How2catch v5 (1)

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Transcript of How2catch v5 (1)

Page 1: How2catch v5 (1)
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Metro map

Where is my nearest local station?Look at the Metro Rail Map (on Page 3) to identify which is your nearest station.

Buying your ticketYou can buy your ticket from Station ticket offices, quickfare machines and some travel agents. If your journey starts where there are no staff, you can buy your ticket from the conductor on the train.

How frequently do the trains run?This is different for each line. Have a look at the timetable or ask at your nearest Railway Station, or Bus Station Travel Centre. You can also get the information from the internet at www.wymetro.com

How much does it cost to catch the train?This depends on the journey that you are making, but often it can be cheaper than catching the bus. Ask at your nearest Railway Station or Bus Station Travel Centre.

Getting on the TrainIf you were able to purchase a ticket before travelling, you will usually be asked to show this before getting on the train.

How to catch a train Metro map

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• Timetablesarewrittenin24hourclock

• TheStationsthatthetrainsstopatareusuallylisteddownthesideofthetimetable

• IfthereisnotatimenexttotheStationyouwishtouse,thatmeansthatthetrain does not stop there

• Under5’stravelFREEwhenaccompaniedbyapayingpassenger

• 5to10YearoldspayHALFFARE

• 11to16yearoldspayHALFFAREwhenshowingaYoungPerson’sPhotocard

• Studentsinfull-timestudy(includingmaturestudents)andanyoneundertheage of22cantravelataREDUCEDRATEwithaStudentPlusMetrocard

• Peopleofstatepensionableageoroldertravelatasignificantlyreducedratewithin WestYorkshirewhenshowingtheirEnglishNationalConcessionaryPass

• BlindPeopletravelFREEonthetrainatanytimeofthedayinWestYorkshire whenshowingtheirBlindPerson’sPass

• UnemployedpeopletravelHALFFAREonmosttrainserviceswithaMetroRover, anda28daypermitcostsonly£5.00

• DisabledpeopletravelatasignificantlyreducedratewithinWestYorkshirewhen showingtheirDisabledPerson’sPass

• IfyouwillbetravellingbytrainregularlyaMetroCardwillsaveyoumoney

• TheDayRoveroffersareducedprice,andcanbehandyforadayout

ForInformationonanyoftheabove,pleasevisitYourlocalBusStationTravelCentre,where they will be able to provide you with more information. The Languageline facility is also available at the Travel Centre.

Information is also available from the Metro website www.wymetro.com

How to read a timetable HowtoSAVE money....

• Timetablesareissuedtwiceayear(inMayandDecember)

• YoucancollectatimetablefromtheRailwayStationortheBusStationTravel Centre

• Timetablesarealsoavailableontheinternetonwww.northernrail.org

• Youcanalsoplanyourjourneyontheinternetonwww.traveline.org.uk

• Ifyouwouldlikehelpreadingatimetable,pleasevisittheRailwayStationorthe Bus Station Travel Centre

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• Allowplentyoftimetoboardyourtrain,rushingcancauseaccidents• Donotrunonplatforms,rampsorstairways• Beawarethattraindoorscancloseuptoseveralminutesbeforedeparture• Pleasereadthesafetynoticesthataredisplayedonthetrain• Donotleavepersonalbelongingsunattendedonthestation• Ifyouseeanythingsuspiciousordangerous,tellamemberofstaff

• Forinformationonhowtosavemoney/travelpasses,visityourlocalBusStation Travel Centre

• Forinformationontraintimes/timetables,askatHuddersfieldRailwayStationor Your local Bus Station Travel Centre

• Forhelponthetrain,asktheConductor(thepersonselling/checkingtickets)

• Ifyouneedhelpatastation,askamemberofStafforiftherearenoStaff,usethe Help Point, which will be signed

• Ifyousee,orareinvolvedinanaccident–alertrailstafforringthepolice(on 999). Only intervene if you feel confident to so

• BritishTransportPolicecanalsobecontactedon0800405040

How to stay safe How to ask for help?

Be Travel WiseRailisthesafestformoftravelinBritaintoday.Tohelpkeepeveryjourneystress-freeand secure for yourself and your family, follow some of these recommended safety suggestions:

• Confirmtraintimesandconnectionsbeforetravelling• Allowplentyoftimetobuyyourticketandboardthetrain• Makesureonepersonknowswhenandwhereyouaretravelling,andyourexpected time of arrival• Carryafullychargedmobilephoneormoneyforapayphone• Ifyouhaveadisabilitythatrestrictsmovement,checkbeforehandthateachstation can provide help• Whentravellinginagroup,arrangeameetingpointinadvance,andensurethat you all have the same contact number for emergencies

UsefulPhone NumbersBritishTransportPolice0800405040

LocalTravelInformation01132457676NationalRailEnquiries08457484950

NorthernRailCustomerRelations08450000125NorthernRailAssistanceHelpline08081561606

NorthernRailLostProperty08450000125 PenistoneLinePartnershipCommunityRailOfficer07912753817

ChangestoTrainServices:EngineeringworksometimesaffectsweekendservicesandpassengersareadvisedtocheckwithNationalRailEnquiries

before travelling.

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The Penistone Line Partnership produced this leaflet in conjunction with Metro, NorthernRail,CulturesUnitedandKirkleesCollege.

The Penistone Line Partnership is a voluntary organisation which supports and promotes community involvement along the Huddersfield to Sheffield Railway

Line.ForfurtherinformationonthePartnership,pleasevisitwww.penline.co.uk