How to ReceiveHow to ReceiveA A

Performance Performance AppraisalAppraisal

Useful TipsUseful Tips

Question:Question:

What do dieting, exercise and Performance Appraisals all have in common?

Answer:Answer:

Everyone agrees we need them, but nobody likes them!

Solution:Solution:

Learn how to prepare for and receive a Performance Appraisal.

Take a moment to determine

your Performance Appraisalmindset.

4. Behavior InThe

Discussion

3. Prepare ForThe

Appraisal

2. ManageYour

Frame of Mind

1. TakingResponsibility

YOUYOU

1. Taking Responsibility1. Taking Responsibility

Prepare Throughout The Year

• Clarify expectations

• Ask for feedback

• Practice receiving feedback

• Track your own performance

2. Manage Your Frame of Mind2. Manage Your Frame of Mind

View feedback as an opportunity to obtain useful information which has the potential to help improve

performance on the job.

Receiving Feedback

• Listen Actively• Don’t get emotional• Don’t get defensive• Accept the input• Work to improve

Feedback allows for growth and development

Assume the Best Intentions

• View your appraiser as a person who:– Wants to give you useful information

– Wants to help you grow and succeed– May not have had much training or

experience in performance appraisals

• Avoid going into the appraisal with:– The equivalent of a loaded gun

Think of criticism as limited to problems,

issues, or behaviors – not as an attack

on your whole person.

Constructive Criticism

Don’t take it personally

Don’t let it detract from your sense of pride

Focus energy on specific behaviors

3. Prepare For The Appraisal3. Prepare For The Appraisal

• Review your Strengths & Weaknesses

• Evaluate your own performance

• List projects completed, accomplishments,

etc.

• Identify barriers and obstacles

• Focus on wanting to improve

• List your personal goals and aspirations

REMEMBER:

• Be realistic about how much can be accomplished in one sitting.

• Consider setting up a follow up meeting if time runs short.

• Understand that you are not perfect and there is always room for improvement.

4. Behavior In The Discussion4. Behavior In The Discussion

• Avoid acting defensively

• Actively listen

• Use an open body posture

• Speak professionally and calmly

Before you take issue with individual points, be sure you have the

“Big Picture”.

Take Notes

• It helps to control emotions.• Allows you to capture

important issues.• Helps you develop good

questions.• Helps to clarify your

understanding.

The Performance Discussion

If the feedback during the discussion (negative or positive) is given vaguely, ask for specifics.

• Try to leave discussion on a good note.

• Maintaining your working relationship.

• Your non-defensive listening and behavior will help you reach your objectives.

Conclusion

These principles and actions apply to most feedback situations, formal or informal, at work and at home.

The more you practice these guidelines in feedback situations, the more effective you will become as a receiver of performance evaluations.

The more you get involved in tracking and providing input to your supervisor the more likely your appraisal will capture your overall contributions.

Key to Quiz

Joint Responsibility

1. b

2. c

3. c

4. a

5. b

Avoidance

1. a

2. b

3. a

4. c

5. a

Short-Term Game Playing

1. c

2. a

3. b

4. b

5. c

NMSU Policy & Union Contract Requirements

NOTE: SEE HANDOUT