How Quickly Can Your University Librarian Shelf-read this Cart? Social Activities Bring Faculty and...

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Social activities bring faculty and staff together to provide better customer service

description

Portion of a panel presentation given at ALA's annual conference in Washington, DC in 2010.

Transcript of How Quickly Can Your University Librarian Shelf-read this Cart? Social Activities Bring Faculty and...

Page 1: How Quickly Can Your University Librarian Shelf-read this Cart? Social Activities Bring Faculty and Staff Together

Social activities bring faculty and staff together

to provide better customer service

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M. Teresa Doherty

Head, Circulation and Information Services

James Branch Cabell LibraryVirginia Commonwealth UniversityRichmond, Virginia

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Thesis StatementBreaking down hierarchical barriers between library staff through shared social activities promotes stronger interactions and better service to our customers.

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(Translation)

Being able to laugh with your bosses and colleagues at work makes it easier to ask for their help when you need it.

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John Ulmschneider

University Librarian and fearless player of library picnic games

Virginia Commonwealth University

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Can your university librarian do this?

Picnic game challenge: arrange a group of books into correct Library of Congress order in the quickest time.

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Anyone can play!

Circulation Staffer

Head of Media and Reserve Services

Cataloging Staffer

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And the winner is…

For 3 years in a row, the university librarian did not win.

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Picnic Games: photos

Photo guessing games, such as “match the photo of the toddler to the library staff member of today” and “match the pet to its owner.”

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Pet MatchingChallenge: match the library staffer to the photo of their pet(s).

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Who owns who??

?

?

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Picnic Games: counting

How many X’s in the Y? (keyboard keys in ajar, binder clips in a box, pages in a stack of gift books, etc.)

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Art and EngineeringChallenge: build a tower out of marshmallows and uncooked spaghetti