How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I...

35
1 | © 2014 Jack Henry & Associates, Inc. ® 1 | © 2014 Jack Henry & Associates, Inc. ® How to Improve Your Net Interest Margin

Transcript of How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I...

Page 1: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

1 | © 2014 Jack Henry & Associates, Inc.®1 | © 2014 Jack Henry & Associates, Inc.®

How to Improve Your Net Interest

Margin

Page 2: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

2 | © 2014 Jack Henry & Associates, Inc.®

Brad Dahlman

Brad has 25 years of experience with

financial institutions. He has held senior

roles in audit, finance, operations, and

technology. Over the past 10 years, he has

focused on Profitability and Pricing.

Brad was a co-founder of the RPM

product, which was sold to Jack Henry in

2005. He now manages Profitability

(Branch/Product/Member); Pricing and

Dashboarding solutions.

Page 3: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

3 | © 2014 Jack Henry & Associates, Inc.®

Webinar Series

Phase I – How to Improve Your Net Interest Margin

Phase II – How to Understand and Drive Out Expenses

Phase III – How to Effectively Manage Client

3

Page 4: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

4 | © 2014 Jack Henry & Associates, Inc.®

Agenda

• Understanding your Balance Sheet/Income Statement

• Review of industry trends (how do you compare?)

• Key Tools for Effective Margin Management

– Relationship Profitability

– Pricing

• Strategies for Margin Improvement

Page 5: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

5 | © 2014 Jack Henry & Associates, Inc.®

Understanding your Balance Sheet &

Income Statement

Page 6: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

6 | © 2014 Jack Henry & Associates, Inc.®

Balance Sheet - Basic

Asset

- Cash

- Due to/from Accts

- Investments

- Loans

- Fixed Assets

- Other Assets

Liabilities and Equity

- DDA

- Savings

- CD

- Purchased Funds

- Other Liabilities

- Equity

What you own and what you owe. Must be balanced (equal)

Page 7: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

7 | © 2014 Jack Henry & Associates, Inc.®

Income Statement - Basic

Interest Income

- Interest Expense

Net Interest Margin (NIM)

- Loan Loss Provision

+ Fee Income

- Expenses

= Net Income

Revenues, expenses and net income for a specific time period

Page 8: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

8 | © 2014 Jack Henry & Associates, Inc.®

Review of industry trends (how do you compare?)

8

Page 9: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

9 | © 2014 Jack Henry & Associates, Inc.®

Industry Consolidation

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

2007 2008 2009 2010 2011 2012 2013 2014Annualized

Page 10: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

10 | © 2014 Jack Henry & Associates, Inc.®

Assets and Loans (in 000’s)

-

2,000,000,000

4,000,000,000

6,000,000,000

8,000,000,000

10,000,000,000

12,000,000,000

14,000,000,000

16,000,000,000

Total assets

Net loans and leases

2.6% annual growth in loans (2010 – 2014)

Page 11: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

11 | © 2014 Jack Henry & Associates, Inc.®

Deposits and Equity (in 000’s)

-

2,000,000,000

4,000,000,000

6,000,000,000

8,000,000,000

10,000,000,000

12,000,000,000

Total deposits

Equity capital

3.4% annual growth in deposits (2010 – 2014)

Page 12: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

12 | © 2014 Jack Henry & Associates, Inc.®

Net Income (in 000’s)

-

20,000,000

40,000,000

60,000,000

80,000,000

100,000,000

120,000,000

140,000,000

160,000,000

2007 2008 2009 2010 2011 2012 2013 2014Annualized

ROA = 1.01%; ROE = 8.95%

Page 13: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

13 | © 2014 Jack Henry & Associates, Inc.®

Margin vs Fees (in 000’s)

-

50,000,000

100,000,000

150,000,000

200,000,000

250,000,000

300,000,000

350,000,000

400,000,000

450,000,000

Net interest income

Total noninterest income

Margin = 65%; Fee Income 35%

Page 14: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

14 | © 2014 Jack Henry & Associates, Inc.®

Non Interest Expenses (in 000’s)

-

50,000,000

100,000,000

150,000,000

200,000,000

250,000,000

300,000,000

350,000,000

400,000,000

450,000,000

2007 2008 2009 2010 2011 2012 2013 2014Annualized

Efficiency Ratio = 65%

Page 15: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

15 | © 2014 Jack Henry & Associates, Inc.®

Loan Rates and Deposit Rates

7.074%

4.705%

4.422%

0.410%

0.000%

1.000%

2.000%

3.000%

4.000%

5.000%

6.000%

7.000%

8.000%

2007 2008 2009 2010 2011 2012 2013 2014Annualized

Loan Interest Rate Deposit Cost

4.295%

2.652%

Page 16: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

16 | © 2014 Jack Henry & Associates, Inc.®

Benchmarks for Comparison

Category 2014 Annualized - Industry

• ROA 1.01%

• ROE 8.95%

• Client Margin

– Loan 4.705%

– Deposits .41%

– Client Margin 4.295%

• Efficiency ratio 65%

• Growth in loans (2010 – 2014) 2.6%

• Growth in deposits (2010 – 2014) 3.4%

How do you compare to industry? To local competitors?

Page 17: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

17 | © 2014 Jack Henry & Associates, Inc.®

Key Tools for Effective Margin Management

Page 18: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

18 | © 2014 Jack Henry & Associates, Inc.®

Relationship Profitability – What is it…

• The ability to determine the contribution to profit that comes

from each account/client.

• Based on…

– Balance

– Rates

– Terms

– Credit Risk

– Fee Income

– Costs (origination/servicing and transactional)

• Provides an accurate historical view of who your most

profitability (valuable) clients are

Page 19: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

19 | © 2014 Jack Henry & Associates, Inc.®

Decile Profit

(4,000,000)

(2,000,000)

-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

90-100 80-90 70-80 60-70 50-60 40-50 30-40 20-30 10-20 0-10

“Grow” “Up or Out”

Decile 90-100 80-90 70-80 60-70 50-60 40-50 30-40 20-30 10-20 0-10

Annual Profit $12,606,960 $720,461 ($2,636) ($294,663) ($420,957) ($565,610) ($829,480) ($1,006,724) ($1,247,660) ($3,124,221)

% of Total Profit 216% 12% 0% -5% -7% -10% -14% -17% -21% -54%

Ave Profit/Cust. $4,623 $264 ($1) ($108) ($154) ($207) ($304) ($369) ($457) ($1,146)

“Protect”

Page 20: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

20 | © 2014 Jack Henry & Associates, Inc.®

Loan & Deposit Balance by Decile

-

50,000,000

100,000,000

150,000,000

200,000,000

250,000,000

300,000,000

350,000,000

400,000,000

450,000,000

Assets

Deposits

Page 21: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

21 | © 2014 Jack Henry & Associates, Inc.®

Adjust Margin by Decile

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

Interest Inc

Interest Exp

Interest w Fee & CC

Page 22: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

22 | © 2014 Jack Henry & Associates, Inc.®

Monthly Fee Income by Decile

-

100,000

200,000

300,000

400,000

500,000

600,000

Loan Fees

Deposit Fees

Page 23: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

23 | © 2014 Jack Henry & Associates, Inc.®

What does RPM look like?

Page 24: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

24 | © 2014 Jack Henry & Associates, Inc.®

What does RPM look like?

Page 25: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

25 | © 2014 Jack Henry & Associates, Inc.®

What does RPM look like?

Page 26: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

26 | © 2014 Jack Henry & Associates, Inc.®

Pricing – what is it…

• The ability to determine who to price the next transaction to

achieve the desired return. (Commercial and Consumer)

• Based on…

– Product

– Balance

– Rates

– Terms

– Credit Risk

– Fee Income

– Costs (origination/servicing)

• Provides the ability to see value of additional account and

impact on relationship.

Page 27: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

27 | © 2014 Jack Henry & Associates, Inc.®

Strategies for Margin Improvement

Page 28: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

28 | © 2014 Jack Henry & Associates, Inc.®

Strategies for Margin Improvement

• Relationship Profitability– Decile Profitability – Segmenting clients

• Protect clients

• Grow clients

• Up or Out clients

• Pricing – Effectively pricing “next transaction”– Commercial

• Price for size

• Price for risk

• Price based on terms

• Provide clients options

– Consumer

• Build standard rates for products

• Compare to competition

• Always have CD special but only for price sensitive clients

Page 29: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

29 | © 2014 Jack Henry & Associates, Inc.®

Summary

Page 30: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

30 | © 2014 Jack Henry & Associates, Inc.®

Summary

• First step is understanding…

– How does your bank compare to industry/peers?

– Have you identified your best clients?

– Do you know the margin of your products?

• Finding the right tools…

– Understanding of profitability

– Effective Pricing

• Building processes to support…

– CRM Strategies

• Protect clients – assign officer/calls/fee waivers/bump rate on CD…

• Grow clients – find additional products that can improve profit/cross sale

• Up or Out clients – Find ways to adjust pricing (or improve credit)

• Use information in fee waiver decisions

– Commercial pricing guidelines (include in credit displays)

– Consumer pricing sheet

Page 31: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

31 | © 2014 Jack Henry & Associates, Inc.®

The Key Formula

Tools + Knowledge + Discipline = Results

Page 32: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

32 | © 2014 Jack Henry & Associates, Inc.®

The Payoff…

Clients that have profitability and pricing solutions have

greater margins. Our clients have consistently had

higher NIM and ROE than the industry. Historically

between 6 – 10 bp greater margin than the industry.

Asset Size Added bp Annual Value

$100 MM 10 bp $100,000

$250 MM 10 bp $250,000

$500 MM 10 bp $500,000

$1B 10 bp $1,000,000

Page 33: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

33 | © 2014 Jack Henry & Associates, Inc.®

Our Product Set…

Long Range Outlook

Asset Liability Management

Budgeting Process

Organizational Profitability

Product Profitability

Customer/Member Profitability

Loan/Deposit Pricing

Page 34: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

34 | © 2014 Jack Henry & Associates, Inc.®

Questions?

Page 35: How to Improve Your Net Interest Margin - ProfitStars to improve margin - jan 2015.pdf · Phase I –How to Improve Your Net Interest Margin ... • Up or Out clients –Find ways

35 | © 2014 Jack Henry & Associates, Inc.®

Contact Information

Brad Dahlman

[email protected]

Thank You!