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HP Executive Scorecard
Transcript of HP Executive Scorecard
8/13/2019 HP Executive Scorecard
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Our customers analyze and manage IT businessperformance across traditional IT and cloud environmentsto help their people succeed.
Wouldn’t you like to simplify the process of evaluating cloud
services? How about gaining new insights to help with that
application transformation project? Wouldn’t it be great if there
were a simple way to understand performance in these and other
areas of IT with views by service or application and perspectives
such as risk, cost, or quality? A tool that can do that would help
prove the value of IT, increase transparency with the rest of the
organization while helping IT to perform better.
Proving the value of ITIT executives need information to make the best decisions.
They are also increasingly aware of the need to prove the value
that IT provides to the rest of the organization. In addition,
they encourage their teams to build this value through a
performance-driven culture. In most organizations, IT has lots of
performance data, but someone has to pull, cleanse, consolidate,
and correlate that data in a timely manner in a form that is relevant
to management decision-makers—and that’s the hard part.
Many clients invest time and resources in seeking IT data to help
improve the transparency of their decisions and to convey value
by establishing competitive benchmarks. However, because of
the eort required, this data is often out of date when it arrives.
Organizations spend weeks pulling information together from
multiple sources to create complex spreadsheets, and the result is
still a backward-looking report rather than real-time management.
The HP IT Executive Scorecard gives CIOs, VPs of IT, and other IT and
business managers performance information they need to make
better IT decisions and demonstrate continual improvement in IT
performance. Think of it as a report card for IT. With the Executive
Scorecard, it is simpler to automate data collection and analysis
from multiple sources, including non-HP products, to provide
a single view of IT metrics. In addition, the Executive Scorecard
now includes sophisticated IT nancial management (ITFM) tools
to provide comprehensive nancial perspectives and to ease IT
nancial processes such as budgeting or producing a bill of IT.
Transparency
Board executives are becoming increasingly aware of the valuethat IT technology provides to their businesses, but they can
have diculty in comparing IT performance to other parts of the
business—sometimes not even knowing what questions to ask.
The HP IT Executive Scorecard can:
• Demonstrate IT performance using standardized metrics and key
performance indicators (KPIs) that businesses help to set
• Allow executives to see data in near real time at operational
review meetings or executive team sessions
• Demonstrate IT value and showcase IT as a strategic investment
rather than a utility
• Make decisions faster to rectify problems more quickly and
improve business agility
• Produce a “bill of IT” to explain IT utilization by an organization in
business-friendly terms
Data sheet
HP IT Executive Scorecard SoftwareImprove IT business performance
The HP IT Executive Scorecard and theHP IT Performance SuiteThe HP IT Executive Scorecard is a key element in the HP IT
Performance Suite, the industry’s rst systematic approach to
digitizing the sensing, measuring, and instrumentation of the entire
IT-controlled landscape into single consolidated views for IT leaders
and practitioners.
The suite includes comprehensive families of proven software
for strategy, planning, and governance, application lifecycle
management, IT operations, information management, and securityintelligence and risk management. These solutions are unied by
one of the most complete IT data models for collecting and relating
data feeds from individual products—a major breakthrough for IT.
And what makes the IT Performance Suite much more than just
an excellent collection of IT management software is the HP IT
Executive Scorecard—a single pane of glass that pulls all the
information and analysis together to give leaders broad and deep
insight into everything IT does.
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Figure 1: Desktop and mobile access to out-of-the-box dashboards plus full customization capability
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Performance managementThe HP IT Executive Scorecard provides an extensible data
model for IT performance, out-of-the-box metrics, and a KPI
library. Combining these with ready-made data across the HP IT
Performance Suite of industry-leading IT management solutions
(see side bar) enables IT executives to:
• Dene goals and objectives aligned with company strategy
• Cascade KPIs to drive a performance culture
• Demonstrate IT performance to leadership leveraging
standardized, performance-driven metrics and service views
• Make decisions faster by viewing nancial information alongside
other performance data more quickly
• Improve business agility with customized scorecard views to meet
dierent user needs
• Simplify the IT budgeting process using a centralized approach
that utilizes existing nancial data
The HP approach has distinct advantages over trying to build your
own dashboard. Clients that attempt the building of an in-house
dashboard nd that most of the eort goes into building and
maintaining the scorecards rather than using the data. The HP
approach uses best practices to focus on performance and at the
same time eliminates that eort.
Ready-made rolesThe HP IT Executive Scorecard provides out-of-the-box, balanced
scorecards and dashboards for technology executives and others
communicating outside the IT organization, such as business
relationship managers. These must-have scorecards are highly
customizable and can be useful to:
• The chief information ocer (CIO): To align IT strategy tobusiness goals.
• VP and managers of IT operations: To implement and measure
IT processes to align with infrastructure demands.
• IT service managers: To continually improve IT service quality and
customer satisfaction.
• VP and managers of applications: To track application
transformation improvements and gain a view across application
development, performance, and costs.
• Project management ocers (PMO): To coordinate between all
project parties to make sure projects will end on time, within
budget, and with high quality.
• Business relationship managers: To prove the value of IT for agiven line of business on a continual basis.
In addition, creating scorecards for new roles or a topical dashboard
is easy.
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Figure 2: Unique features include a KPI li brary and embedded collaboration plus cost ex ploration and budgeting tools
HP is uniquely positioned to oer the HP IT Executive Scorecard as
a window into IT performance management, as it can automatically
leverage data from multiple solutions, including Application
Lifecycle Management, Server Automation, Network Automation,
Data Protector, Business Service Management, Asset Manager,
Service Manager, Universal Conguration Management Database
(CMDB), Project and Portfolio Management, and others. T he open
architecture of the HP IT Executive Scorecard and the use of Web
2.0 technologies allow for the inclusion of data from any source. We
make it easy to get started by bringing data in from spreadsheets
with our “Easy Access” integration.
Key features and benetsThe HP IT Executive Scorecard complements the operational
reporting provided within the IT Performance Suite and other IT
management solutions and focuses on analytical reporting to
bring together data into a more strategic over-arching view of IT
performance—answering the question “As an IT organization, how
well are we doing what we do?”
Many companies spend weeks pulling information together from
multiple sources to create complex spreadsheets, which become
cumbersome and unreliable as reporting sources. The HP ITExecutive Scorecard allows you to:
• Use a single pane of glass to view IT business services, programs,
and nancial status
• View performance and problem areas promptly
• Show historical data to highlight improvements and identify
negative trends early
• Automate and decrease eort required for the data-gathering
process to enable real-time reporting
• Cascade KPIs across layers of scorecards
• Collaborate by adding annotations to KPIs and objectives
• Access the information from your desktop, a tablet, or
a smartphone
• Add notes using collaboration in the context of a KPI or objective
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By utilizing industry-standard technologies, HP can provide a
system that is well-supported and expandable, can make use of
existing report customization skills, and can be integrated with
similar tools and a variety of data sources.
HP provides common metrics and KPIs out of the box. These metrics
and KPIs, combined with the HP IT data model and ready-madedata integration, can save companies the considerable expense of
building and maintaining such reporting methods.
The provision of a vast array of best-practice out-of-the-box content
is what makes Executive Scorecard unique from other dashboards.
In addition, the prebuilt integrations and data model make it much
faster to deploy than typical business intelligence tools. The value
of the KPI approach means that organizations ca n benet from the
Executive Scorecard even with “immature” underlying systems or
just one or two data sources, while allowing you to establ ish your
own benchmarks as you grow the scope of measurement.
HP Financial ServicesHP Financial Services provides innovative nancing and nancial
asset management programs to help you acquire, manage, and
ultimately retire your HP solutions. For more information on these
services, visit hp.com/go/hpnancialservices.
Learn moreFind out how the HP IT Executive Scorecard provides performance
information that can help businesses make better IT decisions and
demonstrate continual improvement in IT performance. Visit
hp.com/go/xs.
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© Copyright 2010–2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without
notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
4AA2-0066ENW, Created July 2010; Updated May 2012, Rev. 2
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