How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check...
Transcript of How to reserve Fifty two seats of happiness restaurant … 4:Confirmation of booking. Please Check...
How to reserve
“Fifty two seats of happiness restaurant train”
Fifty two seats of happiness restaurant train:
Scenery views from the windows, and delicious course menu made by seasonal ingredients will provide you
the unforgettable and elegant journey.
˙Course menu and Train Route:
- Brunch course: Ikebukuro station (SI01) – Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01)–
Seibu-Chichibu station(SI36), Seibu-Shinjuku station(SS01) – Hon-Kawagoe station(SS29)
(route will be different by the date)
- Dinner course: Seibu-Chichibu station(SI36) – Ikebukuro station(SI01), Seibu-Chichibu station(SI36) -
Seibu-Shinjuku station(SS01), Hon-Kawagoe station(SS29) – Seibu-Shinjuku station(SS01).
(route will be different by the date)
- Where you receive the ticket before boarding:
- Seibu-Shinjuku station (SS01) (The open ticket counter beside boarding entrance)
- Ikebukuro station (SI01) (Seibu tourist information center Ikebukuro at Ikebukuro station East Exit)
Step 1:Go to the website of Fifty two seats of happiness
Click here to start
reservation
NOTICE:
・The website is not supported to IE browser, please browse it by Google Chrome.
・The departure of restaurant train will be canceled when passengers are less than 20 people.
If it is canceled, we will inform you by email at least 5 days prior to the boarding day and
will be refunded 100%.
・This restaurant train can only be boarded with paper ticket, please receive your ticket before boarding.
(Please check “Notice of ticket collection” for more details )
「Fifty two seats of happiness」: http://www.seibu-group.co.jp/railways/seibu52-shifuku/
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Step 2:①Choose Cruise Course & ②Number of Passengers
①
Brunch Course
JPY¥10,000/per
person(tax included)
Dinner Course
JPY¥ 15,000/per
person(tax included)
② Choose the number
of passengers from
2~4 persons
Click here to choose
boarding date.
NOTICE:
・Due to the table limited, if the number of passengers are over than 5 people, please make reservation
with several seats. For example: when making a reservation with 5 people, booking should be done by
3 people and 2 people.
Make sure to book by same name, seats will be arranged according to the name. P2
Step 3:Choose the boarding date
3 month period will be opened for
the booking:
○:Available
△:Less
×: Full
Station Name
池袋 Ikebukuro SI01
西武秩父 Seibu Chichibu SI39
西武新宿 Seibu Shinjuku SS01
本川越 Hon-Kawagoe SS29
Please Check where the train will
depart from.
Click here to next step
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Step 4:Confirmation of booking.
Please Check the booking information,
if there’s no problem, click the green
button below to go to the next step.
Restaurant train fare includes
1.one-day pass for Seibu line
(unlimited rides on boarding day),
2.meal fare
3.Tax.
Tour attendant is not available in
this cruise train.
Minimum number of participant is
20 people.
About Private information
All the Private information will be
managed based on the Private
Information policy of Seibu Railway.
Private information is only used for
following purpose:
1. Reservation, Ticket Information,
Reissue, Cancellation, and for
payment by Credit Card.
2. Lost & Found
3. Railway accident record.
Click here to agree private
information police and go to next
step. P4
Step 5:Enter information of
representative passenger.
Name (refer to Passport )
Name (refer to Passport)
Address
Enter 000-0000 for the Postcode
if you are not living in Japan.
Enter email address(please enter
2 times for confirmation)
Phone Number
Enter the cell-phone number with
country code at first.
Ex: Taiwan 886-9xx-xxxxxx
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Please enter:
①Station you want to receive
ticket. (Seibu-Shinjuku station
SS01 or Ikebukuro station’s SI01
tourist information center)
①The date you will receive ticket
(ticket can be collect from 7 days
prior to the boarding date)
Please check if there’s any
special request for
1. Wheelchair
2. Allergy to specific food
3. Please enter the details and
other demand below.
Payment can be made by credit
card only.
Click here to go to next step.
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Step 6:Check the information you entered,
and check the travel policy.
Booking confirmation mail will be sent from
Please remove the spam mail filter to receive.
Make a check to travel policy if you agree.
Click here to next step
Booking confirmation mail will be sent from
Please remove the spam mail filter to receive.
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Step 7:Enter credit card information
Card number (first row-カード番号)
Valid date (second row-有効期限)
Click right button(次へ) to go to next
step.
Step 8:Check and click purchase
button(購入) to complete your booking.
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Step 9:Booking Complete.
Click here to check reservation
number
Step 10:Check reservation
number
Reservation number is required
when cancelling or to check
booking information.
Also number is sent by the e-mail
too.
Booking number
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Receive Ticket
To receive ticket :
˙Period:
Before 7 days to the boarding date
˙Station:
① Ikebukuro station SI01
(Seibu tourist information center Ikebukuro @Seibu East Exit)
② Seibu-Shinjuku station SS01
(Open ticket counter near the ticket gate.)
When receiving tickets, please present your passport or
confirmation email (printed paper or screen.).
① Ikebukuro station Seibu tourist
information Center
② Seibu-Shinjuku station ticket
counter near the ticket gate.
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How to Confirm & Cancel Fifty two seats of happiness
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Click here to confirm and
cancel the booking.
Step 1:Click the upper right button to confirm or cancel the booking
Step 2:Enter the email address used for booking (first row-メールアドレス)
and reservation number(second row-予約受付番号)
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Click here to agree travel policy
Click here to confirm cancellation
Step 3:Make a confirmation of
booking information or a cancellation
Confirmation:(step in blue)
After confirm the booking information,
please click left button (ログアウト)
to logout.
Cancel the booking:(step in red)
Check the travel policy, and right click
button(予約をキャンセルする) to
cancel.
Click here to logout
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Click left button(OK) at to
cancel the reservation.
Click right button(キャンセル)
to cancel the cancellation.
Step 4:Double confirm the cancellation
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NOTICE:
• The cancel confirmation mail will be sent from“[email protected] ”.
Email title will be 【西武 旅するレストラン 52席の至福 】予約キャンセル受付.
• After completing the booking, passenger can not able to change the booking information. To any change(including boarding
date, cruise course or the number of passengers), passengers will need to cancel the booking and make another reservation.
• The period for booking will be closed on 10 days before the date of departure. If the cancellation has made 10 days before the
date of departure, passenger will not be able to make other reservation. If there’s any changes in this period, please email to
• The departure of restaurant train will be canceled when passengers are less than 20 people. If it is canceled, we will inform you
by email at least 5 days before the date to boarding and refund 100%.
• Cancellation policy:
Upon cancellation of a booking, passenger(s) will be charged a certain percentage of the total amount of train fare as below.
The date & time refers to Japan standard time(GMT+7).
Reservation cancelled No cancellation charge before 11 days of departure.
Reservation cancelled 10~8 days prior to the date of departure will be charged 20% of total amount of train fare.
Reservation cancelled 7~2 days prior to the date of departure will be charged 30% of total amount of train fare.
Reservation cancelled 1 days prior to the date of departure will be charged 40% of total amount of train fare.
Reservation cancelled before train departure on the date of departure will be charged 50% of total amount of train fare.
Reservation cancelled after train departure will be charged 100% of total amount of train fare.
No-Show will be charged 100% of total amount of train fare.
(example of cancellation policy is as below)
30%
Example: make a cancellation of 2016/11/27,
No cancellation charge before 11/17.
Cancel on 11/17~11/19 will be charged 20% of total amount of train fare.
Cancel on 11/20~11/25 will be charged 30% of total amount of train fare.
Cancel on 11/26 will be charged 40% of total amount of train fare.
Cancel on 11/27(the date of departure)
① before train departure will be charged 50% of total amount of train fare.
② after train departure will be charged 100% of total amount of train fare.
20%
40%
50%・・・① 100%・・・②
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