How to Deliver e-Learning Programs on Time and that Work
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How to Deliver e-Learning Programs on Time... and that Work Amy Cathlina Takeda Global Research & Development Produced by September 10 & 11, 2009 401 Best Practices in e-Learning Instructional Design and Management
Transcript of How to Deliver e-Learning Programs on Time and that Work
How to Deliver e-Learning Programs on Time... and that Work
Amy Cathlina Takeda Global Research & Development
Produced by
September 10 & 11, 2009
401
Best Practices in e-Learning Instructional Design and Management
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 1
How to Deliver e-Learning Programs On Time... and that Work: Resources & Samples
Amy Cathlina, Takeda Global Research & Development Center, Inc.*
Stakeholder Resources
Who are My Stakeholders? Fill in the table. Put a rectangle around those with veto power. Underline those that are unique to e-learning.
Who are my stakeholders? What do they need? How can I engage them?
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 2
Consolidating Your Stakeholder Approaches: Create a project document (see sample) with roles identified and signed. Get a clear
understanding of the scope. And all approvers. Have all approvers at the table when agree on project. Have their management be part of sponsor group. Well begun is half done.
Establish the work breakdown structure. (see sample.) Identify your technical specifications and your testing plan. See Appendix for sample
table of contents of an “e-Learning Sourcebook.” Provide the Numbers – dollars, hours, # of people; Reports post-testing and post-launch
of technical issues, learner feedback (online surveys etc) Create a Sponsor Group Build your own credibility. Some ways to do this are: follow-through, attention to detail,
meet them in person- look them in the eye, speak their language, give people advance notice, give them enough time to do the job.
Stakeholder Action Plan Who are my own [most challenging ] stakeholders? What are 3 things I can do to engage them?
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 3
Testing & Tech Resources
Test Plan*
• Usability testing • Content testing
– Is the text, images, audio, video, branching, interactivity behavior correct? – Are the learners learning?
• Technical testing – Preliminary – on target machines – Preliminary – in LMS – Alpha1 – in ‘dev’ or ‘QA’ version of your LMS – Alpha2 – in prod version of your LMS??? – Beta – in prod version of your LMS
• Alpha1 – in ‘dev’ or ‘QA’ version of your LMS
– Does course load from LMS – Does course bookmark – Does the course close properly – Does the course completion data transfer correctly (complete, pass, score, last
page visited, etc) – All the course resources open – All the navigation features work
• Alpha2 – in prod version of your LMS??? – All of alpha 1 testing plus: – Stress test if needed (concurrent usage) – Idle test – what happens if you walk away for an hour – Multitask test – what happens if you’re running other software, especially
synchronizing programs – All connection methods – especially wireless and remote (DSL, dial-up, wireless
router) • Beta – in prod version of your LMS
– Does course work for a wide range of target learners; get a good cross-section – test ‘dirty images’
• Does the course load, play, bookmark, complete properly – Test all PC models and various OS/player/browser variations – clean images if
possible – Make testers complete an online survey tool
*Can’t proceed to the next round of testing until the first round is passed. If edit and re-publish, need to back up to earlier testing to ensure basic functionality.
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 4
Testing Considerations Some key considerations:
Build in enough time for testing, and enough time to react to test findings. Lock down content before you conduct your final round of technical testing. If you pilot to determine the effectiveness of the training with target learners, when
would the pilot happen? If you are still waiting for reviewers and approvers to get their responses to you when
would you begin your final technical testing? The PC environment is constantly changing so we take the conservative route.
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 5
Project Management Resources
Sample Project Plan ABC 2009 E-learning Revision Project Plan March 1, 2009 Scope Revise 30-min ABC e-learning. Provide instructional design services to work with company subject matter experts on identifying content changes and updating storyboards. Preserve existing structure and design when practical. Revise e-learning source files to make content updates to approximately 75% of program. Total run-time might extend to 40 min from the original 30 min. Adjust existing design/course structure if needed due to content changes. Record audio voiceover for content changes; re-record existing audio as needed for overall consistency. Provide SCORM-compliant version for LMS. Provide master of self-launching executable CD for dial-up users. The CD version only contains a certificate accessible at end of course. company to provide certificate language to vendor. Company will duplicate CDs as needed. Provide final editable source code. Budget (direct outlays, by Training Department) $21,000 – 42,500 for vendor $400 duplicate and ship CDs to dial-up users Deliverables
Final budget
Revised storyboards
Revised design document (detail design document only)
Summary (high level) of scope of design changes as driven by content changes
Audio re-takes or new recordings as required by content changes
SCORM-compliant course v1.2 that functions in Company LMS (SAP 6.0) and overall networking computing environment (exceptions made for dial-up learners and learners with uniques workstation issues)
CD-executable (non SCORM) with certificate for dial-up users (Company will duplicate CDs) Final editable source code for course and course objects to include editable audio files, image
files, Flash files, etc.
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 6
Preliminary Timeline (detailed timeline tbd at end of phase 1) March 18 Project Kickoff March 18-March 31: Analysis and Design April 1 – April 17: Storyboard and Object Development April 20 - May 8: Courseware development May 11 – May 22: Alpha and beta testing, final course revisions Final versions launch by May 24 Assumptions / Standards
1. Stay within project scope. 2. Vendor is available. 3. Vendor builds course to our technical specifications. 4. All roles are available to perform their tasks within project timeline. 5. Project stages are sequential and not be parallel. Each day lost results in 1.5 days to make
up. Expanding scope will result in change requests and higher fees for vendor. 6. All learners will access the training within the LMS. CDs are provided only for dial-up users and
those with unique work station issues. Risks/Mitigation
1. SME working within the boundaries of the scope and timeline. Mitigation: detailed project kickoff: 90 min. Weekly project meetings. Project manager participation on working sessions.
2. Approvers identified after content signoff. Mitigation: approvers should be identified up front and should be present at project kickoff.
3. Technical team working within the timelines and providing deliverables.
Mitigation: Engage IT as sponsor. Have early meeting with key stakeholders. And do a formal request to get workstation support to do testing (e.g., dial-up connections, non LMS versions, alternate completion method for dial-up users if needed)
4. Help Desk needs training released to them early.
Mitigation: meet with Help Desk management up front and gain support for required testing. (they will fulfill their own training requirements)
5. Authoring Environment within LMS. Only one individual has ability at this time.
Mitigation: Determine if coworker can be ready to back up or obtain authoring tool within Training group. Provide project timeline in advance.
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 7
Measures of Success Reaction Learning Behavior Results Roles and Responsibilities Role Responsible ActivitiesProject Manager Monitor project to stay in scope and in
timeline. Ensure resources are aligned. Gain agreement on implementation plans (e.g., with other Training depts. etc.) Assist with Communications. Obtain and manage vendor. Project close-out
Course Owner/Client Makes final decisions on course approach and content.
Sponsors Champion project, obtain resources and help remove barriers.
Subject Matter Experts Work with Vendor directly on finalizing content revisions and instructional design.
Instructional Designer and e-Learning Developer
[VENDOR] Work with SME to identify changes. Revise existing course files to reflect content changes and technical specifications. See Project Work Order for details.
Reviewers Review drafts of content (storyboard and/or programmed) to provide feedback on usability, understandability.
Approvers Approve final content. This is done before technical testing begins.
IT Stakeholders Provide testing and troubleshooting support during alpha and beta test phases; Support learners who call the Help Desk with issues post-launch
Training Stakeholders Maintain awareness of project; assist team with timing the launch to the field sales personnel
Technical Testers Perform technical testing of program.
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 8
Role Responsible ActivitiesTest Planning and Administration
Identify testers Set up testers in LMS Field questions from testers Monitor and report on test results Set up preliminary versions to test; give testers credit for completing training Set up reports
Launch Set up training assignments in LMS Prepare plan to reach learners who need CD Provide orientation and documentation to IT Help Desk (Home Office and Field)
Implementation Support
Field questions from Help Desk and learners Copy and ship CD; do manual LMS completion of CD
Implementation and Maintenance Plan [Details tbd] Communication Reporting Ongoing assignment of new personnel Ongoing Reporting Course revision triggers I understand the scope and timeline of this project. I understand that change in scope needs to be discussed and agreed upon between the Training Department and the Course Owner, and may require an amendment. I understand that each missed deadline may result in 1.5 days additional work. I will communicate the status of my deliverables. I understand that if the project is not concluded by May 31, the Training Department may need to consider my project after other priorities. ________________________________ ________________________________ Course Owner /Date Project Manager / Date ________________________________ ________________________________ Project Stakeholder / Date Project Stakeholder / Date
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 9
Project Pitfalls Identify your own project pitfalls. Pitfalls Solutions ___________________________
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Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 10
General Resources Your own experience and lessons learned. Incorporate them into your standards and
processes for the future. Your eLearning Guild colleagues Influence Without Authority by Allan R. Cohen and David L. Bradford Adlnet.gov A must if you’re building SCORM courses. Forums and user groups for authoring tools (e.g., Lectora Community Forum on
trivantis.com) Online survey tools like Survey Monkey or Zoomerang.
Publications and Online Resources Testing for e-Learning an epic white paper www.epic.co.uk, 2009 E-Learning No How A Year In The Life Of An E-Learning Project T&D Magazine article, 2009 (astd.org) How Long Does it Take? Estimation Methods for Developing E-Learning Karl M. Kapp Learning Circuits Magazine, 2003 (astd.org) http://www.astd.org/LC/2003/0703_kapp.htm How long does it take to create learning? by Bryan Chapman Brandon Hall Research, March 26, 2007 http://brandon-hall.com/bryanchapman/?p=7 Interactive Courseware (ICW), Multimedia Instruction Technology Area – online resource that contains an overview of interactive courseware along with cost estimates http://spider.adlnet.gov/index.cfm?RID=TTE_OT_1000006 An Adaptable Usability Heuristic Checklist for Online Courses Laurie P. Dringus1, Maxine S. Cohen2 35th ASEE/IEEE Frontiers in Education Conference , October 19 – 22, 2005, Indianapolis, IN http://IEEEexplore.ieee.org Complex IT Infrastructures Warrant Thorough Preparation Darin Hartley T&D Magazine, July 2006 (astd.org) Measuring the Total Cost of e-Learning Kevin Kruse
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 11
http://www.e-learningguru.com/articles/art5_2.htm e-learningguru.com eLearning Guild Articles: Taking an Overlapping and Sequenced Project Approach to Training Development By Tom Sehmel Learning Solutions Magazine February 13, 2006 Tools for Developing and Managing Web-based Training Projects By Ray Miller Learning Solutions Magazine December 15, 2008 Managing Project Problems the Easy Way: Make Your e-Learning Perfect By Mike Richards Learning Solutions Magazine April 10, 2006 How to Sound Like an e-Learning Project Manager, Even if You Can’t Walk the Walk BY John Hartnett The eLearning Developer’s Journal, March 2002 Peeling the e-Learning Onion, Part 2 of 2: Implementing an e-Learning Program Russ McNally The eLearning Developer’s Journal, June 30, 2003 Quality Assurance for e-Learning Design Bill Brandon The eLearning Developer’s Journal, April 4, 2004
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 12
Appendix A sampling of what’s in our internal “e-Learning Sourcebook” Disclaimers Is This Sourcebook For You? Technical Environment Publishing Environment Internal Client Hardware Internal Client Software Developer System Requirements Training Dept Dedicated Desktop Publisher Requirements LMS People e-Learning Support Team at Company Outsourcing the authoring of Lectora e-learning e-Learning Audience at Company e-Learning Development Standards General e-Learning Development Standards How To Identify File Sizes Lectora-Specific Standards And Best Practices Graphic User Interface Course Development in Lectora Assemble Content Create graphic images Best Practices for Assembling Content: Systems Training Recording the Voice Software and Equipment Audio Production Step 1. Record Audio Audio Production Step 2: Audio Compression Audio Production Step 3: Import into Lectora Tools and Publishing Decisions Which Authoring Tool(s) Should You Use? Publish to SCORM or HTML? Authoring in Captivate Keys to Creating a Captivate Course for Our LMS Creating a Captivate Object to Be Imported Into Lectora Authoring in Lectora Importing Audio Importing SWF audio files Importing mp3 Audio Files Audio Timing Tips Importing a Captivate Swf Object Inserting an External Document- SCORM vs. HTML
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 13
Inserting a Document to a SCORM Course Inserting a Document to an HTML Course SCORM: Course Completion Settings Option 1: have a graded test . Option 2: set the ‘lesson status’ variable in your course to ‘completed’ HTML: course completion and bookmarking Knowledge Assessments Knowledge Assessment Interface Knowledge Assessment Technical Specifications Sample Knowledge Assessment Welcome Text Sample Knowledge Assessment Conclusion Text ‘on pass’ Sample Knowledge Assessment Conclusion Text ‘on fail Sample Knowledge Assessment Help Page Text Knowledge Assessments and our LMS Adapting the Lectora-based Knowledge Assessment Publishing Publishing the Course from Lectora Getting the Course Out to a Webserver Re-Publishing Switching Between SCORM and HTML Publishing Creating LMS Learning Activity for SCORM Course Learning Activities for HTML courses Testing Test Strategy Test Strategy: Big Picture Informal Testing Steps and Notes. Design Test Content Test Navigation Test SCORM (preliminary test) Informal Test Steps Formal Testing Break Test Network Test SCORM Test Stress Test Formal Testing Steps Requesting Test machines in the i-lab (Integration Lab) Making Programmer’s Notes Course Maintenance Revision History
Best Practices in e-Learning Instructional Design and Management
September 10 & 11, 2009
Session 401 – How to Deliver e-Learning Programs on Time... and that Work – Amy Cathlina, Takeda Global Research & Development
Page 14
Speaker Info Amy Cathlina Instructional Designer / Training Project Manager QA Documentation & Training Takeda Global Research & Development Center, Inc. [email protected]
This survey should take around 7 minutes to complete.Thank you for participating in this e-learning test and providing your valuable feedback.
The Project Team
1. Please provide your name, email address and phone number:
2. What date and time did you complete this elearning?
3. Approximately how many minutes did it take you to complete this training?
4. Where did you complete the training? Select ALL that apply.
5. Which specific company are you employed at?
6. What is your PC Make? (e.g., IBM, Dell, etc.)
1. ABC e-Learning Test Feedback
Home Office- Campus #1
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Home Office- Campus #2
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Home Office- Campus #3
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Home Office - wireless network connection
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Remote-VPN with DSL internet service
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Remote-VPN with Cable internet service
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Remote-wireless router
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Remote-aircomm/mobile phone
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Other (please specify)
Company 1
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Company 2
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Company 3
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Other (please specify)
IBM
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Dell
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Other (please specify)
7. If known, what is your PC model? (e.g., D630). This is generally located near the power button of your computer.
8. Did the e-learning program load relatively quickly?
9. Was it clear how to navigate through and complete this e-learning?
10. If you exited the training before finishing, were you able to pick up where you left off?
11. Did all navigation features and links work for you?
12. After finishing this training, did the LMS show that you had completed the training?
13. Please describe any other issues you experienced with the e-learning program.
Yes
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No
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If no, please explain:
Yes
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No
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If no, please explain:
Yes
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No
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I did not exit before finishing
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Yes
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No
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If no, please explain:
Yes
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No
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If no, please explain:
14. Please share any additional comments you would like about this e-learning program.
ID Task Name Duration Start Finish Prede Resource Names
1 Sample E-Learning Project Timeline 1 day? Mon 5/21/07 Mon 5/21/07
2 NOTES 1 day? Mon 5/21/07 Mon 5/21/07
3 Some tasks may not apply 1 day? Mon 5/21/07 Mon 5/21/07
4 Testing focuses on tech functionality, not usability 1 day? Mon 5/21/07 Mon 5/21/07
5 Tasks in this sample are only linked if clear predecessor exists 1 day? Mon 5/21/07 Mon 5/21/07
6
7 Project Planning/Management 2 days? Mon 5/21/07 Tue 5/22/078 Create Statement of Work 1 day? Mon 5/21/07 Mon 5/21/07 Project Manager
9 Approve Statement of Work 1 day? Tue 5/22/07 Tue 5/22/07 8 Client
10 Identify Subject Matter Experts 1 day? Mon 5/21/07 Mon 5/21/07 PM/Client
11 Develop initial plan and timeline 1 day? Mon 5/21/07 Mon 5/21/07 PM
12 Determine roles and responsibilities 1 day? Mon 5/21/07 Mon 5/21/07 PM/Client
13 Assemble team 1 day? Mon 5/21/07 Mon 5/21/07 PM/Client
14 Identify risks 1 day? Mon 5/21/07 Mon 5/21/07 PM/Client
15 Inform LMS personnel of the project timeline 1 day? Mon 5/21/07 Mon 5/21/07 PM/ID
16
17 Analysis 10 days? Mon 5/21/07 Mon 6/4/0718 Define target audience 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
19 Determine levels of learning 1 day? Tue 5/22/07 Tue 5/22/07 18 ID/Client
20 Define knowledge,skills, comprehension 1 day? Tue 5/22/07 Tue 5/22/07 18 ID/Client
21 Develop learning objectives 1 day? Wed 5/23/07 Wed 5/23/07 20 ID
22 Review learning objectives 1 day? Thu 5/24/07 Thu 5/24/07 21 SME/Client
23 Update learning objectives 1 day? Fri 5/25/07 Fri 5/25/07 22 ID
24 Analyze existing training 1 day? Tue 5/29/07 Tue 5/29/07 23 ID
25 Compare existing training to knowledge,skills,comp needed 1 day? Wed 5/30/07 Wed 5/30/07 24 ID
26 Identify gaps 1 day? Thu 5/31/07 Thu 5/31/07 25 ID
27 Determine training to be created 1 day? Fri 6/1/07 Fri 6/1/07 26 ID
28 Determine best delivery method 1 day? Mon 6/4/07 Mon 6/4/07 27 ID
29 Determine whether elearning will have voiceover 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
30 Determine whether elearning is SCORM or HTML 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
31 Define system requirements for learners 1 day? Mon 5/21/07 Mon 5/21/07 ID
32 Define system requirements for developers 1 day? Mon 5/21/07 Mon 5/21/07 ID
33
34 Design 13 days? Mon 5/21/07 Thu 6/7/0735 Determine levels of evaluation 1 day? Tue 6/5/07 Tue 6/5/07 28 ID/Client/SME
36 Determine evaluation strategy 1 day? Tue 6/5/07 Tue 6/5/07 28 ID/Client/SME
37 Determine assessment and remediation strategy 1 day? Tue 6/5/07 Tue 6/5/07 28 ID/Client/SME
38 Determine training sustainability 1 day? Tue 6/5/07 Tue 6/5/07 28 ID/Client/SME
39 Develop design doc 1 day? Tue 6/5/07 Tue 6/5/07 28 ID
40 Review design doc 1 day? Wed 6/6/07 Wed 6/6/07 39 SME/Client
41 Update design doc 1 day? Thu 6/7/07 Thu 6/7/07 40 ID
42 Design graphic user interface 1 day? Mon 5/21/07 Mon 5/21/07 ID
43 Review graphic user interface 1 day? Tue 5/22/07 Tue 5/22/07 42 SME/Client
44 Update graphic user interface 1 day? Wed 5/23/07 Wed 5/23/07 43 ID
45 Develop 5 days? Mon 5/21/07 Fri 5/25/0746 Determine pilot participants 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
47 Determine pilot dates 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
48 Create storyboards 1 day? Mon 5/21/07 Mon 5/21/07 ID
49 Review storyboards 1 day? Tue 5/22/07 Tue 5/22/07 48 SME/Reviewers
50 Review storyboards 1 day? Wed 5/23/07 Wed 5/23/07 49 Legal/Regulatory/PR
51 Update storyboards 1 day? Thu 5/24/07 Thu 5/24/07 50 ID
SMay
Task
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Milestone
Summary
Project Summary
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External Milestone
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Page 1 E-Learning Timeline
Project: Sample_e-Learning_TimelineDate: Sun 5/17/09
ID Task Name Duration Start Finish Prede Resource Names
52 Write knowledge assessment if applic. 1 day? Mon 5/21/07 Mon 5/21/07 ID
53 Review knowledge assessment 1 day? Tue 5/22/07 Tue 5/22/07 52 SME
54 Update knowledge assessment 1 day? Wed 5/23/07 Wed 5/23/07 53 ID
55 Assemble course objects in addition to storyboard 5 days? Mon 5/21/07 Fri 5/25/0756 Final GUI 1 day? Thu 5/24/07 Thu 5/24/07 44 ID
57 Identify voice talent 1 day? Mon 5/21/07 Mon 5/21/07 ID
58 Record voice 1 day? Tue 5/22/07 Tue 5/22/07 57 VoiceTalent
59 Compress audio files 1 day? Wed 5/23/07 Wed 5/23/07 58 ID
60 Develop or obtain graphics,logos-jpg or gif or tif or png 1 day? Mon 5/21/07 Mon 5/21/07 ID/Developer
61 Develop or obtain screen animations 1 day? Mon 5/21/07 Mon 5/21/07 ID/Developer
62 Record &compress screen movies (systems training) 1 day? Mon 5/21/07 Mon 5/21/07 ID/Developer
63 Record or obtain digital movies (compressed) 1 day? Mon 5/21/07 Mon 5/21/07 ID/Developer
64 Create transcripts from storyboard (usu pdf file) 1 day? Fri 5/25/07 Fri 5/25/07 51 ID
65 Develop Help Page language 1 day? Mon 5/21/07 Mon 5/21/07 ID
66 Assemble/develop electronic support materials 1 day? Mon 5/21/07 Mon 5/21/07 ID
67 Develop or obtain certificate of completion (if applic) 1 day? Mon 5/21/07 Mon 5/21/07 ID
68 Develop online post-course eval(zoomerang) 1 day? Mon 5/21/07 Mon 5/21/07 ID
69
70 Web Authoring & Informal Testing 18 days? Mon 5/21/07 Thu 6/14/0771 Create in authoring tool [Lectora etc.] 8 days Tue 5/29/07 Thu 6/7/07 Developer
72 Publish to html and to SCORM for informal testing 1 day? Fri 6/8/07 Fri 6/8/07 71 Developer
73 Informal Test on HTML version 2 days? Mon 6/11/07 Tue 6/12/07 72 TrainingCoreTeam74 Upload to content server 1 day? Mon 6/11/07 Mon 6/11/07 72 ID
75 Content 1 day? Tue 6/12/07 Tue 6/12/0776 Does elearning match storyboard 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
77 Does content flow (transitions between sections) 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/SME
78 Is content accurate? 1 day? Tue 6/12/07 Tue 6/12/07 74 SME
79 Design 1 day? Tue 6/12/07 Tue 6/12/0780 Is course interface satisfactory? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
81 Does appearance of each page meet expectations? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
82 Is progressive build of content timed correctly? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
83 Navigation and basic functionality 1 day? Tue 6/12/07 Tue 6/12/0784 Do all navigation buttons work on every page? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
85 Do all links work? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
86 Does all interactivity work? 1 day? Tue 6/12/07 Tue 6/12/07 74 ID/Tester
87 Preliminary LMS test with SCORM publish 2 days? Mon 6/11/07 Tue 6/12/0788 Upload to Stage 1 day? Mon 6/11/07 Mon 6/11/07 72 ID
89 Test to see if course launched 1 day? Tue 6/12/07 Tue 6/12/07 88 ID/Tester
90 Test to see if all course objects were correctly presented 1 day? Tue 6/12/07 Tue 6/12/07 88 ID/Tester
91 Test learner progress data transfer to LMS Stage/QA 1 day? Tue 6/12/07 Tue 6/12/07 88 ID/Tester
92 1 day? Mon 5/21/07 Mon 5/21/07
93 Update if needed 2 days Wed 6/13/07 Thu 6/14/07 73,87 Developer
94
95 Formal Testing 25 days? Mon 5/21/07 Mon 6/25/0796 Determine level of risk client is willing to take 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
97 Establish formal testing strategy (scope and breadth) 1 day? Tue 5/22/07 Tue 5/22/07 96 ID
98 Write test scripts 1 day? Wed 5/23/07 Wed 5/23/07 97 ID
99 Identify testers 1 day? Wed 5/23/07 Wed 5/23/07 97 ID/Client
100 Perform logistics for testing 1 day? Wed 5/23/07 Wed 5/23/07 97 ID
101 Upload to LMS Stage/QA 0 days Thu 6/14/07 Thu 6/14/07 93
102 Formal Testing alpha: Break,Stress,SCORM 3 days? Fri 6/15/07 Tue 6/19/07 101 Testers
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External Milestone
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Page 2 E-Learning Timeline
Project: Sample_e-Learning_TimelineDate: Sun 5/17/09
ID Task Name Duration Start Finish Prede Resource Names
103 Break 3 days? Fri 6/15/07 Tue 6/19/07 101104 Identify current computers used by target audience 1 day? Fri 6/15/07 Fri 6/15/07 ID/IS
105 Identify tester models 1 day? Fri 6/15/07 Fri 6/15/07 99 ID
106 Determine which computers to test in I-lab 1 day? Mon 6/18/07 Mon 6/18/07 104,1 ID
107 Reserve I-lab 1 day? Tue 6/19/07 Tue 6/19/07 106 ID
108 Conduct break testing 1 day? Fri 6/15/07 Fri 6/15/07 Testers
109 Network Test 1 day? Fri 6/15/07 Fri 6/15/07110 Test all connection speeds(Office, SPOT, DSL, Cable, mo 1 day? Fri 6/15/07 Fri 6/15/07 101 Testers
111 SCORM 1 day? Fri 6/15/07 Fri 6/15/07112 SCORM testing can be combined with Break in same scrip 1 day? Fri 6/15/07 Fri 6/15/07 101 Testers
113 Stress 3 days? Fri 6/15/07 Tue 6/19/07 101114 Schedule stress test; reserve telecon number 1 day? Fri 6/15/07 Fri 6/15/07
115 Send out access instructions 1 day? Mon 6/18/07 Mon 6/18/07 114
116 Conduct stress test 1 day? Tue 6/19/07 Tue 6/19/07 115
117 Determine issues to report back to developer 1 day? Wed 6/20/07 Wed 6/20/07 103,1 ID
118 Update if necessary 1 day Thu 6/21/07 Thu 6/21/07 117 Developer
119 Upload to Stage 0 days Thu 6/21/07 Thu 6/21/07 118 ID
120 Retest 1 day Fri 6/22/07 Fri 6/22/07 119 ID/Testers
121 Summarize test results; update CCC FAQ as appropriate 1 day Mon 6/25/07 Mon 6/25/07 120 ID
122
123 Pilot (aka beta) 32 days? Mon 5/21/07 Thu 7/5/07124 Identify pilot participants. Inform them of planned pilot dates/expecta 1 day? Mon 5/21/07 Mon 5/21/07 TrainingTeam
125 Notify participants. Provide instructions. 1 day? Tue 5/22/07 Tue 5/22/07 124 TrainingTeam
126 Determine pilot evaluation plan 1 day? Mon 5/21/07 Mon 5/21/07 ID/Client
127 Create pilot evaluations 1 day? Tue 5/22/07 Tue 5/22/07 126 ID
128 Create first draft of FAQ for I.S. Client Care Center 1 day? Tue 6/26/07 Tue 6/26/07 121
129 Meet with I.S. Client Care Center to discuss rollout. 1 day? Wed 6/27/07 Wed 6/27/07 128 TrainingProjectMgr
130 Determine how to add learning activity to LMS 2 days? Mon 5/21/07 Tue 5/22/07 LMS Admin
131 Upload course & assessment to LMS Production 1 day Mon 6/25/07 Mon 6/25/07 120 LMS Admin
132 Conduct pilot 3 days Tue 6/26/07 Thu 6/28/07 131 PilotParts
133 Gather pilot feedback and recommendations. Determine which warr 1 day Fri 6/29/07 Fri 6/29/07 132 TrainingCoreTeam
134 Incorporate agreed-to changes. 1 day Mon 7/2/07 Mon 7/2/07 133 Developer
135 Retest 1 day Tue 7/3/07 Tue 7/3/07 134 Testers
136 Update FAQs for CCC 1 day? Thu 7/5/07 Thu 7/5/07 135 ID
137 Approve final course 1 day? Thu 7/5/07 Thu 7/5/07 135 ProjectOwner
138
139 Launch 35 days? Mon 5/21/07 Tue 7/10/07140 Provide source files, html publish, SCORM publish, and EXE 1 day? Fri 7/6/07 Fri 7/6/07 137 Developer
141 Add to LMS (do not change course code) 1 day? Mon 7/9/07 Mon 7/9/07 140 LMS Admin
142 Monitor completion status 1 day? Tue 7/10/07 Tue 7/10/07 141 Implementer
143 Write communications 1 day? Mon 5/21/07 Mon 5/21/07 PM
144 Approve communications 1 day? Tue 5/22/07 Tue 5/22/07 143 Client
145 Send communications 1 day? Wed 5/23/07 Wed 5/23/07 144 PM
146 Evaluation; summarize and communicate responses 1 day? Tue 7/10/07 Tue 7/10/07 141 Implementer
147 Content management: archive project files and deliverables 1 day? Mon 7/9/07 Mon 7/9/07 140 PM/ID
148 Lessons learned 1 day? Mon 5/21/07 Mon 5/21/07 PM/ID
149 Celebration 1 day? Mon 5/21/07 Mon 5/21/07 PM/ID/Client
150 Close out 1 day? Mon 5/21/07 Mon 5/21/07151 Return to planning tool to validate planned time against actual t 1 day? Mon 5/21/07 Mon 5/21/07 PM
152 Add to course inventory 1 day? Mon 5/21/07 Mon 5/21/07 PM
SMay
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Page 3 E-Learning Timeline
Project: Sample_e-Learning_TimelineDate: Sun 5/17/09
