How to Recruit and Retain Veteran Talent
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Transcript of How to Recruit and Retain Veteran Talent
© Glassdoor, Inc. 2016
How to Recruit and Retain Veteran Talent
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Webinar Tips for Attendees • You can connect to audio using your computer’s
microphone and speakers.
• Or, you may select “Use Telephone” after joining the Webinar.
• All lines will be muted to avoid background noise.
• You can ask questions at any time by typing them into the Questions Pane.
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Featured Speakers
Logan Halliwell Military Programs & Partnership Manager
at Simplilearn
Lee-Anne Farley Global HR Operations Leader
at Glassdoor
Evan Guzman Global Head of Military Programs & Veteran
Affairs at Verizon
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agenda candidate’s decisions today
new funnel of hiring
inside the veteran’s mind
best practices for attracting and ramping veterans
conversation spotlight: Verizon
key takeaways
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Inavero, 2015 Retailing Today, 2013
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Source: Edelman Global Trust Barometer Survey, 2015
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Glassdoor Research, 2015
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Glassdoor Research
Glassdoor Economic Research, 2015
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New Funnel of Hiring
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Don’t miss out on the true value of Veteran candidates.
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Perseverance Team Oriented Disciplined
Leadership Stamina
Source: https://www.glassdoor.com/employers/blog/5-reasons-care-recruiting-veterans/
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Making the Business Case
Source: Cone Communications 2015 Momentum
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Inside the Veteran’s Mind
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Inside the Veteran’s Mind: Employment
What companies "are best for me?
I am not really sure "what I want to do, yet.
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Inside the Veteran’s Mind: Education
What industries "pay better?
What would be the "best degree to pursue?
Is there opportunity for growth "in this industry?
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Inside the Veteran’s Mind: Entrepreneurship
Entrepreneurship is of interest,"but many are not really sure on what they want to do…
How can I get a loan or some help?
Can I succeed "in the civilian market?
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Best Practices for Attracting and Ramping Veterans
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How to Find Veteran Talent
Identify Veteran Persona Candidates • Know what you are looking for
Align Veteran Pathways • Career Progression: Job Role and Responsibility • Increase company understanding of Veteran • Have a structure to accept Veteran talent
Engage • National, Regional, and Local • Active Duty, Veteran, and Spouse
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Understanding the Veteran Journey
Military Career Progression • Rank, MOS, Billet "
Military Training
• Professional Military Education (PME) • Military Occupational Specialty (MOS) training "
Motivation
• Mission Accomplishment / Troop Welfare • Task delegation • Accountability
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Bridging the Skills Gap Define Veteran Candidate Persona
• Targeting leadership or skillset?
• What training requirements to catalyze existing value?
Military Learning is Similar to Certification Training
• Standardized learning is baseline
• On The Job (OJT) is different in each organization
Manage Baseline Expectation and Onboarding Plan
Hire for Culture and Train for Retention
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Using e-Learning
Veteran talent responds well to structure
Familiar with e-Learning as education requirement
Align education to career progression
Use e-Learning to polish talent after hire
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Hiring Military Spouses
Existing professional careers on hold due "to location
Understand the meaning of commitment
Portable, remote, can be forward deployed
With culture fit, a life long loyal employee
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Our Approach
Support
Engage
Attract
Retain
1
2
3
4
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Support: service members with jobs, career readiness,"
mentorship, and strategic alliances with VSO’s that"help to improve the quality of life through
financial and in-kind technical support
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Engage:"with service members and military communities"
through our national programs, digital platforms,social media, live workshops and hiring events
Attract:"service members, Veterans and military spouses"
through all available engagement resources,"strategic partners, and newly discovered channels to"
drive traffic to Verizon careers, military talentnetwork and military discounts
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Retain: Veteran employees by strategically aligning with our employee resource groups, through monthly activities, "
direct engagement, mentorship, and working with"community programs, retails stores, and other Verizon
locations across the country.
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Key Takeaways
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Key Takeaways
Leverage your internal network
Set expectations and provide ongoing education
Keep it simple
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Logan Halliwell Military Programs & Partnerships Manager
at Simplilearn
Lee-Anne Farley Global HR Operations Leader
at Glassdoor
Evan Guzman Global Head of Military Programs & Veteran
Affairs at Verizon
© Glassdoor, Inc. 2016