How to prevent SharePoint projects from failing - strategy to end user adoption

Taran Sohal - Director

Agenda

• Successful SharePoint– Strategy– Solution

– Adoption

Strategy

Driving end user adoption

- Requirements - Design - Build - Testing - Deployment - Training - Handover - Go Live

- Requirements - Design - Build - Testing - Deployment - Training - Handover - Go Live - Embedding plan x

Plan

Go Live

Training

On-going support

Development

Go – Live, rollout

Communications Plan Launch

Content Governance Rollout support

User Training - Lunch & Learn topics

• Reducing the number of attachments sent in email• MS Office (Word, OneNote, Outlook) and SharePoint integration• Building simple online forms for data capture• Offline access• How to access and use templates• Your personal “My Site”, what it’s for and how to use it• Content types and when they should be used• Custom lists, metadata and views• Use of audiences and their benefits

Microsoft SharePoint and Office integration

Microsoft Office

OneNote WordExcelPower PointOutlook

IntranetExtranetInternet

CollaborationDocument ManagementSearchApps, eForms, Workflow

Training

• End Users

• Power user

• Intranet Manager

• Developer

• SharePoint Admin

Videos

• In house

• Production quality

• Third party FREE http://www.youtube.com/playlist?list=PLC245DC309644606A

Development

End user surveys

Development

MOSCOW requirements / wishlist management tool

SharePoint Help

• Successful SharePoint

– Developing a strategy

– “The solution”

– Driving end user adoption