How to Get Rid of LMS Administration Headaches
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Transcript of How to Get Rid of LMS Administration Headaches
How to Get Rid of LMS Administration Headaches
How to Get Rid of LMS Administration Headaches
Why is LMS administration such a headache?
Typical issues with LMS supportLack of prompt service.Inability to understand user issue.Focus on LMS features instead of applicability.Ignorance about training needs.Technical responses.
Typical issues with LMS supportLack of prompt service
Typical issues with LMS supportInability to understand user issue
Typical issues with LMS supportFocus on LMS features instead of applicability
Typical issues with LMS supportIgnorance about training needs
Typical issues with LMS supportTechnical responses
Solution?How do organizations respond to these situations?
Internal AdministratorOrganizations train and assign an internal resource to provide LMS support. Typically, this is in addition to the persons primary job responsibility.
Internal AdministratorWhat happens when the number of users increase and more courses are uploaded on to the LMS
Increase in number of users
WORK
Delegating training administration to Sub-Administrators
ButWould they comply with standards during data inputs?Do they have time for a secondary job?
Possible consequencesDelayed response to usersReduced interest in users due to frustrationPoor response to training modules on LMSDivided focus by sub-administratorsLoss of man-hours for core business goals
Poor LMS Administration affects Training ROI
What are the possible solutions
Effective LMS AdministrationIncrease the level of support from the existing LMS vendors.Outsource it to a trusted third-party vendor.
Effective LMS AdministrationIncrease the level of support from the existing LMS vendorTechnical responses limited to LMS functionalityLack of understanding of training functionsCostly option
Effective LMS AdministrationOutsource it to a trusted third-party vendor
Ability to choose a trusted providerOpting a vendor with knowledge of training functionNegotiating as per organizational requirements
ConclusionOutsource LMS administration to free up internal resources.Use an internal team to focus on your core business.
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