How to reinvent travel by collaborating and using new tools
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Transcript of How to reinvent travel by collaborating and using new tools
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Reinvent travelBuild apps that move the world
WebinarMay 29, 2014
#ReinventTravel
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Kevin MayEditor & Moderator
Gene QuinnCEO & Producer
Your hosts
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Sean ArenaChief Commercial Dir.,Online & EmergingBusinessesSabre
Your panelists
Dean CurtisCo-founder & CTOFandeavor
Aaron HoseySVP, ProductEngineering & ServicesCornerstone Information Systems
REINVENT TRAVELBuild apps that move the world
Sean Arena | Chief Commercial Director, Online & Emerging Business
A Brief Recap…
CONTENT
CONVENIENCE
CONTEXT
“You put water into a cup it becomes the cup.You put water into a bottle it become the bottle.You put it in a teapot, it becomes the teapot.”
CONTENT
Did you know?
Online bookers will make…
32 visits
to 10 websites
During 16 search sessions
In a world of infinite choice, context-not content-is king.
-Chris Anderson
Did you know?
The percentage more time people spend on ads that are personally relevant to them versus those that are not.
CONTEXT
25%
Houston airport received many
complaints about baggage wait times.
In response, they moved baggage
claim further away so the walk was longer than the
wait. The number of complaints
dropped.
Did you know?
72%…of travelers worldwide say the ability to book via mobile devices is useful.
CONVENIENCE
ACCESS TO SERVICES, TOOLSAND RESOURCES—ALL IN ONE PLACE
YOU’RE IN GOOD COMPANY
Build apps that move the world developer.sabre.com
REINVENT TRAVEL
APIs: Building the Ultimate Traveler Experience
with Aaron Hosey
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience
Ticketing
WorkflowManagement
ItineraryDelivery
QualityControl
TripImprovement
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - Communicate
APIs: Building the Ultimate Traveler Experience - Communicate
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience
Thank you!
Tickets
San Francisco 49ers vs. Dallas CowboysSeptember 7th, 2014 - Dallas
Hotel
Ground Transportation
Roundtrip Airfare
Customer
What are the best seats?
Where should I stay?
How should I get there?
Can you also take care of airfare?
ExperiencesWhat can I do before the game and for the weekend?
Tickets
San Francisco 49ers vs. Dallas CowboysSeptember 7th, 2014 - Dallas
Hotel
Ground Transportation
Roundtrip Airfare
Fandeavor
APIs
APIs to curate “best” hotel experience
Building Our Own Inventory of suppliers
Sabre Dev Studio – they don’t need to see every flight, just the most “optimal”.
ExperiencesFandeavor Internal Inventory
Tickets
San Francisco 49ers vs. Dallas CowboysSeptember 7th, 2014 - Dallas
Hotel Ground Transportation
Roundtrip AirfareExperiences
Purchase On Fandeavor
San Francisco 49ers vs. Dallas CowboysSeptember 7th, 2014 - Dallas
The ticket, hotel, airfare and transportation cannot be thought of as unrelated services that get you to the game. We think of them as a seamless series of connected events that are delivered to the customer in the context of the game.
We use technology to curate the travel elements so the customer is given a travel experience built around the game they want to go to.
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Q & A
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Replay and presentation from today’s webinar will be available at www.tnooz.com
Please send your questions to [email protected]
Thank you!