How Scrum saved the day for Knowledge Management
-
Upload
chuck-aikman -
Category
Documents
-
view
13 -
download
0
Transcript of How Scrum saved the day for Knowledge Management
![Page 1: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/1.jpg)
How Scrum saved the day for Knowledge Management
Chuck Aikman – Manager, Knowledge Management
CSM, CSPO
![Page 2: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/2.jpg)
![Page 3: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/3.jpg)
Here I am to save the day!!!
![Page 4: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/4.jpg)
An agile approach
• Introduced to scrum/agile in May 2013– Trained team on scrum in June 2013– Started sprint 1 on June 27, 2013– First release for user testing Dec 20, 2013– Production release June 15, 2013
• Had set goal of “code on the ground” in one year in Jan 2011– Traditional project management (waterfall) didn’t
work
![Page 5: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/5.jpg)
Waterfall vs. Agile
![Page 6: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/6.jpg)
There’s a new kid in town…
![Page 7: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/7.jpg)
What is Agile development?
• Iterative and incremental• Requirements and solutions evolve• Collaborative and self-organizing• Adaptive planning• Time-boxed approach• Responsive• Yes, there’s even a MANIFESTO!
– Individuals and interactions over processes and tools– Working software over comprehensive documentation– Customer collaboration over contract negotiation– Responding to change over following a plan
![Page 8: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/8.jpg)
Complex problems…
![Page 9: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/9.jpg)
![Page 10: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/10.jpg)
Highlights of Scrum
• A framework – not a silver bullet• Rugby (scrimmage) – put the ball into play• Values• Benefits• Impact• MVP (lean approach)• Process
![Page 11: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/11.jpg)
Scrum values
![Page 12: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/12.jpg)
Scrum benefits
![Page 13: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/13.jpg)
IMPACT
![Page 14: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/14.jpg)
Minimum viable product
![Page 15: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/15.jpg)
Minimum viable product
• New search interface (web client)– CAS support– Responsive design– Brand alignment
• New repository– XML standard– Robust metadata– Live sync with Bell
![Page 16: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/16.jpg)
Scrum process
![Page 17: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/17.jpg)
The backlog
• Sprint – increment of work– User stories
• Tasks, bugs, improvements
• Epics• Backlog
– Grooming– Estimating– Captures feature requests
![Page 18: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/18.jpg)
Impact on KMS
• Productivity, morale, effectiveness• Focus shift• Empirical data• Manageable deliverables• After 20 weeks (10 2-week sprints), we had
MVP!!!
![Page 19: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/19.jpg)
Is it contagious?
![Page 20: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/20.jpg)
Resources
• Local agile interest group [email protected]
• Hundreds of people across 1ITIU now adopting it
• http://www.scrumguides.org/• https://www.scrumalliance.org/
![Page 21: How Scrum saved the day for Knowledge Management](https://reader035.fdocuments.net/reader035/viewer/2022062406/55cc8a72bb61ebc8118b4793/html5/thumbnails/21.jpg)
Resources
• Lots of books, even on Books 24/7• Agile product ownership in a nutshell -
https://www.youtube.com/watch?v=502ILHjX9EE
• Cynefin framework (problem spaces) https://www.youtube.com/watch?v=N7oz366X0-8
• Chuck Aikman – [email protected]