How to be a rock star CMO? Adding rocks to the roll [sic] of the CMO
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Transcript of How to be a rock star CMO? Adding rocks to the roll [sic] of the CMO
Adding rocks to the roll [sic] of the CMOHow to be a superstar CMO
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CREDIBILITYIssue of trust
Business ExecutivesMarketing
USA - Gallup, Dec 2014http://www.gallup.com/poll/1654/honesty-ethics-professions.aspx
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http://www.gallup.com/poll/176042/trust-mass-media-returns-time-low.aspx
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What do you want more of from your manager/boss/leader?
51% 12%
22%15%
https://www.getwhichit.com/whichitapp.html#!/Whichits/54f012810391951354a47a09/
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1/ The 3 principles of a strong brand in today’s world
2/ How does a brand breathe throughout an organization?
3/ Five concrete tips on how to be more efficient
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What makes for a strong brand?
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Charting your direction➊
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Where are we going?strategically speaking...
What do you stand for?
Where will the brand be in 25 years?
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Nx xx
x
xxx
x xx
x
x
Find your North
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TODAY PR / Communications
/ Marketing
Em
pl
oy
ee
s
custserv
social
retail
URGENT TO REVISIT INTERNAL
Communications
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How do you make a brand bleed down through your organization?
Photo Credit: Dean Hochman
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Breaking down your values into specific
language, behaviors and actions
➊
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3 Actions
organizationally who defends the customer
single customer view
listening labs
➋
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“walking the talk”
tweeting blogging engaging
#CMOsthatdonttweet
➌
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5 Efficient Tips & Tools
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•cc / bcc
•important
•newsletters & promotions
•SMS
•social…
Get on top of notifications➊
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System agnosticFree...mium
www.doodle.com
Meeting Problems➋
@mdial
Flipboad (mobile) - Social Reading
Reading?➌
@mdial
HelloReverb iOS
“RSS”
➌
{READ IT LATER}
No time now…➍
➍
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GMAIL “add on”for Chrome, Firefox, iOS, Outlook, Androidhttps://vibeapp.co/
Communicating Better➎
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Download the presentation: SLIDESHARE