial EorB Pro6e"t
; %dded Resonsiilities
"; Cross Pro'ra*Rotational or @e*orar#%ssi'n*ents
d;@asB 7or"e or Co**ittee %ssi'n*ent
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Co*eten"#!asedLearnin' and De+elo*ent
ndi-id*a$ De-e$o('ent P$an
&iven your Competency Assessment Result42$ (at competencies &ould you li)e to de#elop
5$ In &at &or) opportunities can you apply tese
competencies
6$ (at learning opportunities can you ta)e
ad#antage to de#elop your competencies