How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelona...

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How will mobility providers evolve in face of a How will mobility providers evolve in face of a growing competitive environment: Case TMB growing competitive environment: Case TMB Barcelona Barcelona Albert Busquets i Blay Albert Busquets i Blay
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Page 1: How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelona Albert Busquets i Blay.

How will mobility providers evolve in face of a growing How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelonacompetitive environment: Case TMB Barcelona

Albert Busquets i BlayAlbert Busquets i Blay

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• Operates in a great metropolitan areaOperates in a great metropolitan area

• Functional & fare integrated bus & metro Network.Functional & fare integrated bus & metro Network.

• Operates under an authority framework who regulate other Operates under an authority framework who regulate other operators in the same territoryoperators in the same territory

• Limited experience on the “competition for the street”Limited experience on the “competition for the street”

• With a service contract with the public administration from With a service contract with the public administration from more than 15 yearsmore than 15 years

Global operator’s point of viewGlobal operator’s point of view

Page 3: How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelona Albert Busquets i Blay.

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City of BarcelonaCity of Barcelona

BarcelonaBarcelona

• Surface:Surface: 97.6 Km97.6 Km22

• Population:Population: 1.503.884 (Census ‘01)1.503.884 (Census ‘01)

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Conurbation of BarcelonaConurbation of Barcelona

BarcelonaBarcelonaSta.

Coloma, Badalona i

Sant Andran B.

L’Hospitalet Llobregat, Esplugues, Sant Just, Sant Joan i Sant Feliu

• Number of municipalities:Number of municipalities: 1010• Surface:Surface: 200.4 Km200.4 Km22

• Population:Population: 2.223.236 (Census ‘01)2.223.236 (Census ‘01)

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Metropolitan Area of BarcelonaMetropolitan Area of Barcelona

BarcelonaBarcelonaSta.

Coloma, Badalona i

Sant Andran B.

L’Hospitalet Llobregat, Esplugues, Sant Just, Sant Joan i Sant Feliu

Moncada i Reixac, Tiana y Montgat

Sant Boi del Llobregat, El Prat

del Llobregat, Viladecans, Gavà

y Castelldefels

• Number of municipalities:Number of municipalities: 1818• Surface:Surface: 318.5 Km318.5 Km22

• Population:Population: 2.627.812 (Census ‘01)2.627.812 (Census ‘01)

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Metropolitan region of BarcelonaMetropolitan region of Barcelona

Mar MediterráneoMar Mediterráneo

Vilanova i la Vilanova i la GeltrúGeltrú

Vilafranca del Vilafranca del PenedèsPenedès

MartorellMartorell

TerrassaTerrassa

SabadellSabadell

GranollersGranollers

MataróMataró

BarcelonaBarcelona

• Number of municipalities:Number of municipalities: 164164• Surface:Surface: 3.502,1 Km3.502,1 Km22

• Population:Population: 4.390.390 (Census ‘01)4.390.390 (Census ‘01)

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Railway transport management in the metropolitan Railway transport management in the metropolitan area of Barcelonaarea of Barcelona

BarcelonaBarcelonaZona

Besòs

Zona Llobregat

StateStateGeneralitatGeneralitat

de Catalunyade Catalunya(Regional Government (Regional Government

of Catalunya)of Catalunya)

EMTEMT(Metropolitan (Metropolitan

Entity of Transport)Entity of Transport)

RENFERENFE(Cercanías)(Cercanías)

FGCFGC(Cercanías)(Cercanías)

MetroMetro

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Bus & taxi transport management in the Bus & taxi transport management in the metropolitan area of Barcelonametropolitan area of Barcelona

BarcelonaBarcelonaZona

Besòs

Zona Llobregat

EMTEMT

TaxiTaxi TBTB Other operatorsOther operators

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Operators in the metropolitan area of BarcelonaOperators in the metropolitan area of Barcelona

StateState

RenfeRenfeRenfeRenfe

TMBTMBTMBTMB

BusesBusesBusesBuses MetroMetroMetroMetro

EMTEMT

TaxiTaxiTaxiTaxi OtherOtherOperatorsOperators

OtherOtherOperatorsOperators FGCFGCFGCFGC

GeneralitatGeneralitatde Catalunyade Catalunya

Transport Authority:Transport Authority:

ATMATM

Page 10: How will mobility providers evolve in face of a growing competitive environment: Case TMB Barcelona Albert Busquets i Blay.

What is TMB? What is TMB?

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¿What is TMB?¿What is TMB?

BusBus MetroMetro

Tourist transportsTourist transports

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BarcelonaBarcelonaZona

Besòs

Zona Llobregat

Offer of Metro servicesOffer of Metro services

Population: 2,3 MM inhabitants. Journeys/year: 332 millionsPopulation: 2,3 MM inhabitants. Journeys/year: 332 millions

6 lines6 lines

Length 86,6 kmLength 86,6 km

123 stations123 stations

581 cars581 cars

2.715 employees2.715 employees

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BarcelonaBarcelonaZona

Besòs

Zona Llobregat

104 lines104 linesLength 889,70 kmLength 889,70 km

2.353 stops2.353 stops

1.010 buses1.010 buses

3.332 employees3.332 employees

Population: 2,6 MM inhabitants. Passengers/year: 190 millionsPopulation: 2,6 MM inhabitants. Passengers/year: 190 millions

Offer of Bus servicesOffer of Bus services

BB

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Passengers carried by TMBPassengers carried by TMB(Leisure Transport enclosed)(Leisure Transport enclosed)

0

100

200

300

400

500

600

Millions

2000 2001 2002 2003 2004

Bus

Metro

TMB

172 184

293 305

465 489 512

322

190

536

332

204

543

343

200

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Profit and loss account TMBProfit and loss account TMBYear 2003 (in thousands Euros)Year 2003 (in thousands Euros)

REVENUESSALES229.845,0NON-OPERATING INCOME19.535,9PINK CARD (FREE OR REDUCED TRAVEL TITLE)7.997,5

TOTAL257.378,4

EXPENSESSUPPLIES10.115,3ELECTRICITY/FUEL28.229,5PERSONNEL214.275,6E.R.E. (REDUNDANCY PLAN)1.134,4OUTSIDE SERVICES61.370,5TAXES8.812,0PROVISIONS2.366,1

TOTAL326.303,4

GROSS OPERATING RESULTS -68.925,0

DEPRECIATION49.711,4

NET OPERATING RESULTS -118.636,4

PENSIONS5.890,0FINANCIAL EXPENSES22.598,4CAPITAL SUBSIDIES11.820,9RESULTS BEFORE SUBSIDIES -135.303,9EXTRAORDINARY RESULTS1.986,3

TOTAL -133.317,7

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•YesYes– Personnel CostPersonnel Cost– EnergyEnergy– MaintenanceMaintenance– Subcontracted services like Subcontracted services like

security, cleaning, etc.security, cleaning, etc.•NoNo

– Financial costs in historical debtFinancial costs in historical debt– Pensions plansPensions plans– AmortizationsAmortizations

Percentage of self-fundingPercentage of self-funding Year 2004Year 2004

102.5%102.5%

Self-generated revenueSelf-generated revenue

Percentage of self-fundingPercentage of self-funding = = Running costsRunning costs

56.6%56.6%

B78.4%78.4%

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2

3

4

5

19

80

19

84

19

88

19

92

19

96

20

00

20

04

Seat-Kms (millions)/employee

Offer/staff

Year

60008000

100001200014000

19

80

19

84

19

88

19

92

19

96

20

00

20

04

OfferOfferSeats-Kms(millions)

Year

2000

2500

3000

3500

19

80

19

84

19

88

19

92

19

96

20

00

20

04

Year

StaffNº dePersonas

Relation between offer & staff (productivity)Relation between offer & staff (productivity)

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• Goals clarification in the political & administrative decision Goals clarification in the political & administrative decision levels.levels.– Who and how executes the competence in the strategic, Who and how executes the competence in the strategic,

tactical & operational level?tactical & operational level?

– Economic, social & quality well defined and balanced goals.Economic, social & quality well defined and balanced goals.

• Strong independency between the business management Strong independency between the business management and the political or administrative Authority.and the political or administrative Authority.

• Clear service contracts with the Administration:Clear service contracts with the Administration:– Well defined goals, penalties, bonus.Well defined goals, penalties, bonus.

• Try to avoid the consequences of a confusion produced by Try to avoid the consequences of a confusion produced by the coincidence between the ownership and the authority.the coincidence between the ownership and the authority.

• Different solutions for different realities.Different solutions for different realities.

Some key points for the futureSome key points for the future

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Political bodies

Large urban publicTransport company

Network ManagerNetwork Management

Organizing Authorities

Op

era

tor

Bu

s 3

Op

era

tor

Bu

s 4

Op

era

tor

Bu

s 5

Op

era

tor

Bu

s “n

Op

era

tor

Bu

s 2

Ma

in B

us

Op

era

tor

ME

TR

O

A possible evolution A possible evolution

ST

RA

TE

GIC

TA

CT

ICA

LO

PE

RA

TIO

NA

L

Political bodies

Large urban publicTransport company

Organizing Authority

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• To be able to give an operative answer to the day-to-day dynamics of a large city which requires the combination of all the network modes.

• To have the Know-how to establish and control the systems and procedures to be followed by the operators in order to guarantee an integrated network for the citizens in all aspects (ticketing, timetables, safety, image, information, signalling, incidence actions…)

• To be able to correct a contracted operators’ failure without affecting the service provision.

• Knowledge and professional experience to determine the different public bids and assignments.

• Possibility of coexistence of the different managing bodies of the network (regional network, urban network…) having the same strategic level, i.e. under a unique political authority.

Defining the modelDefining the model

Network managing: main aspects

This only can be assumed with guarantees from the responsibility in the Basic transport network operation meaning the Metro and an important deal of buses..

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As a resume….As a resume….

• Desirable background & know-how profile of the involved Desirable background & know-how profile of the involved organisations that carries out its duties at the 3 levels: organisations that carries out its duties at the 3 levels: strategic, tactical and operative.strategic, tactical and operative.

• Development an efficacy of the function Network Development an efficacy of the function Network management in complex metropolitan areas.management in complex metropolitan areas.

• Increasingly tendency from the public administration to the Increasingly tendency from the public administration to the financial engineering oriented decisions over the real financial engineering oriented decisions over the real benefits that a true and healthy business competition can benefits that a true and healthy business competition can bring.bring.

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Muchas gracias!

Thank you very much!

Merci beaucoup!

Vielen Dank!

Moltes gràcies!

Obrigado!

Contact Address:

Albert Busquets i BlayGeneral Director of Business Development & International

[email protected]