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How Digital Is Influencing Consumer Dining Decisions
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Transcript of How Digital Is Influencing Consumer Dining Decisions
35% Coupons and Specials
49% Restaurants Online
33% Restaurant Reviews
42% Menus
16% Reservations
30% 27% 27%
16%
Don’t Have to Wait, It’s Ready
Access to NutritionalInformation
Can Easily Reorder My Favorite/Customized meal
Can Prepay witha Credit Card
Easy to OrderOrder Accuracy
Don’t Have to Talk to Anyone
Free Wifi Reserved Parking for Online ordering
Text Notifications for Reservations
Digital Menu Boards
Charging Stations
Ordering From a Digital Device at Your Table
Scanned a QR Code in a Restaurant
Follow a Restaurant on Social Media
Share Their Experience on Social Media
StronglyAgree
SomewhatAgree
Neither SomewhatDisagree
StronglyDisagree
Food Topics People Search For Online
18%
71% 68%68% 56%61% 54% 34%
DIGITAL AMENITIES THAT ARE
APPEALING TO CONSUMERS.
Digital Coupons or Offers
59% 51% 50% 45%
38%39%43%
37%of parents ordered
online in the past year
of Millennials ordered online in the past year 35%
45%of consumers
will order online next year
26%of consumersordered online in the past year
Digital OrderingKiosks
34%
14% 14% 6%
NEARLY HALF OF AMERICAN CONSUMERS EMBRACE TECHNOLOGY
TO HELP WITH FOOD DECISIONS.
HOW DIGITAL IS INFLUENCINGCONSUMER DINING DECISIONS
Online Food Ordering
Benefits of Ordering Food Online
Infographic created by: DOWNLOAD OUR LATEST WHITE PAPER TODAY
All data sourced from “Feeding a Digital World,” Sullivan Higdon & Sink FoodThink, 2014. The study was built on research from nearly 2,004 U.S. Consumers.
BEFORE DINING OUT
DURINGTHEIR MEAL
AFTER DINING OUT