Urban Green Space and Vibrant Communities: Exploring the ...
How to build vibrant communities (updated)
-
Upload
peter-h-reiser -
Category
Education
-
view
2.945 -
download
3
Transcript of How to build vibrant communities (updated)
Community Equity Workshop for RBS
How to build vibrant
Communities
Peter H. Reiser
Principal Field Technologist GSS CTO Office
http://blog.sun.com/peterreiser
Agenda
From Web .1 to Web n+1
So .. what are the BIG paradigm shifts?
Enterprise 2.0 strategy
How to build vibrant communities
Demo
Old World - Business Process (Web .1)
Tools Process communitySoftware to automate business process
'Over served'
Web 1.0 - Have Lunch or 'Be Lunch'
community Technology Processes Hope
Consumer to business
Standardization of Technology
'Under served'
.com bubble
Scared about dis-intermediation
Web 2.0 Exhibitionism & Mashup
Netvibes.com
Community Tagging Technology Processes Semantic Web
Community Equity Open Source Social Networking
Social Networking
Know-How
Social Networking
Know-How
Know-Who
Social Networking
Know-How
Know-Who knows how
Web n+1 Participate and Win!
sharing is power Technology Processes Semantic Web Value Drive Communities Open Source
Drive incremental Revenue in top r Accounts
- 1H Revenue growthY/Y at x% in our top 300 Accounts
What is Semantic Web?
The Semantic Challenge (dog=computer)
So .. what are the BIG paradigm shifts?
Web n+1 Paradigm Shifts
Web centric
Pull and push
Downloads & hits
Read-only
Social networking
People centric
Mash-up
Community Equity
Read/Write
Value driven Communities
Dot Com
Web 2.0
Why? Enterprise 2.0
Enterprise 2.0 Strategy
WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
People centric/Read WriteIf we understand the paradigm shift from Web 2.0 we can easily formulate an strategy to implement Web2.0 for an Enterprise.First we need to aggregate all information about a person into a single MyProfile. Facebook is a very good example of that..The we need to standardize the information or resources a person need to do their job be simply make the data available for mashup services. As example if we make all needed information available via RSS or ATOM feed and adding some keyworks (tagging, metadata) to the content we can simply leverage Web2.0 mashup services to push personalized information to any users. As example if we know what skills you have and were you want/need to build skills we can automatically push you the SLS t trainings, related books or even experts you should contact .
Enterprise 2.0 Strategy
WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
WHAT I NEED
More training
To publish
To collaborate
To find something
A pay raise
People centric/Read WriteMashup Enabled If we understand the paradigm shift from Web 2.0 we can easily formulate an strategy to implement Web2.0 for an Enterprise.First we need to aggregate all information about a person into a single MyProfile. Facebook is a very good example of that..The we need to standardize the information or resources a person need to do their job be simply make the data available for mashup services. As example if we make all needed information available via RSS or ATOM feed and adding some keyworks (tagging, metadata) to the content we can simply leverage Web2.0 mashup services to push personalized information to any users. As example if we know what skills you have and were you want/need to build skills we can automatically push you the SLS t trainings, related books or even experts you should contact .
Enterprise 2.0 Strategy
WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
WHAT I NEED
More training
To publish
To collaborate
To find something
A pay raise
PERSONAL MASHUP
Personal to me
Real time
Context aware
People centric/Read WriteMashup Enabled Value Driven If we understand the paradigm shift from Web 2.0 we can easily formulate an strategy to implement Web2.0 for an Enterprise.First we need to aggregate all information about a person into a single MyProfile. Facebook is a very good example of that..The we need to standardize the information or resources a person need to do their job be simply make the data available for mashup services. As example if we make all needed information available via RSS or ATOM feed and adding some keyworks (tagging, metadata) to the content we can simply leverage Web2.0 mashup services to push personalized information to any users. As example if we know what skills you have and were you want/need to build skills we can automatically push you the SLS t trainings, related books or even experts you should contact .
but still .....
Social Sites
Portal
Wikis
Forums
Intranet
How do I find?How can I contribute?What's in it for me?Blogs
moving from
Knowledge is Power
moving from
Knowledge is Power
to
Sharing is Power
How to build vibrant communities
Architecture MethodologyValue SystemCommunity 1Community 2Community nCE 2.0 consist of three building block CE 2.0 architectureThe architecture is based on reusable web services, standard protocols (Restful, ATOM, WebDAV) and extensible set of web widgets.Community Life cycle MethodologyTo drive a consistent community model, we creating a standard methodology called Community in a Box It describes the tools, roles and psychological dynamics of a community and provides a cook book how to build/sustain and archive measurable communities.Community EquityThe objective is to show you the Social Capital and Trust you gain by actively participate in communities
Technical Architecture
AttachmentServiceTaggingServiceOntologyServiceBlogServiceSearchServiceRating/CommentServiceMy ShareWidgetMy SkillsWidgetMy Tags WidgetMySocialNetwork WidgetMyEquityWidgetMyCommunitieswidgetsCommunity Services
Community Equity System (CES)
Web Services & ATOM & WebDAVBookmarkServiceFeedSyndication
CE RegistryWSYWYGService
CommunityEquity
WikiServiceMy Contributions Widget Community Security & Entitlement Services (CE IdM)We are implementing this architecture in a phased approach.You might have notices that we already integrated theCE 2.0 Rating/Comment, Tagging and Attachment service (myShare with the August release for Cepedia. In addition we launched the CE2.0 search services which is the first ture mashup service by showing the related document types, tags, people, communities and email alias in a single search result.With CE2.0/CEC we launch the first pilot of the Social network services. Go tosurl/ceclive and experience it yourself. Lookup the session content, rate and leave your feedback via session forum. Find your peers on the site and add them as friends...
Methodology
Community Equity
How do I gain capital in a virtual world?
How do I know my value?
What is in it for me?
How do I gain social reputation & trust?
What is the impact on Web next....
Web 2.0 is a user centric phenomena . People can express themselves through blogs, videos, podcast etc. The community decides what is hot through rating,voting, comments. The community creates a dynamic social value system were good content bubbles up and less interesting content bubbles down.. But how do YOU gain reputation and trust in a virtual world ?
Community Equity
CONTRIBUTION EQUITYAttachmentsWikiBlogsIP
SKILLS EQUITY
EnterpriseUserSkills RatingTraining
PARTICIPATIONEQUITYRateCommentRe-useTags
ROLE EQUITY
BusinessProjectsFormalInformal
CQ+PQ+SQ+RQ
PersonalEquity
As part of CE 2.0 we are creating a Community Equity System which shows you to value you generate by actively participating in Online communities. AT CEC we running the first pilot of Community Equity ...How do you participate ?Very simple , go to surl/ceclive and rate for sessions you have visited, provide feedback or adding related content to CEC into your myshare. You will automatically see what Contribution or Participation Equity you have got by going to your myProfle and watch the Personal Equity Widget. Furhermore we have a contest for the most active contributor and participant. You can check the current status on the CEC home page.
Information Equity
Content
Activities
People
createmodifydownloadviewratecommenttag
Personal Equity
my Community Equity
Activities
Me
ContributioncreatemodifytagParticipationviewratecommentreuse
People
Demo
CEC 2007
MyProfile
Tagging
Rating
Myshare
Search
Community Equity
CEC 2007
MyProfile
My Share
Wiki Model
Collaboration
CE2.0 search is one of the first cool mashup services of CE2.0 which leverages the power of metadata. It post-processes a standard search result by analysing the metadata (tags) and dynamically builds a list of content related to the search query.
Last Searches: shows up to the last 5 searches you have tried, so you can re-use one
Categories: shows the related document types
depending on which repositories you have selected for search, results will differ:
For CEpedia, this will show what category pages have a match for the search criteria
For IC Exchange or AIMKMS, this will show Document categories for any of the 100 search results displayed, this shows how many of them have a metadata tag indicating they are a specific type of document selecting one of these links will add it to the search, so that you will get results based on either the original search term(s) or the document type, or both. In most cases, the both results will be near the top of the results
Related Tags: Shows tags which are associated search results
People : Shows people related to search query
Communities Shows related Communities, Solutions, Services and Customer Projects
Email aliases: Show related email aliases
Tagging
Easy Tagging of a Wiki page
Tag cloud per page
Tag suggestions
Tag clouds make it easy to see which are the most popular tags based on size of fontTag suggestions make it easier to use consistent tags just start typing and the service will suggest related tags. The suggestions are based on tags other users have used before (folksonomy)) and based on controlled tags (aka Enterprise tags) like document type, products or Industries
Rating/Commenting
Tag clouds make it easy to see which are the most popular tags based on size of fontTag suggestions make it easier to use consistent tags just start typing and the service will suggest related tags. The suggestions are based on tags other users have used before (folksonomy)) and based on controlled tags (aka Enterprise tags) like document type, products or Industries
Search
Last searches
DocumentCategories
RelatedTags
Knowledgeable people
RelatedCommunities
Relatedemail aliases
CE2.0 search is one of the first cool mashup services of CE2.0 which leverages the power of metadata. It post-processes a standard search result by analysing the metadata (tags) and dynamically builds a list of content related to the search query.
Last Searches: shows up to the last 5 searches you have tried, so you can re-use one
Categories: shows the related document types
depending on which repositories you have selected for search, results will differ:
For CEpedia, this will show what category pages have a match for the search criteria
For IC Exchange or AIMKMS, this will show Document categories for any of the 100 search results displayed, this shows how many of them have a metadata tag indicating they are a specific type of document selecting one of these links will add it to the search, so that you will get results based on either the original search term(s) or the document type, or both. In most cases, the both results will be near the top of the results
Related Tags: Shows tags which are associated search results
People : Shows people related to search query
Communities Shows related Communities, Solutions, Services and Customer Projects
Email aliases: Show related email aliases
Community Equity
Thank you
http://blogs.sun.com/peterreiser
Sun Microsystems, Inc.
Page
Click to edit the title text format
Click to edit the outline text format
Second Outline Level
Click to edit the notes format
Page
Click to edit the title text format
Presenters Name
Presenters Title
Presenters Company
Exact File Name
10/2/08
Page
What CheckActionHas the Community a Persistent Identity ? (understand cause and value, and feel included (rituals)) Have the responsibilities been agreed to? (common definition of what is necessary to make this a viable communityAre the Roles defined: Leader,Sponsor,Knowledge Broker, Knowledge Champion, Peripheral Member ?Have you defined the Community rhythms? (regular events, virtual and IRL)Have you defined the community value system ? (Community Equity, business metrics)What is your publishing policy (don't share without legal approval or share everthing except ...?)Have you identified the tools you need? (wiki, blogs, attachment,search, social network etc.).........
???Page ??? (???)06/12/2008, 12:58:41Page /