How to Feed and Care for Your Strategic Technology Plan - STC 2010
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Transcript of How to Feed and Care for Your Strategic Technology Plan - STC 2010
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Doug KahnSUNY Technology Conference
June 16, 2010
Doug Kahn 2010
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Define Strategic Technology PlanAgent for TransformationAlignment of Technology to Institutional
MissionPartnering Within the OrganizationDynamics and EvolutionExcellence
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I hate Middle States. We spend all our time
writing documents for them. I dont haveenough time to do my job.
Doug Kahn 2010
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Arent annual goals enough?
Can everyone at your institution explain howthey fit into your mission and vision?
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The roadmap from Mission and Vision toactualization
Sets long term objectives 5 to 10 yearsThe translation from executive to middlemanagement
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Five year objectivesWho will be responsible for each
Little or no discussion of why, how,assessment, etc
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Vision / Purpose StatementElaboration of ProcessAssumptions
Five year objectives broken into annualincrements with measurable criteriaTasking that includes stakeholdersDefined assessment process
Change managementDefined reporting intervals
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Further distills Mission, Vision and long termobjectives for IT organization
Think like capital planning a new buildingPuts technologists and stakeholders on thesame journey
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Not simply change, but evolution
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The plan is the agent for transformationForces us to create synergy between
customer expectations and technologydeliveryLiterally the bus we all get on
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The who we are statementSpeaks to all stakeholders
Long term statementSomewhat vagueDefines core values at a high level
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A look into the futureNot core values
Where we will go togetherThe value proposition for the stakeholder
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Who do we really work for?Not a mandate by the President
Joint planning by all disciplines
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How many of you have heard: I know my job and they know theirs!Is this an individual or team sport?When is the sum of the parts greater thantheir net total?
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Not simpleRespect and appreciation for each other
EmpathyThe ability to work together to achieve theinstitutional objectiveA willingness to compromise for that
objective
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Not mandateExecutive tone and action
Inclusion of all stakeholders at all levelsConsensusRespectCommunication
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Stakeholder inclusionConsensus
Easiest deliverablewrite the document
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Conceptually, bending with the breezeThings happen
We can only control what we can controlRecognition that we make the best of anysituation
The past is the past
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Continual process Both formative and summativeBy the same groupReported publiclyNo surprises
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AdaptationUsing change management to keep the planrealDocument baseline, change, new baselineand processPublicly reported
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Common Mission and VisionTeamwork We together for each other
Plan the workWork the planDynamics: Assess, Adapt, Evolve
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Work smarter; not harder
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TransformationExcellence
Dynamic Assessment and EvolutionTechnology Plan
Alignment and PartneringInstitutional Strategic PlanningInstitutional Mission and Vision
Inclusion and Consensus
Executive Commitment
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Does all this in the end make for a betterlearning experience for our students?
If not, why are we doing it?
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Shy? [email protected]
All we have is the moment we are in. It is up to us to make itthe best moment of our life.
Doug Kahn 2010
mailto:[email protected]:[email protected]