GROW YOUR BUSINESS WITH DOCUSIGN How-To Guide

DIGITAL TRANSFORMATION (DX) IS A REQUIREMENT FOR GROWTH In today’s economy, companies looking to grow their business and outpace their competition must consider implementing Digital Transformation (DX) strategies.

Successful digital transformation requires top-level executive support to provide vision and guidance. Just as important, it requires selecting and implementing the right technologies.

Whether you are just starting your DX journey or consider yourself an advanced digital warrior, this eBook will provide insights on how to improve your DX initiatives to drive growth while ensuring customers a seamless digital experience.

While this eBook is written primarily toward a sales and marketing audience, DocuSign appreciates that other departments such as Services, Renewals, and/or Finance also play a role in revenue generation and can benefit from these best practices as well.

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DIGITAL TRANSFORMATION HOLDS THE KEY TO TURNING MARGINAL GROWTH INTO EXPONENTIAL GROWTH. IT IS CONSIDERED THE ACCELERATOR FOR BENDING THE CURVE ON PRODUCTIVITY, TIME TO MARKET, DEPLOYMENT OF NEW BUSINESS MODELS AND REVENUE GENERATION.”1

- Forbes

93% OF I.T. LEADERS AND 76% OF LOB LEADERS ACKNOWLEDGED THAT PROVIDING A DTM EXPERIENCE IS IMPORTANT TO THE SUCCESS OF

”2THEIR BUSINESSES.- Forrester

DOCUSIGN REALLY HELPS US TO UNDERSTAND IN CERTAIN BUSINESS SCENARIOS WHAT ACTION NEEDS TO BE TAKEN TO GET A DEAL DONE, TO THE REVENUE BOOKED, TO KEEP EVERYONE HAPPY.” - SAP

COMPANIES THAT USE DOCUSIGN IN SALES PROCESSES GENERATE GREATER REVENUE Based on DocuSign’s experience helping more than 250,000 customers implement DX, companies with greater levels of digital maturity generate more revenue, are more profitable, and have higher market valuations.

USING DOCUSIGN TO AUTOMATE THE SALES PROCESS CAN HELP YOU:

• Increase sales capacity and reach

• Improve close rates

• Remove barriers to the sales process

• Speed time to revenue

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ORGANISATIONS THAT RANK HIGH ON DIGITAL MATURITY:

19% 13% 50%

More Revenue More Profitable Higher Market Valuation

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DOCUSIGN NOT ONLY HELPS OUR ACCOUNT EXECUTIVES CLOSE A GREATER NUMBER OF DEALS BUT ACCELERATES THE PACE AT WHICH WE’RE ABLE TO OPERATE.” - Box

85% OF OUR DOCUSIGN DOCUMENTS ARE PROCESSED IN UNDER ONE DAY, WE’RE TALKING HOURS. THAT’S COMING FROM DAYS AND WEEKS IN MANY CASES, SO IT’S A HUGE IMPROVEMENT.” - AstraZeneca

INCREASE SALES CAPACITY AND REACHUp to 50% of a sales rep’s time can be spent on administrative tasks associated with closing, processing and fulfilling orders—valuable time they could be spending with customers.

With DocuSign you can automate contracts and agreements, create custom workflows, and alleviate reps from having to chase down signatures freeing up sales reps time so they can spend more time selling.

And, DocuSign supports signing in over 180 countries, which helps your team more easily expand into international markets.

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WE’VE SEEN GREAT VALUE ALREADY USING ESIGNATURES. THE TRANSACTIONS THAT TOOK THREE OR FOUR DAYS TO COMPLETE ARE NOW TAKING TWO HOURS WITH DOCUSIGN.” - T-Systems

OUR AIM IN WORKING WITH DOCUSIGN WAS TO CREATE A PAPERLESS OFFICE. WE’VE ACHIEVED MUCH MORE. SIGNING TIMES ARE DOWN HUGELY BOTH INTERNALLY AND EXTERNALLY, ADMIN TIME HAS BEEN REDUCED MASSIVELY, AND WE’VE SAVED AROUND £10,000 PER YEAR IN MATERIALS COSTS ALONE.” - Virgin Holidays

IMPROVE CLOSE RATES Eliminate paper based process which can slow your sales cycle and give your customer a chance to take their business elsewhere. Going digital speeds up the sales process and improves win rates. On average, customers see a 30% uplift in close rates after implementing DocuSign—with some achieving more than 90% improvement.

DocuSign’s digital platform lets you fully execute sales agreements online, directly from your website or your customer’s mobile device. Sign secure contracts anytime, anywhere.

And, eliminate time spent manually tracking deals by setting auto reminders and checking signing status.

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SAVED MORE THAN 200 HOURS OF DATA ENTRY WORK PER YEAR. INCREASED SIGNING RATE BY 20% AND DRAMATICALLY IMPROVED BROKER ONBOARDING EXPERIENCE.” - AON

WE SLASHED THE TIME FROM DEAL CLOSE TO INITIAL INVOICE FROM 25 DAYS TO ONLY FIVE.” - LinkedIn

WHAT USED TO TAKE WEEKS, NOW TAKES HOURS. WE DON’T NEED TO INVOLVE POSTAL SERVICES OR ANYONE TO CHASE; WE CAN DO THAT AUTOMATICALLY WITH DOCUSIGN.” - Edinburgh Research and Innovation

REMOVE BARRIERS TO THE SALES PROCESS With DocuSign you can reduce barriers to the sales process, keeping deals flowing. It helps improve accuracy and eliminate missing pieces of information which slow time to revenue, driving error rates in sales paperwork close to zero.

DocuSign provides greater visibility into the sales process so you can more accurately gauge your sales funnel. DocuSign provides dashboards and reporting to let you see the status of each signature in real-time.

And, with DocuSign you can integrate with more applications, services, and devices for seamless functionality and a consistent customer experience. This helps automate processes and eliminate the need for additional data entry.

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WE WERE IMPRESSED FROM THE START WITH HOW QUICKLY AND EASILY DOCUSIGN HELPED US OBTAIN SIGNED CONTRACTS.” - Expedia

USING DOCUSIGN IS HELPING US AT HALFORDS TO PROVIDE PRODUCTS TO CONSUMERS MORE QUICKLY AND EASILY, OFTEN WITHIN JUST A FEW MINUTES.” - Halfords

DOCUSIGN FITS INTO OUR PROCESSES BEAUTIFULLY. IT CUTS OUT CHOKE POINTS. IT CUTS OUT MANUAL PROCESSES – SPEEDS THINGS UP AND MAKES THINGS SO MUCH SIMPLER.” - Misys

SPEED TIME TO REVENUE

Companies’ sales cycles have been shortened from weeks or months to days or even minutes with DocuSign.

DocuSign lets you streamline contracts, RFP’s and quotes using a visual workflow that assigns the right signatures in the right order and let’s you see where you are in the process every step of the way. This dramatically speeds time to revenue and allows reps to spend spend less time chasing down signatures.

And with DocuSign’s automated contract processing customers onboard more quickly so you can begin realising revenue more quickly.

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WE CUT OUR DEAL CLOSE TIME FROM AN AVERAGE OF TWO DAYS TO MORE THAN 90% CLOSED IN LESS THAN A DAY, AND 70% IN LESS THAN AN HOUR USING DOCUSIGN.” - Salesforce

WE HAVE SAVED AROUND

€30,000 PER YEAR, BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS; MAKING THE MOST OF OUR SALES PEOPLES’ TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERS.” - Páginas Amarillas

ON AVERAGE OUR ACCOUNT EXECUTIVES ARE SAVING ONE AND-A-HALF HOURS PER WEEK – SOME AS MANY AS 4 HOURS PER WEEK WITH DOCUSIGN.” - Projectplace

GROW YOUR BUSINESS AND GO DIGITAL WITH DOCUSIGN Digital transformation is a requirement for success in today’s digital economy. A well thought through DX strategy helps companies expand their business, lower their costs, and improve customer loyalty.

DocuSign is empowering more than 250,000 companies to send, sign and manage agreements– anytime, anywhere, on any device with, trust and confidence. It can help expand your reach, close more deals, improve visibility, reduce costly errors, and speed time to revenue while providing a 100% digitally secure experience.

Learn more about how companies are using DocuSign to grow their business. Click Here.

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GETTING AN ORDER FORM BACK COULD TAKE WEEKS. NOW, WITH THE ADVENT OF DOCUSIGN, WE’VE CARVED THAT DOWN TO 24 HOURS. SOME OF THE TEAM ARE RECEIVING SIGNED CONTRACTS BACK IN MINUTES.” - Kantar Media

THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTS.” - REED

SOURCES 1. Forbes 11/29/16 - http://www.forbes.com/sites/forbespr/2016/11/29/half-of-executives-worldwide-expect-vast-digital­

transformation-in-next-two-years-says-new-study/#8453712b3425

2. Forrester 2015 - http://www.appconfig.org/www/appconfig-content/uploads/2015/08/Forrester-Report_Digital-Transforms-The­

Game-Of-Business-_-March-2015.pdf

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DocuSign® is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements and collect payment 100% digitally. DocuSign eliminates printing, faxing, scanning and overnighting paper documents to transact business online quickly, easily and securely – anytime, anywhere, on any device – with trust and confidence. DocuSign enables organisations of every size, industry and geography to make every agreement fully digital. DocuSign and Go to keep life and business moving forward.