HOW TO USE THE

CUSTOMER PORTAL

*PLEASE NOTE THAT WE ARE AWARE OF ADOBE FLASH BEING DISCONTINUED

AND ARE CURRENTLY WORKING ON UPGRADING THE SYSTEM*

Table of ContentsIntroduction…………………………..…………..……………..…...1

How To Activate Adobe Flash On Google Chrome…..………..3

Credit Card Authorization……………………….………………..10

Proof Approvals And Rejections………………………………..13

Paying Invoices…………………………………………………….17

Additional Features………………………………………………..21

**CLICK ONE OF THE FOLLOWING TO REDIRECT YOU TO THE CORRECT PAGE**

CLICK HERE TO OPEN

UP BROWSER SETTINGS

CLICK SETTINGS AND A

NEW TAB WILL OPEN

1. PLEASE TYPE IN THE

SEARCH BAR “FLASH”

2. CLICK ON “SITE SETTINGS”

CLICK “FLASH”

CLICK THIS AND IT WILL CHANGE

IT SHOULD BE BLUE AND

CHANGED TO “ASK FIRST”

GO TO

http://tekweld.promo.tekweld.com/promocustportal/#

CLICK ON THE ADOBE FLASH PLAYER

CLICK “ALLOW”

YOU’RE READY TO SIGN IN!!!

IF YOU’RE HAVING TROUBLES WITH YOUR LOGIN, CALL OR

EMAIL A CLIENT RELATIONS REPRESENTATIVE FOR

ASSISTANCE.

Email: info@tekweld.com or Phone#: (877) 835-9353

CREDIT CARD

AUTHORIZATION

*THIS IS ONLY VALID IF YOU ARE A CREDIT CARD CUSTOMER*

*CUSTOMERS WITH TERMS DO NOT APPLY*

YOU CAN USE THE “SEARCH ORDER” OR THE

“OPEN ORDER” TAB TO AUTHORIZE YOUR ORDERS

CLICK “PAYMENT INFORMATION” TO AUTHORIZE YOUR ORDER

***ALL CC AUTHORIZATIONS HAVE A 10% UP CHARGE IN CASE OF ANY POTENTIAL

UNFINALIZED CHARGES TO YOUR ORDER. ONCE YOUR ORDER SHIPS, YOU WILL BE

INVOICED THE ACTUAL AMOUNT OF YOUR ACKNOWLEDGEMENT.***

PROOF APPROVALS

AND REJECTIONS

The eProof tab allows you to view your orders pending proof

approval. Select the order you’re looking to approve/reject.

THIS WILL POP UP

TO INSTRUCT YOU ON

HOW TO VIEW YOUR

PROOF AND HOW TO

APPROVE/REJECT IT

1. SELECT THE VERSION IF

NEEDED FOR APPROVAL

2. SELECT “ACCEPT” OR “REJECT”

AND THEN CLICK “SUBMIT”

3. EVERY PROOF SUBMISSION NEEDS A NAME

AND IF ANY COMMENTS PLEASE ADD

COMMENT SECTION

NAME

PAYING INVOICES

*THIS IS ONLY WHEN YOUR ORDER HAS ALREADY

SHIPPED AND HAS BEEN INVOICED!*

IN THE “PAY BILLS” TAB YOU CAN MAKE MULTIPLE PAYMENTS

ON INVOICES ONCE YOUR ORDERS HAVE SHIPPED.

SELECT THE ORDERS YOU WOULD LIKE TO PAY AND THEN

CLICK, “MAKE PAYMENT.”

AFTER CLICKING “MAKE PAYMENT”

YOU CAN ENTER YOUR CREDIT CARD INFORMATION

CLICK

PAY

ADDITIONAL

FEATURES ON

THE PORTAL

YOU CAN CHECK STOCK ON MOST OF OUR ITEMS

AND SEE WHEN THEY’RE ESTIMATED TO ARRIVE

YOU CAN DO STANDARD UPS

ESTIMATES ON MOST OF OUR ITEMS

**TRUCKING/LTL DOCK FREIGHT QUOTES DO NOT APPLY TO THIS**

IF YOU HAVE ANY

FURTHER QUESTIONS,

PLEASE GIVE US A

CALL OR EMAIL

THANK YOU!