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HR Compliance Challenges for 2013: How Software Can Lighten

the Load

Thursday, March 7, 2013 2:00 p.m. to 3:00 p.m. Eastern 1:00 p.m. to 2:00 p.m. Central

12:00 p.m. to 1:00 p.m. Mountain 11:00 a.m. to 12:00 p.m. Pacific

Presented by:

Stephen Bruce PhD, PHR

This program has been approved for 1.00 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).The Program ID number will be emailed to the registered participant at the completion of the conference. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.

HR Compliance Challenges for 2013: How Software Can Lighten the Load

Presented by: Sponsored by:

Stephen D. Bruce PhD, PHRMarch 7, 2013

Stephen D. Bruce PhD, PHR• Award‐winning writer/editor• Editor, HR Daily Advisor (The Most Read Publication in HR), and Compensation & Benefits Daily Advisor

• Number 7 “HR Influencer”

Today’s Speaker & Host

Today’s Speakers

• Erin Jacobs– Vice President at BambooHR– Based in San Francisco Bay Area– 15+ Yrs working with SMB on growth strategies– Companies include: VerticalResponse, Informatica, Demandbase, Nortel, Jobscience

– Speaking events at Salesforce.com Dreamforce, webinars, small business conferences

Agenda

• Compliance Overview• What is at Risk?• Trends and Challenges for 2013

– The Usual Suspects– Some Unusual Suspects

• What to Do• How Software Can Help

• Founded in 2008• SaaS HR Solution• #1 HR App Optimized for Today’s Small and Medium business

• 1st Native Mobile App for Company Directory and Leave Tracking

• Price Performance and Service Leader

Today’s Sponsor‐ BambooHR

Understanding Compliance

• Managing Within the Law• Treat People Fairly• Respect Employee Rights• Minimum Wage/Overtime• Maintain Good Records

What is at Risk

• Fines, settlements, & Legal Fees• Managers’ Time & Distraction• Employee Morale• Damage to Brand• Risks Increasing

2013: The Usual Suspects

• Wage/Hour• Discrimination• Harassment• ADA• Recordkeeping

Quality Recordkeeping

• Hiring Process• Administrative• Management

– Pay and benefits– Performance – Training– Discipline – PIP– Termination

Recordkeeping Mistakes

• Inaccurate• Incomplete• Missing• Inconsistent• Unable to be retrieved

2013: Unusual Suspects

• Retaliation• NLRB• ACA• Social Media

Retaliation

• Leading Basis for Charges• “Easy” to Avoid• Protected Activity• Why So Prevalent?• Low Hanging Fruit• Causal connection

NLRB

• Section 7 Rights• Social Media• Investigations• Off‐Duty Access• Courtesy Policy• Handbook Disclaimer• Current Legal Status

Affordable Care Act

• Employer Shared Responsibility• (Pay or Play)• Counting Employees• Affordable• Minimum Value

Social Media

• Background Checks• Productivity• Inappropriate Actions Toward Co‐Workers• Inappropriate Actions Toward Employer• Revealing Proprietary Data• Badmouthing Company/Boss• Privacy/Ownership

Best Practices in Compliance

• Get Organized—What Laws?• Policies/Procedures• Documentation

– What, how, where– Accessibility

• Security– Which employees have access to what data– How do you control access?

Best Practices in Compliance

• Followup– Training– Audit

How Technology Can Help

• Centralize Data• Ease of Reporting• Speed of Response• Consistent Communication• Peace of Mind

Why Documentation is Key

• He Said/She Said• Consistency across all employees• Single Source Delivery• Time stamp completion dates• Capture critical notes, meeting times, expectations

• Document Storage, Legal E‐signaturesWhen: Disciplinary Action, PTO Costs, Performance Review Activities, Separation Agreements, Compensation

360 View of Employees

Centralize Employee Data Online •Stop Using Spreadsheets•Employees update personal info themselves•Set permissions•Uncover what’s missing•Customize the App•Integrated Services

Employee Dashboard View

Is it Secure?

System•Saas Proven for Most Sensitive Business Management•Advanced Encryption Standards•All Data is Behind a Firewall•Data is backed up nightly in 2 geo locationsPermissions•Use standard or custom permission settings•You Own Your Data!

Permission Controls

• Workplace– Harassment– Safety– Management– Employee Development

• Insurance– Drivers‐ Commercial, Delivery, Forklift– Industry Requirements

Solutions: Alerts for completion, certifications, requirements, expiration

Track Training & Certifications

Track Training & Certifications

Policy Management

• Employee Handbook– Right Signature Integration

• NDA• Offer Letter• Social Media Policy• Safety and Emergency Procedure Documents

A Few BambooHR Customers

Resources

• Attend a Live 30 Minute Webinar• Download a White Paper‐Why and When to Get HR Off Spreadsheets

• Start a Free Trial

http://www.bamboohr.com

Thank you!

Stephen D. Bruce PhD, PHRStephen D. Bruce PhD, PHR

Editor, HR Daily Advisor and Editor, HR Daily Advisor and Compensation & Benefits Daily AdvisorCompensation & Benefits Daily Advisor

http://hrdailyadvisor.blr.comhttp://hrdailyadvisor.blr.com//

sbruce@blr.comsbruce@blr.com

Disclaimers

*This webcast is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webcast provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.

An accomplished, award-winning writer and editor, Bruce has been following and clarifying developments in the HR field for 20 years. Currently the editor/writer of the 225,000 subscriber HR Daily Advisor, the most-read HR publication in the US, he has published many

books (Seven Secrets of Managers Who Avoid Employee Lawsuits, Face to Face: Every Manager's Guide to Better Interviewing, Best Practices for HR Managers), newsletters (HR Manager's Legal Reporter), and training materials (the best-selling Stop Sexual harassment), plus videos, CDs, and many more.

Stephen Bruce, PhD PHR

Speaker Biography