How To Give Employee Feedback

26
How To Give Employee Feedback

Transcript of How To Give Employee Feedback

Page 1: How To Give Employee Feedback

How To Give Employee Feedback

Page 2: How To Give Employee Feedback

Motivating employees is about more than charisma and vision. To help employees perform their best, a great leader will provide feedback — the right kind, at the right time. Feedback is an essential tool for any manager, whether in a small business or a large corporation.

Introduction

Steer

Page 3: How To Give Employee Feedback

Employee feedback is the core of personal and professional growth. Feedback can help an employee get better at what they do, and surprisingly employees crave feedback.

Employees don’t get enough feedback, and that when they do, the feedback is too vague.

It goes in the opposite direction than the old-fashioned methods like Annual Performance Reviews, but waiting a year to receive feedback is way too long. Employee needs frequent and sincere feedback.

Why frequent employee feedback is important

Steer

Page 4: How To Give Employee Feedback

Why we need to adapt to give frequent feedback? Because nowadays there’s 3 fundamentals truths:

Why frequent employee feedback is important

Steer

Our environments are in a constant state of change

Organizations that evolve, survive

Feedback loops are the key to evolution

Page 5: How To Give Employee Feedback

Frequent feedback as a way to improve team culture

Steer

Helping employees grow will not only make them happier and more engaged, but it will make them provide better service to customers, leading to more profits.

Page 6: How To Give Employee Feedback

Frequent feedback as a way to improve team culture

Steer

Lower turnover rates in companies that implement regular employee feedback.

14.9%FACTS ABOUT EMPLOYEE FEEDBACK

Page 7: How To Give Employee Feedback

Frequent feedback as a way to improve team culture

Steer

Workers are actively disengaged when they get little or no feedback

4/10FACTS ABOUT EMPLOYEE FEEDBACK

Page 8: How To Give Employee Feedback

Frequent feedback as a way to improve team culture

Steer

Of highly engaged employees receive feedback at least once a week

43%FACTS ABOUT EMPLOYEE FEEDBACK

Page 9: How To Give Employee Feedback

How to give valuable feedback

Steer

There is a proper way of providing feedback consistently that will produce fruitful results. We have identified eight ways you can offer employee feedback –it’s painless, immediate and will get you the outcome you need.

Page 10: How To Give Employee Feedback

Focus on employees’ behaviors (what they do) rather than on their personality traits (what they’re like).

Steer

Focus on the issue, not the person

How to give valuable feedback

Page 11: How To Give Employee Feedback

Graphics have impact, and hard data has weight. In an instant, employees can see their progress — or lack thereof. Along with the graphic, include specific suggestions for improvement and

acknowledgment of jobs well done.

Steer

Put your message in writing as well as delivering it verbally.

How to give valuable feedback

Page 12: How To Give Employee Feedback

Specific feedback more effectively corrects or reinforces certain behaviors, enabling the brain to focus on something concrete. If you decide to congratulate employees as a group, be sure to

talk to each one personally as well.

Steer

Make your feedback specific

How to give valuable feedback

Page 13: How To Give Employee Feedback

Most people have probably worked with a manager who puts negative feedback front and centre. It’s an unpleasant and

generally unhelpful method. However, the boss who’ll bend over backwards to avoid confrontation by only offering positive

words even when they’re totally unwarranted.

Steer

Right Balance Between Positive & Negative Comments

How to give valuable feedback

Page 14: How To Give Employee Feedback

Goals help the brain focus. Make your employee feel that her contributions are valued and create a positive

emotion with the feedback.

Steer

Connect your feedback with company goals

How to give valuable feedback

Page 15: How To Give Employee Feedback

Even praise for some people is better delivered in a private meeting, rather than being pointed out in a

public arena: some people simply don’t like being the center of attention. And allow the opportunity of

feedback without a face-to-face meeting as it can make it easier for a person to say what they really think.

Steer

Make it one-on-one

How to give valuable feedback

Page 16: How To Give Employee Feedback

Ask for feedback from your employees on your own performance and on company policies.

Steer

Feedback is a two-way street

How to give valuable feedback

Page 17: How To Give Employee Feedback

One of the biggest mistakes that leaders make when they receive written feedback from employees, is they

don’t reply. An employee took the time out of their busy day to not only make your job easier, but give you valuable feedback that will improve the company.

Steer

Reply and follow-up the conversation

How to give valuable feedback

Page 18: How To Give Employee Feedback

Steer

Questions to give employee feedback

What impact did you have last week?

What could have gone better last week? Why?

General questions

Page 19: How To Give Employee Feedback

Steer

Questions to give employee feedback

If you had millions of dollars, what would you do every day?

Do you feel we’re helping you advance your career at a pace you would like?

Goals questions

Page 20: How To Give Employee Feedback

Steer

Questions to give employee feedback

If you were CEO, what’s the first thing you’d change?

What is the #1 Problem at our company? Why?

Company questions

Page 21: How To Give Employee Feedback

Steer

Questions to give employee feedback

What skills would you like to develop right now?

Is there an aspect of your job you would like more help or coaching?

Self-improvement questions

Page 22: How To Give Employee Feedback

Steer

Questions to give employee feedback

What could I do as a manager to make your work easier?

What is something I could do better?

Manager questions

Page 23: How To Give Employee Feedback

Steer

Questions to give employee feedback

Who are you friends with at work?

Are you happy with your recent work? Why or why not?

Manager questions

Page 24: How To Give Employee Feedback

Steer

Questions to give employee feedback

How do you feel your work/life balance is right now?

What drives you? What motivates you to come to work each day?

Personal life questions

Page 25: How To Give Employee Feedback

Steer

Questions to give employee feedback

How could we improve the ways our team works together?

What’s the biggest thing you’d like to change about our team?

Team relations questions

Page 26: How To Give Employee Feedback

How to give employee feedback

Download our guide