Agile bodensee - Agile Testing: Bug prevention vs. bug detection
How to Create an Effective Bug Report That Actually Gets Resolved
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Transcript of How to Create an Effective Bug Report That Actually Gets Resolved
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How to Create an Effective Bug Report That Actually Gets Resolved
Brian PughVP of EngineeringLucid Software
McKay ChristensenIT EngineerLucid Software
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Agenda
1. What Defines a Bug?
2. The Best Way to Report a Bug
3. Why Everyone Should Report Bugs
4. What Every Bug Report Needs to Include
5. Example of an Actual Bug Report
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1. What Defines a Bug?
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User vs
Developer
1. What Defines a Bug?
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2. The Best Way to Report a Bug
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2. The Best Way to Report a Bug
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3. Why Everyone Should Report Bugs
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3. Why Everyone Should Report Bugs
Show support for the software
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3. Why Everyone Should Report Bugs
Show initiative
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4. What Every Bug Report Needs to Include
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Try to reproduce the bug to make sure it is indeed a bug.
Step 1
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Check if the bug has already been reported:
Direct Google Search
Software Bug Reporting Page
Do not create an additional bug report
Step 2
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Report the bug or make a comment on an existing bug report. Include the following:
Descriptive Title
Environment
Expected Behavior
Actual Behavior
Steps to Reproduce
Demonstration of Bug
Step 3
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Be proactive and follow up!
Step 4
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Bug Reporting: 4 Step Process Recap
Step 1Try to reproduce the bug to make sure it is indeed a bug
Step 2Check if the bug has already been reported
Step 3Report the bug (or make a comment on an existing bug report
Step 4Be proactive and follow up
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5. Example of Actual Bug Report
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Q&A | #BugReporting
Thanks for joining us!
Brian PughVP of EngineeringLucid Software
McKay ChristensenIT EngineerLucid Software