How to Feed and Care for Your Strategic Technology Plan - STC 2010

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    Doug KahnSUNY Technology Conference

    June 16, 2010

    Doug Kahn 2010

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    Define Strategic Technology PlanAgent for TransformationAlignment of Technology to Institutional

    MissionPartnering Within the OrganizationDynamics and EvolutionExcellence

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    I hate Middle States. We spend all our time

    writing documents for them. I dont haveenough time to do my job.

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    Arent annual goals enough?

    Can everyone at your institution explain howthey fit into your mission and vision?

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    The roadmap from Mission and Vision toactualization

    Sets long term objectives 5 to 10 yearsThe translation from executive to middlemanagement

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    Five year objectivesWho will be responsible for each

    Little or no discussion of why, how,assessment, etc

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    Vision / Purpose StatementElaboration of ProcessAssumptions

    Five year objectives broken into annualincrements with measurable criteriaTasking that includes stakeholdersDefined assessment process

    Change managementDefined reporting intervals

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    Further distills Mission, Vision and long termobjectives for IT organization

    Think like capital planning a new buildingPuts technologists and stakeholders on thesame journey

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    Not simply change, but evolution

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    The plan is the agent for transformationForces us to create synergy between

    customer expectations and technologydeliveryLiterally the bus we all get on

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    The who we are statementSpeaks to all stakeholders

    Long term statementSomewhat vagueDefines core values at a high level

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    A look into the futureNot core values

    Where we will go togetherThe value proposition for the stakeholder

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    Who do we really work for?Not a mandate by the President

    Joint planning by all disciplines

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    How many of you have heard: I know my job and they know theirs!Is this an individual or team sport?When is the sum of the parts greater thantheir net total?

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    Not simpleRespect and appreciation for each other

    EmpathyThe ability to work together to achieve theinstitutional objectiveA willingness to compromise for that

    objective

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    Not mandateExecutive tone and action

    Inclusion of all stakeholders at all levelsConsensusRespectCommunication

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    Stakeholder inclusionConsensus

    Easiest deliverablewrite the document

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    Conceptually, bending with the breezeThings happen

    We can only control what we can controlRecognition that we make the best of anysituation

    The past is the past

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    Continual process Both formative and summativeBy the same groupReported publiclyNo surprises

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    AdaptationUsing change management to keep the planrealDocument baseline, change, new baselineand processPublicly reported

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    Common Mission and VisionTeamwork We together for each other

    Plan the workWork the planDynamics: Assess, Adapt, Evolve

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    Work smarter; not harder

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    TransformationExcellence

    Dynamic Assessment and EvolutionTechnology Plan

    Alignment and PartneringInstitutional Strategic PlanningInstitutional Mission and Vision

    Inclusion and Consensus

    Executive Commitment

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    Does all this in the end make for a betterlearning experience for our students?

    If not, why are we doing it?

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    Shy? [email protected]

    All we have is the moment we are in. It is up to us to make itthe best moment of our life.

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    mailto:[email protected]:[email protected]