How Lowe’s is Improving Their Own Home By Peggy Matsuura & Tracy Vargas.
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Transcript of How Lowe’s is Improving Their Own Home By Peggy Matsuura & Tracy Vargas.
Opportunities
Task Environment:
Suppliers/Distributors– Smaller Stores-Direct
delivery– Growth-Built 1 million
s.f. warehouses
Opportunities
General Environment: Economics
Interest Rates
TechnologyComputers for special orders
SocioculturalSeptember 11 / War
Opportunities
General Environment
DemographicFemales-Wives, Single
Baby Boomers-DIFM
GlobalMore untapped markets at home
Organizational Culture
Risk ToleranceDebt Viewed by Analysts as Risky; Not Company
Control vs. Organization
Managers & Employees Appreciate
Organizational Culture
Conflict Tolerance– Company Open to
Employees and Customer Opinions
Management Support– Very High
Reward System– Emphasis on
Knowledge
Organizational Culture
Communication Patterns– Morning meetings
Individual Initiative– Satisfy customers
without:sending to managerno “sorry, store policy”free spicy hot dog
Produced by Peggy Matsuura
Directed by Tracy Vargas
Starring Peggy Matsuura as Peggy
Tracy Vargas as Tracy
Written by Peggy Matsuura & Tracy Vargas
A Production of Lisa Houts Management 110 Class
Copyright 2003