SMARTER, SIMPLER, SOCIAL

How Gen Y Want to Learn

Sophie Carter

Friday, 4 November 11

How Gen Y are you?Everyone stand. As I ask each question, if your answer is no, sit down.

1.Have multiple social networking profiles

2.Blog or tweet

3.Use IM in your personal life

4.Share photos from your phone

5.Keep financial details/purchase things using your phone

6.Have watched 1 or more hours of TV in the past 24 hours

7.Sleep with your mobile phone

8.Check social networking more than once a day

9.Have a distinct preference for learning using technology/online

10.Have sought learning in line with your own career path independent of work

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Gen Y in an infographic

source: http://www.penn-olson.com/2010/07/19/understanding-gen-y-infographic/

Friday, 4 November 11

Experiences

Induction

Compliance

Low applicability to everyday work

Low learner control

Limited community and peer engagement

Little value placed on content and process of learning

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Experiences

source: http://www.flickr.com/photos/ninetomorrows/5706853433/

First impressions last - including induction

Gareth - graduate role at a professional services firm.

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Experiences

Compliance-based learning felt like punishment

Anna, a nurse, completing compliance training online

source: http://www.flickr.com/photos/isaacmao/5186834390/sizes/m/in/photostream/

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Experiences

Limited perceived applicability

Heather, a graduate in a financial sector organisation didn’t know how to connect with anyone else about her experience

Friday, 4 November 11

Expectations

Control

Choice

Relevant to immediate needs

Valuable to all stakeholders

Engaging

Strategically located within a broader, longer-term learning landscape

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Expectations

“I didn’t know what to expect, but I know it wasn’t that. Next time I’d prefer to fail and have access to more stuff on my own time rather than be rushed through for some accreditation sheet that won’t matter in a year”Anna, nurse in

a large hospital

Friday, 4 November 11

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Expectations

“I’d expect it to be specialised, targeted, focussed stuff distributed specially for whoever needed it in the most appropriate way. Not some random afterthought that I just stumble on”

Heather, grad in financial

sector

Friday, 4 November 11

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Expectations

“I expected to be shown where I was heading or at least where I was starting from. I honestly have no idea if anyone else here knows where I could go. It’s a pretty humbling and depressing thought.”

Gareth, grad in professional

services

Friday, 4 November 11

SMARTER, SIMPLER, SOCIAL

Expectations

“Honestly? I kinda knew it wouldn’t be great, but I also think that most of how I develop from now on will be through my networks and going out and finding stuff I want”

Alex, working in business consulting

Friday, 4 November 11

Sure, there’s a mis-match, but it’s an opportunity to flow with creative disruption!

Value

Control

Choice

Engagement through responsibility and reciprocal evaluation

Mis-matching needs

Friday, 4 November 11

Thanks! SMARTER, SIMPLER, SOCIAL

Sophie Carter@sophiebcarter +61412724309

Friday, 4 November 11